Ultratec CapTel 2400iBT User Manual
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Ultratec CapTel 2400iBT User Manual

The captel phone is intended for use by people with hearing loss
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U S E R M A N UA L
CapTel
2400iBT
®
305-020553 4/17

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Summary of Contents for Ultratec CapTel 2400iBT

  • Page 1 U S E R M A N UA L CapTel 2400iBT ® 305-020553 4/17...
  • Page 2 CapTel Acceptable Use Policy The CapTel phone is intended for use by people with hearing loss. People who do not need captioning support should only use CapTel with the CAPTIONS feature turned off . CapTel 2400iBT Specifi cations Physical Dimensions Ringer Connections Size: 12.56"...
  • Page 3 Whatever works best for you. If you ever have any questions, please refer to this guide to learn: • How to start using your CapTel 2400iBT • How your CapTel 2400iBT works • How to get help when you have questions We want the CapTel phone to be enjoyable and convenient for you.

  • Page 4: Table Of Contents

    ...........4 Section 1: Getting Started ...........5 What is in the box ....................5 Overview of CapTel 2400iBT phone ............6 Setting up your CapTel 2400iBT ..............11 Using a headset or neckloop (optional) ..........22 Connecting a Bluetooth headset/neckloop (optional) .....23 Section 2: Making and Answering Calls .....
  • Page 5 Section 5: Answering Machine ........55 About the Answering Machine ..............56 Turning Answering Machine on/off ............56 Playing your Answering Machine messages .........57 Erasing Answering Machine messages ...........58 Deleting all messages ..................59 Recording a personal greeting ..............60 Seeing captions of voice mail messages ..........61 Remote Message Retrieval ................62 Captioning messages from an external answering machine ....65 Setting the ring count ...................66...

  • Page 6: Overview - How Captel Works

    Captions are provided by a free Captioning Service that connects (over the Internet) to your telephone call. Your new CapTel 2400iBT works like any other phone – just pick up the handset and dial the person you want to call on the dialing keypad. Every time you make a call, the phone also connects over the Internet to a free Captioning Service.

  • Page 7: Section 1: Getting Started

    Setting up Your CapTel 2400iBT Using a Headset or Neckloop (Optional) Connecting a Bluetooth Headset/Neckloop (Optional) What is in the Box? Your CapTel 2400iBT includes the following parts: • CapTel 2400iBT Phone • Ethernet Cable – to connect to • Telephone Cord...

  • Page 8: Overview Of Captel 2400Ibt Phone

    Overview of CapTel 2400iBT Phone Please see the descriptions that correspond with the matching numbers on the next few pages to help explain what each feature is. G E T T I N G S TA R T E D...

  • Page 9: Touch Screen Display

    Touch Screen Display Shows captions, Caller ID, Answering Machine messages, Contacts, and more. You can touch an item on the Display Screen to select it. Time & Date Monday Ring Flasher Bright lights blink to alert you to any incoming calls and new answering machine messages.

  • Page 10: Volume Button

    Volume Button Lets you adjust the volume to a comfortable level, up to a 40dB gain from min/max. To increase the volume, press on the VOL button. Press on the VOL button to decrease the volume. The indicator lights next to the volume bar indicate the volume setting. The maximum volume setting on captioned calls is extremely loud.

  • Page 11: Mute Button

    Pressing the CUSTOMER SERVICE button will automatically dial the CapTel help line. Our helpful Customer Service team is happy to help you set up and use your CapTel 2400iBT phone – we’re only a button push away. Help is available 24 hours a day, 7 days a week (closed on major holidays).
  • Page 12 Power Jack Plug the AC power adapter here. Use only the AC power adapter that came with your CapTel 2400iBT phone. Any other adapter may damage the phone. Kickstand Pull out and position the kickstand to fi nd the most convenient angle for reading the CapTel display screen.

