3onedata NP Series User Manual

3onedata NP Series User Manual

Serial device server
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NP Series Serial Device Server
User Manual
Document Version: 04
Issue Date: 10/30/2020
Industrial Ethernet communication solutions experts
3onedata Co., Ltd.

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Summary of Contents for 3onedata NP Series

  • Page 1 NP Series Serial Device Server User Manual Document Version: 04 Issue Date: 10/30/2020 Industrial Ethernet communication solutions experts 3onedata Co., Ltd.
  • Page 2 Purchased product, service or features should be constrained by 3ondedata commercial contracts and clauses. The whole or part product, service or features described in this document may beyond purchasing or using range. 3onedata won't make any statement or warranty for this document content unless any other appointment exists.
  • Page 3 3onedata Co., Ltd. 3/B, Zone 1, Baiwangxin High Technology Industrial park, Nanshan Headquarter address: District, Shenzhen, 518108 China Technology support: tech-support@3onedata.com Service hotline: +86-400-880-4496 E-mail: sales@3onedata.com Fax: +86-0755-26703485 Website: http://www.3onedata.com http://www.3onedata.com...
  • Page 4 NP Series Serial Server User Manual Preface NP series serial device server user manual has introduced: Product features  Network management method  Network management relative principle overview  The screenshot reference model for this manual is . Other types of...
  • Page 5 NP Series Serial Server User Manual Format Description sections of this chapter, as well as links to the Principles Operations Section of this chapter. Symbols Format Description Remind the announcements in the operation, improper operation may result in data loss or equipment damage.
  • Page 6: Table Of Contents

    NP Series Serial Server User Manual Content PREFACE............................1 CONTENT ............................I THE FIRST PART: OPERATION ....................1 1 LOG IN THE WEB INTERFACE ....................1 WEB B ............... 1 ROWSING YSTEM EQUIREMENTS IP A ................. 1 ET THE DDRESS OF THE OMPUTER ..............
  • Page 7 NP Series Serial Server User Manual ..................43 ERIAL RROR OUNT ....................43 ERIAL ARAMETER 6 ACCESS CONTROL ......................... 45 ......................45 EVICE ECURITY IP A ....................46 DDRESS ILTERING ....................48 DDRESS ILTERING ...................... 49 ANAGEMENT 7 SYSTEM MANAGEMENT ......................52 ;...
  • Page 8: Preface

    NP Series Serial Server User Manual The First Part: Operation Log in the Web Interface WEB Browsing System Requirements Using the serial device server, the system should meet the following conditions. Hardware and Software System Requirements Above Pentium 586 Memory...
  • Page 9 NP Series Serial Server User Manual Before remote configuration, please make sure the route between computer and  switch is reachable. Before making a local configuration, make sure that the IP address of the  computer and the serial server are on the same subnet.
  • Page 10: Log In The Web Configuration Interface

    NP Series Serial Server User Manual Log in the Web Configuration Interface Operation Steps Login in the web configuration interface as follow: Step 1 Run the computer browser. Step 2 Enter the address of the serial server "http://192.168.1.254" in the address bar of the browser.
  • Page 11 NP Series Serial Server User Manual When the user does not operate for more than 300 seconds in the Web interface, the system will do the timeout processing: Reserve the configuration this login conduct;  Cancel this login.  Notes: After the system overtime, please login in again if post operation needs to be conducted on the Web interface.
  • Page 12: Equipment Information

    NP Series Serial Server User Manual Equipment Information Function Description Check the device name, model, description, serial NO., hardware ver, firmware ver and other information on the "Overview" page. Operation Path Device information> basic information Interface Description Basic Settings interface screenshot...
  • Page 13 NP Series Serial Server User Manual Interface Element Description number. Hardware Version Current hardware version information, pay attention to the hardware version limits in software version. Software version. Current software version information, updated software version with more features. Contact Display the contact information of the device maintenance information.
  • Page 14: Network Setting

