Grandstream Networks GXV34 Series Administration Manual
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Grandstream Networks GXV34 Series Administration Manual

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Grandstream Networks, Inc.
GXV34xx Series
Administration Guide

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Summary of Contents for Grandstream Networks GXV34 Series

  • Page 1 Grandstream Networks, Inc. GXV34xx Series Administration Guide...

  • Page 2: Product Overview

    GXV34x0 – Admin Guide Thank you for purchasing Grandstream GXV34x0 IP Multimedia Phone for Android . The GXV34x0 IP Video Phone for Android combines a 16-line IP video phone with a multi-platform video conferencing solution and the functionality of an Android tablet to offer an all-in-one communications solution.

  • Page 3: Technical Specifications

    ● HD wideband audio, full-duplex hands-free speakerphone with HD acoustic chamber, advanced acoustic echo cancellation and excellent double-talk performance. ● Runs on Android 11 operating system. Table 1: GXV34x0 Features in a Glance Technical Specifications The following tables resume all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the GXV34x0 series.
  • Page 4 Supports Android 11 compliant applications to be developed, downloaded and run Applications Deployment on the device with provisioning control. Yes, 2 omnidirectional microphones, HD handset and speakerphone with support for HD Audio wideband audio Base Stand Integrated stand with multiple adjustable angles Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, random default admin password, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS,...
  • Page 5 Camera Tiltable 2 megapixel CMOS camera with privacy shutter, 1080p 30fps Bluetooth Yes, integrated Bluetooth 5.0 Yes, dual-band (2.4GHz & 5GHz) with 802.11 a/b/g/n/ac/ax, 2T2R, Wi-Fi Display & Wi-Fi AirPlay RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm headset port, Auxiliary Ports USB 2.0 port, USB 3.0 port, HDMI-out 2 function touch keys VOLUME +/-, 3 dedicated Android touch keys HOME, MENU,...
  • Page 6 Integrated PoE* 802.3af Class 3, PoE+ 802.3at, Class 4 * Must use PSU or PoE+ to power up the phone when using USB devices Operation: 0°C to 40°C Temperature and Humidity Storage: -10°C to 60°C Humidity: 10% to 90% Non-condensing GXV3470 phone, handset with cord, base stand, universal power supply, network Package Content cable, screen cleaning cloth, quick installation guide...
  • Page 7 customization of screen, flexible dial plan, personalized music ringtones and music on hold, server redundancy & failover Yes, can power up to 4 GBX20 EXT modules which feature a 272x480 color LCD, 20 Extention Module quick-dial/BLF keys with dual-color LED, 2 navigation keys, and less than 1.2W power consumption per unit.

  • Page 8: Getting Started

    RoHS2.0 Table 4: GXV3450 Technical Specifications GETTING STARTED Equipment Packaging This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GXV34x0 series. GXV3480 Figure 1: GXV3480 Package Content GXV3480 ●...
  • Page 9 Figure 2: GXV3470 Package Contents GXV3470 ● 1x GXV3470 Main Case. ● 1 x Handset. ● 1x Phone Cord. ● 1x Ethernet Cable. ● 1x 12V Power Adapter. ● 1x Wall Mount. ● 1x Screen Cleaning Cloth. ● 1x Quick Installation Guide. Table 6: GXV3470 Equipment Packaging GXV3450 Figure 3: GXV3450...
  • Page 10 GXV3450 ● 1x GXV3450 Main Case. ● 1 x Handset. ● 1x Phone Cord. ● 1x Phone Stand ● 1x Ethernet Cable. ● 1x 12V Power Adapter. ● 1x Quick Installation Guide. Table 7: GXV3450 Equipment Packaging Important Check the package before installation. If you find anything missing, contact your system administrator. Description of the GXV34x0 GXV3480 Front View...
  • Page 11 Volume Tap to turn down the call volume and media volume. Down Handset Off hook to use handset as the audio channel for calls and media. Table 8: GXV3480 Front View Back View Figure 5: GXV3480 Back View Item Name Description Camera Adjusting Wheel Scroll up/down to adjust the camera angle.
  • Page 12 Used for USB Device mode. Connect the GXV3480 to a USB Host device, such as a PC, the Type-C port GXV3480 will act as its USB external audio device. HDMI Output Connect to HDMI input devices (e.g., TV) Interface 3.5mm Headset Connect 3.5mm headset.
  • Page 13 Figure 8: GXV3470 Item Name Description Camera Adjusting Wheel Scroll up/down to adjust the camera angle. Phone Stand (built-in) Adjust the phone stand angle to place the phone on the desk. Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset). Handset Port RJ9 handset connector port.
  • Page 14 Figure 9: GXV3470 Side View Item Name Description USB 3.0 Port Faster USB 3.0 port to storage as an example. USB devices can be connected via the USB port. For example, connect a USB flash drive to USB 2.0 Port save captured pictures.
  • Page 15 Figure 11: GXV3450 – GBX20 Extension Module Front Item Name Description Camera Adjusting Wheel Scroll up/down to adjust the camera angle. Phone Stand Slot Put the phone stand from left to right into the slots. Handset Port RJ9 handset connector port. Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset).
  • Page 16 Figure 12: GXV3450 Back View Item Name Description Camera Adjusting Wheel Scroll up/down to adjust the camera angle. Phone Stand Slot Put the phone stand from left to right into the slots. Handset Port RJ9 handset connector port. Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset).

