ELECTRO FREEZE GENESIS Series Operator's Manual page 61

ELECTRO FREEZE Soft Serve Model GEN-5400
14 VQM Error Codes
Error Code Description/Action
Main Comm The Main P.C. Board
has stopped receiving
messages from the User
Interface
Action: System shut
down completely.
NO Comm. The U.I. Board is not re-
ceiving messages from
the main board
Action: System shut
down completely.
184297
Probable Cause
1. Faulty Wire
Connection
2.Programming Issue
3. Defective Board
1. Faulty Wire
Connection
2.Programming Issue
3. Defective Board
Remedy
1. Check Communication cable
between Main P.C. board and U.I.
board. (Contact Electro Freeze
Factory Tech Support)
2. Ensure U.I. Program version
and Main P.C. Program Version are
compatible. (Contact Electro Freeze
Factory Tech Support Software version
compatibility)
3. If the program versions are
compatible, and using the test cable
does not resolve the issue then the
main control board is not functioning
properly and needs to be replaced.
(Contact Electro Freeze Factory Tech
Support)
1. Check Communication cable
between Main P.C. board and U.I.
board. (Contact Electro Freeze
Factory Tech Support)
2. Ensure U.I. Program version
and Main P.C. Program Version are
compatible. (Contact Electro Freeze
Factory Tech Support)
3. If the program versions are
compatible, and using the test cable
does not resolve the issue then the
U.I. board is not functioning properly
and needs to be replaced. (Contact
Electro Freeze Factory Tech Support)
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