Table of Contents
Table of Contents
1 For Your Safety ......................................................................................17
1.1
For Your Safety ...............................................................................................................18
1.1.1
For Your Safety ..............................................................................................................18
2.1
Incoming Call Features ...................................................................................................22
2.1.1
2.1.1.1
2.1.1.2
Direct In Line (DIL) ......................................................................................................25
2.1.1.3
2.1.1.4
2.1.1.5
2.1.1.6
Intercept Routing .........................................................................................................35
2.1.1.7
2.1.2
Internal Call Features .....................................................................................................41
2.1.2.1
2.1.2.2
Internal Call Block ........................................................................................................43
2.1.3
2.1.3.1
2.1.3.2
2.1.3.3
Call Waiting .................................................................................................................48
2.2
Receiving Group Features .............................................................................................50
2.2.1
Idle Extension Hunting ...................................................................................................50
2.2.2
2.2.2.1
2.2.2.2
Group Call Distribution ................................................................................................56
2.2.2.3
2.2.2.4
Queuing Feature ..........................................................................................................62
2.2.2.5
Distribution Order ........................................................................................................65
2.2.2.6
VIP Call ........................................................................................................................67
2.2.2.7
Overflow Feature .........................................................................................................69
2.2.2.8
Log-in/Log-out .............................................................................................................71
2.2.2.9
Supervisory Feature ....................................................................................................74
2.2.2.10
2.3
2.3.1
2.3.2
Call Forwarding (FWD) ...................................................................................................82
2.3.3
Do Not Disturb (DND) .....................................................................................................88
2.3.4
2.4
Answering Features ........................................................................................................93
2.4.1
2.4.2
2.4.3
Call Pickup .....................................................................................................................95
2.4.4
Hands-free Answerback ...............................................................................................100
2.5
Making Call Features ....................................................................................................102
2.5.1
Predialling .....................................................................................................................102
2.5.2
2.5.3
Intercom Call ................................................................................................................104
2.5.4
Trunk Call Features ......................................................................................................106
2.5.4.1
2.5.4.2
Emergency Call .........................................................................................................107
2.5.4.3
Account Code Entry ...................................................................................................108
8
Feature Manual