Ultratec CapTel 2400iBT Setup Manual

Ultratec CapTel 2400iBT Setup Manual

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S E T U P G U I D E
CapTel
2400iBT
®
305-020651 8/16

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Summary of Contents for Ultratec CapTel 2400iBT

  • Page 1 S E T U P G U I D E CapTel 2400iBT ® 305-020651 8/16...
  • Page 2 Ultratec and CapTel are registered trademarks of Ultratec, Inc. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Ultratec is under license. Other trademarks and trade names are those of their respective owners.
  • Page 3 About Your New CapTel 2400iBT Your new CapTel 2400iBT is like any other telephone in many ways: it connects to a telephone line, you talk and listen to your callers, and you place/answer calls the same way you use any other telephone.
  • Page 4 Online Help: www.captel.com/customer-service.php If someone else installed your home computer or your Internet connection, you may want to consult with that person as you set up the CapTel 2400iBT. Important Information when Calling for Help The following information may help CapTel Customer Service troubleshoot your problem.
  • Page 5: Table Of Contents

    Using a Headset/Neckloop (Optional) ..........23 Connecting a Headset/Neckloop with Audio Jack .......23 Connecting a Bluetooth® Headset/Neckloop .........24 What is in the Box? Your CapTel 2400iBT includes the following parts: • CapTel 2400iBT Phone • Ethernet Cable – to connect to • Telephone Cord...
  • Page 6: Overview Of Captel 2400Ibt

    Overview of CapTel 2400iBT Phone Please see the descriptions that correspond with the matching numbers to help explain what each feature is. Touch Screen Display Shows captions, Caller ID, Answering Machine messages, Shows captions, Caller ID, Answering Machine messages, Contacts, and more. To select an item, touch it on the display.
  • Page 7: Volume Button

    Press the CUSTOMER SERVICE button to automatically dial the CapTel help line. Our helpful Customer Service team is happy to help you set up and use your CapTel 2400iBT phone – we’re only a button push away. Help is available 24 hours a day, 7 days a week (closed on major holidays).
  • Page 8 WiFi. Power Jack Plug the AC power adapter here. Use only the AC power adapter that came with your CapTel 2400iBT phone. Any other adapter may damage the phone. O V E R V I E W Customer Service: 888-269-7477...
  • Page 9: Setting Up Your Captel 2400Ibt

    The outlets for power, the phone line, and the Ethernet connection should all be located nearby, as each cord needs to plug into your CapTel 2400iBT. If your Internet access is located in a di erent room than where you plan to use the CapTel 2400iBT, a WiFi setup is recommended.
  • Page 10: Step 2: Plug In The Power Adapter

    Ethernet Power power adapter may damage your phone. Power Back of CapTel 2400iBT Outlet After a moment, the Initial Setup screen will appear. Follow the instructions on the display screen. (next). To choose an option, touch the icon on the screen and then touch...
  • Page 11: Step 4: Telephone Line

    Power Cord LNK/ACT Ethernet Telephone Power Telephone Back of CapTel 2400iBT Power Wall Outlet Outlet Telephone service can be analog, VOIP, ber optic, digital cable phone service, or analog with DSL lter. CapTel does not work with digital PBX o ce phone systems unless an analog port is available.
  • Page 12 For example, you may need to dial a 9 or another number sequence to get an outside line. CapTel 2400iBT lets you add the dialing prefi x here, and will dial it for you automatically each time you place a call.
  • Page 13: Step 5: Network Connection

    Step 5: Network Connection Initial Setup setup network language language plug in ethernet cable or press button below for wi telephone line telephone line Use WiFi Network network connection time and date software terms and conditions For Wired Connections: 1. Plug the Ethernet cable that came with your phone into the jack on the back of the CapTel phone labeled “Ethernet”.
  • Page 14 All outlets located together (Wired Setup) Example 1: All of the connection outlets (telephone, Internet, and power) are available in the same room that you are planning to use the CapTel 2400iBT. Ethernet Cable Telephone Line Power Cord LNK/ACT Ethernet...
  • Page 15 For Wireless (WiFi) Connections: If you have a wireless (WiFi) network in your home or offi ce, your CapTel phone can connect to the Internet using the WiFi network. You do not need to plug in an Ethernet cable. To set up your CapTel for WiFi use, you will need to know the name of your wireless network as well as any passwords that are needed to access the network.
  • Page 16: Available Networks

