Ultratec CapTel 2400i User Manual

Ultratec CapTel 2400i User Manual

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U S E R M A N UA L
CapTel
2400i
®
305-019352 1/14

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Summary of Contents for Ultratec CapTel 2400i

  • Page 1 U S E R M A N UA L CapTel 2400i ® 305-019352 1/14...
  • Page 2 CapTel Acceptable Use Policy The CapTel phone is intended for use by people with hearing loss. People who do not need captioning support should only use CapTel with the CAPTIONS feature turned off. CapTel 2400i Specifications Physical Dimensions Ringer Connections Size: 12.56"...
  • Page 3 Whatever works best for you. If you ever have any questions, please refer to this guide to learn: • How to start using your CapTel 2400i • How your CapTel 2400i works • How to get help when you have questions We want the CapTel phone to be enjoyable and convenient for you.
  • Page 4: Table Of Contents

    ...........4 Section 1: Getting Started ...........5 What is in the box ..................5 Overview of CapTel 2400i phone ............6 Using a headset or neckloop (optional) ..........11 Setting up your CapTel 2400i .............12 Getting help ....................22 Section 2: Making and Answering Calls .....
  • Page 5 Section 5: Answering Machine ........49 About the Answering Machine ............50 Turning Answering Machine on/off ..........50 Playing your Answering Machine messages .........51 Erasing Answering Machine messages ..........52 Deleting all messages ................53 Recording a personal greeting ............54 Captioning messages from an external answering machine ..56 Setting the ring count ................57 Playing incoming messages aloud/silent ........58 Section 6: Contacts...
  • Page 6: Overview - How Captel Works

    Captions are provided by a free Captioning Service that connects (over the Internet) to your telephone call. Your new CapTel 2400i works like any other phone – just pick up the handset and dial the person you want to call on the dialing keypad. Every time you make a call, the phone can also connect over the Internet to a free Captioning Service.
  • Page 7: Section 1: Getting Started

    Overview of CapTel 2400i Using a Headset or Neckloop (Optional) Setting up Your CapTel 2400i What is in the Box? Your CapTel 2400i includes the following parts: • CapTel 2400i Phone • Ethernet Cable – to connect to • Telephone Cord...
  • Page 8: Overview Of Captel 2400I Phone

    Overview of CapTel 2400i Phone Please see the descriptions that correspond with the matching numbers on the next few pages to help explain what each feature is. G E T T I N G S TA R T E D...
  • Page 9: Touch Screen Display

    Touch Screen Display Shows captions, Caller ID, Answering Machine messages, Contacts, and more. You can touch an item on the Display Screen to select it. Time & Date Monday Contacts Allows you to store and quickly dial people you call often. Saves up to 100 contacts.
  • Page 10: Volume Button

    Volume Button Lets you adjust the volume to a comfortable level, up to a 40dB gain from min/max. To increase the volume, press on the VOL button. Press on the VOL button to decrease the volume. The indicator lights next to the volume bar indicate the volume setting. The maximum volume setting on captioned calls is extremely loud.
  • Page 11: Mute Button

    Pressing the CUST SERV button will automatically dial the CapTel help line. Our helpful Customer Service team is happy to help you set up and use your CapTel 2400i phone – we’re only a button push away. Help is available 24 hours a day, 7 days a week (closed on major holidays).
  • Page 12 Power Jack Plug the AC power adapter here. Use only the AC power adapter that came with your CapTel 2400i phone. Any other adapter may damage the phone. G E T T I N G S TA R T E D...
  • Page 13: Using A Headset Or Neckloop (Optional)

    Audio Jacks (2.5 mm/3.5 mm) You can use earphones, a headset, neckloop, or other type of listening device with the CapTel 2400i to maximize the audio quality or to enjoy your new phone hands-free. Simply plug the headset/assistive device into the appropriate 2.5 mm or 3.5 mm audio jack located on the right side of...
  • Page 14: Setting Up Your Captel 2400I

