Page 1 Handbook for Palm Tungsten ™ ™ Handhelds...
Page 2 End User Software License Agreement. Software Download Available Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download the Palm Desktop software from www.palm.com/support/intl. PN: 406-4534A-IE...
Page 3: Table Of Contents
Contents About This Book ..........1 Chapter 1: Welcome .
Page 4 Removing applications ......... . . 61 Removing Palm Desktop software ....... . . 61 Chapter 5: Using Address Book .
Page 5 Contents Address Book menus ..........69 Record menus .
Page 6 Options menus ..........103 Chapter 11: Using Palm™ Mobile ....... . 105 Using your hands-free headset .
Page 7 Contents Mobile menu ........... 128 Options menu .
Page 8 Options menu ..........160 Chapter 17: Using Palm™ VersaMail™ Personal E-mail Software ..161 Getting started with the VersaMail application .
Page 9 Using Palm WAP Browser menus ........
Page 10 Contents Chapter 19: Using World Clock ........275 Setting the primary location .
Page 11 Contents Date and Time preferences ......... 317 Digitizer preferences .
Page 12 Palm WAP Browser problems ........
Page 13 Contents Product Regulatory and Safety Information ......395 Index ............399 xiii...
Page 14 Contents...
Page 15: About This Book
About This Book This handbook is designed to help you get up and running quickly on your Palm™ Tungsten™ W handheld. It describes all you need to know about how to use your handheld and the applications that come with it. It describes:...
Page 16 About This Book...
Page 17: Chapter 1: Welcome
CHAPTER 1 Welcome Your new Palm™ Tungsten™ W handheld is wirelessly enabled so that you can use it to transmit and receive information over the airwaves. Use your handheld to do the following: Send SMS (Short Message Service) messages. Read, compose, and send e-mail on-the-go.
Page 18: System Requirements
– Windows ME – Windows 2000 Pro (requires administrator rights to install Palm Desktop software) – Windows XP Home or Pro (requires administrator rights to install Palm Desktop software) Internet Explorer 4.01 with SP2 or later 50 megabytes (MB) available hard disk space...
Page 19: Wireless Service
Wireless service 12MB available RAM Monitor that supports screen resolution of 800 x 600 or better CD-ROM or DVD-ROM drive (you can also download Palm Desktop software from www.palm.com/support/intl Mouse One available USB port or serial port (serial cradle/cable sold separately and...
Page 20: Making A Call In A Medical Or Safety Emergency
Palm handheld. Some third- party applications, however, may not have been upgraded to be compatible with your new Palm handheld, or they may not have been designed to incorporate all the features available in your handheld.
Page 21: Finding Information
Read the readme file for your handheld. After you install Palm Desktop software on your computer, open the Palm folder. The readme file is located in the Helpnote folder. Finding information For installation information, see Getting Started that came with your Tungsten W handheld.
Page 22 Chapter 1 Welcome...
Page 23: Chapter 2: Exploring Your Handheld
CHAPTER 2 Exploring Your Handheld Your wirelessly enabled Palm™ Tungsten™ W handheld helps you stay in touch with important information while you are away from your desk. You can stay organized, on time, and up-to-date with daily tasks. Use your new handheld to do the following: Compose and securely send and receive business or personal e-mail wirelessly.
Page 24: Locating Handheld Components
Chapter 2 Exploring Your Handheld Insert SD or MultiMediaCard expansion cards to add more software or memory, or to back up your data. Beam information to another device that has an infrared (IR) port. Locating handheld components Take a few moments to locate the front and back panel components of your handheld.
Page 25 Locating handheld components Uses infrared technology to transmit data to and receive data IR port ® ® from other Palm OS handhelds, and to perform HotSync operations. See “Using elements of the handheld interface” Chapter 3 and see “Conducting IR HotSync operations”...
Page 26: Using The Indicator Light
Chapter 2 Exploring Your Handheld The navigator center Select button enables you to select Select button items. The Select button also has some special functions that are described in this handbook. Displays the applications and information stored in your Screen handheld.
Page 27: Locating Back Panel Components
Connects the hands-free headset to your handheld, enabling Headset jack you to make or receive telephone calls. For use by Palm, Inc., authorized service personnel only. Service test point Under normal use, you should not have to use the reset Reset button button.
