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KVH Industries TracPhone V11 hts Installation Manual
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KVH Industries TracPhone V11 hts Installation Manual

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  • Page 2 The Belden Snap N Seal connectors (SNS11AS), used to terminate RG-11 RF cables as described in your antenna installation manual, are no longer available. KVH has ® validated the PPC Belden-brand EX series 11 universal compression cable connectors as a suitable replacement (see Figure 1).
  • Page 3 The Times Microwave EZ-600-FMH-75 connectors, used to terminate LMR-600 cables as described in your antenna installation manual, have been replaced with the new functionally identical EZ-600-FM-75 connectors. The new connector version no longer requires that you trim the braid prior to securing the ferrule. Simply slide the ferrule over the braid, as you would have previously, to crimp the braid beneath the ferrule (see Figure 5).
  • Page 4 KVH, TracPhone, CommBox, IP-MobileCast, and the unique light-colored dome with dark contrasting baseplate (Reg. No. 2,864,752) are trademarks, and mini-VSAT Broadband is a service mark, of KVH Industries, Inc. All other trademarks are property of their respective companies. The information in this document is subject to change without notice. No company shall be liable for errors contained herein.
  • Page 5 Be sure to read these warning and caution notices carefully to avoid injury. Risk of Electric Shock Potentially lethal voltages are present within the antenna and the ICM when the system is connected to AC power. To avoid electric shock, do not enter the antenna’s hatch or remove the radome while the system is powered on.
  • Page 6 Before you begin, follow these steps to make sure you have everything you need for installation. a. Unpack the box and ensure it contains everything shown in Figure 1 and on the Kitpack Contents List. Save the packaging. b. Carefully examine all of the supplied parts to ensure nothing was damaged in shipment.
  • Page 7 Before you begin, consider the following antenna installation guidelines. • Select a location that is as close as possible to the intersection of the vessel’s centerline and midships. • Both service hatches should be fully accessible for installation and service. •...
  • Page 8 If a pedestal is going to be used, it must meet the following minimum requirements. Refer to Figure 3. Pedestal 3.28 ft 6.56 ft 9.84 ft Height Tube OD 9.0" 8.0" 10.0" 230 mm 203.2 mm 254 mm Tube Wall 0.5"...
  • Page 9 Select a location that is well above any areas accessible to passengers and crew to reduce the risk of RF radiation exposure. (See page 1 for an illustration of the hazard area.) If mounting the antenna near an accessible area is unavoidable, you may configure one or two no- transmit zones to prevent transmissions in hazardous directions.
  • Page 10 Before you begin, consider the following installation guidelines for the ICM. • Select a mounting location in a dry, well- ventilated area belowdecks away from any heat sources or salt spray. • Temperature must be within the operating range (-15ºC to 55ºC (5ºF to 131ºF)). •...
  • Page 11 There are two options for mounting the ICM: Option 1 - Inside an equipment rack Option 2 - To a horizontal surface NOTE: You may choose to wait to mount the ICM until after you have completed all system wiring. The ICM is sized to fit a standard 19"...
  • Page 12 Once you have identified a suitable antenna mounting site, follow these steps to prepare the site for installation. a. Unfold the antenna mounting template (supplied in the Customer Welcome Kit) and place it onto the mounting surface. Make sure the “FWD” (forward) arrow points toward the bow and is parallel to the vessel’s centerline (see Figure 11).
  • Page 13 Follow these steps to prepare and route the RF, power, and data cables to the antenna location. RG-11 Max. length 100 ft (30 m) You need to connect two 75 RF coax cables KVH part no. 50 ft (15 m): S32-0566-50 from the antenna location to the ICM.
  • Page 14 IMPORTANT! Use of the supplied pigtail cables is mandatory. Do not connect the customer’s RF cables directly to the antenna. a. Clean and dry the RF cables’ connectors. b. Label both ends of the customer’s RF cables. Label one cable “TX,” and label the other “RX.”...
  • Page 15 You will need to connect a power cable from the Cable Length Suggested Gauge antenna to the vessel’s 100-240 VAC power supply. The cable must be an above deck, Up to 100 ft (30 m) 14 AWG marine-grade, 3-conductor, stranded (flexible, bend radius of at least 3"...
  • Page 16 a. Keep the ends of the data, power, and RF cables shown in Figure 16 at the antenna location. b. Route the opposite ends of the cables belowdecks through the cable access hole. Leave an adequate service loop, at least 14" (35 cm) in diameter, in all of the cables at the antenna location for easy serviceability.