    The outlets for power, the phone line, and the Ethernet connection should all be located nearby, as each cord needs to plug into your CapTel 2400i. If your Internet access is located in a different room than where you plan to use the CapTel 2400i, a WiFi setup is recommended.
  • Page 15 Ethernet Power power adapter may damage your phone. Power Back of CapTel 2400i Outlet After a moment, the Initial Setup screen will appear. Follow the instructions on the display screen. (next). To choose an option, touch the icon on the screen and touch...
  • Page 16 Power Cord LNK/ACT Ethernet Line 1 Power Telephone Back of CapTel 2400i Power Wall Outlet Outlet Telephone service can be analog, VOIP, FIOS, digital cable phone service, or analog with DSL filter. CapTel does not work with digital PBX office phone systems unless an analog port is available.
  • Page 17 Step 5: Network Connection Initial Setup setup network language plug in ethernet cable or press button below for wi telephone line Use WiFi Network network connection time and date software terms and conditions For Wired Connections: 1. Plug the Ethernet cable that came with your phone into the jack on the back labeled “Ethernet”.
  • Page 18 All outlets located together (Wired Setup) Example 1: All of the connection outlets (telephone, Internet, and power) are available in the same room that you are planning to use the CapTel 2400i. Ethernet Cable Telephone Line Power Cord LNK/ACT Line 1...
  • Page 19 For Wireless (WiFi) Connections: If you have a wireless (“WiFi”) network in your home or office, your CapTel phone can connect to the Internet using the WiFi network. You do not need to plug in an Ethernet cable. To set up your CapTel for WiFi use, you will need to know the name of your wireless network as well as any passwords that are needed to access the network.
  • Page 20: Available Networks

    Joined Available Networks Signal Saved Security Chan 2WIRE269 My Home Network WPA-2 SSID for Network 3 Charlie’s Home Network Corner Cafe Network Connect Enter Manually View Saved Refresh Network Settings Back 3. Touch the name of the network that you want to use. (Connect).
  • Page 21 When you are done, review your password carefully. If it does not exactly match the password for your network, CapTel will not be able to connect. Use the key to correct any errors. (save). When you are satisfied the password is correct, touch save Step 6: Time and Date (next)
  • Page 22 Step 7: Software Your new phone checks to make sure that you have the most current software available. If needed, CapTel will automatically download the most recent software version. Please be patient, the download may take a few moments. Watch the progress on the CapTel display screen to know the status.
  • Page 23 The very first time you set up CapTel, you may be asked to review the Registration Terms and Conditions on the CapTel display. Follow the directions on the screen. If your CapTel 2400i is already registered, your phone will not show the following registration screen. Welcome to CapTel Registration Per FCC requirements, the Captions feature on your CapTel phone cannot be activated until the phone is registered.
  • Page 24: Getting Help

    Getting Help If you have any questions as you use your new CapTel 2400i, we’re here to help. Use any of these ways to contact us: (CUST SERV button) to automatically Pick up the handset and press speed dial directly to our helpful Customer Service team. If you are in an office setting, you may need to dial a number such as “9”...
  • Page 25: Section 2: Making And Answering Calls

    SEC TION Making and Answering Calls This section explains how to place outgoing calls and how to answering incoming calls. TOPICS Dialing a Phone Number Directly Answering an Incoming Call Turning Captions On/Off during a Call Adjusting the Volume Adjusting the Tone Control Customizing the Tone Setting Knowing What Sounds are on the Line Customer Service: 888-269-7477...
  • Page 26: Dialing A Phone Number Directly

    Dialing a Phone Number Directly Dial Number Favorites Contacts Call History Like with any other phone, you can dial the phone number of the person you want to call. 1. Before you dial, press (CAPTIONS button) to turn captions on CAPTIONS (blue light around CAPTIONS button is on).
  • Page 27 555-8539 May 13 1:36 pm Call Time: 00:02:56 hello this is Tina's ower shop how may I help you? okay and where would you like them delivered? great you said you wanted roses any particular color? Pause Captions Font Size 5.
  • Page 28: Answering An Incoming Call

