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Certance CP3100 D2D2T User Manual

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Summary of Contents for Certance CP3100 D2D2T

  • Page 1 C E R T A N C E Online User's Guide C P 3 1 0 0 D 2 D 2 T S o l u t i o n...

  • Page 2: Copyright And Trademarks

    Copyright and Trademarks Copyright © 2004 by Certance LLC. All Rights Reserved. Part Number 50001836 May, 2004 Certance and the Certance logo are trademarks of Certance LLC. Other product names are trademarks or reg- istered trademarks of their respective owners. Certance reserves the right to change, without notice, product offerings or specifications.
  • Page 3 Warnings All safety and operating instructions should be read before this product is operated, and should be retained for future reference. This unit has been engineered and manufactured to assure your personal safety. Improper use can result in potential electrical shock or fire hazards. In order not to defeat the safeguards, observe the follow- ing basic rules for installation, use and servicing.
  • Page 4 Precautions Do not use oil, solvents, gasoline, paint thinners, or insecticides on the unit. • Do not expose the unit to moisture or to temperatures higher than 104 °F (40 °C) or lower than • -40 °F (-40 °C). Keep the unit away from direct sunlight, strong magnetic fields, excessive dust, humidity, and •...

  • Page 5: Fcc Notice

    FCC Notice This equipment generates and uses radio frequency energy and, if not installed and used properly — that is, in strict accordance with the manufacturer's instructions — may cause interference to radio communications or radio and television reception. It has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reason- able protection against such interference in a residential installation.

  • Page 6: Table Of Contents

    Contents Chapter 1 – Introduction ... 12 The Challenges of Data Protection Introducing the CP 3100 Features and Benefits CP 3100 Configurations Understanding Terms and Concepts CP 3100 Theory of Operation Using This Guide Chapter 2 – Quick Start Installation ... 19 Installing an Internal CP 3100 Installing a Desktop CP 3100 ...21 Installing a Rack-Mount CP 3100 ...22...
  • Page 7 Viewing Messages ...81 Restarting or Shutting Down the CP 3100 Chapter 7 – CP 3100 LEDs... 83 Front Panel LEDs ...83 System LED ...84 Attention LED ...84 Virtual Tape LED ...85 Physical Tape LED ...85 Network Activity LED ...85 Chapter 8 – Using the Integrated Tape Drive ... 86 Using the Appropriate Media ...86 Handling Cartridges ...87...
  • Page 8 List of Figures Figure 1. Backup Data Flow from a Host to a CP 3100 Virtual Tape Cartridge ... 16 Figure 2. Restore Data Flow from a CP 3100 Virtual Tape Cartridge ... 17 Figure 3. Restore Data Flow from a Physical Tape through the CP3100... 17 Figure 4.
  • Page 9 Figure 36. Selecting an Advanced Operation ... 72 Figure 37. System Info Page ... 75 Figure 38. Firmware Update Page... 77 Figure 39. Inventory Page ... 78 Figure 40. Message when Deleting an Inventory ... 79 Figure 41. System Log Page ... 80 Figure 42.
  • Page 10 List of Tables Table 1. CP 3100 Configurations... 13 Table 2. CP 3100 Series Configuration Options ... 14 Table 3. Date/Time Settings Page ... 47 Table 4. Password Settings Page ... 48 Table 5. Network Settings Page ... 50 Table 6. Email Settings Page... 51 Table 7.

  • Page 11: Chapter 1 - Introduction

    Built on the powerful Certance DPA™ (Data Protection Architecture), the CP 3100 inte- grates disk storage, network connectivity, and server-class processing — all within a single enclo- sure. Offering up to 320 gigabytes (GB) native capacity with scalability to one terabyte (TB), the CP 3100 provides sustained native transfer rates up to 22 MB/sec.

  • Page 12: Features And Benefits

    The CP 3100 supports the shift in information management from backup and restore towards long- term retention and archival storage. Benefits of this new type of information storage architecture: Increases performance up to 10X compared to tape drives typically used by small and •...

  • Page 13: Understanding Terms And Concepts

    Introduction Table 2. CP 3100 Series Configuration Options CP3100I- Capacity 160 GB Tape Drive Existing DDS-4 or DAT 72 Tape Emulation Certance/ Seagate DDS-4, DAT Backup Speed Up to 72 GB/ (native) hour Packaging 5.25--inch half- height internal Network Dual 10/100/ Connectivity 1000 Ethernet SCSI Controllers...

