Common Problems And Solutions - Proxim Harmony 8570 User Manual

Troubleshooting

Common Problems and Solutions

Symptom/Question
I forgot my password and now I
can't access the Access Point's
configuration tool.
I can't remember the static
IP address that I assigned to the
Access Point.
I'm using the Access Point in
Independent mode. What
happens if I add an AP Controller
to the network?
I moved the Access Point to a
network that has an AP Controller
installed. However, the Access
Point does not partner with the AP
Controller.
What happens if my AP Controller
fails? Will the Access Point switch
to Independent mode?
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Possible Solution/Answer
Contact Proxim Technical Support for
assistance.
Contact Proxim Technical Support for
assistance.
The Access Point will exit from Independent
mode and partner with the AP Controller
approximately one minute after the
AP Controller is connected to the network.
The AP's Status LED will turn solid green.
Check the Access Point's IP address. If you
have assigned a static IP address, set Use
DHCP back to Yes. When an AP is connected
to a network that contains an AP Controller,
its IP address assignment should come from
the AP Controller. This applies even if you
want to assign a static IP address to the AP;
in this case, use the Harmony System's
Specify IP option. See the Harmony AP
Controller User's Guide for details.
If an AP Controller fails, the Access Point will
not switch to Independent mode. The unit's
Status LED will turn amber once the Access
Point has detected that the AP Controller is
no longer available. If the AP Controller
remains down, recycle power to the Access
Point; the Access Point will operate in
Independent mode after it reboots.
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