    Answering an Incoming Call Incoming Call 13335552652 Corner Pharmacy Captions are o To get captions press the captions button ignore send to ans machine 1. When the phone rings, the display lights up to let you know there is an incoming call.
  • Page 29: Turning Captions On/Off During A Call

    Turning Captions On/Off During a Call You can turn captions on/off at any time during your call by pressing CAPTIONS (CAPTIONS button). When the blue light around the CAPTIONS button is lit, you will see captions of everything the other party says. (CAPTIONS button) again.
  • Page 30: Adjusting The Tone Control

    Adjusting the Tone Control Tone Control This tone setting will help you hear medium-pitched voices medium high Touch low, med, or high to select desired tone custom lift the handset and press play button to test the tone setting cancel accept Back You can adjust the Tone of the handset sound to a frequency range that is...
  • Page 31: Customizing The Tone Setting

    Back CapTel 2400i lets you personalize the Tone setting to enhance the frequency ranges that you hear best. For example, you can adjust the tone settings to match your own personal audiogram. CapTel lets you listen to test each setting as you make changes, to find the optimal customized hearing level.
  • Page 32: Knowing What Sounds Are On The Line

    Knowing What Sounds are on the Line Unavailable June 22 10:49 am Call Time: 00:00:16 (CapTel CA# C6430) (F) Hello this is corner pharmacy calling your prescription is ready to be picked up Pause Captions Font Size The handset graphic on the display screen tells you what incoming and outgoing sounds are occurring during your call with two visual indicators: the Signal meter (yellow waves) and the Outgoing Volume meter (green waves).
  • Page 33: Section 3: Viewing Captions

    SEC TION Viewing Captions This section explains how to adjust and review conversation captions. TOPICS Turning Captions On/Off During a Call Viewing Corrections Reviewing Captions During a Call Reviewing Captions After Hanging Up Saving Conversation Captions Erasing Captions Changing the Captions Font Size Changing the Color of the Captions Setting how Captions Scroll Across the Display Screen...
  • Page 34: Turning Captions On/Off During A Call

    Turning Captions On/Off During a Call Unavailable June 22 10:49 am Call Time: 00:00:16 (CapTel CA# C6430) (F) Hello this is corner pharmacy calling your prescription is ready to be picked up Pause Captions Font Size You can turn captions on/off at any time during your call by pressing CAPTIONS (CAPTIONS button).
  • Page 35: Viewing Corrections

    Viewing Corrections 555-6295 May 11 12:42 pm Call Time: 00:00:37 (CapTel CA# C7005) Ringing 1 (F) Hi Debra sure she is not at her desk Debra do you want her voicemail? sure colon while I transfer you Word Error Pause Captions Font Size 555-6295 May 11 12:42 pm...
  • Page 36: Reviewing Captions During A Call

    Reviewing Captions During a Call Unavailable June 22 10:49 am Call Time: 00:00:16 this is corner pharmacy calling your prescription is ready to be picked up yes please bring your insurance card with you as well Touch and slide up as a valid ID we are open until to move backwards...
  • Page 37: Reviewing Captions After Hanging Up

    Reviewing Captions After Hanging Up Call History Mary Cell today 1-321-555-9876 11:38 AM 1-321-555-6712 today 1-321-555-9876 11:32 AM 2/15/13 2/15/13 John S. 2:56 PM 4:23 PM 0:01:14 2/15/13 Mary Cell 2:56 PM 2/14/13 555-2369 review 6:42 PM call captions next previous delete Back...
  • Page 38: Saving Conversation Captions

    Saving Conversation Captions Save Captions On Line by Line Scrolling Flasher Settings English Keypad Lights On Save Volume On General Settings Back You can set your CapTel phone to save captions after the call is ended. This allows you to go back and review what was said after you’ve hung up. You can review captions from up to 100 different conversations in memory.
  • Page 39: Erasing Captions