  • Page 17 Follow these steps to detach the antenna from the pallet and safely rig the antenna for crane hoisting. IMPORTANT! Take protective measures to avoid gouging or scratching the radome during the rigging operation. a. Using a 7/16" socket/ratchet or nut driver, unlock the three hex latches securing each of the antenna’s service hatches (see Figure 18).
  • Page 18 Follow these steps to connect the antenna cables. To access the antenna’s connectors, you first need to detach the cable cover. Loosen the six #6-32 captive screws securing the cable cover to the base (see Figure 21). Then set the cable cover aside in a safe place.
  • Page 19 a. Clean and dry the antenna’s two RF connectors, labeled “MTX” and “MRX” (see Figure 23). b. Place one of the supplied rubber connector washers over the “MTX” jack on the bottom of the antenna, as shown in Figure 24. c.
  • Page 20 a. Position the cable cover over the antenna’s cable connectors and secure in place with the six #6-32 captive screws and washers (see Figure 25). b. Secure the cables near the antenna connectors to relieve stress (such as the example in Figure 26).
  • Page 21 Follow these steps to mount the antenna to the mounting surface. a. Position the antenna over the holes drilled in the mounting surface and make sure the forward arrow inside the baseplate points toward the bow and is parallel to the vessel’s centerline (see Figure 27).
  • Page 22 h. Disconnect the crane rigging. Remove the eight screws, flat washers, and lock nuts securing the four lift brackets to the antenna (see Figure 29). Use a 5/32" hex key to keep the screws from turning, and use a 1/2" open-end wrench to loosen and remove the nuts.
  • Page 23 Follow these steps to attach the supplied grounding sleeve to the antenna’s data cable. a. At the ICM location, cut the end of the antenna’s data cable to the desired length, being sure to maintain an 8" (20 cm) service loop in the cable for easy serviceability.
  • Page 24 e. Thread the data cable through the supplied grounding sleeve. Position the grounding sleeve by aligning the end of its attached ground wire with the ends of the other wires in the data cable (see Figure 35). f. Using a heat shrink gun, begin evenly heating the grounding sleeve at the end farthest from the end of the cable to create a seal with the cable’s plastic jacket (see Figure 36).
  • Page 25 Follow these steps to wire the belowdecks equipment (see page 58 for a complete wiring diagram). Connect the supplied straight-through Ethernet jumper cable from the “B1” jack to the “B2” jack on the rear panel of the ICM (see Figure 39). Connect the two supplied Wi-Fi antennas to the rear panel of the ICM (see Figure 39).
  • Page 26 The antenna requires a vessel heading input from a customer-supplied NMEA talker. Data Type Compatible Messages Optionally, you can also provide a vessel True or Magnetic $--HDG position input to serve as a backup to the Heading $--HDM antenna’s internal GPS. $--HDT $--OSD To supply both the required heading and the...
  • Page 27 IMPORTANT! If you are using LMR-600-75 RF cables, do not connect them directly to the ICM. Connect the supplied 1 ft (30 cm) pigtail cables between the RF cables and the ICM. a. Connect the RF coax cable labeled “RX” to the “J1 Rx RF”...
  • Page 28 Before you begin, be sure that you understand the following important requirements: The TracPhone system is designed to run on 3-wire single-phase AC power (hot, neutral, and ground). Voltage between hot-neutral and hot- ground should each measure between 100-240 VAC. Many large ships use two-phase, split-phase, or delta power instead (3 wires: hot, hot, and ground;...
  • Page 29 Follow these steps to connect power. a. Before you begin, disconnect vessel power and be sure the vessel is properly grounded in accordance with marine standards. b. Connect the supplied ground wire from the ground point on the ICM rear panel to ship’s ground (see Figure 47).
  • Page 30 Follow these steps to turn on the system. a. Ensure the antenna has a clear, unobstructed view of the sky. b. Apply vessel power to the TracPhone system. c. Press the power button on the front of the ICM (see Figure 49). The button’s light should illuminate blue.
  • Page 31 Follow these steps to ensure the latest software is installed in the TracPhone system. a. Go to the TracPhone V11-HTS web interface and click the Updates tab. Note the displayed ICM/Antenna software version (see Figure 52). b. If the reported software version is earlier than the latest version you downloaded from the KVH Partner Portal, update the system following the steps below.