Page 28: Adding An Expansion Card
Chapter 2 Exploring Your Handheld Adding an expansion card A tiny expansion card (sold separately) increases the variety of tasks you can do and the amount of space you have for storing software and data on your handheld. To insert a card: Insert the card in the direction shown by the icon.
Page 29: Using The Backlight
Using the backlight Using the backlight The backlight makes it easy for you to see the information on your handheld. The backlight is on by default but can be turned off to extend battery life. You can turned on, off, or adjust the backlight in the following ways: Turn off the backlight and power automatically (after a period of inactivity) with the Auto-off feature.
Page 30 Chapter 2 Exploring Your Handheld...
Page 31: Chapter 3: Navigating And Entering Data
Using the five-way navigator Using the handheld keyboard Beaming data from another device that has an infrared port Entering or importing data in Palm™ Desktop software and then synchronizing with your handheld Tapping Like using a mouse to click elements on a computer screen, using the stylus to tap elements on your handheld screen is the basic action that gets things done on your handheld.
Page 32: Using The Navigator
Chapter 3 Navigating and Entering Data Just as you can drag the mouse to select text or move objects on your computer, you can also drag the stylus to select text. You can also use the stylus to drag the slider of any scroll bar.
Page 33: Using The Keyboard
Using the keyboard To navigate in dialog boxes: While a pick list is open, press Up or Down on the navigator to highlight an item, and then press Select on the navigator to select the item. Press Select on the navigator to close a dialog. If there’s only one button, pressing Select activates that button.
Page 34: Typing Capital Letters
Chapter 3 Navigating and Entering Data Press to access the secondary character set. See “Using the Function key: Function key” later in this chapter. Capitalizes letters or opens the Find dialog box. For CAPS/Find key: more information on capitalizing letters, see the next section “Typing capital letters”.
Page 35 Using the keyboard This feature does not work with every key or with the Function key secondary NOTE character set. To access international characters from the keyboard: Press and hold a key. Press Up or Down on the navigator. Accessing the onscreen keyboards You can open the onscreen keyboards anytime you need to enter special characters or numbers on your handheld.
Page 36: Using The Function Key
Chapter 3 Navigating and Entering Data Using the Function key The Function key enables you to access the secondary character or feature set from each of the keys. The secondary character and feature set is labeled in blue in the upper right on each available key. Function key When you press Function , a dot appears in the lower-right corner, indicating...
Page 37: Using Menu Commands
Using the keyboard Using menu commands By using the menu commands you can access many functions directly from the keyboard without tapping. Most menu commands have an equivalent Command stroke, which is similar to the keyboard shortcuts used to execute commands on computers. The command letters appear to the right of the command names.
Page 38: Using Shortcuts
Chapter 3 Navigating and Entering Data Using ShortCuts ShortCuts make entering commonly used words or phrases quick and easy. ShortCuts are similar to the Glossary or Autotext features of some word processors. The handheld comes with several predefined ShortCuts, and you can also create your own.
Page 39 Using elements of the handheld interface When a checkmark appears in a check box, the Check box corresponding option is active. To insert or remove a check mark: If a check box is empty, tapping it inserts a checkmark. If a check box is selected, tapping it removes the checkmark.
Page 40: Beaming Data
Infrared Data Association (IrDA). This means that not only can you beam data to another Palm OS ® handheld that’s close by and equipped with an IR port, but you...
Page 41 For best results, handhelds should be between 10 centimeters (approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the path between the two handhelds must be clear of obstacles. The beaming distance to other Palm OS handhelds may be different.
Page 42 Chapter 3 Navigating and Entering Data Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue working on your handheld. You can also press and hold the Address Book application button to instantly beam your business card to another device with an IR port To beam an application: Press the Home...
Page 43: Using Your Computer Keyboard
Save the data in one of the file formats in the following list, import it into Palm Desktop software, and then perform a HotSync operation to transfer the data to your handheld.
Page 44 With File Link, you can import data stored in any of the following formats: Comma-separated (*.csv) Memo Pad archive (*.mpa) Address Book archive (*.aba) Text (*.txt) For information on how to set up a file link, see the Palm Desktop online Help.
Page 45: Importing Data From A Mac Computer
Importing data Importing data from a Mac computer Palm Desktop software can import data from any of the following applications when you export the data in the appropriate file format: Address Book Plus (text file) Claris Organizer (Palm Desktop software can open these files directly).