  • Page 17: Using The Phone Stand

    Using the Phone Stand GXV3480 The GXV3380 has a built-in phone stand. To use it, pull out the phone stand handle on the back of the phone. Adjust the angle as preferred and make sure the phone stands still on the desktop. (see figure below). Figure 13: GXV3480 Phone Stand GXV3470 For installing the phone on the table with the phone stand, attach the phone stand by screwing the 4 screws on the upper half...
  • Page 18 1. Attach the wall mount to the slots on the back of the phone; 2. Attach the phone to the wall via the wall mount hole; 3. Pull out the tab from the handset cradle (see figure below); 4. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the phone is mounted on the wall.

  • Page 19: Cleaning The Phone

    Figure 18:GXV3450 Wall Mount Connecting the GXV34x0 To setup your GXV34x0, please follow the steps below: 1. Connect the handset and main phone case with the phone cord; 2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable;...
  • Page 20 DO NOT use disinfectant too frequently. DO NOT use high degree or even pure disinfectant. It could damage the phone. GXV34x0 LCD SETTINGS The GXV34x0 LCD MENU provides an easy access to the settings on the phone. Some of the settings from Web GUI could be configured via the LCD as well.

  • Page 21: Access Lcd Settings

    Access LCD Settings To open the settings menu, you should: Tap on Settings app on the screen. Or; Swipe down from the top of the home screen to open the notifications panel and hit the Settings icon in the top right corner.

  • Page 22: Network Status

    Figure 21: GXV3470 System Settings Figure 22: GXV3450 System Settings Status Account Status This page displays all the available accounts on the phones with their respective status (Registered/Unregistered and Activated/Inactivated). Network Status This page displays Network status including IPv4/v6 address, subnet mask, gateway, DNS server… System Info This page shows system info including RAM Available Memory, Android Version, System Version, Hardware version …...

  • Page 23: General Network Settings

    802.1x mode: This option allows the user to enable/disable 802.1x mode on the phone. The default setting is disabled. To enable 802.1x mode, select from the available modes: EAP-MD5, EAP-TLS and EAP-PEAP Wi-Fi Tap on “Wi-Fi” to turn on/off Wi-Fi connection. By default, it’s turned off. Tap on “Wi-Fi Band”...

  • Page 24: Hotspot & Tethering

    For some network setup, it is required to connect to the Internet via proxy server. Manually configure “HTTP/HTTPS Proxy Hostname“, “HTTP/HTTPS Proxy Port” and “Bypass Proxy For” in proxy settings for the phone to get Internet connection successfully. Hotspot & tethering The GXV34x0 phones can serve as a Wi-Fi access point for other devices to provide wireless access to the network if the Portable Wi-Fi hotspot is turned on.

  • Page 25: Auto Answer

    The incoming call to a SIP account can be forwarded to another account using different rules. Call Forward: Call forwarding feature is disabled. This is the default setting. Tab to activate. Call Forward Type: Unconditional: Forward all calls to a number. Time based: Set the time range and number to be forwarded the calls to.