  • Page 13: Setting Up Your Captel 2400Ibt

    3. Standard electrical power (AC adapter plugs into standard wall outlet). Step 1: Select a Location Pull out the kickstand in the back, then set up the CapTel 2400iBT in a place where: • A high-speed Internet (Ethernet) jack or your wireless router is located nearby.
  • Page 14 Ethernet Power power adapter may damage your phone. Power Back of CapTel 2400iBT Outlet After a moment, the Initial Setup screen will appear. Follow the instructions on the display screen. (next). To choose an option, touch the icon on the screen and then touch...
  • Page 15 Power Cord LNK/ACT Ethernet Telephone Power Telephone Back of CapTel 2400iBT Power Wall Outlet Outlet Telephone service can be analog, VOIP, ber optic, digital cable phone service, or analog with DSL lter. CapTel does not work with digital PBX o ce phone systems unless an analog port is available.
  • Page 16 For example, you may need to dial a 9 or another number sequence to get an outside line. CapTel 2400iBT lets you add the dialing prefi x here, and will dial it for you automatically each time you place a call from your Contact list, or when using the Speed Dial, Call History, or Answering Machine history.
  • Page 17 Step 5: Network Connection Initial Setup setup network language language plug in ethernet cable or press button below for wi telephone line telephone line Use WiFi Network network connection time and date software terms and conditions For Wired Connections: 1. Plug the Ethernet cable that came with your phone into the jack on the back labeled “Ethernet”.
  • Page 18 All outlets located together (Wired Setup) Example 1: All of the connection outlets (telephone, Internet, and power) are available in the same room that you are planning to use the CapTel 2400iBT. Ethernet Cable Telephone Line Power Cord LNK/ACT Telephone...
  • Page 19 For Wireless (WiFi) Connections: If you have a wireless (“WiFi”) network in your home or offi ce, your CapTel phone can connect to the Internet using the WiFi network. You do not need to plug in an Ethernet cable. To set up your CapTel for WiFi use, you will need to know the name of your wireless network as well as any passwords that are needed to access the network.

  • Page 20: Available Networks

    Joined Available Networks Signal Saved Security Chan 2WIRE269 My Home Network WPA-2 SSID for Network 3 Charlie’s Home Network Corner Cafe Network Connect Enter Manually View Saved Refresh Network Settings Back 3. Touch the name of the network that you want to use. (Connect).
  • Page 21 When you are done, review your password carefully. If it does not exactly match the password for your network, CapTel will not be able to connect. Use the key to correct any errors. (save). When you are satisfi ed the password is correct, touch save Step 6: Time and Date (next)
  • Page 22 Step 7: Software Your new phone checks to make sure that you have the most current software available. If needed, CapTel will automatically download the most recent software version. Please be patient, the download may take a few moments. Watch the progress on the CapTel display screen to know the status.
  • Page 23 The very fi rst time you set up CapTel, you may be asked to review the Registration Terms and Conditions on the CapTel display. Follow the directions on the screen. If your CapTel 2400iBT is already registered, your phone will not show the following registration screen. Welcome to CapTel Registration Per FCC requirements, the Captions feature on your CapTel phone cannot be activated until the phone is registered.

  • Page 24: Using A Headset Or Neckloop (Optional)

    Headsets/devices sold separately. Connecting Headset/Neckloop with Audio Jack (3.5 mm) Simply plug the headset/assistive device into the 3.5 mm audio jack located on the right side of the CapTel 2400iBT (open the protective cover to reach the jack). Headset...

  • Page 25: Connecting A Bluetooth Headset/Neckloop (Optional)

    Connecting a Bluetooth® Headset/Neckloop (Optional) Status Paired Devices Bluetooth Device #1 for Hearing Aid Bluetooth Acme Headset Model 205 Hatis Wireless Neckloop touch o to disable bluetooth connections Pair Connect Paired Devices Scan Bluetooth Settings Back The instructions may vary depending on what type of Bluetooth device you have.
  • Page 26 6. Touch (Scan). Scan Your CapTel phone will scan for any available Bluetooth devices within range. A list of available Bluetooth devices will appear in the Status screen on the CapTel display. If you do not see the name of your device listed, make sure that your Bluetooth device is turned on and set to “pairing”...