Page 46 Chapter 3 Navigating and Entering Data From the Delimiters pop-up menu, choose the appropriate delimiter. Click OK. To add the imported data to your handheld, perform a HotSync operation. See Palm Desktop online Help for more information on importing and exporting data.
Page 47: Chapter 4: Working With Applications
CHAPTER 4 Working with Applications This chapter explains how to open and switch between applications on your handheld, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups.
Page 48: Other Ways To Open Applications
Chapter 4 Working with Applications Other ways to open applications You can also open applications on your handheld in either of the following ways: Press and hold Select on the navigator to open the Applications Launcher. Press Select on the navigator to insert the highlight. Press Up, Down, Right, and Left on the navigator to highlight the icon of the application you want to open.
Page 49: Categorizing Applications
Categorizing applications To switch to an expansion card: Tap the pick list in the upper-right corner. When the highlight in the Applications Launcher is not active, you can also press and hold Select on the navigator to open the category pick list. Select the category item that matches the name of the expansion card.
Page 50: Changing The Applications Launcher Display
Chapter 4 Working with Applications Tap the pick list next to each application to select a category. To create a new category, select Edit Categories from the pick list. Tap Enter New, enter the category name, and then press Function , or tap OK to add the category.
Page 51: Copying Applications To Or From An Expansion Card
Copying applications to or from an expansion card Tap the View By pick list and select List. Press Function + Enter or tap OK. To open the Applications Launcher to the last opened category: Press Home Press Command Stroke + R. Alternately, press Function + Menu , select Options, and then select...
Page 52 Chapter 4 Working with Applications Tap an application to copy. Tap Copy. Press Function + Enter or tap Done. You can install applications to a card that is seated in the expansion card slot ® during a HotSync operation; see “Installing add-on applications”...
Page 53: Selecting Copy Settings
Selecting copy settings Selecting copy settings When using the copy feature, you can set the following: How applications are sorted and listed Whether to copy only the application or both the application and its data files To select copy settings: Press Home Press Command Stroke + C.
Page 54 Chapter 4 Working with Applications To open the menu bar: Open an application (such as Memo Pad). Do one of the following: – Press Function + Menu – Tap the inverted title area at the top of the screen. Tap the title area Press Press Menu...
Page 55: Choosing Application Preferences
Choosing application preferences Menu commands Most menu commands have an equivalent Command stroke, which is similar to the keyboard shortcuts used to execute commands on computers. For information on using menu commands see “Displaying online tips” Chapter Choosing application preferences You can set options that affect an entire application in the application’s Preferences dialog box.
Page 56: Editing Records
Chapter 4 Working with Applications Editing records After you create a record, you can change, delete, or enter new text at any time. Two screen features tell you when your handheld is in editing mode: A blinking cursor One or more dotted edit lines Blinking cursor Edit line In Note Pad you can write anywhere on the screen.
Page 57: Deleting Records
Performing common tasks The following commands may appear in an Edit menu: Reverses the action of the last edit command. For example, if you Undo used Cut to remove text, Undo restores the text you removed. Undo also reverses deletions you made using the backspace. Removes the selected text and stores it temporarily in the memory of your handheld.
Page 58: Purging Records
A confirmation dialog box appears. If you want to save a copy of the deleted item to an archive file in Palm™ Desktop software, be sure that the check box is selected. If you don’t want to save a copy, tap the check box to deselect it.
Page 59: Categorizing Records
Performing common tasks If you want to save a copy of the purged records to an Date Book, To Do List: archive file on your desktop, be sure that the check box is selected. If you don’t want to save a copy, tap the check box to deselect it. Select the category you want to purge.
Page 60 Chapter 4 Working with Applications Tap the Category pick list to display the list of available categories. Select the category for the record. Press Function + Enter or tap OK. In Address Book, Note Pad, and Memo Pad you can select the category NOTE name in the upper-right corner of the screen to assign the item to a different category.
Page 61 Performing common tasks To define a new category: Tap the category pick list in the upper-right corner of the screen or list. Tap here Select Edit Categories. Tap New. Enter the name of the new category, and then press Function + Enter tap OK.
Page 62: Finding Information
Chapter 4 Working with Applications To rename a category: Tap the category pick list in the upper-right corner of the screen or list. Select Edit Categories. Select the category that you want to rename, and then tap Rename. Enter the new name for the category, and then press Function + Enter or tap OK.