    Erasing Captions delete call history entry? (2/16/13 2:56 PM) 1-321-555-6712 touch yes to delete the captions and caller id information 2/15/13 2:56 PM 0:01:14 To erase captions of a single conversation after the call has ended: 1. On the display screen, touch (Call History).
  • Page 40: Changing The Captions Font Size

    Changing the font size only applies to conversation captions. The font size and style for your CapTel 2400i menu options always remains the same. To change the font size of the captions: 1. With the handset hung up, touch (Settings).
  • Page 41: Changing The Color Of The Captions

    Changing the font color applies only to conversation captions. The font size and style for your CapTel 2400i menu options always remains the same. To change the font and background colors: 1. On the display screen, touch (Settings).
  • Page 42 4. The display screen shows you an example of how the colors are currently set. To change the Captions color: 1. Make sure Captions (Captions) is highlighted (blue). 2. In the Color Options table, touch the color you that you would like the captions to appear.
  • Page 43: Setting How Captions Scroll Across The Display Screen

    Setting how Captions Scroll Across the Display Screen select scrolling style Save Captions On Line by Line Scrolling Flasher Settings line by line smooth scrolling English Keypad Lights On Save Volume On General Settings Back You can control how the captions appear on the display screen: either appearing word-by-word across the screen as each word is captioned or by smooth scrolling one line at a time in a continuous movement.
  • Page 44: Adjusting The Brightness Of The Display Screen

    Display Settings Back You can adjust the brightness of your CapTel 2400i display screen to make it easier to read in well-lit or dimly-lit environments. You need to adjust the brightness of the Display Screen before or after a call.
  • Page 45 Getting Help If you have any questions as you use your new CapTel 2400i, we’re here to help. Use any of these ways to contact us: (CUST SERV button) to automatically Pick up the handset and press speed dial directly to our helpful Customer Service team. If you are in an office setting, you may need to dial a number such as “9”...
  • Page 46: Section 4: Call History

    SEC TION Call History This section explains how to use Call History to see who has called you, to review captions of past conversations, and to see information about any incoming calls you may have missed. TOPICS Reviewing Previous Calls Reviewing Captions from a Previous Call Dialing from Call History Erasing Previous Calls...
  • Page 47: Reviewing Previous Calls

    Reviewing Previous Calls Your CapTel 2400i keeps a list of information about recent calls, including calls that you may have missed. You can review captions from the call, the date and time of the call, and any Caller ID information if available. CapTel can even show you a picture of the caller if it is someone in your Contact list.
  • Page 48: Reviewing Captions From A Previous Call

    Reviewing Captions from a Previous Call Joe Smith 2:16 PM 5/28/13 (CapTel CA# C6562) Ringing 1 2 (M) Hello Hello ~ OK well I was wondering if you are coming to Jimmys game oh great it’s at Font Size call delete Back prev...
  • Page 49: Dialing From Call History

    Dialing from Call History Call History Mary Cell today 1-321-555-9876 11:38 AM 1-321-555-6712 today 1-321-555-9876 11:32 AM 2/15/13 2/15/13 John S. 2:56 PM 4:23 PM 0:01:14 2/15/13 Mary Cell 2:56 PM 2/14/13 555-2369 review 6:42 PM call captions next previous delete Back You can use Call History to quickly re-dial someone that has called you...
  • Page 50: Erasing Previous Calls

    Erasing Previous Calls delete call history entry? (2/16/13 2:56 PM) 1-321-555-6712 touch yes to delete the captions and caller id information 2/15/13 2:56 PM 0:01:14 To erase a single call from Call History: 1. From the display screen, touch (Call History). 2.
  • Page 51: Section 5: Answering Machine

    SEC TION Answering Machine This section explains how to use the built-in Answering Machine and see captions of messages that people leave for you. You can hear the voice recording and read captions of the message. CapTel can also show you captions of messages that are left on an external answering machine.
  • Page 52: About The Answering Machine

    About the Answering Machine Your CapTel 2400i can take messages for you when you are unavailable, for you to play back later. When checking your messages, you can listen to the messages as well as see captions. The CapTel Answering Machine saves up to 100 messages.
  • Page 53: Playing Your Answering Machine Messages