  • Page 26: Language And Keyboard

    Show received files: Shows the Transfer history of Bluetooth files Additional Settings: This menu is available only when the Bluetooth is enabled: Device Name. Tap to change the name of the GXV34x0, which is displayed on other Bluetooth devices when discovered. By default, it’s “GXV34x0_XXXXXX”...

  • Page 27: Date And Time

    On-screen keyboard: 1. Android keyboard (AOSP): Set up the language used on Android keyboard and configure its different parameters including sound, auto-correction, word suggestion and so on. 2. Manage on-screen Keyboards. Tap on the + sign to choose which keyboard to use on the phone. Physical Keyboard: When the physical keyboard is connected to the phone, users will have the possibility to choose a keyboard among the available ones on the virtual keyboard: 1.

  • Page 28: Power Information

    Add a system account to synchronize contacts calendars and other information. Power Information PoE Power Supply notification. If enabled, the phone’s system will display a notification of disabling USB, HDMI-in and HDMI-out when PoE is used. If disabled, the notification will not be shown. Accessibility Services: installed services will be listed here System:...

  • Page 29: Default Application

    Memory will show the memories used on the phone by the applications Modify System settings gives the application the permission to modify the system settings Store provides Information about the Install source of the App Note Stopping a built-in application, operating system processes or services might disable one or more dependent functions on the phone.

  • Page 30: Status Page Definitions

    System Update This page allows to initiate upgrade process by checking if a new firmware is available in the configured firmware server path, and then upgrading if available. Users can press Settings to configure Firmware/Provisioning settings directly from the phone’s LCD. Following settings can be configured from this screen: Firmware upgrade and configuration file detection.

  • Page 31: Status/Network Status

    URL or IP address, and port of the SIP server. SIP Server Note: this parameter also supports domain string such as “grandstream”. Status Registration status for the SIP account. GS Wave Users can click “Enter” button to open GS Wave web page. Table 17: Status/Account Status Status/Network Status Global unique ID of device, in HEX format.

  • Page 32: Account Page Definitions

    Account Page Definitions GXV34x0 phones has 16 lines that can be configured to accommodate 16 independent SIP accounts. Each account has an individual configuration page. Note GXV3470 Model’s account settings have been improved with a Save and Apply button in firmware version 1.0.1.16 Account/SIP/General Settings Account Registration Account Active...
  • Page 33 Defines which DNS service will be used to lookup IP address for SIP server’s hostname. There are three modes: A Record DNS Mode NATPTR/SRV To locate the server by DNS SRV set this option to “SRV” or “NATPTR/SRV”. Default setting is “A Record”.
  • Page 34 Specifies which NAT traversal mechanism will be enabled on the phone system. It can be selected from the dropdown list: NAT NO STUN Keep-alive UPnP Auto OpenVPN® If the outbound proxy is configured and used, it can be set to “NAT NO”. NAT Traversal If set to “STUN”...