  • Page 14: Cp 3100 Theory Of Operation

    These virtual tape cartridges are initially empty. Once written (and until erased or overwritten), a VTC logically contains all data written to it. Data blocks will be available either in a Storage Pool or on a PTC associated to the particular VTC. Upon a restore operation, the CP 3100 determines the location of a requested data block and retrieves the data from either the VTC or requested PTC.

  • Page 15: Figure 1. Backup Data Flow From A Host To A Cp 3100 Virtual Tape Cartridge

    Introduction lates the robot’s actions using firmware, and organizes the capacity of the disk drive into a set of vir- tual tape cartridges (VTCs). The number of data cartridges in a physical autoloader is limited by the mechanical constraints of the autoloader’s magazine.

  • Page 16: Figure 2. Restore Data Flow From A Cp 3100 Virtual Tape Cartridge

    Introduction 1. Host requests tape. 2. CP 3100 returns data from virtual tape. Figure 2. Restore Data Flow from a CP 3100 Virtual Tape Cartridge Restore Data Flow from Physical Tape If the virtual tape cartridge matching the backup software's request is not available, the CP 3100 flashes the Attention LED, prompting you to consult RemoteAdmin and/or insert the physical tape into the physical tape drive.

  • Page 17: Using This Guide

    Introduction Using This Guide This User’s Guide describes how to install, configure, and care for the CP 3100. Please read the appropriate chapters carefully, and keep this Guide handy for future reference. Chapter 2 provides quick-start instructions for getting the CP 3100 up and running in the •...

  • Page 18: Chapter 2 - Quick Start Installation

    2 Quick Start Installation This chapter provides quick-start instructions for getting the CP 3100 up and running in the shortest possible time. Topics in this chapter are: “Installing an Internal CP 3100” on page 19 • “Installing a Desktop CP 3100” on page 21 •...
  • Page 19 Quick Start Installation If your operating system or backup software does not recognize the CP 3100, you may need to install drivers. See “Installing the Driver” on page 31. Register the CP 3100. See “Registering the CP 3100” on page 35. Perform the initial CP 3100 setup procedures: •...

  • Page 20: Installing A Desktop Cp 3100

    Quick Start Installation Installing a Desktop CP 3100 Use the following procedure to get a desktop CP 3100 up and running. Print this page and check each step as you complete it. If you need more information about a step, turn to the section refer- enced in the step.

  • Page 21: Installing A Rack-Mount Cp 3100

    Quick Start Installation Installing a Rack-Mount CP 3100 Use the following procedure to get a rack-mount CP 3100 up and running. Print this page and check each step as you complete it. If you need more information about a step, turn to the section refer- enced in the step.

  • Page 22: Chapter 3 - Installing The Cp 3100

    3 Installing the CP 3100 This chapter describes how to install the CP 3100. Topics in this chapter are: “Unpacking and Inspection” on page 23 • “Installing an Internal CP 3100” on page 23 • “Installing a Desktop CP 3100” on page 36 •...

  • Page 23: Handling Precautions

    Installing the CP 3100 Handling Precautions Observe the following precautions to avoid electrostatic damage to the internal CP 3100. The internal CP 3100 contains some exposed components that are sensitive to static electric- • ity. To reduce the possibility of damage from static discharge, the CP 3100 is shipped in a protective antistatic bag.

  • Page 24: Installing The Internal Cp 3100

    Installing the CP 3100 Installing the Internal CP 3100 To install the CP 3100 in your computer: Shut down the computer as you would normally. Then turn off all peripherals connected to it. Disconnect the computer’s AC power cord. Remove the computer cover to gain access to the inside of the computer. The documentation that came with your computer should explain this procedure.

  • Page 25: Figure 5. Back Panel Of The Internal Cp 3100

    Installing the CP 3100 Before you power-up the internal CP 3100, it must be securely mounted in the 5.25-inch bay. Depending on the model of your host computer, each 5.25-inch bay should provide bracket hardware to mount additional devices. Consult the documentation that came with your com- puter for proper device installation.

  • Page 26: Figure 7. Connecting The Vhdc-1 To Hd68 Converter

    Installing the CP 3100 Connecting to a Host and a Tape Drive The following procedure describes how to connect the CP 3100 to an existing tape drive and to a host. The CP 3100 can connect to a DDS-4 or DAT 72 tape drive. Making this connection allows data on the CP 3100’s hard disk to be archived to the attached tape drive.