    Playing Your Answering Machine Messages Unavailable 2:42 PM 5/27/13 Msg: 3 of 3 (Recording) Hi dad sorry I missed you please give me a call back when you get home talk to you soon Font call delete 0:20 0:27 Back play re-caption 1.
  • Page 54: Erasing Answering Machine Messages

    Erasing Answering Machine Messages Mary Cell Answering Machine today 555-4681 11:38 AM 1-321-555-6712 today 1-321-555-9876 11:32 AM 2/15/13 2/15/13 John S. 2:56 PM 4:23 PM 0:01:14 2/15/13 Mary Cell 2:56 PM 2/14/13 555-2369 delete 6:42 PM play call next previous To erase an individual Answering Machine message: 1.
  • Page 55: Deleting All Messages

    Deleting All Messages Answering Machine on Greeting Message External Speaker o Set Ring Count Delete All Messages Ext Ans Machine Answering Machine Back In addition to erasing Answering Machine messages one at a time as you play them, you can also erase all your saved Answering Machine messages at one time.
  • Page 56: Recording A Personal Greeting

    Back Answering Machine Back You can record a personal greeting for the CapTel 2400i to use whenever the answering machine takes messages. If you do not want to record a personal greeting, the Answering Machine will use a pre-recorded greeting that says: “Hello.
  • Page 57 record new greeting message press to stop recording answering machine on Greeting Message external speaker o recording your greeting message Back set ring count no saved messages Answering Machine Back 5. Lift the CapTel handset and touch (start recording). 6. Speaking into the CapTel handset, record the personal greeting you would like the Answering Machine to use.
  • Page 58: Captioning Messages From An External Answering Machine

    Captioning Messages from an External Answering Machine caption external ans machine ** lift handset to start ** place handset microphone next to your answering machine speaker Back In addition to the built-in answering machine that comes with your CapTel phone, you can also see captions of voice messages that are left on an external answering machine (a separate answering machine you may own, not the one built into the CapTel phone).
  • Page 59: Setting The Ring Count

    Setting the Ring Count select answering machine rings Answering Machine on Greeting Message External Speaker o accept cancel Set Ring Count No Saved Messages Answering Machine Back You can set the approximate number of times the CapTel will ring before the Answering Machine answers the call.
  • Page 60: Playing Incoming Messages Aloud/Silent

    Playing Incoming Messages Aloud/Silent Unavailable 3:23 PM 5/21/13 Msg: 1 of 1 (CapTel CA# C6070) (F) Hi Oh sorry I missed you I was hoping to catch you before you left I wanted to check and see if you’re going to the game tonight please give me a call back when you get this message Font...
  • Page 61: Section 6: Contacts

    SEC TION Contacts This section explains how to save frequently called numbers in your contact list for easy and quick dialing. TOPICS Adding a New Contact Dialing a Phone Number in Your Contact List Editing an Existing Contact Removing a Contact Adding a Photo to a Contact Adding a Contact to Speed Dial Customer Service: 888-269-7477...
  • Page 62: Adding A New Contact

    Adding a New Contact Contacts William Best Buy Home 1-321-555-5896 Corner Pharmacy Work John S. 1-321-555-4212 William Movie Line edit next previous sync delete Back You can save up to 100 names in your contact list for quick and easy dialing. To add a new contact: 1.
  • Page 63: Dialing A Phone Number In Your Contact List

    Dialing a Phone Number in Your Contact List Contacts John S. Best Buy Mobile 1-321-555-8967 Corner Pharmacy Home 1-321-555-8967 John S. Work William 1-321-555-4324 Movie Line edit next previous sync delete Back To easily dial someone in your contact list: 1.
  • Page 64: Editing An Existing Contact

    Editing an Existing Contact First: Mary Add / Edit Contact Last: Johnson 1-608-238-5400 Mobile: favorite Home: <touch to enter home number> Work: <touch to enter work number> speed dial cancel save Space Numbers To make changes to a contact in your list: 1.
  • Page 65: Removing A Contact

