No Dtmf Input Operation; On Hold Announcement Menu; Operator Service - Panasonic KX-NS700 Feature Manual

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3.2.1 System Features
select the desired language by pressing the assigned key. The language used for system prompts heard by
subscribers is determined by Class of Service (COS).
PC Programming Manual References
24.4 UM Configuration—[5-4] System Parameters—Parameters—Prompt Setting
Operating Manual References
Manager Operation
2.2.2 Message Manager Features—

3.2.1.32 No DTMF Input Operation

Description
Provides guidance to callers when several seconds pass without anything being entered by the caller.
PC Programming Manual References
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/Personal
Custom Serv—
No DTMF Input Operation

3.2.1.33 On Hold Announcement Menu

Description
Allows callers (other than the first caller) in a queue to listen to prerecorded announcements or music. The On
Hold Announcement Menu can be recorded by the System Administrator with a telephone while using Web
Maintenance Console or by importing WAV files, and also by the Message Manager using a telephone. When
the On Hold Announcement Menu is recorded, this feature is automatically enabled.
PC Programming Manual References
7.9 Utility—UM – System Prompts Customisation
Operating Manual References
Manager Operation
2.2.2 Message Manager Features—

3.2.1.34 Operator Service

Description
Allows callers to be connected to a live operator. The operator can then transfer the caller to the appropriate
party or service as needed. A maximum of 3 operators can be specified to receive calls in the day, night, lunch,
and break modes, and each operator can be assigned a mailbox for message-taking.
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Feature Manual
Recording Messages
Recording Messages

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