Automatic Call Distribution-Pri; Table 5-1 Acd Features - NEC NEAX 2400 IPX Programming Manual

AUTOMATIC CALL DISTRIBUTION-PRI

A-88 AUTOMATIC CALL DISTRIBUTION-PRI
1. General Description
This feature allows Automatic Call Distribution (ACD) features to be activated for incoming calls from ISDN
trunks.
CODE NO.
A-31 Abandoned Call Search
A-34 Assistance-ACD Agent
A-35 Automatic Answer
A-37 Availability-ACD Position
A-80 Announcements
B-21 Break Mode
C-35 Call Distribution to Agents
C-67 Call Transfer to Split Queue
C-68 Call Waiting Indication-LCD Display/CW Lamp
C-70 Calling Party Identification
C-108 Call Control Vector
C-127 Call Forwarding-Split
E-6 Emergency/Recorder
F-10 Function Groups (Splits)
F-25 Flexible ID Codes
H-20 Holidays Scheduling
L-19 Logon/Logoff
M-28 Monitoring-ACD Supervisor
M-29 Multiple Customer Groups (ACD Groups)
M-79 Multiple Supervisor Groups (Splits)
N-12 Night Service-ACD
N-14 Non-ACD Call
CHAPTER 5
Page 32
Revision 1.0

Table 5-1 ACD Features

FEATURE NAME
NDA-24305
AVAILABILITY
×
×
×
×
×
Not Applicable
×
×
×
×
Not Applicable
×
×
Not Applicable
Not Applicable
Not Applicable
Not Applicable
×
Not Applicable
Not Applicable
×
Not Applicable