Ultratec captel 2400i Setup Manual
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Ultratec captel 2400i Setup Manual

With bluetooth connectivity & speakerphone
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S E T U P G U I D E
CapTel
2400i
®
With Bluetooth
Connectivity
®
& Speakerphone
305-021051 10/22

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Summary of Contents for Ultratec captel 2400i

  • Page 1 S E T U P G U I D E CapTel 2400i ® With Bluetooth Connectivity ® & Speakerphone 305-021051 10/22...
  • Page 2 Important Note As you set up your new CapTel phone, be sure to follow the directions on the display screen for registering your phone. Per Federal Communications Commission (FCC) regulations, the Captions feature cannot be activated until your phone is registered. This requirement is part of the FCC’s effort to ensure the captioning service is used as intended by people who truly need the service.
  • Page 3 About Your New CapTel 2400i Your new CapTel 2400i is like any other telephone in many ways: it connects to a telephone line, you talk and listen to your callers, and you place/answer calls the same way you use any other telephone.
  • Page 4 The following information may help CapTel Customer Service troubleshoot your problem. If possible, please have this information handy when you call for help: My Telephone Number My CapTel 2400i Electronic Serial Number (ESN) (located underneath your CapTel phone) My Internet Service Provider My Telephone Service Provider If using WiFi: Name of your WiFi Network WiFi Password (also sometimes called “Pass Phrase”...

  • Page 5: Table Of Contents

    ...........16 Choosing Your Captioning Preference..........22 Connecting a Bluetooth® Headset/Neckloop .......23 What is in the Box? Your CapTel 2400i includes the following parts: • CapTel 2400i Phone • Ethernet Cable – to connect to • Telephone Cord Internet service (not necessary for WiFi installations) •...

  • Page 6: Overview Of Captel 2400I

    Overview of CapTel 2400i Phone Please see the descriptions that correspond with the matching numbers to help explain what each feature is. Touch Screen Display Shows captions, Caller ID, Answering Machine messages, Contacts, and more. To select an item, touch it on the display.
  • Page 7 Volume Button Lets you adjust the volume to a comfortable level, up to a 40dB gain from min/max. To increase the volume, press on the VOL button. – Press on the VOL button to decrease the volume. The indicator – lights next to the volume bar show the volume setting.
  • Page 8 Power Jack Plug the AC power adapter here. Use only the AC power adapter that came with your CapTel 2400i phone. Any other adapter may damage the phone. Kickstand Pull out and position the kickstand to find the most convenient angle for reading the CapTel display screen.

  • Page 9: Setting Up Your Captel 2400I

    Setting up Your CapTel 2400i Requirements 1. High-speed Internet access. Your CapTel phone can connect to your Internet service either with an Ethernet cable or through a wireless (WiFi) network. Depending on your Internet setup, a router may also be required to allow you to connect more than one device to your Internet service.

  • Page 10: Step 2: Plug In The Power Adapter

    Ethernet Power power adapter may LNK/ACT damage your phone. Power Back of CapTel 2400i Outlet After a moment, the Initial Setup screen will appear. Follow the instructions on the display screen. (next). To choose an option, touch the icon on the screen and then touch...

  • Page 11: Step 4: Telephone Line

    Telephone Line Power Cord Ethernet Power Telephone LNK/ACT Telephone Back of CapTel 2400i Power Wall Outlet Outlet Telephone service can be analog, VOIP, fiber optic, digital cable phone service, or analog with DSL filter. CapTel does not work with digital PBX office phone systems unless an analog port is available.

  • Page 12: Step 5: Network Connection

    Step 5: Network Connection Initial Setup setup network language plug in ethernet cable or press button below for wi telephone line Use WiFi Network network connection time and date software terms and conditions For Wired Connections: 1. Plug the Ethernet cable that came with your phone into the jack on the back of the CapTel phone labeled “Ethernet”.
  • Page 13 All outlets located together (Wired Setup) Example 1: All of the connection outlets (telephone, Internet, and power) are available in the same room that you are planning to use the CapTel 2400i. Ethernet Cable Telephone Line Power Cord Ethernet Power...
  • Page 14 For Wireless (WiFi) Connections: If you have a wireless (WiFi) network in your home or office, your CapTel phone can connect to the Internet using the WiFi network. You do not need to plug in an Ethernet cable. To set up your CapTel for WiFi use, you will need to know the name of your wireless network as well as any passwords that are needed to access the network.
  • Page 15 Joined Available Networks Signal Saved Security Chan 2WIRE269 My Home Network WPA-2 SSID for Network 3 Charlie’s Home Network Corner Cafe Network Connect Enter Manually View Saved Refresh Network Settings Back 3. Touch the name of the network that you want to use. (Connect).

