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User Manual
Manually Removing an LTO Cartridge
This document provides instructions for manually removing a data cartridge from a Certance LTO-1, LTO-2,
or LTO-3 full-height tape drive. You should only perform this procedure if you cannot remove the cartridge
by pushing the buttons on the front of the drive or by issuing commands from a host device. This should
only be necessary if you must remove a data cartridge prior to returning the drive to Certance.
Before You Start
Before you manually remove a cartridge from the drive:
1. Issue all possible commands and run diagnostics.
2. Turn off all power to the drive.
3. Unplug all connectors to the drive.
4. Remove the drive from its operating environment.
5. Place the drive on a workbench with proper ESD grounding: attach a wrist strap to the bench
and the other end to your wrist.
6. Remove the top cover of the drive by removing eight screws. (You will need a 1.5-mm hex
driver.)
NOTE: Do NOT remove the front bezel or the bottom cover from the drive.
7. Inspect the drive to determine which procedure you should follow:
If the cartridge is loaded and the leader pin is still in the cartridge (see Figure 1), go to "Cartridge
is Loaded and Seated" on page 2.
If the cartridge is loaded and seated, and the tape is threaded or partially threaded on the take-up
hub, go to "Cartridge is Loaded and Seated with Tape Threaded" on page 4.
CAUTION: After following these procedures, you must return the drive to Certance for repair. Do not
try to use the drive until after it has been serviced.
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Summary of Contents for Certance LTO 1
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Page 1: Before You Start
Manually Removing an LTO Cartridge This document provides instructions for manually removing a data cartridge from a Certance LTO-1, LTO-2, or LTO-3 full-height tape drive. You should only perform this procedure if you cannot remove the cartridge by pushing the buttons on the front of the drive or by issuing commands from a host device. This should only be necessary if you must remove a data cartridge prior to returning the drive to Certance. - Page 2 Figure 1. Diagram of Drives with Leader Pin Inside LTO Cartridge (Tape Not Threaded on Take-up Hub) Cartridge is Loaded and Seated If the cartridge is loaded and seated and the leader pin is still inside the cartridge, follow these steps to remove the cartridge.
- Page 3 Figure 2. Worm Gear 3. Continue turning the worm gear until the cartridge is sticking out of the unit approximately 17 mm (0.66”). Then carefully pull the cartridge out by hand. 4. After you have removed the cartridge, put the top cover back on the drive; then replace and tighten the screws.
- Page 4 Cartridge is Loaded and Seated with Tape Threaded If the cartridge is loaded and seated, and the tape is entirely or partially threaded into the drive, follow these steps. To perform these steps you will need a small, flat-blade screwdriver and a 1.5-mm hex wrench. Figure 3 on page 4Error! Bookmark not defined.
- Page 5 Figure 4. Lead Screw (Tape Threaded on Take-up Reel) 2. Replace the drive cover to protect the gear and spooling assemblies. You do not need to replace all the screws. 3. Turn the drive upside down. 4. Insert the 1.5-mm hex wrench through the hole in the bottom plate shown in Figure 5 on page 6Error! Bookmark not defined..
- Page 6 Figure 5. Underside of Drive Showing Supply Motor Access Hole 5. When all of the tape has been spooled off of the take-up reel, turn the drive right side up. 6. Rotate the hub to align the slot in the hub with the slot on the drive chassis (see Figure 3 on page 4Error! Bookmark not defined.).
- Page 7 Figure 6. Tape Grabber Near the Cartridge 10. When the leader pin and the tape grabber reach the cartridge, gently push the grabber toward the front of the cartridge. Use the grabber to push the leader pin gently into the cartridge until it seats in place (you should hear a click).
- Page 8 Figure 7. Worm Gear 14. Continue turning the worm gear until the cartridge is sticking out of the unit approximately 17 mm (0.66”). Then carefully pull the cartridge out by hand. 15. After removing the cartridge, put the top cover back on the drive; then replace and tighten the screws. 16.