  • Page 27: Figure 9. Connecting To An Archive Tape Drive

    Installing the CP 3100 Connect the center connector on the Archive Cable to your existing DDS-4 or DAT 72 archive tape drive. Attach the supplied terminator to the last SCSI connector on this cable (see Figure 9 on page 28). Terminator Figure 9.

  • Page 28: Figure 11. Category 5 Ethernet Cable With Pci Bracket

    Installing the CP 3100 Connecting to the Network To configure the internal CP 3100 via its Web Browser interface, connect the CP 3100 to your com- pany’s LAN. This procedure is performed using the Category 5 Ethernet Cable with PCI bracket sup- plied with the internal CP 3100 (see Figure 11 on page 29).

  • Page 29: Figure 13. Securing The Ethernet Pci Bracket

    Installing the CP 3100 The other end of the Ethernet connection cable is attached to a PCI bracket. Secure the Ether- net PCI bracket to an open PCI slot in the host computer's backplane. Confirm that the Ethernet connector and cable do not come in contact with surrounding cards (see Figure 13 on page 30).

  • Page 30: Connecting Expansion Units

    Installing the CP 3100 Connecting Expansion Units The back panel of CP 3100 has Serial ATA (SATA) connectors for accommodating expansion units. To connect an expansion unit to the CP 3100, you need the Certance CP 3100 Expansion Unit Kit. To obtain this Kit, please contact your reseller or Certance.

  • Page 31: Figure 15. Unknown Medium Changer In The Computer Management Window

    Installing the CP 3100 If you want to use the Windows native Removable Storage Manager and Backup application, install the Certance DDS/DAT drive and changer drivers now. Refer to the drivers directory on the Resource CD that came with your CP 3100 or find them on the Web at: http://www.certance.com/support/tape/drivers/scsidpa.html.

  • Page 32: Figure 16. Unzipping The Compressed File

    Installing the CP 3100 If you downloaded the file from the Web site, unzip the compressed file to a directory (see Figure 16 on page 33). Otherwise, insert the Resource CD in your computer’s CD-ROM drive. Figure 16. Unzipping the Compressed File Double-click SEAGATE DAT in Device Manager.

  • Page 33: Figure 17. Information Box

    Installing the CP 3100 Figure 17. Information Box Click the Update Driver button. The Hardware Update wizard in Figure 18 on page 34 appears. Figure 18. Hardware Update Wizard Installing an Internal CP 3100...

  • Page 34: Registering The Cp 3100

    Installing the CP 3100 Choose Install from a list or specific location (Advanced). Registering the CP 3100 After you install the CP 3100, be sure to register it. Registering it ensures that you will receive the lat- est information about the CP 3100, as well as other product, service, and support information. For your convenience, you can register the CP 3100 through our Web site at: http://register.certance.com.

  • Page 35: Installing A Desktop Cp 3100

    Installing the CP 3100 Installing a Desktop CP 3100 Installing a desktop CP 3100 involves the following steps: “Items You Must Supply” on page 36 “Reviewing the SCSI ID” on page 36 “Connecting to a Host” on page 37 “Connecting to a Tape Drive” on page 37 “Terminating the SCSI Chain”...

  • Page 36: Figure 19. Back Panel Of The Desktop Cp 3100

    Installing the CP 3100 Figure 19. Back Panel of the Desktop CP 3100 NOTE. The following connectors on the back panel of the desktop CP 3100 are not used: • Archive Network (Gbe2) • Serial Connecting to a Host To connect the desktop CP 3100 to a host computer, use the following procedure. Shut down the host computer and disconnect the computer’s AC power cord.
  • Page 37 Installing the CP 3100 Terminating the SCSI Chain Terminate the SCSI chain appropriately for your configuration: If the CP 3100 is the last device in the SCSI chain, connect the supplied SCSI terminator • to the SCSI OUT connector (lower connector) on the back panel (see Figure 19 on page 37).
  • Page 38 Installing the CP 3100 If the integrated hard disk has not been initialized, the CP 3100 prepares the disk for use. This • can take from 3 to 5 minutes. The CP 3100 loads the current configuration settings, initializes the network interface, starts •...