    Removing a Contact Contacts Mary Cell delete contact? Best Buy Work Mary Cell 1-321-555-6712 Corner Pharmacy John S. press accept to delete this contact Mary Cell Movie Line remove add to favorite speed dial edit delete next previous sync contacts add new To remove a single contact from your list: 1.
  • Page 66: Adding A Photo To A Contact

    Using your computer, you can add photos to your Contact List to make it easy to dial by picture on your CapTel 2400i. You can also add, change, or delete Contacts on your computer, then download the changes directly your CapTel 2400i phone.
  • Page 67 The MyContacts website helps manage the Contacts List on your CapTel phone. You can add new contacts, phone numbers, and even photos, then “sync” them with your CapTel 2400i. Because both the CapTel phone and the MyContacts website need to be set in sync mode, the sync process is easiest when the computer you are using and the CapTel phone are located close together.
  • Page 68 3. Enter the name you would like to use for your new Contact List, then (Create). click on 4. Click on (Add Contact). CO N TA C T S Customer Service: 888-269-7477...
  • Page 69 5. Enter the first and last name of your contact, then click on (Save). 6. Add the phone number information for your contact. Use the tab key to (Save Contact) when move between fields. Click on information is entered. (Add Photo). To add a photo to this contact: click on Customer Service: 888-269-7477 CO N TA C T S...
  • Page 70 The website lets you browse your computer to select and save an existing photo. The photo files can be in jpg, png, or gif format. (Select Photo), find and select the photo that you Click on want to add. Once your photo is selected, you may re-size or crop the image to fit nicely in the CapTel display window.
  • Page 71 When you are finished entering information for this contact, click on (Save Contact). The new entry appears in your Contact List on the left side of the MyContacts website (in alphabetical order by first name). Making your contact a Speed Dial number lets you quickly dial-by-picture (speed dial) to add this contact to your on your CapTel phone.
  • Page 72 8. When you are satisfied with your Contact List, you must Sync Contacts in order to save the list to your CapTel phone. Click on (Sync Contacts), then select (Save Contacts to Phone). 9. The website asks you to select the Electronic Serial Number (ESN) for your CapTel phone.
  • Page 73 At the MyContacts website: (Add new ESN), then enter the ESN from the CapTel Click on display screen into the field labeled “ESN”. Enter a name for the ESN in the (Add). field labeled “ESN Name”. Click on On your CapTel display screen: Contacts Mary Cell sync your contacts?
  • Page 74 At the MyContacts website: Entries from your online Contact List are added to any contacts you may already have saved on your phone. If you would like to erase the existing contacts on your phone and replace them with the new Contact List from your computer, click on “Erase contacts on CapTel phone before saving?”...
  • Page 75 Your Contact List is saved from the computer onto your CapTel phone. Watch on your CapTel phone display as the sync completes. sync is complete sync summary added deleted changed contacts photos favorites – speed dials – Back Customer Service: 888-269-7477 CO N TA C T S...
  • Page 76 11. Once your Contact List is synced with your CapTel phone, you have the option to save your Contacts on your computer. Saving a Contact List to your computer allows you to keep a back up and edit your list at a later time. You do not have to save your list on your computer –...
  • Page 77 Contact List to your computer. If you do not save, all information will be lost for security purposes. If the Contact List was already synced to your CapTel 2400i, however, the information will already be saved on your phone. Under “File”...
  • Page 78: Adding A Contact To Speed Dial

    Adding a Contact to Speed Dial Dial Number Speed Dials Mary Johnson Joe Smith Favorites Contacts Call History Veronica Corner Pharmacy You can set up to four (4) Contacts to be added to Speed Dial. Speed Dial entries appear every time you lift the CapTel handset, for quick one-touch dialing. You can even add photos to your Speed Dial entries for easy dialing by picture.
  • Page 79: Section 7: Favorites