  • Page 27: Section 2: Making And Answering Calls

    SEC TION Making and Answering Calls This section explains how to place outgoing calls and how to answer incoming calls. TOPICS Dialing a Phone Number Directly Answering an Incoming Call Turning Captions On/Off during a Call Adjusting the Volume Adjusting the Tone Control Customizing the Tone Setting Using the Speakerphone Knowing What Sounds are on the Line...

  • Page 28: Dialing A Phone Number Directly

    Dialing a Phone Number Directly Dial Number Favorites Favorites Contacts Like with any other phone, you can dial the phone number of the person you want to call. 1. Before you dial, check that the blue light around the (CAPTIONS CAPTIONS button) is on.
  • Page 29 555-8539 May 13 1:36 pm Call Time: 00:02:56 hello this is Tina's ower shop how may I help you? okay and where would you like them delivered? great you said you wanted roses any particular color? Pause Captions Font Size Tone Tone 5.

  • Page 30: Answering An Incoming Call

    Answering an Incoming Call Incoming Call 13335552652 Corner Pharmacy send to ans machine 1. When the phone rings, the display lights up to let you know there is an incoming call. (If you have Caller ID service, the caller’s name and phone number will appear.) 2.

  • Page 31: Answering A Call On A Bluetooth Headset/Neckloop

    Headset button send to ans machine Headset Your Bluetooth device must be paired and active with the CapTel 2400iBT before you can make/answer calls with it. Please see “Connecting a Bluetooth Headset/Neckloop” on page 23 for instructions. To Answer a Call: 1.

  • Page 32: Ending A Call On A Bluetooth Headset/Neckloop

    Ending a Call using a Bluetooth® Headset/Neckloop C Pharmacy June 25 8:33 am Call Time: 00:01:53 you can stop by and pick your prescription up any time before 6:00 tonight oh that’s no problem can you come by any time this week? see you then thanks bye Pause Captions...

  • Page 33: Turning Captions On/Off During A Call

    Turning Captions On/Off During a Call You can turn captions on/off at any time during your call by pressing CAPTIONS (CAPTIONS button). When the blue light around the CAPTIONS button is lit, you will see captions of everything the other party says. (CAPTIONS button) again.

  • Page 34: Adjusting The Tone Control

    Adjusting the Tone Control Tone Control This tone setting will help you hear medium-pitched voices medium medium medium high high Touch low, med, or high to select desired tone custom lift the handset and press play button to test the tone setting cancel accept Back...

  • Page 35: Customizing The Tone Setting

    Back CapTel 2400iBT lets you personalize the Tone setting to enhance the frequency ranges that you hear best. For example, you can adjust the tone settings to match your own personal audiogram. CapTel lets you listen to test each setting as you make changes, to fi nd the optimal customized hearing level.

  • Page 36: Using The Speakerphone

    CapTel speaker. When the Speakerphone is on, you can talk as you normally would directly facing the front your CapTel 2400iBT phone. You do not need to speak into the CapTel handset. The CapTel 2400iBT microphone will pick up your speech for your caller to hear.
  • Page 37 Ending a Call when the Speakerphone is On The way to end a call when the Speakerphone is on depends on whether the CapTel handset is hung up or not. If the CapTel handset is hung up: (SPEAKER button) on the CapTel dialing pad. The Press the Speakerphone will turn off (light on the Speaker button goes OFF) and the call will end.

  • Page 38: Knowing What Sounds Are On The Line

    Knowing What Sounds are on the Line C Pharmacy June 22 10:49 am Call Time: 00:00:16 (CapTel CA# C6430) (F) Hello this is corner pharmacy calling your prescription is ready to be picked up Pause Captions Font Size Tone Tone The handset graphic on the display screen tells you what incoming and outgoing sounds are occurring during your call with two visual indicators: the Signal meter (yellow...

  • Page 39: Section 3: Viewing Captions

    SEC TION Viewing Captions This section explains how to adjust and review conversation captions. TOPICS Turning Captions On/Off During a Call Viewing Corrections Reviewing Captions During a Call Reviewing Captions After Hanging Up Saving Conversation Captions Erasing Captions Changing the Color of the Captions Changing the Captions Font Size and Style Setting how Captions Scroll Across the Display Screen...