  • Page 32 Follow these steps to customize the web interface for the customer’s use. The user must be logged in as an administrator to make changes to the system’s configuration. Follow these steps to change the administrator password to something unique. a. At the TracPhone V11-HTS web interface, click the Settings tab.
  • Page 33 To prevent exposure to RF energy (see the hazard area illustration on page 1), you can configure up to two no-transmit zones for areas where crew and/or passengers frequent (see Figure 57). The system will disable the transmitter whenever the antenna is pointing within one of these zones.
  • Page 34 c. At the TracPhone V11-HTS web interface, click the Settings tab. Then click No- Transmit Zones. d. Click Edit. e. Make sure Enforce Zones is selected (see Figure 60). f. Enter the azimuth and elevation ranges for Zone 1. g. If you need to set up a second zone, select Zone 2 from the drop-down menu then enter the azimuth and elevation ranges for Zone 2.
  • Page 35 Follow these steps to commission the ICM’s built-in modem, if required. IMPORTANT! If the modem was commissioned at the factory (look for a notice attached to the ICM), you can skip this step as long as you are using RG-11 RF cables 80-100 ft (25-30 m) in length. If a notice is not attached to the ICM, or you used a different RF cable type or length, or you installed a different antenna from the...
  • Page 36 Once the modem is commissioned, follow these steps to test the system for proper operation. NOTE: Only test the system after you have completed modem commissioning. a. Ensure the antenna has a clear, unobstructed view of the sky. b. Verify that the antenna is tracking the service satellite and the system is online, as indicated by the Home page of the TracPhone V11-HTS web interface (see Figure 64).
  • Page 37 The ICM includes four Ethernet ports and a built- in wireless access point (WAP) that can be configured in a variety of ways to meet the customer’s needs (see Figure 67). Some of the most common ICM network configurations can be selected directly from the TracPhone V11-HTS web interface.
  • Page 38 In a Standard HTS configuration, Ethernet port 1 provides unlimited Internet access with no user logins or controls. Ports 2 through 4 and the built-in WAP require a user login and provide high-speed Internet access. This is the default configuration. Follow these additional steps to configure the network.
  • Page 39 In a Static IP HTS configuration, Ethernet port 1 provides unlimited Internet access with no user logins or controls. Ports 2 and 3 and the built-in WAP require a user login and provide high- speed Internet access. Port 4 is reserved for an optional KVH service, such as Global Static IP.
  • Page 40 In an Open Access HTS configuration, Ethernet port 1 provides unlimited Internet access, and ports 2 and 3 and the built-in WAP provide high- speed Internet access, with no user logins or controls. Port 4 is reserved for an optional KVH service, such as Global Static IP.
  • Page 41 With Wi-Fi enabled, vessel devices can connect to the ICM via its built-in wireless access point (WAP) and receive IP addresses from the ICM via DHCP (see Figure 76). Follow these steps to enable and configure the WAP, if desired by the customer.
  • Page 42 ™ KVH Link delivered by IP-MobileCast offers licensed entertainment to commercial vessels at sea without using the vessel’s monthly data plan or slowing down onboard connections to the Internet. Content may include movies, TV shows, daily print and video news, sports highlights, music, karaoke, and podcasts, depending on the vessel’s subscription.
  • Page 43 Follow these steps to connect the vessel’s phone(s) and any purchased voice line accessories to the system. Using the supplied RJ-11 cables, connect the customer’s analog (not digital) phone(s), fax machine, and/or PABX to the desired “Voice Line” jack(s) on the ICM (see Figure 80). Each jack is linked to a phone line.
  • Page 44 Give the Welcome Kit to the customer, make sure they know the differences between the Unlimited LAN and the High-speed LAN, give them the administrator and Wi-Fi passwords, and show them how to use the system. Be sure they understand the following: •...
  • Page 45 If you need to commission the modem (see “Commission the Modem” on page 32), and if the NOC is unable to access the TracPhone system remotely over the satellite connection (a rare case), follow the steps below to access the built-in modem’s web interface and assist the NOC with the commissioning process.
  • Page 46 d. At Step 2, click Continue without changes (see Figure 87). IMPORTANT! If you need to abort commissioning at any time, select Exit commissioning mode. Cycling power will not revert the ICM to normal operation mode. e. At Step 3, enter your latitude and longitude (see Figure 88).
