2H0/2HZ
1-4-2
Self-diagnosis
(1) Self-diagnostic function
This unit is equipped with a self-diagnostic function. When a problem is detected, copying is disabled and the problem dis-
played as a code consisting of C followed by a number, indicating the nature of the problem.
A message is also displayed requesting the user to call for service.
After removing the problem, the self-diagnostic function can be reset by turning the main power switch off and back on.
List of system errors
When an unexpected error is detected for some reason, a system error will be indicated. After a system error is indicated,
the error can be cleared by turning the main power switch off and then on. If the error is detected continuously, however,
perform the operation shown in Table 1-4-1. If a system error occurs frequently, a fault may have occurred. Check the
details of the C call to take proper measures.
System error
0420
Optional paper feeder communication problem System error
0440
Optional document finisher/built-in finisher
communication problem
4200
BD steady-state problem
9000
Optional DP communication problem
In addition, it is a system error if the following error code is displayed. When an error has occurred, clear the error by
turning the main power switch off then on.
CF1XX, CF2XX, CF3XX, CF4XX, CF5XX, CF6XX, CF7XX, CFAXX, CFBXX, 0xFBXX
Partial operation control
If any of the following calls for service is detected, partial operation control will be activated. After taking measures against
the cause of trouble, run maintenance item U906 to reset partial operation control.
Code
C0180
Machine number mismatch error
Measures against the service codes detecting fuser problems
If one of the following service codes is detected, take actions to clear the cause of the trouble and perform maintenance
item U163 to reset the service code.
Code
C6000
Fuser heater break
C6020
Abnormally high fuser thermistor temperature
C6050
Abnormally low fuser thermistor temperature
C6120
Abnormally high fuser thermistor temperature
C6150
Abnormally low fuser thermistor temperature
C6400
Zero-cross signal error
C6420
Fuser unit fuse cut problem
1-4-18
Contents
Table 1-4-1
Service Manual
Operation
→
service call
→
System error
service call
→
System error
Normal service call processing
→
System error
service call
Contents
Contents
→
partial operation
→
partial operation
→
partial operation
Y108620-5