  • Page 35: Network Info

    Configures the time period (in seconds) in which the phone will retry the registration process in the Registration Retry event that is failed. The default setting is 20. Wait Time (s) The maximum value is 3600 (1 hour). Configure if the SIP account needs to add Auth header in RE-REGISTER. If the option is checked, device will always add authentication header in REGISTER.
  • Page 36 Determines the local SIP port used to listen and transmit. The default setting is 5060 for Account 1, 5062 for Account 2, 5064 for Account 3, 5066 for Account 4, 5068 for Account 5, and 5070 for Local SIP Port Account 6.
  • Page 37 Sets which party will refresh the active session if the phone makes outbound calls. If it is set to “UAC” and the remote party does not support Refresher feature, the phone system will refresh the active session. UAC Specify Refresher If it is set to “UAS”, the remote party will refresh it.
  • Page 38 Configures G726-32 payload type for ITU packing mode. Payload 2 is static and payload dynamic G726-32 ITU Payload is dynamic. The default setting is “2”. Specifies the G726-32 payload type, and the valid range is 96 to 126. The default setting is G726-32 Dynamic PT “126”.
  • Page 39 Enables/disables RFC5168 mechanism for video calls. RFC5168 allows SIP party to request the Enable RFC5168 sender to refresh its video frame in H.264, or refresh the full picture in VP8. Support The default setting is “Yes”. If set to 0, FEC is not sent by separate port. If set 1, FEC is sent by separate port. Video FEC Mode Default setting is 0.
  • Page 40 ● Session Level: use AS format in session level. ● None: no modifications in the session format. Note:  Please do not modify this setting without knowing the session format supported by the server. Otherwise, it might cause video decoding failure. Specifies the H.264 codec message payload type format. The default setting is 99. H.264 Payload Type The valid range is from 96 to 126.
  • Page 41 Defines the SRTP key lifetime. When this option is set to be enabled, during the SRTP call, the Enable SRTP Key SRTP key will be valid within 231 SIP packets, and phone will renew the SRTP key after this Lifetime limitation. Default is “Yes”. RTCP Destination Configures a remote server URI where the RTCP messages will be sent to during an active call.
  • Page 42 Sets the phone system to allow to answer an incoming call automatically when idle. If it is set to “Yes”, the phone will automatically enable the speaker phone to answer all the incoming calls after a short reminding beep. If set to “Enable Intercom/Paging”, it will automatically answer the Auto Answer incoming calls whose SIP INVITE includes auto-answer tag in the info header.
  • Page 43 Allows users to configure the "#" key as the "Redial" key. If set to "Yes", the "#" key will Use # as Redial Key immediately redial the last call. In this case, this key is essentially equivalent to the "Redial" key. If set to "No", the "#"...
  • Page 44 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d,+ 2. Grammar: x – any digit from 0-9; ● xx+ or xx. – at least 2-digit numbers ● xx – only 2-digit numbers ● ^ - exclude ● [3-5] – any digit of 3, 4, or 5 ●...
  • Page 45 The customized ringtone file name will also be showed up in the dropdown list that allows user to select. Configures the default ringtone. If set to “yes”, the incoming alert info header from the SIP server will be ignored and default Ignore Alert-Info header configured ringtone will be played.
  • Page 46 Configures the phone system to check the SIP User ID in the Request URI of the SIP INVITE Check SIP User ID for message from the remote party. If it doesn’t match the phone’s SIP User ID, the call will be Incoming INVITE rejected.

  • Page 47: Phone Settings/General Settings

    Synchronization Metaswitch server. The call forward function will take effect on the server side while the local call forward function is not effective. The default setting is “Disable”. Configures whether to send SUBSRCIRBE message to BroadSoft server to obtain Call Park Enable BroadSoft Call notifications.

  • Page 48: Phone Settings/Call Settings

    Defines the local RTP-RTCP port pair used to listen and transmit. The following rule is applied: N>=0 – Audio RTP port: Port_Value+10*N – Audio RTCP port: Port_Value+10*N+1 – Video RTP port: Port_Value+10*N+2 – Video RTCP port: Port_Value+10*N+3 Local RTP Port –...
  • Page 49 Configures enable/disable paging call mode of the phone. If set to "Yes", the feature of paging call Enable Paging Call will be enabled. Mode Default is “No”. Enables the call waiting feature. If it is not checked, the phone system will reject the second incoming call during an active session without user’s knowledge.
  • Page 50 call will not be put on hold and the invited member will join the meeting automatically after answering the call. Configures whether to mute the call on entry automatically. ● If set to “Disable“, then do not use auto mute function. ●...
  • Page 51 Determines which characters will be included in the SIP INVITE URI if end users input #. If it is set to Escape '#' as %23 in “Yes”, the phone will replace the # by %23. Otherwise, it will include # in the SIP INVITE message. SIP URI Default is “Yes”.
  • Page 52 Phone Settings/Ringtone Configures whether to choose Call Progress Tone automatically by region. If set to “Yes”, the Auto Config CPT by phone will configure CPT (Call Progress Tone) according to different regions automatically. If Region set to “No”, you can manual configure CPT parameters. The default setting is “No”.