  • Page 47 h. At Step 4, enter the satellite parameters provided by the NOC (see Figure 89). Verify that the Frequency and the FL Carrier Symbol Rate match the values on the worksheet, and enter zeros for Latitude Variance and Polarization Skew. When you are done, click Continue and position antenna (see Figure 89).
  • Page 48 When Start Antenna Pointing appears, click Continue (see Figure 91). k. At Step 6, click Continue (see Figure 91). At Step 7, click Skip (see Figure 91).
  • Page 49 m. At Step 8, select CW modulation and enter the RF Uplink Frequency and the initial Transmit power that the NOC provided (see Figure 92). Then click Turn on signal. n. Continue by using Adjust L-Band Transmit Power to adjust the power in 1 dB increments as directed by the NOC and selecting Apply changes after each increment (see Figure 93).
  • Page 50 p. Continue by using Adjust L-Band Transmit Power to adjust the power in 1 dB increments as directed by the NOC and selecting Apply changes after each increment (see Figure 95). When directed, click Turn off signal and complete. NOTE: Take note of the Maximum transmit (TX) power value provided by the NOC.
  • Page 51 These instructions explain how to terminate an LMR-400-75 RF cable with an EZ-400-FMH-75 “F” connector using the tools from the TK-400EZ-75 tool kit. The same steps also apply to an LMR-600-75 cable, with the exception of the tools used. For more detailed instructions, refer to the Times Microwave website: www.timesmicrowave.com.
  • Page 52 5. Using a utility knife, carefully remove any residual plastic from the center conductor, if necessary (see Figure 102). 6. Insert the end of the cable into the #2 end of the ST-400EZ stripping tool (see Figure 103). Then rotate the tool clockwise around the cable until the tool turns easily.
  • Page 53 8. Gently flare the braid with your fingers (see Figure 106). 9. Insert the end of the cable into the connector body until the dielectric is firmly seated inside the connector (see Figure 107). Make sure there is no gap between the knurled end of the connector and the cable jacket.
  • Page 54 12. Using an appropriate crimp tool (either the CT-400/300 or the HX-4 with Y1719 dies), crimp the ferrule in place (see Figure 110). Crimp as close to the connector body as possible. 13. Crimp the ferrule again, but further back from the connector.
  • Page 55 Follow these steps to configure your computer for DHCP to allow it to receive an IP address from the ICM. The location of this configuration setting varies slightly by operating system. NOTE: The computer must have a network interface Mbps card installed and all cabling must be 100 fast Ethernet UTP CAT-5 with RJ45 connectors.
  • Page 56 1. Turn on the computer. 2. In the Control Panel, double-click Network and Sharing Center. To open the Control Panel, go to the desktop, select Settings from the Charms bar, then select Control Panel. 3. In the Network and Sharing Center, double-click the Ethernet link for the Ethernet connection you are using.
  • Page 57 1. Turn on the computer. 2. In the Control Panel, double-click Network and Sharing Center. (You might need to click Network and Internet first.) You can find the control panel either through the Start menu or “My Computer.” 3. In the Network and Sharing Center, double- click the Local Area Connection link (Windows 7) or View Status link (Windows Vista) for the Ethernet connection you are...
  • Page 58 1. Turn on the computer. 2. In the Control Panel, double-click Network Connections. You can find the control panel either through the Start menu or “My Computer.” 3. In the Network Connections, double-click the Local Area Connection for the Ethernet connection you are using.
  • Page 59 1. Turn on the computer. 2. In System Preferences, click Network. 3. In the Network dialog box, select Ethernet then set the following: • Location: Automatic • Configure IPv4: Using DHCP 4. Click Apply. 5. Restart the computer.
  • Page 60 Verify the message supplied by the NMEA 0183 talker by connecting its output to a laptop using an RS422-to-USB adapter cable and viewing its data stream using PuTTY, HyperTerminal, or other terminal emulator. Follow the steps below to verify the message. NOTE: These example instructions assume you will be using PuTTY to enter antenna commands.
  • Page 62 Regulatory Compliance European Union Compliance Hereby, KVH Industries, Inc. declares that the radio equipment type TracPhone V11-HTS is in compliance with Directive 2014/53/EU. For the full text of the EU Declaration of Conformity, go to www.kvh.com/euconformity. Federal Communications Commission Compliance The TracPhone system complies with Class B of Part 15 of the FCC (Federal Communications Commission) rules for radiated and conducted emissions.