    NP Series Serial Server User Manual Network Setting Function Description Configure device IP address or DNS server address access method, manually configure device IP address, network mask, gateway, DNS server address and other information on the "Network Setting" page. Operation Path Open “Network Settings>...
  • Page 15 NP Series Serial Server User Manual The main element configuration description of network setting interface: Interface Element Description Default LAN Enable the data from the different network segment of the device to transmit from the default network port. Note: Single network port device doesn’t have this option.
  • Page 16 NP Series Serial Server User Manual Interface Element Description IP Address Manually configure IP address in the "IP address" text box. Subnet Mask Manually configure network mask in the "Network Mask" text box. Gateway Manually configure gateway in the "Gateway" text box.
  • Page 17: Serial Server

    NP Series Serial Server User Manual Serial Server COM Settings Function Description On the “COM settings” page, you can configure basic parameters such as baud rate, data bit, stop bit and parity bit corresponding to the serial port number. You can also configure whether the corresponding serial number is enabled for FIFO function, RTS control, DTR control and Packing length and other advanced parameter information.
  • Page 18 NP Series Serial Server User Manual The main elements configuration instructions in COM settings Interface Element Description Serial No Select corresponding serial number of the device. Alias Enter the alias for the corresponding serial number in the “Alias” text box.
  • Page 19 NP Series Serial Server User Manual Interface Element Description Parity Select parity bits of corresponding serial number. Options: None   Even  Mark  Space  Flow control Flow control is used in two data transmission speed of different devices in the control of data flow technology to ensure that two devices communicate with each other to avoid data loss.
  • Page 20: Serial Port Information

    NP Series Serial Server User Manual Interface Element Description limit on data transmission length when it’ set to 0. Note: There are some slight deviations between the actual package length value and the set value. Delimiter If the packaging length or the forced transfer time is 0 and the...
  • Page 21: Mode Setting

    NP Series Serial Server User Manual Function Description On the "COM Information" page, user can view parameter information such as serial number, alias, baud rate, data bit, stop bit, parity bit and flow control. Operation Path Open "Serial server> COM Information" in sequence.
  • Page 22: Realcom Mode

    NP Series Serial Server User Manual Operation Path Open in sequence: "Serial Server>COM Mode Settings". 4.3.1 RealCom Mode In RealCom mode, the serial port server and Windows / Linux operating system with the RealCOM drive work cooperatively. RealCom COM / TTY driver establishes a transparent network transmission connection between the host and the serial device in the operating system.
  • Page 23 NP Series Serial Server User Manual Main element configuration instructions in RealCom Mode interface Interface Element Description Session Number The number of hosts that one serial port connects to. Each host communicates with serial port in the order of ...
  • Page 24 NP Series Serial Server User Manual Interface Element Description software VSP Management to access the serial server. MCP: means to use MOXA's virtual serial port software  to access the serial server. CCP: means to use Kang Hai's virtual serial port ...
  • Page 25: Tcp Server Mode

    NP Series Serial Server User Manual under "state monitor". The queue access mode is a question-and-answer communication mode to ensure that  the communication is normal. 4.3.2 TCP Server Mode In the TCP server mode, the serial device server is assigned an IP port number, passive waiting for the host connection.
  • Page 26 NP Series Serial Server User Manual TCP server mode interface main element configuration instructions Interface Element Description Session Number The number of hosts that one serial port connects to. Each host communicates with serial port in the order of ...
  • Page 27 NP Series Serial Server User Manual Interface Element Description Send_msg The information sent after the device is connected to the peer client. Options: Ipaddr: After the connection is successful, send the IP  address of the device to the remote client.
  • Page 28 NP Series Serial Server User Manual Interface Element Description network connections. Disabled: If the network connection is blocked or the  response is lost, the system will wait until the data is successfully sent to all network connections before sending the next data.
  • Page 29: Tcp Client Mode

    NP Series Serial Server User Manual 4.3.3 TCP Client Mode In the TCP client mode, the serial device server can automatically establish a network connection with the host specified by the user when the serial data arrives. When the data transmission is completed, the serial server will automatically shut down the network connection according to the parameters such as TCP alive time and TCP idle timeout time.
  • Page 30 NP Series Serial Server User Manual TCP client mode interface main element configuration instructions Interface Element Description Session Number The number of host that one serial port connects to. Each host communicates with serial port in the order of ...
  • Page 31 NP Series Serial Server User Manual Interface Element Description Disable: Disable password verification function.  Note: When password verification is enabled, only users with "admin" account privileges can send / receive messages using this device. The first data sent by the peer server to the device defaults to the ...
  • Page 32 NP Series Serial Server User Manual Interface Element Description connection when the DCD signal is detected invalid. Idle: If the idle timeout time is greater than 0, the system  will automatically shut down TCP connections that do not have any data send and receive activity for a specified period of time.
  • Page 33: Udp Server Mode