  • Page 53: Network Settings/Ethernet Settings

    Multicast Paging Sets the threshold of paging calls. If the paging call’s priority is higher than the threshold, the existing call will be hold and the paging call will be answered. Otherwise, the existing call does not be affected. Paging Barge If it is set to Disable, any paging call will not be answered.
  • Page 54 Different Networks for Configures whether to set up different networks for the phone data and the call. If set to Data and VoIP Calls “Yes”, you need to configure the data network and VoIP network respectively. IPV4 Configures the appropriate network settings on the phone. Users could select from “DHCP”, “Static IP”...
  • Page 55 Layer 2 QoS When Different Networks for Data and VoIP Calls set to Yes, then this option will be 802.1Q/VLAN Tag applied for VoIP traffic. Assigns the VLAN Tag of the Layer 2 QoS packets for Ethernet for VoIP (Ethernet) for VoIP Calls Calls.

  • Page 56: Advanced Network Settings

    Simple mode only supports some basic or common parameters configuration; Professional OpenVPN® Mode mode suppports configuration file upload, which is totally customized by need, please refer to https://openvpn.net for more information. Enables OpenVPN® LZO compression. When the LZO compression is enabled on the Enable OpenVPN®...
  • Page 57 Configures the interval the phone sends LLLD-MED packet. LLDP TX Interval (s) The default setting is 30s. Configures whether to enable CDP to receive and/or transmit information from/to CDP-enabled Enable CDP devices. The default setting is “Yes”. Defines the Layer 3 packet’s QoS parameter for SIP messages in decimal pattern. This value is used for IP Precedence, Diff-Serv or MPLS.
  • Page 58 Configures whether the phone is enabled to pop up allow remote control window. If set to “Yes”, Remote Control Pop when the remote console is connected to the phone, the phone will pop up a window to allow up Window remote control or not.
  • Page 59 information from the server. The default setting is “pool.ntp.org”. This allows the user to configure interval for updating time from the NTP server. Valid value is NTP Update Interval (m) between 5 and 1440 minutes. If set to 0, it will follow the default update rules. Default value is 0. Obtains NTP server address from a DHCP server using DHCP Option 42;...

  • Page 60: Install/Uninstall Apps

    Determines which protocol will be used to access the phone ‘s Web GUI. It can be selected from HTTP and HTTPS. Access Method The default setting is HTTP. Specifies which port to use to access the phone ‘s Web UI. By default, if HTTP, the port number Port will be 80;...

  • Page 61: Certificate Management

    Encryption Settings Minimum TLS Version Configures the minimum TLS version supported by the phone. Maximum TLS Version Configures the maximum TLS version supported by the phone. Defines the function for weak TLS cipher suites. If set to “Enable Weak TLS Cipher Suites”, allow Enable Weak TLS users to encrypt data by weak TLS cipher suites.
  • Page 62 Defines whether to enable HDMI. If enabled, users need to set whether HDMI would synchronize with LCD. If set to “HDMI Display Synchronization with LCD”, HDMI device will display the same content as the phone LCD; HDMI Output Control If set to “Show Opposite Screen”, HDMI device displays remote video screen in a video call while other screens display synchronization with LCD.

  • Page 63: Maintenance Page Definitions

    Media Volume Configures the volume of media. Alarm Volume Configures the volume of alarm. Ringtone Volume Configures the volume of ringtone. Table 39: System Settings/Preferences System Settings/TR-069 Sets the phone system to enable the “CPE WAN Management Protocol” (TR-069). Enable TR-069 The default setting is “Yes”.
  • Page 64 HTTP/HTTPS Username Enters the user name for the firmware HTTP/HTTPS server. HTTP/HTTPS Password  Enters the password for the firmware HTTP/HTTPS server. Checks if firmware file is with matching prefix before downloading it. This field enables Firmware File Prefix user to store different versions of firmware files in one directory on the firmware server. Checks if firmware file is with matching postfix before downloading it.
  • Page 65 HTTP/HTTPS Username Configures the user name for the config HTTP/HTTPS server. HTTP/HTTPS Password Configures the password for the config HTTP/HTTPS server. Checks if configuration files are with matching prefix before downloading them. Config File Prefix This field enables user to store different configuration files in one directory on the provisioning server.
  • Page 66 2. Check every interval: User needs to specify “number of minutes” 3. Check every day: User needs to specify “Hour of the day (0-23)”. 4. Check every week: User needs to specify “Hour of the day (0-23)” and “Day of the week (0-6)”. Note: Day of week is starting from Sunday.
  • Page 67 Authentication Enabled Authentication Configures whether to validate the server certificate when downloading the firmware/config file. Server Validation If enabled, the phone will download the firmware/config file only after the server is validated. CA Certificate Select the CA certificate for server verification. Select the user certificate to be used for mutual server authentication.
  • Page 68 Selects the log priority to display. It can be selected from list below: Verbose (Default Setting) Debug Info Log Priority Warning Error Fatal Silent (suppress all output) Get Log Displays the log file on the web page. Debug One-click Debugging Capture the checked info in the debugging list, click “Start”...

