Ultratec CapTel 2400i User Manual page 23

Step 9: Choosing your Captioning Preference
Your CapTel phone lets you select which captioning method to use, either
fully-automated Auto Captions or enhanced Assisted Captions.
Captioning Preference
Your CapTel phone now o ers "Auto Captions" which provides
computer-gernerated captions without the assistance of an
operator. Auto Captioned calls are completely private and there
is less wait time for captions to begin. You can switch to
Assisted Captions at any time during your call.
Continue with Auto Captions?
Learn about your captioning options at www.captel.com/captions-mode
With Auto-Captions: Calls are entirely computer-generated.
• No operator on the call.
• Calls start almost immediately, no need to wait for an operator.
• Captions appear in real-time with no delays.
With Assisted Captions: An operator facilitates captioning, making
corrections and providing call details.
• Operator makes corrections if needed.
• Captions include call details, such as background sounds,
whether the speaker has (F) or (M) voice, music on hold, and the
"beep" when you leave a voicemail message.
• If the line connection is poor or if there is static on the line,
switching to Assisted Captions may improve accuracy.
Touch YES to use Auto Captions, or touch NO to use Assisted Captions.
Calls will start in whichever method you select. However, during a call, you
can easily switch captioning methods—from Auto Captions to Assisted
Captions—by following the onscreen instructions.
911 Calls are given priority and will be processed using Assisted Captions
once an operator is available. CapTel may adjust the captioning method of
any call under certain circumstances, to provide the best possible captioning
experience.
Customer Service: 888-269-7477
Yes No
Auto Captions Assisted Captions
G E T T I N G S TA R T E D
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