Grandstream Networks GXV-3000 User Manual
  1. Manuals
  2. Brands
  3. Grandstream Networks Manuals
  4. IP Phone
  5. GXV-3000
  6. User manual

Grandstream Networks GXV-3000 User Manual

Innovative ip video phone
Hide thumbs Also See for GXV-3000:
Table of Contents

Advertisement

Quick Links

Download this manual
Wind Currents Communications, Inc.
GXV-3000 User Manual
User Manual
GXV-3000
Innovative IP Video Phone
For Firmware Version 1.0.0.33
www.v2vip.com
- 1 -

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the GXV-3000 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Grandstream Networks GXV-3000

Summary of Contents for Grandstream Networks GXV-3000

  • Page 1 Wind Currents Communications, Inc. GXV-3000 User Manual User Manual GXV-3000 Innovative IP Video Phone For Firmware Version 1.0.0.33 www.v2vip.com - 1 -...

  • Page 2: Table Of Contents

    2.4 S AFETY OMPLIANCES 2.5 W ARRANTY 3 PRODUCT OVERVIEW 3.1 K EATURES 3.2 H ARDWARE PECIFICATION 4 USING GXV-3000 IP VIDEO PHONE 4.1 G ETTING AMILIAR WITH 4.2 G ETTING AMILIAR WITH 4.3 M AKING AND NSWERING 4.3.1 Handset, Speakerphone and Headset Mode 4.3.2...
  • Page 3 GXV-3000 User Manual 5.3 C ONFIGURATION THROUGH 6 SOFTWARE UPGRADE & CUSTOMIZATION 6.1 F IRMWARE PGRADE THROUGH 6.2 C ONFIGURATION 6.3 M ANAGING IRMWARE AND 6.4 C USTOMIZATION OWN 6.5 C USTOMIZATION OWN 7 AUXILIARY PORTS 7.1 USB 2.0 P 7.1.1...

  • Page 4: Welcome

    Thank you for purchasing Grandstream award-winning GXV-3000 Video IP Phone. You made an ex- cellent choice and we hope you will enjoy all its capabilities. Grandstream GXV-3000 SIP IP Video Phone is a next generation advanced IP videophone based on SIP and H.264 standard. Built upon Grandstream’s innovative technology, the GXV-3000 IP Video telephone offers a rich set of functionality, ease of use, superb sound and video quality, stylish exterior design and highly attractive price.

  • Page 5: Installation

    5) One Ethernet Cable 6) Two Wall Mount Sustaining Brackets 2.2 Connecting Your Phone Following is a backside picture of GXV-3000, each connection port is labeled with the name in the fol- lowing table: Table 2-1: The connectors on the GXV-3000 phone: USB Interface for external USB device like flash to store captured image, ring tones and phone address books, etc.

  • Page 6: Wall Mount

    Headset 2.3 Wall Mount GXV-3000 can be wall mounted. The two wall mount sustaining brackets can be attached to the bot- tom of the main body: User can simply place the device against the wall with two holes to the fixed hanger and the two sus- taining brackets balance the bottom to position the phone on the wall.

  • Page 7: Product

    GXV-3000 User Manual 2.4 Safety Compliances The GXV-3000 phone is compliant with various safety standards including FCC/CE. Its power adaptor is compliant with UL standard. The phone should only be operated with the universal power adaptor provided with the package. Damages to the phone caused by using other unsupported power adaptors are not covered by the manufacturer’s warranty.

  • Page 8: Product Overview

    Wind Currents Communications, Inc. GXV-3000 User Manual Product Overview GXV-3000 IP Video Phone is designed to be used in general household or office. The following photo illustrates the appearance of a GXV-3000 IP Video phone. Front View Back View - 8 -...

  • Page 9: Camera

    GXV-3000 User Manual 3.1 Key Features Grandstream GXV-3000 IP Video Phone is a next generation advanced IP video telephone based on industry’s open standard SIP (Session Initiation Protocol) and H.264. Built upon Grandstream’s inno- vative technology, GXV-3000 IP Video Phone features superb audio and video quality, rich function- alities, stylish exterior design and highly attractive price.