  • Page 16: Step 6: Time And Date

    When you are done, review your password carefully. If it does not exactly match the password for your network, CapTel will not be able to connect. Use the key to correct any errors. (save). When you are satisfied the password is correct, touch save Step 6: Time and Date (next)

  • Page 17: Step 7: Software

    Step 7: Software Your new phone checks to make sure that you have the most current software available. If needed, CapTel will automatically download the most recent software version. Please be patient, the download may take a few moments. Watch the progress on the CapTel display screen to know the status. Initial Setup updating software language...

  • Page 18: Registration Terms And Conditions

    Registration Terms and Conditions The very first time you set up CapTel, you may be asked to review and accept the Registration Terms and Conditions on the CapTel display screen. The Terms and Conditions are set by the Federal Communications Commission (FCC) which oversees the funding for IP-based Captioned Telephone service.
  • Page 19 3. Use the onscreen keyboard to enter your first name. Use (shift) to enter capital letters. 4. Touch the field for last name, then enter your last name using the onscreen keyboard. 5. Continue until all fields are entered. 6. When you are finished, review the display to make sure you have everything entered correctly.
  • Page 20 The display asks you to confirm your registration contact information. Registration Terms & Conditions This CapTel phone is registered to: Matt Smith 123 Main Janesville, WI 53546 (608) 555-4321 Is this correct? 9. Check that the name and address listed on the display is correct. (Yes) on the display.
  • Page 21 The FCC wants to verify that anyone who uses the free Captioning Service really has hearing loss. It is the FCC’s way of protecting the service from misuse by people who do not need captions. Registration Terms and Conditions Under penalty of perjury I agree that: I have a hearing loss that necessitates use of captioned telephone service.
  • Page 22 CapTel users do not have to pay for the cost of using the captioning service, it is provided at no cost to people with hearing loss through a fund monitored by the FCC. The FCC wants to make sure that CapTel users understand that –...
  • Page 23 Congratulations! Your phone is registered and the Captions feature is enabled. Registration Successful Your phone is now registered. Thanks for choosing CapTel. Continue If you answered NO to any of the Registration Terms and Conditions, the Captions feature will not be activated on your phone. You will still be able to make and receive calls, but the calls will not be captioned.

  • Page 24: Choosing Your Captioning Preference

    Choosing Your Captioning Preference Your CapTel phone lets you select which captioning method to use, either fully-automated Auto Captions or enhanced Assisted Captions. Captioning Preference Your CapTel phone now o ers “Auto Captions” which provides computer-gernerated captions without the assistance of an operator.

  • Page 25: Connecting A Bluetooth® Headset/Neckloop

    Connecting a Bluetooth® Headset/Neckloop If you have a Bluetooth headset, neckloop, or other assistive device (each sold separately), you can connect it to your CapTel phone for convenient hands-free calling. Status Paired Devices Bluetooth Device #1 for Hearing Aid Bluetooth Acme Headset Model 205 Hatis Wireless Neckloop touch o to disable...
  • Page 26 6. Touch (Scan). Scan Your CapTel phone will scan for any available Bluetooth devices within range. A list of available Bluetooth devices will appear in the Status screen on the CapTel display. If you do not see the name of your device listed, make sure that your Bluetooth device is turned on and set to “pairing”...
  • Page 27 Ultratec and CapTel are registered trademarks of Ultratec, Inc. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Ultratec is under license. Other trademarks and trade names are those of their respective owners.
  • Page 28 This Setup Guide This guide provides directions for quickly setting up your new CapTel 2400i captioned telephone to be ready to make and answer calls. For complete instructions about using your new phone, please see the CapTel 2400i User Guide. Getting Help If you have any questions as you use your new CapTel phone, we’re here to help.

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