  • Page 69: Maintenance/Event Notification

    Enter a host name and find out the corresponding IP address. Hostname It will also do reverse name lookup and find the host name for an IP address you specify. Table 43: Maintenance/System Diagnosis Maintenance/Event Notification Set the URL for events on phone web GUI, and when the corresponding event occurs on the phone, the phone will send the configured URL to SIP server.
  • Page 70 VQ RTCP-XR Interval Configures the interval (in seconds) that the phone will send an interval quality report to the Report Period (s) RTCP server during a call. Alert Report Configures the threshold value of listening MOS score (MOS-LQ). The threshold value of MOS- Warning Threshold for LQ will trigger the phone to send a warning alert quality report to the RTCP server.

  • Page 71: Extension Boards

    DTMF Content When key mode is set to Dial DTMF it Configures the dialed DTMF content. When key mode is set to Multicast Paging, it configures the multiple broadcast Address address. Conference Name When key mode is set to Speed Conference, it sets the speed conference name. When key mode is set to Speed Conference, enables/disables mute all meeting Mute all members...
  • Page 72 ● Call Intercom: Intercom/paging to the User ID when the accounts being configured as VPK. ● Speed Dial via Active Account: Similar to Speed Dial but it will dial based on the current active account. For example, if the phone is offhook and account 2 is active, it will call the User ID when the accounts being configured as VPK.

  • Page 73: Emergency Call Numbers

    Determines the event list BLF URI on the phone to monitor the extensions in the list with MPK keys. This feature is based on BroadSoft standard. It requires filling in the BLF ID to the box. Eventlist BLF URI For example, if the server provides the URI: BLF123@myserver.com, this field should be filled with BLF123.
  • Page 74 Specifies the encoding format for phonebook file importing. The default setting is UTF-8. It can be selected from the dropdown list: UTF-8 UTF-16 UTF-32 Big5 File Encoding Big5-HKSCS Shift-JIS ISO8859-1 ISO8859-15 Windows-1251 EUC-KR Sets the type format for phonebook file importing. It can be selected from the dropdown list. vCard File Type The default setting is “XML”.
  • Page 75 If set to “Clear all”, the phone will delete all previous records before downloading the new records. Clear Old History If set to “Keep Local Contacts”, the new-added local new contacts will not be deleted when Mode downloading new records. Keeps the original contact entries when duplicated contact entries are included in the contact file.
  • Page 76 Determines how the phone system to send the request to the server to download the phonebook file. It can be selected from the dropdown list: None 5 Minutes 30 Minute 1 Hour Automatic Download Interval 2 Hour 4 Hour 6 Hour 8 Hour 12 Hour Download Now...

  • Page 77: Name Attributes

    Configures the filter used for name lookups. Examples: (|(cn=%)(sn=%)) returns all records which has the “cn” or “sn” field starting with the entered prefix LDAP Name Filter (!(sn=%)) returns all the records which do not have the “sn” field starting with the entered prefix ;(&(cn=%) (telephoneNumber=*)) returns all the records with the “cn”...

  • Page 78: Operation

    File name Displays the name of the recording file Duration Displays the duration of the phone call Date Displays the date the call was recorded on Operation Delete, Modify or download the recording file Normal Recording File name Displays the name of the recording file Duration Displays the duration of the phone call Date...