  • Page 10: Configuration

    Wind Currents Communications, Inc. GXV-3000 User Manual figurable screen-saver pictures, still picture capture/store/send (VGA resolution), visual voice message indicator, intuitive graphic user interface enabled by 5 navigation buttons, etc. Support 2 USB (2.0) host ports, 1 audio and 1 video output jack (capable of outputting video to an external TV simultaneously), headset jack (2.5mm)

  • Page 11: Hardware Specification

    GXV-3000 User Manual 3.2 Hardware Specification The table below describes the hardware specification of GXV-3000: Model Ethernet Port Camera Auxiliary Port Exterior Headset Jack Universal Power Supply Dimension Weight Operating Temperature Humidity Compliance Wind Currents Communications, Inc. GXV-3000 Dual 10M/100M auto-sensing Ethernet ports Switch or router/NAT mode configurable 5.6 inch TFT color LCD...

  • Page 12: Using Gxv-3000 Ip Video Phone

    Using GXV-3000 IP Video Phone 4.1 Getting Familiar with LCD GXV-3000 IP Video phone has a 5.6 inch TFT color LCD. Here is the sample LCD display showing the phone is registered to VoIP service providers’ SIP server/proxy with one missed call icon.

  • Page 13: Getting Familiar With Keypad

    GXV-3000 User Manual Handset, Speakerphone and Ring Volume Icon: Real-time Clock: Time Icon: 4.2 Getting Familiar with Keypad Here is the key assignment in the phone’s keypad: Hold Speaker Send/Re-Dial 0-7 scales to adjust handset / speakerphone / ring volume...
  • Page 14 GXV-3000 User Manual GXV-3000 IP Video phone has 30 key buttons: Key Button LINE1-LINE3 UP ↑ DOWN ↓ LEFT RIGHT TRNF CONF MESSAGE CAMERA BLOCK MUTE/DEL CAMERA LOCAL LOOPBACK DISPLAY ADDRESS BOOK Key Button Definitions 3 Line keys with LED, can be configured to different SIP profile Next “Menu Item”...

  • Page 15: Making And Answering Phone Calls

    When LINE3 is pressed, user will hear dial tone and see “Asterisk PBX”. For outgoing calls, GXV-3000 will pick up the LINE pressed, which the LED will be lit up in solid red color. User can switch the dialing account before dialing any digits by pressing the same LINE button one or more times.

  • Page 16: Making Calls

    LINE if it is not in use. When the “virtually” mapped line is in use, GXV-3000 will flash the next available LINE (from Left to Right) in red color. A LINE is defined as “ACTIVE” when it is making or receiving a call, and its corresponding LINE LED is lit up in solid RED.
  • Page 17 GXV-3000 User Manual To make a direct IP calling, press “OK” button to bring up MAIN MENU, the select “Direct IP Call” in the MENU and press OK to select, then key in the 12-digit target IP address, press OK key again to call out.

  • Page 18: Receiving Calls

    “HOLD” by pressing another available LINE for making or receiving other phone calls. 4.3.7 Call Waiting and Switch between Calls GXV-3000 can switch to another line for making or answering calls and automatically put an ACTIVE call on Hold.

  • Page 19: 3-Way Conferencing

    LINE. 4.3.10 Checking Message and Message Waiting Indication When GXV-3000 is on-hook, pressing the MSG button will trigger the phone to call the VoiceMail Server (VMS) configured for the primary account. If a line/account is selected first, it dials the VMS configured for that account.

  • Page 20: Camera Block

    Wind Currents Communications, Inc. GXV-3000 User Manual again will resume the conversation. When pressed, the red icon (muted microphone) will blink in the LCD to remind call is muted. When dialing a number or during the Key Pad “MAIN MENU” configuration mode, press “MUTE/DEL”...