  • Page 39: Installing The Rack-Mount Cp 3100

    Installing the CP 3100 Installing the Rack-Mount CP 3100 Installing a rack-mount CP 3100 involves the following steps: “Items You Must Supply” on page 40 “Reviewing the SCSI ID” on page 40 “Installing the Rack-Mount CP 3100 in a Rack” on page 41 “Connecting to a Host”...

  • Page 40: Figure 20. Back Panel Of The Rack-Mount Cp 3100

    Installing the CP 3100 the SCSI bus. If this is not possible, use the SCSI ID selector switch on the back panel of the CP3101R-160 to select a unique SCSI ID for the unit. NOTE. Do not set the CP 3100 selector switch to SCSI ID 7. For best performance, it is strongly recommended that the CP 3100 be attached to a dedicated SCSI Ultra 160 controller.
  • Page 41 Installing the CP 3100 Connecting to a Tape Drive If you purchased the CP3100R1-320, connect the unit to an approved DDS-4 or DAT 72 tape archive device. Connect an LVD Male HD68 SCSI cable to the ARCHIVE SCSI connector on the back panel of the desktop CP 3100 (see Figure 20 on page 41).
  • Page 42 Installing the CP 3100 Powering-up the Rack-Mount CP 3100 To power-up the rack-mount CP 3100: Re-attach the computer's AC power cord, then turn on the computer. Attach the power cord securely to the power connector on the CP 3100 (see Figure 20 on page 41).

  • Page 43: Chapter 4 - Initial Setup

    4 Initial Setup This chapter describes how to perform the initial setup of the CP 3100. You perform the procedures in this chapter after you install the CP 3100. Topics in this chapter are: “Setting the Initial Configuration” on page 44 •...

  • Page 44: Figure 21. Welcome Page

    Initial Setup CAUTION: This procedure will fail if the computer is on a different subnet than the CP 3100 or if the CP 3100 has an IP address that is already in use by another device on the subnet. Figure 21. Welcome Page If this is the first time you are logging in, click the LOG IN button without entering a pass- word.

  • Page 45: Figure 22. Date/Time Settings Page

    Initial Setup Setting the CP 3100’s Internal Clock The CP 3100 has an internal clock that tracks the current date and time. This clock is turned off when the CP 3100 is shipped. You must set the clock before you use the CP 3100. NOTE: Do not change the date or time when the CP 3100 is reading from or writing to virtual or physical tape cartridges.

  • Page 46: Figure 23. Password Settings Page

    Initial Setup Table 3. Date/Time Settings Page Value Description Date Enter the current date, in mm/dd/yyyy format. Example: 05/09/2004 is equiva- lent to May 9, 2004. Time Enter the current time, in 24-hour format using the syntax hh:mm:ss. You do not need to specify AM or PM.

  • Page 47: Table 4. Password Settings Page

    Initial Setup Enter the information described in the Password Settings page (see Table 4 on page 48). Click Update. A message confirms that the user password has been updated. Record the password in Chapter 10. NOTE: The Password Settings page has a Reset button you can click to cancel your changes. Table 4.

  • Page 48: Figure 24. Network Settings Page

    Initial Setup Figure 24. Network Settings Page Enter the information described in the Network Settings page (see Table 5 on page 50). CAUTION: If you change any network settings, write down the settings before you click Update and store in a safe place for future reference. You will not be able to access the CP 3100 if you lose the settings.

  • Page 49: Table 5. Network Settings Page

    Initial Setup Table 5. Network Settings Page Value Description Host Name The host name that uniquely identifies the CP 3100. This value is optional and defaults to the CP 3100's MAC address. However, it can be any descriptive text you want. IP Address The IP address that uniquely identifies the CP 3100 (up to four octets from 0 to 255, separated by periods).

  • Page 50: Figure 25. Email Settings Page

    Initial Setup Figure 25. Email Settings Page Enter the information described in the Email Settings page (see Table 6 on page 51). Click Update. A message confirms that the email configuration has been updated. Record the email settings in Chapter 10. NOTE: The Email Settings page has a Reset button you can click to cancel your changes.
  • Page 51 Initial Setup Table 6. Email Settings Page Value Primary Email Address Secondary Email Address Secondary Email Timeout Setting the Initial Configuration Description Email address(es) of the primary contacts who are to receive email messages from RemoteAdmin. This entry is entered in standard email address format of a text string followed by an “@”...