    NP Series Serial Server User Manual Interface Element Description Disabled: Means that queue access mode is not  enabled. Response time Time interval that allows the serial server to respond to each host's request, the communication between serial server and host is deemed to be completed after schedule time, serial server continues to deal with the next host request.
  • Page 34 NP Series Serial Server User Manual In UDP server mode, the serial server through the UDP protocol and user-specified host for serial data transmission. UDP mode serial device server can transfer data from the serial device to one or more hosts, and the serial device server can also receive data from one or more hosts.
  • Page 35 NP Series Serial Server User Manual Interface Element Description Session Number The number of hosts that one serial port connects to. Each host communicates with serial port in the order of  first-in first-out; The system supports up to 4 connections.
  • Page 36: Udp Client Mode

    NP Series Serial Server User Manual The TCP timeout takes effect only when "Disconnect control" is set to "idle". 4.3.5 UDP Client Mode In UDP server mode, the serial server through the UDP protocol and user-specified host for serial data transmission. UDP mode serial device server can transfer data from the serial device to one or more hosts, and the serial device server can also receive data from one or more hosts.
  • Page 37 NP Series Serial Server User Manual UDP client mode interface main element configuration instructions Interface Element Description Session Number The number of hosts that one serial port connects to. Each host communicates with serial port in the order of ...
  • Page 38: Pair Slave & Master Mode

    NP Series Serial Server User Manual Interface Element Description Response time Time interval that allows the serial server to respond to each host's request, the communication between serial server and host is deemed to be completed after schedule time, serial server continues to deal with the next host request.
  • Page 39 NP Series Serial Server User Manual connection with each other via Ethernet and transparently transmit data from the respective serial port to each other. In the pair mode, two serial servers need to be used in pairs. One of the serial servers for the slave mode, for the passive connection, listen to a designated port, passively waiting for the connection.
  • Page 40: Udp Rang Mode

    NP Series Serial Server User Manual Interface Element Description Dest Port Applied to the pair master mode, that is, the listen port of the pair slave mode device. Apply to all Port Check the “Apply to all port” check box to apply the current settings to all serial ports.
  • Page 41 NP Series Serial Server User Manual achieve point to multipoint data communication. UDP port mode serial device can also receive data from one or more hosts. Interface Description UDP rang mode interface screenshot UDP rang mode interface main element configuration instructions...
  • Page 42: Udp Multicast Mode

    NP Series Serial Server User Manual Rang address only supports B class and C class IP address. The start addresses value and  end address value of the Rang address need to be the same network segment. The start value of Rang address must be less than or equal to the end address value.
  • Page 43 NP Series Serial Server User Manual 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 44: Can Mode Information

    NP Series Serial Server User Manual UDP Multicast Mode interface main element configuration instructions: Interface Element Description Session Number The number of hosts that one serial port connects to. Each host communicates with serial port in the order of ...
  • Page 45: Reboot Port

    NP Series Serial Server User Manual COM Mode information interface main element configuration instructions Interface Element Description Serial No Display corresponding device serial port Working mode Display work mode of device serial port Reboot Port Function Description On the “Reboot Port” page, you can reboot the corresponding serial port of the device as needed.
  • Page 46 NP Series Serial Server User Manual The port restart will disconnect the corresponding serial port and Ethernet connection, serial communication will also be interrupted, the transmission of communication data may be lost. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 47: State Monitor

    NP Series Serial Server User Manual State Monitor Network Connection state Function Description On the “Connect State” page, you can view the working mode and connection state of the device's corresponding serial port number. Operation Path Open in order: "State Monitor > Network Connection State".
  • Page 48: Com State