  • Page 21: Call Features

    GXV-3000 User Manual 4.4 Call Features GXV-3000 series phone supports a list of call features: Caller ID Block (or Anonymous Call), Dis- able/Enable Call Waiting, Call Forward on Busy, Delay, or Unconditional, etc. Following table shows the call features of GXV-3000 series phone.

  • Page 22: Configuration Guide

    Wind Currents Communications, Inc. GXV-3000 User Manual Configuration Guide 5.1 Configuration with Keypad When the phone is on hook, press the OK button to enter MENU mode. When the phone goes off hook or a call comes in, the phone automatically exits the MENU state and prepares for the call. It also exits the MENU state if left idle for 20 seconds.
  • Page 23 Wind Currents Communications, Inc. GXV-3000 User Manual - 23 -...

  • Page 24: Configuration With Web Browser

    Phone-IP-Address is the IP address of the phone, which showed in the LCD screen. 5.2.2 End User Configuration Once this HTTP request is entered and sent from a Web browser, the GXV-3000 will respond with the following login screen:...
  • Page 25 GXV-3000 User Manual Web Port: (default for HTTP is 80 and HTTPS is 443) End User Pass- word: IP Address: dynamically (will attempt PPPoE first if PPPoE setting is non-blank) DHCP hostname: DHCP domain: DHCP vendor class ID: PPPoE account ID:...
  • Page 26 NAT router mode (not implemented yet) • To use the PPPoE feature the PPPoE account settings need to be set. The GXV-3000 will attempt to establish a PPPoE session if any of the PPPoE fields is set.
  • Page 27 GXV-3000 User Manual Time Display Format LCD time display in 12 hour or 24 hour format Date Display Format Allow user to choose among the following three formats: Year-Month-Day Month-Day-Year Day-Month-Year LCD displays clock if set to “Yes”, it will show clock in the LCD. Default is...

  • Page 28: Software Version

    System Up Time This field shows system up time since the last reboot. This field indicates whether the accounts are registered to the related SIP Registered server(s). GXV-3000 can support three different SIP profile. Grandstream Device Configuration ADVANCED SETTINGS Account 2: Yes...

  • Page 29: Advanced User Configuration

    This field shows whether the PPPoE connection is up if connected to DSL modem. Detected NAT Type This field shows what kind NAT router the GXV-3000 is connected to. It is based on the result of STUN protocol resolution. 5.2.3 Advanced User Configuration To login to the Advanced User Configuration page, please follow the instructions in section 5.2.1 to...
  • Page 30 Yes, check for upgrade every (URI or IP address) Yes (configuration update via keypad is disabled if set to Yes) Update Cancel All Rights Reserved Grandstream Networks, Inc. 2005-2006 - 30 - Wind Currents Communications, Inc. (0-7) 10080 minutes (default 7 days)
  • Page 31 GXV-3000 User Manual Admin Pass- Administrator password. Only administrator can configure the “Advanced Settings” word page. Password field is purposely left blank for security reason after clicking update and saved. The maximum password length is 25 characters. Silence Sup- This controls the silence suppression/VAD feature of G723 and G729. If set to pression “Yes”, when a silence is detected, small quantity of VAD packets (instead of audio...
  • Page 32 RTP ports. This is usually necessary when multiple GXV-3000s are behind the same NAT. Default is No. Keep-alive in- This parameter specifies how often the GXV-3000 sends a blank UDP packet to the terval SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds.
  • Page 33 Here “:6688” is the specific TCP port that the HTTP server is listening at, it can be omitted if using default port 80. Note: If Auto Upgrade is set to No, GXV-3000 will only do HTTP download once at boot up.
  • Page 34 NTP server This parameter defines the URI or IP address of the NTP (Network Time Protocol) server which is used by GXV-3000 to display the current date/time. Distinctive Customer Ring Tone 1 to 3 with associate Caller ID: when selected, if Caller ID is...
  • Page 35 GXV-3000 User Manual Use Quick IP This model has the ability to dial an IP address under the same LAN/VPN segment Call Mode by simply pressing the last octet in the IP address, without SIP server required. In the Advanced Settings page there is an option "Use Quick IP-call mode", by de- fault it is set to No.

