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TIP
An occasional restart can be good for your phone just the way a restart can be
good for your computer. Every once in a while, restart your phone.
Why this might help
Restarting your phone closes all applications, frees up all memory, and
reinitialize wireless services (phone, Bluetooth
fresh start.
Did this solve the problem?
•
Yes: Stop.
•
No: Continue.
T3. Triple-toggle to restart
1
Press and hold
power
.
2
While still holding down
power
times.
Wait a few seconds for the restart to begin.
Or try this method for restarting your phone: 3-key restart:
hold these
keys—Option
+
Sym
once. Give this method at least ten seconds for the restart to begin.
Why this might help
A triple-toggle or 3-key restart may be effective if the screen is off and you
can't turn it on, or if gestures don't work. These restarts also close all
applications, free memory, and reinitialize wireless services (phone,
Bluetooth
®
technology, and Wi-Fi).
NOTE
Because open applications are forced to close immediately during this kind
of restart, some unsaved data may be lost.
technology, and Wi-Fi). A
®
, slide the
ringer
switch three
Press and
+ R—and then release them all at
Did this solve the problem?
•
Yes: Stop.
•
No: Continue.
T4. Top off the battery
1
Connect the
USB cable
to the
2
Plug the
AC charger
into a working electric outlet.
3
Let the battery charge completely.
Why this might help
The system may have shut down because of an error reading the charge
level. Fully charging the battery resets the charge value.
Did this solve the problem?
•
Yes: Stop.
•
No: Continue.
AC charger
and to your phone.
Chapter 12 : Troubleshooting
205
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