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8.4.3. Feature Requests
Our customer is our most valuable resource to improve our DXM. If you have suggestions for improvements to the DXM or configuration tools,
please contact Banner Engineering Corp.
8.4.4. Potential DXM Issues
Potential issues with the DXM are collected from Banner's support engineers to provide solutions. Users can get help from the website docu-
mentation or by calling Banner Engineering for support help. Solutions are as simple as configuration adjustments, work-around configuration
solutions, or potential new firmware updates.
8.4.5. DXM Security
The DXM was designed to collect local wireless sensor data, local sensor data, provide simple control, and send the data to the cloud.
The DXM does not run a Linux or Windows based operating system but an embedded real-time operating system (RTOS) environment. As a
proprietary operating system, the security aspects are easier to manage and minimize.
Security updates are released through the Banner Engineering Corp website (www.bannerengineering.com) and New Product Release
Announcements (NPRA).
8.5. Contact Us
Banner Engineering Corp. headquarters is located at:
9714 Tenth Avenue North
Minneapolis, MN 55441, USA
Phone: + 1 888 373 6767
For worldwide locations and local representatives, visit www.bannerengineering.com.
8.6. Warnings
DO NOT USE THIS DEVICE FOR PERSONNEL PROTECTION
Using this device for personnel protection could result in serious injury or death.
•
This device does not include the self-checking redundant circuitry necessary to allow its use in personnel
safety applications. A device failure or malfunction can cause either an energized (on) or de-energized (off)
output condition.
: Please download the complete DXMR110-8K IO-Link Master technical documentation, available in multiple languages, from
IMPORTANT
www.bannerengineering.com for details on the proper use, applications, Warnings, and installation instructions of this device.
: Por favor descargue desde www.bannerengineering.com toda la documentación técnica de los DXMR110-8K IO-Link Master,
IMPORTANT
disponibles en múltiples idiomas, para detalles del uso adecuado, aplicaciones, advertencias, y las instrucciones de instalación de estos dispos-
itivos.
: Veuillez télécharger la documentation technique complète des DXMR110-8K IO-Link Master sur notre site www.bannerengi-
IMPORTANT
neering.com pour les détails sur leur utilisation correcte, les applications, les notes de sécurité et les instructions de montage.
Install and properly ground a qualified surge suppressor when installing a remote antenna system. Remote antenna configurations
installed without surge suppressors invalidate the manufacturer's warranty. Keep the ground wire as short as possible and make all ground
connections to a single-point ground system to ensure no ground loops are created. No surge suppressor can absorb all lightning strikes; do not
touch the Sure Cross® device or any equipment connected to the Sure Cross device during a thunderstorm.
Exporting Sure Cross® Radios. It is our intent to fully comply with all national and regional regulations regarding radio frequency emissions.
Customers who want to re-export this product to a country other than that to which it was sold must ensure the device is approved in
the destination country. The Sure Cross wireless products were certified for use in these countries using the antenna that ships with the
product. When using other antennas, verify you are not exceeding the transmit power levels allowed by local governing agencies. This device
has been designed to operate with the antennas listed on Banner Engineering's website and having a maximum gain of 9 dBm. Antennas not
included in this list or having a gain greater than 9 dBm are strictly prohibited for use with this device. The required antenna impedance is 50
ohms. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen such that the equivalent isotrop-
ically radiated power (EIRP) is not more than that permitted for successful communication. Consult with Banner Engineering Corp. if the desti-
nation country is not on this list.
!
WARNING
© Banner Engineering Corp. www.bannerengineering.com
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AINTENANCE
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