  • Page 40: Turning Captions On/Off During A Call

    Turning Captions On/Off During a Call C Pharmacy June 22 10:49 am Call Time: 00:00:16 (CapTel CA# C6430) (F) Hello this is corner pharmacy calling your prescription is ready to be picked up Pause Captions Font Size Tone Tone You can turn captions on/off at any time during your call by pressing CAPTIONS (CAPTIONS button).

  • Page 41: Viewing Corrections

    Viewing Corrections 555-6295 May 11 12:42 pm Call Time: 00:00:37 (CapTel CA# C7005) Ringing 1 (F) Hi Debra sure she is not at her desk Debra do you want her voicemail? sure colon while I transfer you Word Error Pause Captions Font Size Tone Tone...

  • Page 42: Reviewing Captions During A Call

    Reviewing Captions During a Call C Pharmacy June 22 10:49 am Call Time: 00:00:16 this is corner pharmacy calling your prescription is ready to be picked up yes please bring your insurance card with you as well Touch and slide up as a valid ID we are open until to move backwards...

  • Page 43: Reviewing Captions After Hanging Up

    Reviewing Captions After Hanging Up Call History Mary Cell today 1-321-555-9876 11:38 AM 1-321-555-6712 today 1-321-555-9876 11:32 AM 2/15/15 2/15/15 John S. 2:56 PM 4:23 PM 0:01:14 2/15/15 Mary Cell 2:56 PM 2/14/15 2/14/15 555-2369 review 6:42 PM 6:42 PM call captions next...

  • Page 44: Saving Conversation Captions

    Saving Conversation Captions CAPTIONS Save Captions On Save Captions On Line by Line Scrolling Line by Line Scrolling Captions Button on Flasher Settings Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On Language Language...

  • Page 45: Erasing Captions

    Erasing Captions delete call history entry? (2/16/15 2:56 PM) 1-321-555-6712 touch yes to delete the captions and caller id information 2/15/13 2:56 PM 0:01:14 To erase captions of a single conversation after the call has ended: 1. On the display screen, touch (Call History).

  • Page 46: Changing The Color Of The Captions

    Changing the font color applies only to conversation captions. The font size and style for your CapTel 2400iBT menu options always remains the same. To change the font and background colors: 1. On the display screen, touch (Settings).
  • Page 47 4. The display screen shows you an example of how the colors are currently set. To change the Captions color: 1. Make sure Captions (Captions) is highlighted (blue). 2. In the Color Options table, touch the color that you would like the captions to appear.

  • Page 48: Changing The Captions Font Size And Style

    You can adjust the font size and style of the conversation captions to make them easier to read. Changing the font size or style only applies to conversation captions. The font size and style for your CapTel 2400iBT menu options always remains the same. To change the font size of the captions: 1.

  • Page 49: Setting How Captions Scroll Across The Display Screen

    Setting how Captions Scroll Across the Display Screen select scrolling style Save Captions On Save Captions On Save Captions On Line by Line Scrolling Flasher Settings Flasher Settings line by line smooth scrolling English English English Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On...

  • Page 50: Adjusting The Brightness Of The Display Screen

    Display Settings Back Back You can adjust the brightness of your CapTel 2400iBT display screen to make it easier to read in well-lit or dimly-lit environments. You need to adjust the brightness of the Display Screen before or after a call.

  • Page 51: Getting Help

    Getting Help If you have any questions as you use your new CapTel 2400iBT, we’re here to help. Use any of these ways to contact us: (CUSTOMER SERVICE button) to Pick up the handset and press automatically speed dial directly to our helpful Customer Service team. If you are in an offi...

  • Page 52: Section 4: Call History

    SEC TION Call History This section explains how to use Call History to see who has called you, to review captions of past conversations, and to see information about any incoming calls you may have missed. TOPICS Reviewing Previous Calls Reviewing Captions from a Previous Call Dialing from Call History Erasing Previous Calls...

  • Page 53: Reviewing Previous Calls

    Reviewing Previous Calls Your CapTel 2400iBT keeps a list of information about recent calls, including calls that you may have missed. You can review captions from the call, the date and time of the call, and any Caller ID information if available. CapTel can even show you a picture of the caller if it is someone in your Contact list.