  • Page 36: Individual Account Settings

    GXV-3000 User Manual 5.2.4 Individual Account Settings Three independent SIP accounts each has its own configuration page. Their configurations are identi- cal. The following is a screen shot of SIP Account 2 settings. STATUS BASIC SETTINGS Account Active: ABC Company Account Name: sip.abc.com...
  • Page 37 Enable Video: H.264 payload type: Special Feature: Standard All Rights Reserved Grandstream Networks, Inc. 2005-2006 Yes (if Yes, Call Forwarding & Call-Waiting-Disable are supported locally) (in seconds. default 180 seconds) (in seconds. default and minimum 90 seconds) No (Request for timer when making outbound calls)
  • Page 38 (about 45 days). Local SIP port This parameter defines the local SIP port the GXV-3000 will listen and trans- mit. The default value for Account 1 is 5060. It is 5062, 5064, 5066 for Ac- count 2, Account 3 and Account 4 respectively.
  • Page 39 STUN server. If the detected NAT is a Full Cone, Restricted Cone, or a Port-Restricted Cone, the GXV-3000 will attempt to use its mapped public IP address and port in all of its SIP and SDP messages.
  • Page 40 Caller ID from display- ing. When set to “Yes”, GXV-3000 will automatically switch on speaker to answer Auto Answer the incoming call. Set to Intercom/Paging mode, it will answer the call based on the SIP info header from the server.

  • Page 41: Saving The Configuration Changes

    STATUS BASIC SETTINGS Your configuration changes have been saved. All Rights Reserved Grandstream Networks, Inc. 2005-2006 User is recommended to power cycle the IP phone after seeing the above message. Grandstream Device Configuration ADVANCED SETTINGS ACCOUNT 1 They will take effect on next reboot.

  • Page 42: Rebooting The Phone From Remote

    You may relogin by clicking on the link below in 30 seconds. Click to relogin All Rights Reserved Grandstream Networks, Inc. 2004 At this point, user can relogin to the phone after waiting for about 30 seconds. - 42 -...

  • Page 43: Configuration Through Central Provisioning Server

    5.3 Configuration through Central Provisioning Server Grandstream GXV-3000 can be automatically configured from a central provisioning system. When GXV-3000 boots up, it will send TFTP or HTTP request to download configuration file which is “cfg000b82xxxxxx”, where “000b82xxxxxx” is the MAC address of the GXV-3000.

  • Page 44: Software Upgrade & Customization

    If the configured upgrade server is found and a new code image is available, the GXV-3000 phone will attempt to retrieve the new image files by downloading them into the phone’s SRAM. During this stage, the GXV-3000 phone’s LCD will show firmware file downloading process.
  • Page 45 Unzip the file and put all of them under the root directory of the TFTP server. Put the PC running the TFTP server and the GXV-3000 phone in the same LAN segment. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade.

  • Page 46: Managing Firmware And 6.4 Customization Owns

    GXV-3000 User Manual 6.2 Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP. “Upgrade Server” is the TFTP or HTTP server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format.
  • Page 47 GXV-3000 User Manual There is a limitation for the flash size to hold the screensaver image file (image.bin) also. Currently the screensaver file (image.bin) limitation is 20 images or 320kb whichever limit is reached first. Screensaver picture can be changed the same way as customized ring tone.
  • Page 48 Wind Currents Communications, Inc. GXV-3000 User Manual Here is the screen shot of the Screensaver Tool Utility: Please keep in mind the limitation of the image.bin file. Once the file is generated by this utility tool, please put the file into the same folders containing firmware files.