  • Page 52: Installing Your Backup Software

    Initial Setup Installing Your Backup Software After you set the required CP 3100 configuration values, install your backup software if it is not already installed (refer to the manual that came with the software for information about installing and using it). The backup software recognizes your CP 3100 as a DAT 72 or DDS-4 autoloader with 25 slots (tapes).

  • Page 53: Chapter 5 - Basic And Advanced Operations

    5 Basic and Advanced Operations In addition to setting the initial setup values described in Chapter 4, the RemoteAdmin tool lets you perform basic and advanced operations. This chapter describes how to use RemoteAdmin to per- form these operations. Topics in this chapter are: “Overview”...

  • Page 54: Figure 26. Welcome Page

    Basic and Advanced Operations Start a Web Browser on a computer that is on the same subnet as the CP 3100. In the Browser’s address line, enter the IP address of the CP 3100. The Welcome page appears (see Figure 26 on page 55). NOTE: A subnet is a portion of a network that shares a common address component.

  • Page 55: Figure 27. Login Screen With "Forced Login" Message

    Basic and Advanced Operations Logging in While Someone Else is Logged in RemoteAdmin supports one login at a time. If a second login is attempted: An error message shows the • The Login page appears, with the words Forced Login above the host name (see Figure 27 •...

  • Page 56: Performing Basic Operations

    Basic and Advanced Operations Performing Basic Operations Basic operations associated with the CP 3100 include: “Displaying and Understanding the Device Status Page” on page 57 • “Viewing Device Properties” on page 59 • “Viewing Pending Attentions” on page 61 • “Viewing Physical Drive Information”...

  • Page 57: Figure 28. Device Status Page

    Basic and Advanced Operations Figure 28. Device Status Page The Device Status page is organized into five sections: The first entry shows the physical tape drive attached to the CP 3100. See “Viewing Device • Properties” on page 59. ATTENTIONS shows any attentions that are pending. See “Viewing Pending Attentions” on •...

  • Page 58: Figure 29. Example Of A Physical Tape Drive Attached To The Cp 3100

    Basic and Advanced Operations NOTE: To update the information on this page automatically, set the Auto Refresh setting at the top of the page (you can also manually update the information by clicking the Refresh button in your browser). Placing the pointer over the name of a tape cartridge in the PHYSICAL DRIVE, VIRTUAL DRIVE, or VIRTUAL LOADER section displays detailed status information in a pop-up window (see “Displaying Pop-up Information”...

  • Page 59: Figure 30. Device Properties

    Data sent to a virtual cartridge from host backup software is physi- cally stored on the CP 3100 hard drive(s) and logically formed into Storage Pools. The data stored within the virtual cartridge can be erased (overwritten) when the virtual cartridge is removed (see “Per- forming Advanced Operations”...

  • Page 60: Table 8. Status Column

    Basic and Advanced Operations Viewing Pending Attentions The ATTENTIONS section of the Device Status page shows all current Attentions for the physical tape drive and all associated physical and virtual devices and media. The Attentions are organized with the most recent one at the top and the oldest one at the bottom. If there are no Attentions, this section shows NO ATTENTION PENDING.

  • Page 61: Table 9. Legends In The Virtual Drive And Virtual Loader Sections

    Basic and Advanced Operations Erasing Data on a Physical Tape Cartridge To erase data on a tape in the CP 3100, click the tion and issues an Erase Physical Tape Cartridge Attention to the Device Status page of RemoteAdmin. When you insert a physical tape cartridge, the CP 3100 looks for a matching virtual tape cartridge.
  • Page 62 Basic and Advanced Operations Table 9. Legends in the Virtual Drive and Virtual Loader Sections (Continued) Legend Tape Name Status Virtual Drive and Virtual Loader Icons If a virtual tape cartridge is present in the virtual tape drive or virtual loader device, a color-coded tape icon appears to the left of the slot number.

  • Page 63: Figure 31. Configuration Page

    Basic and Advanced Operations Configuring a Virtual Tape Cartridge To configure a virtual tape cartridge: Click the Configure icon ( page 64). This page contains two sections, Configure and Advanced Operations. The following steps describe how to access the Configure options. For information about setting Advanced Operations, see “Performing Advanced Operations”...