  • Page 54: Reviewing Captions From A Previous Call

    Reviewing Captions from a Previous Call Joe Smith 2:16 PM 5/28/15 (CapTel CA# C6562) Ringing 1 2 (M) Hello Hello ~ OK well I was wondering if you are coming to Jimmys game oh great it’s at Font Size call delete Back prev...

  • Page 55: Dialing From Call History

    Dialing from Call History Call History Mary Cell today 1-321-555-9876 11:38 AM 1-321-555-6712 today 1-321-555-9876 11:32 AM 2/15/15 2/15/15 John S. 2:56 PM 4:23 PM 0:01:14 2/15/15 Mary Cell 2:56 PM 2/14/15 2/14/15 555-2369 review 6:42 PM 6:42 PM call captions next previous...

  • Page 56: Erasing Previous Calls

    Erasing Previous Calls delete call history entry? (2/16/15 2:56 PM) 1-321-555-6712 touch yes to delete the captions and caller id information 2/15/13 2:56 PM 0:01:14 To erase a single call from Call History: 1. From the display screen, touch (Call History). 2.

  • Page 57: Section 5: Answering Machine

    SEC TION Answering Machine This section explains how to use the built-in Answering Machine and see captions of messages Answering Machine and see captions of messages that people leave for you. You can hear the voice recording and read captions of the message. You can retrieve your Answering Machine messages remotely from a di erent phone, and CapTel can also show you captions of messages that are left...

  • Page 58: About The Answering Machine

    About the Answering Machine Your CapTel 2400iBT can take messages for you when you are unavailable, for you to play back later. When checking your messages, you can listen to the messages as well as see captions. The CapTel Answering Machine saves up to 100 messages.

  • Page 59: Playing Your Answering Machine Messages

    Playing Your Answering Machine Messages Jim Mobile 2:42 PM 5/27/15 Msg: 3 of 3 (Recording) Hi dad sorry I missed you please give me a call back when you get home talk to you soon Font call delete 0:20 0:27 Back play re-caption...

  • Page 60: Erasing Answering Machine Messages

    Erasing Answering Machine Messages Mary Cell Answering Machine today today today 555-4681 11:38 AM 11:38 AM 11:38 AM 1-321-555-6712 today today today today today 1-321-555-9876 11:32 AM 11:32 AM 11:32 AM 2/15/15 2/15/15 2/15/15 2/15/15 2/15/15 2/15/15 2/15/15 John S. 2:56 PM 4:23 PM 4:23 PM...

  • Page 61: Deleting All Messages

    Deleting All Messages Answering Machine on Greeting Message External Speaker o External Speaker o External Speaker o External Speaker o Remote Access o Set Ring Count Set Ring Count Delete All Messages Delete All Messages Ext Ans Machine Answering Machine Back In addition to erasing Answering Machine messages one at a time as you play them, you can also erase all your saved Answering Machine messages...

  • Page 62: Recording A Personal Greeting

    Answering Machine Back Back You can record a personal greeting for the CapTel 2400iBT to use whenever the Answering Machine takes messages. If you do not want to record a personal greeting, the Answering Machine will use a pre-recorded greeting that says: “Hello.

  • Page 63: Seeing Captions Of Voice Mail Messages

    Seeing Captions of Voice Mail Messages If you use voice mail to get phone messages instead of the built-in answering machine, your CapTel 2400iBT can show captions of your voice mail messages. Simply use the CapTel dial pad to call into your voice mail system and “log in”...

  • Page 64: Remote Message Retrieval

    Remote Message Retrieval Answering Machine Remote Access This feature allows you to remotely manage (play or delete) your answering machine messages. A 4 digit PIN will be required to access your messages. touch the buttons below to turn remote access on or o Remote Access Setup Back CapTel lets you call in to play your Answering Machine messages when you...
  • Page 65 5. CapTel shows the default 4-digit Remote Access PIN. This is the number you need to enter when calling in remotely to play your Answering Machine messages. Enter Remote Access PIN Enter a 4 digit Remote Access PIN and touch save, or touch cancel to turn o Remote Access and exit.
  • Page 66 2. Once you hear/read the BEEP, enter your 4-digit PIN by pressing keys on the dial pad of the phone that you are calling from. 3. Your CapTel 2400iBT will start playing aloud any recorded messages (starting with the most recent one) for you to hear. If you are calling from a diff erent CapTel phone, you will be able to see captions of the messages while they are played.