  • Page 49: Customization Ownr

    GXV-3000 User Manual 6.5 Customization own Ring Tones User can customize the ring tone using the free tool downloadable from our website: http://www.grandstream.com/y-ringtone.htm Please follow the same rules as the Screensaver to generate the ring tone files and load them into the phone.

  • Page 50: Auxiliary Ports

    Wind Currents Communications, Inc. GXV-3000 User Manual Auxiliary Ports 7.1 USB 2.0 Port When a USB device is plugged into one of the two USB 2.0 ports, an icon will show up in the lower part of the LCD to illustrate the connected device. Following is the snap shot of the LCD when an USB...

  • Page 51: Capture Pictures Via Usb Port

    Wind Currents Communications, Inc. GXV-3000 User Manual 7.1.1 Capture pictures via USB port When a USB flash drive is plugged into the USB port and icon showed up to illustrate the drive is ready, user can snap shot or capture the picture showed on the LCD and save it into the flash disk.
  • Page 52 GXV-3000 User Manual 7.2 RCA style stereo audio & composite video output The picture below shows the connection of GXV-3000 to TV set which allows use to watch the video and hear the audio on home TV set. Figure 7-2:...

  • Page 53: Headset Jack

    GXV-3000 User Manual 7.3 Headset Jack The picture below shows the handset and headset connectors’ wiring schema of GXV-3000. Figure 7-3: As show in the schema, the left side is pin assignment of a RJ-22 handset plug; while the right side is showing a normal 2.5mm headset plug.

  • Page 54: Video Surveillance

    GXV-3000 can be turned into a video surveillance camera. It works very well if the monitor device and the GXV-3000 are in the same LAN. If the monitor device is out side the router in another LAN through two routers, unless tweaks the routers correctly, it is very hard to make that working correctly and reliably.
  • Page 55 GXV-3000 User Manual There are several limitations: 1. Currently it supports only 2 concurrent views on GXV. The video stream is set at 5 frame per sec- ond and 128kbps. 2. The video stream will stop if a call starts. The phone’s video stream server will not actively termi- nate the session, but most clients will tear down the session after certain interval without video stream.

  • Page 56: Restore Factory Default Setting

    GXV-3000 User Manual Restore Factory Default Setting WARNING !!! Restore the Factory Default Setting will PRINT Please BACKUP or stream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider.

  • Page 57: Glossary Of Terms

    GXV-3000 User Manual Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance.
  • Page 58 GXV-3000 User Manual and wireless local loop. The DECT Common Interface radio standard is a multicarrier time di- vision multiple access, time division duplex (MC-TDMA-TDD) radio transmission technique using ten radio frequency channels from 1880 to 1930 MHz, each divided into 24 time slots of 10ms, and twelve full-duplex accesses per carrier, for a total of 120 possible combinations.

  • Page 59: Echo Cancellation

    GXV-3000 User Manual An FXO interface will accept calls from FXS or PSTN interfaces. All countries and regions have their own standards. FXO is complimentary to FXS (and the PSTN). Foreign eXchange Station An FXS device has hardware to generate the ring signal to the FXO extension (usually an ana- log phone).

  • Page 60: Network Address Translation

    GXV-3000 User Manual The intent of H.264/AVC has been to create a standard that would be capable of providing good video quality at bit rates that are substantially lower (e.g., half or less) than what previous standards would need (e.g., relative to MPEG-2, H.263, or HTTP Hyper Text Transfer Protocol;...
  • Page 61 GXV-3000 User Manual OBP/SBC Outbound Proxy or another name Session Border Controller. A device used in OBP/SBCs are put into the signaling and media path between calling and called party. The OBP/SBC acts as if it was the called VoIP phone and places a second call to the called party.
  • Page 62 GXV-3000 User Manual Simple Traversal of UDP over NATs, is a multiple NATs) to find out its public address, the type of NAT it is behind and the internet side port associated by the NAT with a particular local port. This information is used to set up UDP communication between two hosts that are both behind NAT routers.

Table of Contents

Save PDF