    Joined Available Networks Signal Saved Security Chan 2WIRE269 My Home Network WPA-2 SSID for Network 3 Charlie’s Home Network Corner Cafe Network Connect Enter Manually View Saved Refresh Network Settings Back 3. Touch the name of the network that you want to use. (Connect).
  • Page 17: Step 6: Time And Date

    When you are done, review your password carefully. If it does not exactly match the password for your network, CapTel will not be able to connect. Use the key to correct any errors. (save). When you are satisfi ed the password is correct, touch save Step 6: Time and Date (next)
  • Page 18: Step 7: Software

    Step 7: Software Your new phone checks to make sure that you have the most current software available. If needed, CapTel will automatically download the most recent software version. Please be patient, the download may take a few moments. Watch the progress on the CapTel display screen to know the status. Initial Setup updating software language...
  • Page 19: Registration Terms And Conditions

    Registration Terms and Conditions The very fi rst time you set up CapTel, you may be asked to review and accept the Registration Terms and Conditions on the CapTel display screen. The Terms and Conditions are set by the Federal Communications Commission (FCC) which oversees the funding for IP-based Captioned Telephone service.
  • Page 20 3. Use the onscreen keyboard to enter your fi rst name. Use (shift) to enter capital letters. 4. Touch the fi eld for last name, then enter your last name using the onscreen keyboard. 5. Continue until all fi elds are entered. 6.
  • Page 21 The display asks you to confi rm your registration contact information. Registration Terms & Conditions This CapTel phone is registered to: Matt Smith 123 Main Janesville, WI 53546 (608) 555-4321 Is this correct? 9. Check that the name and address listed on the display is correct. (Yes) on the display.
  • Page 22 The FCC wants to verify that anyone who uses the free Captioning Service really has hearing loss. It is the FCC’s way of protecting the service from misuse by people who do not need captions. Registration Terms and Conditions Under penalty of perjury I agree that: I have a hearing loss that necessitates use of captioned telephone service.
  • Page 23 CapTel users do not have to pay for the cost of using the captioning service, it is provided free to people with hearing loss through a fund monitored by the FCC. The FCC wants to make sure that CapTel users understand that –...
  • Page 24 Congratulations! Your phone is registered and the Captions feature is enabled. Registration Successful Your phone is now registered. Thanks for choosing CapTel. Continue If you answered NO to any of the Registration Terms and Conditions, the Captions feature will not be activated on your phone. You will still be able to make and receive calls, but the calls will not be captioned.
  • Page 25: Using A Headset/Neckloop (Optional)

    Headsets/devices sold separately. Connecting a Headset/Neckloop with Audio Jack (3.5 mm) Simply plug the headset/assistive device into the 3.5 mm audio jack located on the right side of the CapTel 2400iBT (open the protective cover to reach the jack). Headset...
  • Page 26: Connecting A Bluetooth® Headset/Neckloop

    Connecting a Bluetooth® Headset/Neckloop If you have a Bluetooth headset, neckloop, or other assistive device (each sold separately), you can connect it to your CapTel 2400iBT for convenient hands-free calling. Status Paired Devices Bluetooth Device #1 for Hearing Aid Bluetooth...
  • Page 27 6. Touch (Scan). Scan Your CapTel phone will scan for any available Bluetooth devices within range. A list of available Bluetooth devices will appear in the Status screen on the CapTel display. If you do not see the name of your device listed, make sure that your Bluetooth device is turned on and set to “pairing”...
  • Page 28: Getting Help

    CapTel 2400iBT User Guide. Getting Help If you have any questions as you use your new CapTel 2400iBT, we’re here to help. Use any of these ways to contact us: (CUSTOMER SERVICE button) to Pick up the handset and press automatically speed dial directly to our helpful Customer Service team.

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