  • Page 67: Captioning Messages From An External Answering Machine

    Captioning Messages from an External Answering Machine caption external ans machine ** lift handset to start ** place handset microphone next to your answering machine speaker Back In addition to the built-in answering machine that comes with your CapTel phone, you can also see captions of voice messages that are left on an external answering machine (a separate answering machine you may own, not the one built into the CapTel phone).

  • Page 68: Setting The Ring Count

    Setting the Ring Count select answering machine rings Answering Machine on Greeting Message Answering Machine on External Speaker o Remote Access o Remote Access o Rings accept cancel Set Ring Count Set Ring Count Set Ring Count Set Ring Count Delete All Messages Delete All Messages Ext Ans Machine...

  • Page 69: Playing Incoming Messages Aloud/Silent

    Playing Incoming Messages Aloud/Silent Alice Walton 3:23 PM 5/21/15 Msg: 1 of 1 (CapTel CA# C6070) (F) Hi Oh sorry I missed you I was hoping to catch you before you left I wanted to check and see if you’re going to the game tonight? please give me a call back when you get this message Font...

  • Page 70: Section 6: Contacts

    SEC TION Contacts This section explains how to save frequently called numbers in your contact list for easy and quick dialing. TOPICS Adding a New Contact Dialing a Phone Number in Your Contact List Editing an Existing Contact Removing a Contact Adding a Photo to a Contact Adding a Contact to Speed Dial CO N TA C T S...

  • Page 71: Adding A New Contact

    Adding a New Contact Contacts William Best Buy Home 1-321-555-5896 Corner Pharmacy Work John S. 1-321-555-4212 Movie Line William edit next previous sync delete Back You can save up to 100 names in your contact list for quick and easy dialing. To add a new contact: 1.

  • Page 72: Dialing A Phone Number In Your Contact List

    Dialing a Phone Number in Your Contact List Contacts John S. Best Buy Mobile 1-321-555-8967 Corner Pharmacy Home 1-321-555-8967 John S. Work Movie Line 1-321-555-4324 William edit previous sync delete next Back To easily dial someone in your contact list: 1.

  • Page 73: Editing An Existing Contact

    Editing an Existing Contact First: Mary Add / Edit Contact Last: Johnson 1-608-238-5400 Mobile: favorite Home: <touch to enter home number> Work: <touch to enter work number> speed dial cancel save Space Numbers To make changes to a contact in your list: 1.

  • Page 74: Removing A Contact

    Removing a Contact Contacts Contacts Mary Cell Mary Cell delete contact? Best Buy Best Buy Work Mary Cell 1-321-555-6712 Corner Pharmacy Corner Pharmacy John S. John S. press accept to press accept to delete this contact delete this contact Mary Cell Mary Cell Movie Line Movie Line...