Page 63 Performing common tasks Looking up Address Book records In Address Book, you can use the Look Up line with the stylus or the navigator to look up and quickly scroll to any of your Address Book entries. To look up an Address Book record with the stylus: From the Address list screen, enter the first letter of the name you want to find.
Page 64 Chapter 4 Working with Applications If only one match is possible for a particular position, the highlight jumps to the next position. Press Up or Down on the navigator to select the next letter of the name you want to find. The list then scrolls to the first entry that starts with those two letters.
Page 65 Performing common tasks As your handheld searches for the text, you can tap Stop at any time. You may want to do this if the entry you want appears before your handheld finishes the search. To continue the search after you tap Stop, tap Find More. Tap the text that you want to review.
Page 66 Chapter 4 Working with Applications Looking up names to add to Expense records In Expense, Lookup displays the names in your Address Book that have data in the Company field. You can add these names to a list of attendees associated with an Expense record.
Page 67: Sorting Lists Of Records
To sort the Note Pad and Memo list manually, tap and drag a note or memo to a new location in the list. To make the list appear in Palm Desktop software as you manually sorted it on your handheld, open the application in Palm Desktop software and click Sort...
Page 68: Attaching Notes
Chapter 4 Working with Applications To sort records in To Do List and Expense: Open the application to display the list screen. Tap Show. Tap the Sort by pick list and select an option. Press Function + Enter or tap OK. Attaching notes In Address Book, Date Book, To Do List, and Expense, you can attach a note to a record.
Page 69: Choosing Fonts
Performing common tasks Choosing fonts In many applications, you can change the font style to make text easier to read. You can choose small, small bold, large, or large bold fonts in each application that enables you to change font style. Small font Small bold font Large bold font...
Page 70: Receiving Alerts
Chapter 4 Working with Applications Receiving alerts You can receive alerts on your handheld and in Palm Desktop software. Receiving alerts on your handheld When you use certain application settings, your handheld can alert you to any of the following:...
Page 71: Hiding Or Masking Private Records
Installing and removing applications Receiving alerts from Palm Desktop software You can also set an option to receive Date Book event alerts from Palm Desktop software. The feature is disabled by default, so you must enable it within Palm Desktop software.
Page 72 Chapter 4 Working with Applications You can also access the Install Tool dialog by selecting Install Tool from the Palm Desktop program group or by double-clicking any file with a PRC, PDB, PQA, PNC, or SCP file extension. In the User drop-down list, select the name that corresponds to your handheld.
Page 73 On your Mac computer, copy or download the application you want to install into the Add-on folder in your Palm folder. Double-click the HotSync Manager icon in the Palm folder. From the HotSync menu, select Install Handheld Files. From the User pop-up menu, select the name that corresponds to your handheld.
Page 74 This can happen if the file type was not recognized during the HotSync operation. Expansion cards may hold applications that use files other than the Palm application files. In order for your handheld to recognize such a file, you must launch the application at least once.
Page 75: Removing Applications
+ Enter or tap Done. Removing Palm Desktop software If you no longer want to use Palm Desktop software, you can remove it from your computer. To remove Palm Desktop software from a Windows computer: From the Windows Start menu, select Settings and then Control Panel.
Page 76 To remove Palm Desktop software from a Mac computer: Locate the Palm Desktop Installer icon and double-click. The Palm Desktop Installer icon is on the Palm Desktop CD or in the installer that you downloaded. Select Uninstall from the pop-up menu.
Page 77: Chapter 5: Using Address Book
CHAPTER 5 Using Address Book Address Book enables you to keep names, addresses, phone numbers, and other information about your personal or business contacts. Use Address Book to do the following: Quickly look up or enter names, addresses, phone numbers, and other information.
Page 78: Creating An Address Book Entry
Creating an Address Book entry A record in Address Book is called an entry. You can create entries on your handheld, or you can use Palm™ Desktop software to create entries on your ® computer and then transfer the entries to your handheld with your next HotSync operation.
Page 79: Selecting Types Of Phone Numbers
Selecting types of phone numbers Tap the scroll arrows or press Up/Down on the navigator to move to the next page of information. After you finish entering information, Press Function + Enter or tap Done. Tap Done To create an entry that always appears at the top of the Address list, begin the Last name or Company field with a symbol, as in *If Found Call*.
Page 80: Changing Address Entry Details
Chapter 5 Using Address Book Changing Address Entry details The Address Entry Details dialog box provides a variety of options that you can associate with an entry. To open the Address Entry Details dialog box: Tap the entry whose details you want to change. Tap Edit.
