Q-Ekm Path Diagnostics - Quantum Scalar i500 User Manual

Q-EKM Path Diagnostics

Scalar i500 User's Guide
Admin level privileges and below will be unable to log in to the
library and will get an error message stating that Diagnostics is in
progress.
• Entering Diagnostics takes all your library partitions offline. Be sure
any crucial operations have stopped before you enter Diagnostics.
When you exit Diagnostics, your partitions return to the
online/offline status they were in previously.
Diagnostics cannot be performed from the operator panel (the only
exception is the Drive Reset operation; see
path to open the appropriate screen is as follows:
• From the web client, select
The Q-EKM Path Diagnostics consists of a series of tests between a
selected tape drive and the primary and secondary Q-EKM servers. It is a
good idea to test each tape drive that communicates with Q-EKM servers.
Run this test any time you change the Q-EKM server settings or library
encryption settings.
The diagnostics consists of the following tests:
• — Verifies the Ethernet communication between the library and
Ping
the Q-EKM servers.
• — Verifies the tape drive's path in the library (communication
Drive
from library to tape drive sled and from tape drive sled to tape drive).
• — Verifies that Q-EKM services are running on the Q-EKM
Path
servers.
• — Verifies that the Q-EKM servers are capable of serving
Config
encryption keys to the selected tape drive.
To perform the diagnostics:
1 Access the Q-EKM Path Diagnostics screen in one of two ways:
Chapter 8 Troubleshooting
Q-EKM Path Diagnostics
Drive Reset
.
Tools > Diagnostics
on page 355). The
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