    NP Series Serial Server User Manual Interface Element Description Destination port Display destination port information of connecting this serial port Status The connection state of this serial port. Different serial port modes correspond to different serial port states: Connected; ...
  • Page 49 NP Series Serial Server User Manual Interface Element Description Modbus gateway. CTS, DSR, RI, DCD, DTR, RTS Displays the pin status of the serial port to the Modbus gateway corresponding. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 50: Serial Port Error Count

    NP Series Serial Server User Manual Serial Port Error Count Function Description On the "Serial Port Error" page, user can check the error data count for the corresponding serial port of the device. Operation Path Open in order: “State Monitor> Serial Port Error Count”.
  • Page 51 NP Series Serial Server User Manual COM parameter interface main element configuration instructions Interface Element Description Serial Port Display corresponding device serial port Baud Rate Displays the baud rate of the serial port corresponding to the device. Data Bits Displays the data bits of the serial port corresponding to the device.
  • Page 52: Access Control

    NP Series Serial Server User Manual Access Control Device Security Function Description User can enable or disable Web interface configuration, Telnet remote control, network management software search device and update the software and hardware function via Web interface or command line.
  • Page 53: Ip Address Filtering

    NP Series Serial Server User Manual Interface Element Description device. Disable: Disable Web console function.  Telnet Console Enable or disable Telnet console function. Options: Enable: User can remotely access the system  configuration interface via Telnet terminal. Disable: Disable the Telnet console feature.
  • Page 54 NP Series Serial Server User Manual 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 55: Mac Address Filtering

    NP Series Serial Server User Manual Main element configuration instructions in IP Filtering interface Interface Element Description IP Filter Enable or disable IP Filtering rules. Filtering rule: Set IP filtering rules 1 to 16 other than the IP address to allow access to the system.
  • Page 56: User Management

    NP Series Serial Server User Manual Main element configuration instructions in MAC Filtering interface Interface Element Description address Enables or disables MAC address filtering rules. filtering Filtering rule: Set the access rights of the system beyond the MAC address of the filtering rule number 1~16.
  • Page 57 NP Series Serial Server User Manual Function Description On the "User Manage" page, user can configure the username, password and other parameter information to login in the WEB configuration interface. The serial server provides hierarchical management: Observer permissions and administrator privileges. Observers only have the rights to view the status of the serial server, and only the system administrator can configure the parameters of the serial server.
  • Page 58 NP Series Serial Server User Manual Please keep in mind the revised user name and password, once forgetting, please conduct restore default settings through the WEB interface, the default login WEB configuration interface user name and password are "admin". 3onedata proprietary and confidential...
  • Page 59: System Management

    NP Series Serial Server User Manual System Management System information; Function Description On the “System Information” page, you can configure the device module, name, description, serial number, and contact information. Operation Path Open in sequence: "System Manage> System Info". Interface Description...
  • Page 60: File Management

    NP Series Serial Server User Manual Interface Element Description Device model Enter model in the "Model" text box. Device name. Enter the device name in the “Name” text box. In order to identify each device in the network, Intitle different name for each device, support Chinese entering, and maximum length shouldn't overpass 16 bytes.
  • Page 61 NP Series Serial Server User Manual Main element configuration instructions in System File interface. Interface Element Description Restore Factory Click "Start" to restore the serial server to the factory Default configuration. Download Click "Download" to download the current configuration file Configuration File for the serial server.
  • Page 62: System Restart

    NP Series Serial Server User Manual System restart Function Description On the “Logout & Reboot” page, you can log off and reboot the serial server system. Operation Path Open in sequence: "System Manage > Logout & Reboot". Interface Description Logout & Reboot interface screenshot Logout &...
  • Page 63: Can Mode Setting Example

    NP Series Serial Server User Manual CAN Mode Setting Example RealCom Mode Background introduction Assume that the IP address of the serial server is: 192.168.1.250; COM1 is a real serial port, need to establish a connection with the virtual serial port COM2 in the management software VSP Manager.
  • Page 64 NP Series Serial Server User Manual Step 2 Configure the serial port parameter information. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 65 NP Series Serial Server User Manual Step 3 Configure the working mode of the serial server. Step 4 Run "VSP Manager" software, configure the virtual serial port COM2. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 66 NP Series Serial Server User Manual 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 67 NP Series Serial Server User Manual After the completion of the above configuration, between the real serial port COM1 and virtual COM2 connection can be successfully established to send data to each other. Step 5 Run the "ComTest3One" software, test the real serial port COM1 and virtual COM2 communicate with each other.
  • Page 68 NP Series Serial Server User Manual 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 69: Tcp Server Mode