Page 81 Making connections from Address Book To make a connection with Quick Connect: Open the Address entry to which you want to connect. Press Right on the navigator to open the Quick Connect dialog box. You can also tap the Quick Connect icon in the title bar of the Address record.
Page 82: Tap-To-Connect
Chapter 5 Using Address Book Tap-to-Connect Tap-to-Connect enables you to select an entry and initiate a related task by tapping it with the stylus. By default, Tap-to-Connect is enabled. To enable Tap-to-Connect: Press Command Stroke + R. Alternately, press Function + Menu , and then select Preferences on the Options menu.
Page 83: Address Book Menus
Address Book menus Address Book menus Address Book menus are shown here for your reference, and Address Book features that are not explained elsewhere in this book are described here. “Using menus” Chapter 4 for information about selecting menu commands. The Record and Options menus may differ, depending on whether you’re displaying the Address list screen or the Address view screen.
Page 84 Chapter 5 Using Address Book Preferences Determines how Address Book Remember last category: appears when you return to it from another application. If you select this check box, Address Book shows the last category you selected. If you clear it, Address Book displays the All category.
Page 85: Chapter 6: Using Calculator
CHAPTER 6 Using Calculator Calculator enables you to perform basic calculations. Use Calculator to do the following: Perform addition, subtraction, multiplication, division, and square root operations. Store and retrieve values. Display the last series of calculations, which is useful for confirming a series of “chain”...
Page 86: Viewing Recent Calculations
Chapter 6 Using Calculator Toggles the current number between a negative and positive value. If you want to enter a negative number, enter the number first and then press the +/- button. Places the current number in memory. Each new number you enter with the M+ button is added to the total already stored in memory.
Page 87: Using Calculator Menus
Using Calculator menus Using Calculator menus The Calculator menu shown here is for your reference, and the Calculator feature described here is not explained elsewhere in this book. “Using menus” Chapter 4 for information about choosing menu commands. Options menu Shows version information for Calculator.
Page 88 Chapter 6 Using Calculator...
Page 89: Chapter 7: Using Card Info
CHAPTER 7 Using Card Info Card Info enables you to review general information about an expansion card. Use Card Info to do the following: Review card contents. Rename a card. Format a card. Reviewing Card Information You can view the card name, type, available storage space, and a summary of its contents.
Page 90: Renaming A Card
Chapter 7 Using Card Info Renaming a card Renaming a card enables you to give an easy to recognize name to the card. To rename a card: Press Home Tap the Card Info icon Press Command Stroke + R. Alternately, press Function + Menu , and then select Rename Card on the Card menu.
Page 91: Managing An Expansion Card
Managing an expansion card Managing an expansion card When writing data to an expansion card, wait for your handheld to complete the operation before removing the card from the slot. This prevents data corruption or accidental damage to the expansion card. You can install applications to an expansion card after performing an initial ®...
Page 92 Chapter 7 Using Card Info...
Page 93: Chapter 8: Using Date Book
CHAPTER 8 Using Date Book Date Book enables you to quickly and easily schedule appointments or any kind of activity associated with a time and date. Use Date Book to do the following: Enter a description of your appointment and assign it to a specific time and date.
Page 94: Scheduling An Event
Chapter 8 Using Date Book Scheduling an event A record in Date Book is called an “event.” An event can be any kind of activity that you associate with a day. You can enter a new event on any of the available time lines.
Page 95 Scheduling an event Do one of the following: – Tap the time columns on the right side of the Set Time dialog to set the Start Time, and then tap the End Time box and tap the time columns to set the End Time.
Page 96 Chapter 8 Using Date Book – Press Up or Down on the navigator to scroll within the current day. – Tap Go To at the bottom of the screen to open the Go to Date dialog box. Select a date by tapping a year, month, and day in the calendar. Previous year Next year Tap to select a...
Page 97: Selecting An Event
Selecting an event If you create an event and decide later that there is no particular start or end time, you can easily change it to an untimed event. Tap the time of the event in the Date Book screen, tap No Time, and then press Function + Enter or tap OK.
Page 98 Chapter 8 Using Date Book Tap the pick list to select Minutes, Hours, or Days. Select the 5 and enter any number from 0 to 99 (inclusive) as the number of time units. Enter number of time units here Tap here to select unit of time Press Function + Enter...