  • Page 64: Table 10. Configuration Page

    Do Not Archive. When checked, the CP 3100 does not remove the virtual tape car- tridge’s data from the Storage Pools after the data has been archived See Appendix A for a discussion about checking or unchecking Do Not Migrate.

  • Page 65: Figure 32. Example Of Displaying Pop-Up Information

    Basic and Advanced Operations Table 11. Virtual Tape Cartridge Pop-up Information (Continued) Pop-up Information Archive or Migrate Time Do Not Archive Do Not Migrate Clear on Erase Figure 32. Example of Displaying Pop-up Information Description If an archive or migrate operation is scheduled, shows the time when the operation is scheduled, and how long until it is to occur.

  • Page 66: Manually Performing An Archive Operation

    NOTE: The Migrate icon does not appear if there is no data to migrate (that is, if all the data on the virtual tape cartridge has been archived and removed from the storage pools). Clearing Errors and Virtual Tape Drive Error Attentions...

  • Page 67: Figure 33. Create New Virtual Tape Cartridge Page

    Basic and Advanced Operations Creating a New Virtual Tape Cartridge If a virtual cartridge has been removed (see “Performing Advanced Operations” on page 70), a Create New Cartridge icon ( Click the Create New Cartridge icon ( appears (see Figure 33 on page 68). NOTE: The Create button is not displayed if a virtual tape cartridge is in the virtual drive or vir- tual loader slots.

  • Page 68: Table 12. Create New Virtual Tape Cartridge Page

    Default is not checked. When checked, the CP 3100 overwrites the virtual tape cartridge’s Storage Pools after an erase operation is performed. Default is not checked. If checked, note that this operation may take several minutes to complete.

  • Page 69: Performing Advanced Operations

    Basic and Advanced Operations Figure 34. Stop Icon on the Device Status Page Performing Advanced Operations The CP 3100 provides the following advanced operations for virtual tape cartridges. Using a new physical cartridge • Remove a virtual cartridge • Send email to a primary recipient •...

  • Page 70: Figure 35. Virtual Tape Cartridge Configure Page

    Basic and Advanced Operations Figure 35. Virtual Tape Cartridge Configure Page Under Advanced Operations, select the appropriate operation (see Figure 36 on page 72 and Table 13 on page 72). When you select an operation, a Submit button appears. Performing Advanced Operations...

  • Page 71: Figure 36. Selecting An Advanced Operation

    Basic and Advanced Operations Figure 36. Selecting an Advanced Operation Click Submit. The operation is performed and the Device Status Page reappears. Table 13. Advanced Operation Values Value Use New Physical Cartridge Remove Virtual Cartridge Performing Advanced Operations Description The CP 3100 no longer associates an existing physical tape cartridge with this virtual tape cartridge and accepts a blank physical tape car- tridge for the next archive operation.
  • Page 72 Basic and Advanced Operations Table 13. Advanced Operation Values (Continued) Value Send Email to Primary Recipient The CP 3100 sends email to the primary email address for all pending Send Email to Secondary Recipient Performing Advanced Operations Description Attentions for the slot or drive, whether or not an email has already been sent to the primary email address.

  • Page 73: Chapter 6 - Performing System Operations

    6 Performing System Operations This chapter describes how to use RemoteAdmin to perform system operations. Topics in this chapter are: “Viewing System Information” on page 74 • “Updating the CP 3100 Firmware” on page 76 • “Viewing Device Inventories” on page 77 •...

  • Page 74: Figure 37. System Info Page

    MAC Address IP Address Description Total size of the CP 3100 Storage Pools in megabytes. This value equals the Total Used plus the Total Available values. Total number of megabytes in the Storage Pools that hold virtual tape cartridge data. This value increases as the backup software writes backups and decreases as the CP 3100 migrates data.

  • Page 75: Updating The Cp 3100 Firmware

    Performing System Operations Table 14. System Info Page (Continued) Value Host Name Firmware Version Updating the CP 3100 Firmware The Firmware Update page lets you upload and install new firmware for the CP 3100. Figure 38 on page 77 shows an example of the Firmware page. The following procedure describes how to update the firmware.

  • Page 76: Viewing Device Inventories

    Performing System Operations Figure 38. Firmware Update Page Viewing Device Inventories The CP 3100 tracks inventories and displays the inventories in the Inventories page (see “Invento- ries” under “Understanding Terms and Concepts” on page 14). A virtual device inventory can become inactive if the physical tape drive that it emulates is disconnected from the CP 3100.

