Error Codes And Troubleshooting - CARDIOSTRONG CST-TR20-3 Assembly And Operating Instructions Manual

5.3

Error codes and troubleshooting

The electronic system from the treadmill does tests continuously. If there are deviations, an error
code is displayed and the normal operation will be stopped for your safety.
Please contact Sport-Tiedje for technical customer service.
Error codes description:
+ E1 - speed error
+ E2 - error reading memory
+ E6/E7 - incline error
+ E9 - disruption to the connection
Error
code
E1 If E1 appears, remove the safety key & insert it again to restart it. If E1 still appears,
check the following:
1. Check all cable connections.
2. The treadmill does not move after START was pressed & shows E1 - check if a part got
stuck.
3. Treadmill ran shortly after START was pressed, but then stopped.
4. Check all cables and the motor.
5. Please contact the customer service if E1 cannot be repaired.
E2 1. Check if the console IC chip is situated correctly. In order to solve the problem,
connect the console IC chip again.
2. Check if the console IC chip is bent or connected correctly. In order to solve the
problem, connect the console IC chip again.
3. Contact customer service.
E6 / E7 Remove & reinsert safety key to restart the treadmill.
1. Reset incline value:
(1) Hold speed & press START for 3 seconds until it beeps twice.
(2) If the incline position is lower than the middle, press MODE & INCLINE up. Hold both
buttons and the incline will increase. Release both buttons as soon as the incline position is
at the middle level.
(3) If the incline position is higher than the middle, press MODE & INCLINE down. Hold both
buttons and the incline will decrease. Release both buttons as son as the incline position is
at the middle level. Try it for a few minutes. If the incline does not move, contact the custo-
mer service. As soon as the incline position is in the middle position, turn off the machine
and restart. If E6/E7 is still shown, contact customer service.
2. Check if the red and white incline cables are correctly connected to the MCB.
3. If the steps above do not help, contact your customer service.
Troubleshooting
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