Page 99: Scheduling Repeating Or Continuous Events
Scheduling repeating or continuous events Scheduling repeating or continuous events The Repeat function lets you schedule events that recur at regular intervals or extend over a period of consecutive days. A birthday is a good example of an event that repeats annually. Another example is a weekly guitar lesson that falls on the same day of the week and the same time of day.
Page 100: Considerations For Repeating Or Continuous Events
Chapter 8 Using Date Book To delete repeating events: Select the record you want to delete. Press Function + Menu Select Record, and then select Delete Event. Do one of the following: – Tap Current to delete only the current event item. –...
Page 101: Changing The Date Book View
Changing the Date Book view Changing the Date Book view In addition to displaying the time list for a specific day, you can also display a whole week, a month, an agenda, and the current time. To cycle through Day, Week, Month, and Agenda views: Press the Date Book application button repeatedly to display the next view.
Page 102: Working In Month View
Chapter 8 Using Date Book Tap an event to show a description of the event. Event details Tap to show event details Tips for using Week view Keep the following points in mind: To reschedule an event, tap and drag the event to a different time or day. Tap a blank time on any day to move to that day and have the time selected for a new event.
Page 103: Working In Agenda View
Changing the Date Book view Tips for using Month view Keep the following points in mind: Tap a day in the Month view to display that day in the Day view. Tap the scroll arrows in the upper-right corner, or press Left and Right on the navigator, to move forward or backward a month.
Page 104: Spotting Event Conflicts
Chapter 8 Using Date Book You can also change the category of To Do items shown. Tap on the NOTE pick list to choose another category. See Chapter 16 for more information on working with To Do items. Spotting event conflicts With the ability to define specific start and end times for any event, it’s possible to schedule events that overlap (an event that starts before a previous event finishes).
Page 105: Options Menu
Date Book menus, preferences, and display options Options menu Display Options Allows you to change Date Book’s appearance and which events are displayed. Activates the time bars that appear in the Day view. The Show Time Bars time bars show the duration of an event and illustrate event conflicts.
Page 106 Chapter 8 Using Date Book Preferences Defines the start and end times for Date Book screens. If the Start/End Time time slots you select do not fit on one screen, you can tap the scroll arrows to scroll up and down. Automatically sets an alarm for each new event.
Page 107: Chapter 9: Using Expense
Log miles traveled for a particular date or expense category. Sort your expenses by date or expense type. Send or export your expense information to popular computer applications, such as Microsoft Excel or Microsoft Word, using Palm™ Desktop software and HotSync ®...
Page 108: Adding Expense Items
Chapter 9 Using Expense Adding expense items A record in Expense is called an item. You can sort your Expense items into categories or add other information that you want to associate with the item. Tap New. Cursor of new item Tap New Enter the amount of the expense.
Page 109: Changing The Date Of An Expense Item
Adding expense items Changing the date of an Expense item Initially, Expense items appear with the date on which you enter them. You can change the date associated with any Expense item. To change the date of an Expense item: Tap the Expense item you want to change.
Page 110: Customizing The Currency Pick List
Chapter 9 Using Expense Enables you to choose the payment method used to pay the Payment Expense item. If the item is prepaid (such as airline tickets supplied by your company), you can choose Prepaid to place your expense in the appropriate company-paid cell of your printed expense report.
Page 111: Changing The Default Currency
Customizing the Currency pick list Changing the default currency You can select which currency appears by default when you’re entering Expense items. You can override this setting when entering individual expense items. To change your default currency: Open Expense. Press Command Stroke + R.
Page 112: Setting Show Options
Chapter 9 Using Expense Enter the name of the country and the symbol that you want to appear in Expense. Press Function + Enter or tap OK to close the Currency Properties dialog box. Press Function + Enter or tap OK. If you want to use your custom currency symbol as the default for all Expense NOTE items, select the symbol in the Preferences dialog box.
Page 113: Working With Expense Data On Your Computer
Working with Expense data on your computer After you enter your expenses into the Expense application on your handheld and perform a HotSync operation, Palm Desktop software enables you to do any of the following on your computer. See the Palm Desktop software online help for details.
Page 114: Using Expense Menus
Chapter 9 Using Expense Using Expense menus Expense menus are shown here for your reference, and Expense features that are not explained elsewhere in this book are described here. “Using menus” Chapter 4 for information about choosing menu commands. Record menu Options menu Opens the Preferences dialog box where you can select Preferences...
