Appendix; Ethercat Al Status Codes; Firmware Compatibility - Passive Terminals; Support And Service - Beckhoff EL9 Series Documentation

Appendix

7 Appendix
7.1

EtherCAT AL Status Codes

For detailed information please refer to the EtherCAT system description.
7.2

Firmware compatibility - passive terminals

The passive terminals [} 83] ELxxxx terminal series have no firmware to update.
7.3

Support and Service

Beckhoff and their partners around the world offer comprehensive support and service, making available fast
and competent assistance with all questions related to Beckhoff products and system solutions.
Beckhoff's branch offices and representatives
Please contact your Beckhoff branch office or representative for local support and service on Beckhoff
products!
The addresses of Beckhoff's branch offices and representatives round the world can be found on her internet
pages:
http://www.beckhoff.com
You will also find further documentation for Beckhoff components there.
Beckhoff Headquarters
Beckhoff Automation GmbH & Co. KG
Huelshorstweg 20
33415 Verl
Germany
Phone:
Fax:
e-mail:
Beckhoff Support
Support offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:
• support
• design, programming and commissioning of complex automation systems
• and extensive training program for Beckhoff system components
Hotline:
Fax:
e-mail:
Beckhoff Service
The Beckhoff Service Center supports you in all matters of after-sales service:
• on-site service
90
+49(0)5246/963-0
+49(0)5246/963-198
info@beckhoff.com
+49(0)5246/963-157
+49(0)5246/963-9157
support@beckhoff.com
Version: 3.9 EL9xxx