System Logs; Operational Log; Event Log - KVH Industries TracPhone V3 HTS User Manual

TracPhone V3-HTS User's Guide
Troubleshooting

System Logs

Operational Log

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The ICM offers two logs to capture historical antenna system data:
• Operational Log (see
• Event Log (see "Event Log" on page
These logs are excellent diagnostic tools, so a technician or KVH
Technical Support may refer to them when troubleshooting a system
problem.
The Operational Log, when initiated, records all messages that the
antenna system generates.
To start a new log or view the current log, follow these steps:
1. At the TracPhone V3-HTS web interface, click the Support tab.
2. On the System Logs menu, click Operational Log.
Figure 9-6 Viewing the Operational Log
3. Click the button for your desired option:
• View/Save Operational Log: This option simply opens the
current Operational Log. You can save this log as a text file
to send to a technician or KVH Technical Support.
• Start New Log: This option deletes the current Operational
Log and begins recording a new one.
"Operational Log")
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