    NP Series Serial Server User Manual TCP Server Mode Background introduction Assuming that the serial port "COM1" of the serial server is operating in the "TCP server mode", passively waiting for one host PC to connect, and the host can read or send Ethernet data to a serial device.
  • Page 70 NP Series Serial Server User Manual Step 2 Configure the serial port parameter information. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 71 NP Series Serial Server User Manual Step 3 Configure the working mode of the serial server. Step 4 Run "3onedata Debugging Assistant" software to create TCP client for the host. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 72 NP Series Serial Server User Manual 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 73 NP Series Serial Server User Manual Step 5 Synchronize the operation of the "ComTest3One" and "DebugTool" software, test the serial server (TCP server) and the host PC (TCP client) to communicate with each other. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 74: Tcp Client Mode

    NP Series Serial Server User Manual TCP Client Mode Background introduction Assuming that the serial port "COM1" of the serial server is working in "TCP client mode", it initiates a connection with a host PC, and the host can read or send Ethernet data to a serial device.
  • Page 75 NP Series Serial Server User Manual Local Port:31000  Operation Steps Step 1 Configure the IP address of the serial server. Step 2 Configure the serial port parameter information. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 76 NP Series Serial Server User Manual Step 3 Configure the working mode of the serial server. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 77 NP Series Serial Server User Manual Step 4 Run the "DebugTool" software, for the host to create TCP server. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 78 NP Series Serial Server User Manual Step 5 Simultaneous operation of the "DebugTool" and "ComTest3One" software, test the serial server (TCP client) and the host PC (TCP server) to communicate with each other. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 79 NP Series Serial Server User Manual 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 80: Udp Server Mode

    NP Series Serial Server User Manual UDP Server Mode Background introduction Assuming that the serial port "COM1" of the serial server is operating under "UDP server mode", passively waiting for one host PC to connect, and the host can read or send Ethernet data to a serial device.
  • Page 81 NP Series Serial Server User Manual Step 2 Configure the serial port parameter information. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 82 NP Series Serial Server User Manual Step 3 Configure the working mode of the serial server. Step 4 Run "3onedata Debugging Assistant" software to create Udp client for the host. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 83 NP Series Serial Server User Manual UDP (User Datagram Protocol), it's a connectionless protocol. Therefore, after successfully creating UdpClient connection, user doesn't need to click "Start". 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 84 NP Series Serial Server User Manual Step 5 Simultaneous operation of the "DebugTool" and "ComTest3One" software, test the serial server (UDP server) and the host PC (UDP client) to communicate with each other. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 85: Udp Client Mode

    NP Series Serial Server User Manual UDP Client Mode Background introduction Assuming that the serial port "COM1" of the serial server works in the "UDP client mode", it initiates a connection with a host PC, and the host can read or send Ethernet data to a serial device.
  • Page 86 NP Series Serial Server User Manual Step 2 Configure the serial port parameter information. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 87 NP Series Serial Server User Manual Step 3 Configure the working mode of the serial server. Step 4 Run "3onedata Debugging Assistant" software to create UDP server for the host. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 88 NP Series Serial Server User Manual 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 89 NP Series Serial Server User Manual UDP (User Datagram Protocol), it's a connectionless protocol. Therefore, after successfully creating UdpClient connection, user doesn't need to click "Start". Step 5 Simultaneous operation of the "DebugTool" and "ComTest3One" software, test the serial server (UDP Client) and the host PC (UDP server) to communicate with each other.
  • Page 90: Pair Slave & Master Mode

    NP Series Serial Server User Manual Pair Slave & Master Mode Background introduction Pair mode requires two serial server devices to work together to break the serial data transmission distance limit. The two serial servers in this mode establish a network connection with each other via Ethernet and transparently transmit data from the respective serial port to each other.
  • Page 91: Udp Rang Mode