  • Page 75: Adding A Photo To A Contact

    Using your computer, you can add photos to your Contact List to make it easy to dial by picture on your CapTel 2400iBT. You can also add, change, or delete Contacts on your computer, then download the changes directly your CapTel 2400iBT phone.
  • Page 76 The MyContacts website helps manage the Contacts List on your CapTel phone. You can add new contacts, phone numbers, and even photos, then “sync” them with your CapTel 2400iBT. Because both the CapTel phone and the MyContacts website need to be set in sync mode, the sync process is easiest when the computer you are using and the CapTel phone are located close together.
  • Page 77 3. Enter the name you would like to use for your new Contact List, then (Create). click on 4. Click on (Add Contact). Customer Service: 888-269-7477 CO N TA C T S...
  • Page 78 5. Enter the fi rst and last name of your contact, then click on (Save). 6. Add the phone number information for your contact. Use the tab key to (Save Contact) when move between fi elds. Click on information is entered. (Add Photo).
  • Page 79 The website lets you browse your computer to select and save an existing photo. The photo fi les can be in jpg, png, or gif format. (Select Photo), fi nd and select the photo that you Click on want to add. Once your photo is selected, you may re-size or crop the image to fi t nicely in the CapTel display window.
  • Page 80 When you are fi nished entering information for this contact, click on (Save Contact). The new entry appears in your Contact List on the left side of the MyContacts website (in alphabetical order by fi rst name). Making your contact a Speed Dial number lets you quickly dial-by-picture (speed dial) to add this contact to your on your CapTel phone.
  • Page 81 8. When you are satisfi ed with your Contact List, you must Sync Contacts in order to save the list to your CapTel phone. Click on (Sync Contacts), then select (Save Contacts to Phone). 9. The website asks you to select the Electronic Serial Number (ESN) for your CapTel phone.
  • Page 82 At the MyContacts website: (Add new ESN), then enter the ESN from the CapTel Click on display screen into the fi eld labeled “ESN”. Enter a name for the ESN in the (Add). fi eld labeled “ESN Name”. Click on On your CapTel display screen: Contacts Contacts...
  • Page 83 At the MyContacts website: Entries from your online Contact List are added to any contacts you may already have saved on your phone. If you would like to erase the existing contacts on your phone and replace them with the new Contact List from your computer, click on “Yes, Erase”...
  • Page 84 Your Contact List is saved from the computer onto your CapTel phone. Watch on your CapTel phone display as the sync completes. sync is complete sync summary added deleted changed contacts contacts photos photos favorites favorites – speed dials speed dials –...
  • Page 85 11. Once your Contact List is synced with your CapTel phone, you have the option to save your Contacts on your computer. Saving a Contact List to your computer allows you to keep a back up and edit your list at a later time. You do not have to save your list on your computer –...
  • Page 86 Contact List to your computer. If you do not save, all information will be lost for security purposes. If the Contact List was already synced to your CapTel 2400iBT, however, the information will already be saved on your phone. Under “File”...

  • Page 87: Adding A Contact To Speed Dial

    Adding a Contact to Speed Dial Dial Number Speed Dials Mary Johnson Joe Smith Favorites Favorites Contacts Veronica Corner Pharmacy You can set up to four (4) Contacts to be added to Speed Dial. Speed Dial entries appear every time you lift the CapTel handset, for quick one-touch dialing. You can even add photos to your Speed Dial entries for easy dialing by picture.

  • Page 88: Section 7: Favorites

    SEC TION Favorites This section tells you how to set your most frequently called Contacts as “favorites”, for quick dialing and dialing by photo. TOPICS About Favorites Adding a Contact to Favorites Dialing Favorites Removing a Contact from Favorites FAV O R I T E S Customer Service: 888-269-7477...

  • Page 89: About Favorites

    About Favorites Favorites Mary Cell Church Mobile 1-321-555-6712 Fred Taylor Mary Cell Movie Line Sally Morgan call next prev delete Back Favorites let you dial select numbers quickly and easily from the display screen. You can select any entries in your contact list to be included in your favorites list.

  • Page 90: Adding A Contact To Favorites

    Adding a Contact to Favorites Favorites Mary Cell Church Mobile 1-321-555-6712 Fred Taylor Mary Cell Movie Line Sally Morgan call next prev delete Back To add a person from your Contact list to Favorites: 1. From the display screen, touch (Contacts).

  • Page 91: Dialing Favorites

    Dialing Favorites To dial a person in your Favorites list: 1. From the display screen, touch (Favorites). 2. Under the Favorites list on the left of display, fi nd and touch the name of the person you wish to call. 3.

  • Page 92: Section 8: Settings

    SEC TION Settings This section explains how to adjust settings on your CapTel 2400iBT to t your preferences. TOPICS Setting the Display Keypad Lights Brightness Language Screen Timeout Setting the Ringer Night Mode Volume Connections Adjusting the Ringer Pitch WiFi Settings...