    SEC TION Favorites This section tells you how to set your most frequently called Contacts as “favorites”, for quick dialing and dialing by photo. TOPICS About Favorites Adding a Contact to Favorites Dialing Favorites Removing a Contact from Favorites Customer Service: 888-269-7477 FAV O R I T E S...
  • Page 80: About Favorites

    About Favorites Favorites Mary Cell Sally Morgan Mobile 1-321-555-6712 Fred Taylor Movie Line Mary Cell Church call next prev delete Back Favorites let you dial select numbers quickly and easily from the display screen. You can select any entries in your contact list to be included in your favorites list.
  • Page 81: Adding A Contact To Favorites

    Adding a Contact to Favorites Favorites Mary Cell Sally Morgan Mobile 1-321-555-6712 Fred Taylor Movie Line Mary Cell Church call prev delete next Back To add a person from your Contact list to Favorites: 1. From the display screen, touch (Contacts).
  • Page 82: Dialing Favorites

    Dialing Favorites To dial a person in your Favorites list: 1. From the display screen, touch (Favorites). 2. Under the Favorites list on the left of display, find and touch the name of the person you wish to call. 3. On the right side of the display, touch (Call).
  • Page 83: Section 8: Settings

    SEC TION Settings This section explains how to adjust settings on your CapTel 2400i to fit your preferences. TOPICS Setting the Display Brightness Screen Timeout Night Mode Network Settings Saving Captions After Hang up Ring Flasher Saving Conversation Volume Keypad Lights...
  • Page 84: Setting The Display Brightness

    Setting the Display Brightness You can adjust the brightness of the display screen for easy reading in well-lit or dimly-lit areas. The display screen brightness changes as you move the setting so you can see what it will look like. Settings →...
  • Page 85: Saving Captions After Hanging Up

    Saving Captions After Hang up You can set CapTel to save conversation captions after the call is over for later review, or to erase all captions each time the telephone is hung up. The default setting is Save Captions On. Settings →...
  • Page 86: Keypad Lights

    Keypad Lights The CapTel keypad lights up for easy dialing in dark environments. You can set the keypad lights to go off when your CapTel is not in use. When set to “off” the keypad lights will go off after approximately 30 seconds of non-use. The default setting is Keypad Lights On.
  • Page 87: Tone Control

    Tone Control You can adjust the frequency of the sound coming through the CapTel handset to a frequency range that you hear best. Select from Low, Medium, High, or Customizable Frequency Ranges. To customize the frequency range, see page 29 for instructions. Settings →...
  • Page 88: Index

    C A P T E L 2 4 0 0 i I N D E X Answering a call ..........26 Captions ......4, 27, 31-41, 46, 83 with captions ...........26 button ............6, 9 on an extension phone ......26 change font size ........38 change font color ........39 Answering Machine ........49 erase ............37...
  • Page 89 Flash button ........... 8 Redial button ..........6, 8 Flasher ............83 Ringer .............84 set the ring flasher .........83 ring flasher ..........83 adjust volume ..........84 Headset ............11 turn ringer off ..........84 use with CapTel ........11, 28 adjust pitch ..........84 Indicator Lights ........8, 9, 27 Ring flasher ...........83 on keypad ..........72 mute ............
  • Page 90: Fcc Information

    Modification or changes to the line. Excessive RENs on the line may result in the CapTel not expressly approved by Ultratec, Inc. devices not ringing in response to an incoming can void your authority to operate the call.
  • Page 91 Compliance Statement (Part 15.19) RF Exposure (OET Bulletin 65) This device complies with Part 15 of the FCC Rules. To comply with FCC/IC exposure requirements for mobile transmitting devices, this transmitter Operation is subject to the following two should only be used or installed at location conditions: where there is at least 20 cm separation distance 1.
  • Page 92 Getting Help If you have any questions as you use your new CapTel 2400i, we’re here to help. Use any of these ways to contact us: (CUST SERV button) to automatically Pick up the handset and press speed dial directly to our helpful Customer Service team. If you are in an office setting, you may need to dial a number such as “9”...

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