    NP Series Serial Server User Manual Serial device server B configuration steps Step 1 Log in to the Web configuration interface and select "Serial Server> COM Mode Settings". Step 2 Select “COM1” from the serial port number drop-down list box.
  • Page 92 NP Series Serial Server User Manual Baud rate: 115200  Parity bit: None  Data bit: 8  Stop bit: 1  Host A (UDP client A) parameter information as follow: IP address: 192.168.1.61  Local Port:31000  Host B (UDP client B) parameter information as follow: IP address: 192.168.1.62...
  • Page 93 NP Series Serial Server User Manual Step 3 Configure the working mode of the serial server. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 94 NP Series Serial Server User Manual Step 4 Run "3onedata Debugging Assistant" software on the host A to create Udp client A. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 95 NP Series Serial Server User Manual Step 5 Run "3onedata Debugging Assistant" software on the host B to create Udp client B. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 96 NP Series Serial Server User Manual 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 97 NP Series Serial Server User Manual Step 6 Simultaneous operation of the "DebugTool" and "ComTest3One" software, test the serial server, host A and host A to communicate with each other. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 98 NP Series Serial Server User Manual 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 99: Udp Multicast Mode

    NP Series Serial Server User Manual UDP Multicast Mode Background introduction It's assumed that serial server IP address is "192.168.1.250", user needs to add the serial server to the multicast address "239.0.0.0". So that the serial server through the UDP protocol can make the serial device data through unicast or multicast sent to one or more hosts, but also can receive from one or more host unicast or multicast data, complete multipoint-to-multipoint communication.
  • Page 100 NP Series Serial Server User Manual Operation Steps Step 1 Configure the IP address of the serial server. Step 2 Configure the serial port parameter information. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 101 NP Series Serial Server User Manual Step 3 Configure the working mode of the serial server. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 102 NP Series Serial Server User Manual Step 4 Run "3onedata Debugging Assistant" software to create UDP multicast for the host. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 103 NP Series Serial Server User Manual Step 5 Simultaneous operation of the "DebugTool" and "ComTest3One" software, test the serial server and the host PC to communicate with each other. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 104 NP Series Serial Server User Manual 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 105: The Second Part: Frequently Asked Questions

    NP Series Serial Server User Manual The Second Part: Frequently Asked Questions Sign in Problems Why the webpage displays abnormally when browsing the configuration via WEB? Before access the WEB, please eliminate IE cache buffer and cookies. Otherwise, the webpage will display abnormally.
  • Page 106 NP Series Serial Server User Manual Use TCP Socket to connect the serial port server to the access control machine to debug communication, and found that the normal communication unavailable? Fault detection: The IP address and port number may not be configured correctly.
  • Page 107 NP Series Serial Server User Manual Network cable or fiber optic cable is not connected or poor contact, network cable damage. Network port damage, network cable line error and did not do according to the standard line. Optical port damage, fiber type, fiber wavelength, transmission distance, transmission medium and data format does not match.
  • Page 108 NP Series Serial Server User Manual number of the remote virtual serial device and the serial server are consistent. Test the serial server with test software found garbled? Fault detection: serial port parameters do not match, for no reason to open Realcom function.
  • Page 109 NP Series Serial Server User Manual Support up to 4-computer communication, as long as the multi-session connection is enabled. 12. When the two computers correspond to a virtual serial port, will the communication be intermittent? Open 2 sessions and establish two virtual serial port connections for communication.
  • Page 110 NP Series Serial Server User Manual 18. How many RS-485 terminal nodes can the RS-485 port of the serial server support? The conventional serial server supports 32 devices and can also customize 64,128 nodes. 19. After configuring the serial server parameters, found that these parameters can not be saved? Display problem of browser.
  • Page 111 NP Series Serial Server User Manual RS-232/485/422 Layer 2 Switch Serial Device Server Terminal Will be connected to the same serial port with the host LAN (with the network segment, with the Vlan, with the broadcast domain), use the management software to search the device, view the device IP address.
  • Page 112 3onedata Co., Ltd. Headquarter address: 3/B, Zone 1, Baiwangxin High Technology Industrial Park, Song Bai Road, Nanshan District, Shenzhen Technology support: tech-support@3onedata.com Service hotline: +86-400-600-4496 Official Website: http://www.3onedata.com...

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