Common Problems And Solutions - Proxim Harmony 8550 Manual

Common Problems and Solutions

Problem 1:
The Harmony 802.11b Access Point does not automatically register with a Harmony AP
Controller.
Solution 1:
Follow these steps:
1. Confirm that the Link LED is on; this means that the Access Point has a network
connection. If the LED is not on, try another Ethernet cable.
2. Try recycling power to the unit. The Access Point will try to contact an AP Con-
troller during boot-up. Therefore, if you are using the external AC power supply,
you should connect the AP to the Ethernet network before turning on the unit.
3. Access the Harmony Access Point Management tool and confirm that AP
Controller Dependence is set to either Dependent or Flexible.
4. Access the Harmony system's Web browser interface and confirm that the "Allow
New APs to Be Added Automatically" parameter is set to True.
4. If none of the above solves the problem, try to manually add the Access Point as
described in the Harmony Access Point Controller Model 7560 User's Guide.
Problem 2:
My 802.11 PC Card will not associate with the Harmony 802.11b Access Point.
Solution 2:
Follow these steps:
1. Try to bring the devices closer together; the PC Card may be out of range of the
Access Point.
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