Table of Contents
Related Manuals for Ultratec CapTel
Summary of Contents for Ultratec CapTel
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Page 1: User Guide
2-Line CapTel ™ User Guide This information is provided as a supplement for CapTel users who wish to use 2-line capabilities. For more complete information about using your CapTel, please refer to the CapTel user manual. 310-012703... - Page 2 (888) 269-7477 (Voice/ CapTel ) (800) 482-2424 (TTY) (608) 238-3008 (Fax) CapTel@CapTelMail.com (Email) www.captionedtelephone.com First edition July 2005 First Printing © 2005 Ultratec, Inc. is a registered trademark of Ultratec, Inc. CapTel is a trademark and service mark of Ultratec, Inc.
- Page 3 • Benefit from the call-waiting feature without interrupting captions. NOTE: Using CapTel in 2-line mode is optional, and requires a second analog telephone line. This CapTel phone also operates normally with just one telephone line, as described in the user manual. When...
- Page 4 (such as Caller-ID, long distance, or call-waiting). Charges may apply. NOTE: Digital telephone lines are not compatible with the CapTel phone and may damage the telephone. If you are installing the CapTel in an office setting, check with the telephone system administrator to ensure an analog port is available.
- Page 5 ETTING Note: You must follow this procedure to turn on 2-line CapTel service. Simply plugging a second line into the CapTel phone will not activate 2-line capabilities. There are two steps to setting up your CapTel. First, set it up in standard mode.
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Page 6: Placing A Call With Captions
Mode?. Press the button next to ON to turn 2-line capabilities on. Press EXIT to leave the menu. Note: If 2Line Mode? does not appear in your CapTel menu, contact CapTel Customer Service. Attach the desktop/wall footplate, making sure the larger side is along the top edge of the CapTel. -
Page 7: Answering A Call With Captions
2. Pick up the handset to answer. If the Caption Feature is ON If the caption feature is ON, the CapTel will automatically connect the call to the Captioning Service using line 2. After an initial delay of at least 15 seconds, captions of everything the caller says will be displayed. -
Page 8: Turning Captions O N /Off During A Call
FLASH NOTE: If line 2 has a call-waiting option, you should enter a call-waiting block prefix in the CapTel menu. This will prevent an interruption of captions. You will still receive call-waiting on line 1, the line that carries your conversation. Please refer to the CapTel user manual for instructions on blocking call-waiting. - Page 9 9-1-1 W IALING With 2-line CapTel, calls to 9-1-1 are handled exactly the same as if you’d called from any other type of phone, plus you get captions of the call. Emergency services will be able to locate you and send help based on the location from which you place the call.
- Page 10 7-1-1 W IALING With 2-line CapTel, calls placed through a traditional relay service are handled the same way as if you’d called from any other type of phone, plus you get captions of everything the other party says. To call a TTY/VCO user through relay: Pick up the handset and dial 7-1-1.
- Page 11 Or, you may want to ask the caller to hold for a moment until the CA# appears, indicating a captionist is online. Be sure that the second CapTel line is not in use when you place or answer a call. If, for example, you share the second line with a fax machine or with other family members/coworkers, make sure that the line is free before using the CapTel.