  • Page 77: Figure 39. Inventory Page

    Performing System Operations Figure 39. Inventory Page Deleting an inactive inventory erases and removes all virtual tape cartridges in that inventory. In addition, any unarchived data in the virtual tape cartridges in the inventory is erased. After an inventory is deleted, reattaching a physical tape drive of the same class creates a new inventory. NOTE: If all physical tape drives are disconnected from the CP 3100, the CP 3100 recognizes this condition the next time it boots and continues to emulate the physical tape drives that were most recently attached.

  • Page 78: Figure 40. Message When Deleting An Inventory

    Performing System Operations Viewing Device Inventories Figure 40. Message when Deleting an Inventory Click Delete to delete the inventory.

  • Page 79: Viewing The System Log

    Performing System Operations Viewing the System Log The System Log page lets you view recent log files. Log files show detailed status information about the CP 3100, and may be useful for diagnosing problems. The files are arranged with the oldest one on the top row.

  • Page 80: Viewing Messages

    Performing System Operations Viewing Messages The Messages page lets you view CP 3100 messages. These messages contain information about recent activities, and may be useful for diagnosing problems. Figure 42 on page 81 shows an example of the Messages page. If the number of entries exceeds the viewable area, you can use the scroll arrows and scroll bar to scroll through the messages.

  • Page 81: Restarting Or Shutting Down The Cp 3100

    Performing System Operations Restarting or Shutting Down the CP 3100 The Shutdown page is the preferred way to restart or shut down the CP 3100. Click SYSTEM TOOLS, then click SHUTDOWN. The Restart Shutdown page appears (see Figure 43 on page 82). Perform one of the following steps: To restart the CP 3100, click the Restart button.

  • Page 82: Chapter 7 - Cp 3100 Leds

    7 CP 3100 LEDs This chapter describes how the CP 3100 LED functions. Topics in this chapter are: “Front Panel LEDs” on page 83 • “System LED” on page 84 • “Attention LED” on page 84 • “Virtual Tape LED” on page 85 •...

  • Page 83: System Led

    CP 3100 LEDs System LED The System LED indicates the overall status of the CP 3100. Table 15 on page 84 shows the status of the System LED. Table 15. System LED LED Status Green Slow blinking green Red slow blinking Red fast blinking Attention LED The Attention LED alerts you to any Attentions that require administrator intervention.

  • Page 84: Virtual Tape Led

    CP 3100 LEDs Virtual Tape LED The Virtual Tape LED shows when the host is reading data from or writing data to a virtual tape car- tridge. Table 17 on page 85 shows the status of the Virtual Tape LED. Table 17.

  • Page 85: Chapter 8 - Using The Integrated Tape Drive

    8 Using the Integrated Tape Drive If your CP 3100 contains an integrated DAT 72 tape drive, review the tape drive information in this chapter. If your CP 3100 does not contain an integrated DAT 72 tape drive, you can skip this chapter.

  • Page 86: Handling Cartridges

    Using the Integrated Tape Drive Handling Cartridges To protect your data cartridges and the information on them, observe the guidelines and avoid the pitfalls in the following table. Table 21. Cartridge Guidelines and Pitfalls Guidelines to Follow... Use DDS cartridges at temperatures from 5 °C (40 °F) to 40 °C (104 °F).

  • Page 87: Loading A Cartridge

    Using the Integrated Tape Drive Loading a Cartridge Use only approved DDS-4 and DAT 72 cartridges with the tape drive. To load cartridges into the tape drive, follow these steps: Make sure that the cartridges are write protected or write enabled, as necessary. For more information, refer to “Write Protecting a DDS Cartridge”...

  • Page 88: Write Protecting A Dds Cartridge

    Using the Integrated Tape Drive Figure 46. Ejecting a Cartridge Write Protecting a DDS Cartridge Write protecting a DDS cartridge protects the data on the cartridge from being changed, overwrit- ten, or deleted. To write protect a cartridge, slide the write protect tab on the back of the cartridge to the open position.

  • Page 89: Cleaning The Tape Path

    Using the Integrated Tape Drive Cleaning the Tape Path If excessive magnetic dust or debris collects at one or more of the tape heads, the DAT drive may not be able to read from or write to tape, or may experience a number of recoverable soft errors. When a threshold for recoverable soft errors is exceeded, the CP 3100 issues an Attention, the Attention LED blinks amber slowly, and a message to clean the physical tape drive appears.