  • Page 79: Upgrading And Provisioning

    Set the DTMF content that is going to be sent when the DTMF button is pressed under Call DTMF Content screen��“Keypad”. General Settings Display Open Door Configures whether display Open Door button when there is an incoming call. If set to “Yes”, you Button when cannot open door with DTMF when preview function is disabled, the phone will hide open door Calling...
  • Page 80 Figure 25: GXV3470 System Update Figure 26: GXV3450 System Update 3. Press settings icon to configure upgrade settings. Users may then select the upgrade mode and enter the IP address or FQDN for the Firmware server and the Config server. After making the changes, tap Save button to save the change. Then reboot the phone or go back and press Detect New Version.
  • Page 81 Figure 27: GXV3480 Upgrade Configuration via LCD Configure via Web GUI Open a web browser on PC and enter the IP address for the GXV34x0 phone. Then login with the administrator username and password (that needs to be at least 6 characters). Go to Maintenance �� Upgrade. In the Upgrade web page, enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP, HTTP or HTTPS (The default setting is HTTPS).

  • Page 82: Upload Firmware Locally

    Upload Firmware Locally If there is no HTTP/TFTP server, users could also upload the firmware to the GXV34x0 directly via Web GUI. Please follow the steps below to upload firmware to GXV34x0 locally. 1. Download the latest GXV34x0 firmware file from the following link and save it in your PC. https://www.grandstream.com/support/firmware 2.
  • Page 83 Figure 30: Upgrade Prompt Step 4: Click “OK” , the device will perform upgrade automatically. This process will takes about 3 minutes. Note: When prompted by this screen, ensure that the USB flash drive is inserted into the device. Figure 31: Reading version information Figure 32: Installing Firmware...

  • Page 84: No Local Firmware Servers

    Step 5: Wait until the upgrading is done. The GXV34X0 will reboot itself. Go to Settings ->Status->System Info to check the firmware current version. No Local Firmware Servers Service providers should maintain their own firmware upgrade servers.  For users who do not have a TFTP/HTTP/HTTPS server, some free Windows version TFTP servers are available for download from: https://www.solarwinds.com/free-tools/free-tftp-server and http://tftpd32.jounin.net/.

  • Page 85: Factory Reset

    Figure 33: Config File Upgrade Verification FACTORY RESET Restore to Factory Default via LCD Menu Warning Restoring the Factory Default Settings will delete all configuration information on the phone. Please save or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provide In order to restore the GXV34x0 unit to factory reset via the LCD Menu, please, refer to the following steps: 1.

  • Page 86: Restore To Factory Default Via Hard Keys

    Figure 35: GXV34x0 Web GUI – Factory Reset 3. A dialog box will pop up to confirm factory reset; 4. Click OK to restore the phone to factory settings. Figure 36: GXV34x0 Web GUI – Confirm Factory Reset Restore to Factory Default via Hard Keys For users that could not restore the GXV34x0 to factory reset via LCD Menu or the Web GUI, restoring the unit via Hard keys is an alternative.
  • Page 87 Switching to Zoom mode After enabling the zoom mode, Only The following Tabs will be available for preview or configuration: Status 1. Network Status 2. System info Network Settings 1. Ethernet Settings 2. Wi-Fi Settings 3. OpenVPN Settings 4. Advanced Network Settings 5.
  • Page 88 Grandstream Networks, Inc. is not permitted.  The latest electronic version of this guide is available for download here: https://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
  • Page 89 Manufacturer: Grandstream Networks, Inc.126 Brookline Ave, 3 Floor Boston, MA 02215, USA Caution: Exposure to Radio Frequency Radiation EUT Feature 5150~5250 MHz Tx/Rx Frequency 5250~5350 MHz 2402~2480 MHz 2402~2480 MHz 2412~2472 MHz Range 5470~5725 MHz UNII Band I: 802.11a/n-HT20-VHT20: 4 channels 802.11n/ ac -HT40-VHT40:...
  • Page 90 For Certification, Warranty and RMA information, please visit www.grandstream.com Hereby, Grandstream Networks, Inc. declares that the radio equipment GXV34x0 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.grandstream.com/support/resources/...

  • Page 91: Change Log

    GXV34x0 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: https://blog.grandstream.com/faq/gnu-general-public-license/gnu-gpl-information-download CHANGE LOG...

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Gxv3480Gxv3470Gxv3450Gxv34 0 series

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