  • Page 93: Setting Display Brightness

    Night Mode stays on before the screen goes dark. Settings ¡ Display ¡ Night Mode Connections Allows you to connect your CapTel 2400iBT to various networks and devices, including to your WiFi network or to a Bluetooth assistive device such as a headset or neckloop. Settings ¡ Connections...

  • Page 94: Wifi Settings

    Connections ¡ Network Bluetooth® You can set up your CapTel 2400iBT to work with a Bluetooth device, giving you the convenience of wireless (cord-free) use of Bluetooth headphones or neckloops. Bluetooth devices sold separately. The Bluetooth Settings lets you “pair” your device to the CapTel phone, and shows you a list of the available Bluetooth devices within range of your phone.

  • Page 95: Captions Button

    Captions Button You can set the CAPTIONS button to automatically stay on or to automatically stay off at the beginning of every call. The default setting is Captions ON. If the CAPTIONS button is set to OFF, captions will not come on automatically.

  • Page 96: Keypad Lights

    Keypad Lights The CapTel keypad lights up for easy dialing in dark environments. You can set the keypad lights to go off when your CapTel is not in use. When set to “off ” the keypad lights will go off after approximately 30 seconds of non-use. The default setting is Keypad Lights On.

  • Page 97: Tone Control

    Tone Control You can adjust the frequency of the sound coming through the CapTel handset to a frequency range that you hear best. Select from Low, Medium, High, or Customizable Frequency Ranges. To customize the frequency range, see page 33 for instructions. Settings ¡...

  • Page 98: Advanced Settings

    For example, you may need to dial a 9 or another number sequence before you can place a call. CapTel 2400iBT lets you add a dialing prefi x, then will dial it for you automatically for every call placed from your Contact list, or when using the Speed Dial, Call History, or Answering Machine history.
  • Page 99 Line in Use Detector CapTel can help detect when another telephone in your home or offi ce is off -hook (for example, if someone is talking on another line or another telephone line in your home is not hung up). This can be helpful if multiple people/devices share your telephone line.

  • Page 100: Troubleshooting

    To correct, you need to “reset” your CapTel phone, the same way you might “reset” your computer. To Reset: Briefly unplug CapTel 2400iBT from the power adapter, wait 10 seconds, then plug it back in. The display screen lights up while the phone powers up.

  • Page 101: Index

    C A P T E L 2 4 0 0 i B T I N D E X Answering a call ..........28 Captions ......4, 28, 37–47, 52, 92 with captions ...........28 button ............6, 9 on an extension phone ......28 change font color ......44–45 change font size and style ....46 Answering Machine ........55...
  • Page 102 Flasher ............93 Power Reset ..........98 set the ring flasher .........93 Reading captions ........37 Headset ............22 after hang up ...........41 Bluetooth .......23–24, 26, 29, 30 during a call ..........40 use with CapTel ........22, 32 from previous call ........52 Indicator Lights ........8, 9, 28 Redial button ..........6, 8 on keypad ..........94 Remote Message Retrieval ......62...
  • Page 103 Speakerphone ..........34 Updating your software ......95 turning on/off ..........34 Voice mail ............61 ending a call ..........35 Volume ............. 8 Speed dial .............85 adjust during a call.........31 adding contact to ........85 button ............6, 8 adding picture to ........73 save conversation volume ....93 dialing from ..........85 Ringer volume .........94 Time &...

  • Page 104: Fcc Information

    Modification or changes to the line. Excessive RENs on the line may result in the CapTel not expressly approved by Ultratec, Inc. devices not ringing in response to an incoming can void your authority to operate the call.
  • Page 105 Compliance Statement (Part 15.19) RF Exposure (OET Bulletin 65) This device complies with Part 15 of the FCC Rules. To comply with FCC/IC exposure requirements for mobile transmitting devices, this transmitter Operation is subject to the following two should only be used or installed at location conditions: where there is at least 20 cm separation distance 1.
  • Page 106 Getting Help If you have any questions as you use your new CapTel 2400iBT, we’re here to help. Use any of these ways to contact us: (CUSTOMER SERVICE button) to Pick up the handset and press automatically speed dial directly to our helpful Customer Service team. If you are in an offi...

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