  • Page 90: Chapter 9 - Troubleshooting

    9 Troubleshooting This chapter provides suggestions for troubleshooting your CP 3100 in the unlikely event you encounter a problem with it. Topics in this chapter are: “Damaged Parts” on page 91 • “Handling Attentions” on page 91 • “SCSI ID Problems” on page 92 •...

  • Page 91: Scsi Id Problems

    Troubleshooting Table 23. CP 3100 Attentions Attention PTC Required Archive Failed PTD Cleaning Required Disk Cache Warning/Full SCSI ID Problems Each SCSI device on the same SCSI bus must have a unique SCSI ID. CP 3100 units that do not contain an integrated tape drive inherit the SCSI ID of the tape •...

  • Page 92: Cp 3100 Does Not Work

    Troubleshooting CP 3100 Does Not Work If the green System LED does not go ON: Check the power connection to the CP 3100. If the connection is secure, replace the power cable with one that is known to work. If the CP 3100 still does not work, contact Certance Technical Support. Power On Self Test Fails If the CP 3100 fails its Power On Self Test (POST): Power-down the CP 3100 and power it up again.

  • Page 93: Backup Program Does Not Recognize The Cp 3100

    Troubleshooting Backup Program Does Not Recognize the CP 3100 If your backup application program does not recognize the CP 3100: Use the Windows Device Manager to determine whether the operating system has recognized the drive. If the CP 3100 is recognized properly, it appears under the Tape Drive category. If the CP 3100 was recognized, but native drivers are not installed, it appears under Other Devices.

  • Page 94: Figure 49. Swinging Out The Latch

    Troubleshooting Removing the Hard Disk Figure 49. Swinging Out the Latch Using the latch as a handle, gently pull the drive assembly straight out of the unit.

  • Page 95: Chapter 10 - Recording Your Settings

    SMTP Server IP SMTP Port Sender’s Email Address Primary Email Address Secondary Email Address Secondary Email Timeout Device Properties Page Number of Virtual Storage Slots Default Archive Policy Archive Timeouts Default Migrate Policy Default Clear on Erase Policy Setting Select one:...

  • Page 96: Appendix A - Cp 3100 Operation

    A CP 3100 Operation Overview As discussed in the “CP 3100 Theory of Operation” on page 15, the host backup software commu- nicates with the CP 3100 as a physical DAT autoloader. When the CP 3100 is first powered on, the host backup software recognizes a DAT autoloader with 25 DAT cartridges.

  • Page 97: Figure 50. Choosing Use New Physical Cartridge

    CP 3100 Operation only archives to the same physical tape used in the first archive. If that tape no longer exists, you can still perform the archive. If you do not have a blank physical tape: Use the procedure under “Archiving to a Physical Tape for the First Time” on page 97 to erase your current physical tape using RemoteAdmin.

  • Page 98: Archiving And Migrating

    By default the CP 3100 copies (archives) data from a virtual cartridge to a physical tape. This ensures that there is a permanent form of storage for your data. After an archive is complete, the data in the virtual cartridge remains on the hard drive. This enables restore operations to be per- formed quickly, at disk speed.
  • Page 99 Index Advanced operations from RemoteAdmin 70 deleting inactive inventories 77 restarting the CP 3100 82 shutting down the CP 3100 82 updating firmware 76 viewing messages 81 viewing system information 74 viewing system log 80 Applying labels 87 Archive operation, scheduling 67 Attention LED 84 Attentions handling 91...
  • Page 100 Network Activity 85 Physical Tape 85 System 84 Virtual Tape 85 Handling Attentions 91 Handling cartridges 87 Hard disk, removing 94 Icons archive 67 device properties 59 ejecting a physical tape cartridge 62 erasing data on a tape 62 migrate 67 verifying that a physical tape cartridge can be read 61 virtual drive 63 virtual loader 63...
  • Page 101 Recording configuration information 96 Registering the CP 3100 35, 39, 43 RemoteAdmin advanced operations 70 deleting inactive inventories 77 restarting the CP 3100 82 shutting down the CP 3100 82 updating firmware 76 viewing messages 81 viewing system information 74 viewing system log 80 basic operations 57 clearing errors and virtual tape drive error 67...

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