Page 115: Chapter 10: Using Memo Pad
Use Memo Pad to do the following: Send memos to popular computer applications like Microsoft Word when you ® synchronize using Palm™ Desktop software and HotSync technology. Assign memos to categories so that you can organize and view them in logical groups.
Page 116: Reviewing Memos
Chapter 10 Using Memo Pad In the Memo list screen, you can also begin typing to create a new memo. The first letter is automatically capitalized and begins your new memo. If you have a memo open, you can press Command Stroke + N.
Page 117: Record Menus
Using Memo Pad menus Record menus Memo list Memo screen Opens a dialog box where you can choose how to send all Send Category records in the selected category to another device. The options available depend on the software installed on your handheld. Opens a dialog box where you can choose how to send the Send Memo selected memo to another device.
Page 118 Chapter 10 Using Memo Pad...
Page 119: Chapter 11: Using Palm™ Mobile
Using Palm Mobile ™ Palm™ Mobile is a fast and simple way to use your handheld to make and receive calls. The Mobile features differ depending on your wireless service provider. Use Palm Mobile to do the following: Dial a number in a multitude of ways, such as from the keypad, or by using speed dial, call history, or your Address Book.
Page 120: Using Your Hands-Free Headset
If you are currently in another application, returns Mobile radio on-– Short press: active call in you to Palm Mobile Active Call screen. If you are in Palm session Mobile, cycles to the next application screen. Ends currently active call.
Page 121 Using your hands-free headset Place the earpiece speaker comfortably in your ear. Earpiece speaker Microphone When you have an active call, you can adjust the speaker volume on your headset using the Volume dialog box. To adjust the volume during an active call: Perform one of the following: –...
Page 122: Opening Palm Mobile
Chapter 11 Using Palm™ Mobile Opening Palm Mobile You can open Palm Mobile from the Applications Launcher or from the headset. The Mobile features available on your handheld depend on your contract with NOTE your wireless service provider. Some wireless service providers require a PIN to turn on the mobile radio.
Page 123: Answering A Phone Call
Do one of the following: – If your headset is not plugged in, insert the headset plug into the voice jack on your handheld and place the speaker in your ear. Palm Mobile automatically opens and answers the phone call.
Page 124: Dialing A Number From The Keypad
Chapter 11 Using Palm™ Mobile Dialing a number from the keypad You can dial a number using the keypad the same as you would using a mobile phone. To dial a number from the keypad: Tap the telephone number on the keypad.
Page 125: Managing A Phone Call
Managing a phone call The number is dialed and added to the Call History list. You are now ready to communicate. The most recently Tap Dial dialed number is displayed If you need to enter digits during the phone call to access voicemail or an automated phone-answering system, press the Keypad icon and use the on-screen keypad to enter the digits.
Page 126: Answering Call Waiting
Chapter 11 Using Palm™ Mobile To manage a phone call: Tap the name. Tap the appropriate button. Number not found in Address Book Number in Address Book You can use any of the following features: Disconnects only the current selected call, not the calls on hold.
Page 127: Using Conference Calling
Using conference calling Using conference calling Conference calling enables you to have from two to five active callers conversing together. The Mobile features available on your handheld depend on your contract with NOTE your wireless service provider. Creating a conference call You can create a conference call by conferencing the current callers, or you can dial and add callers.
Page 128: Managing A Conference Call
Once the number appears as the Active caller, tap Conference. Conference Managing a conference call Palm Mobile enables you to manage all parts of a conference call. You can do the following: Have a private conversation with one of the callers while the other callers are...
Page 129 Using conference calling Tap Private Conversation. Tap Private Conversation Tap Conference to end the private conversation and return to the conference call. To disconnect one caller: Tap name. Tap name Tap Disconnect Call. Tap Disconnect Call...
Page 130 Chapter 11 Using Palm™ Mobile To add a caller to a current conference call: Tap Add Call. Tap Add Call to add caller Enter the number and tap Dial. Once the number appears as the Active caller, tap Conference to add callers on hold.
Page 131: Retrieving Voicemail
When a voicemail message is waiting, a notification message is displayed. You can retrieve your voicemail messages directly from the notification message or from the Palm Mobile application. Your voicemail access number is configured in the Mobile preferences screen. See “Keyboard Preferences”...
Page 132: Using Speed Dial
Chapter 11 Using Palm™ Mobile If you need to enter digits during the phone call to access voicemail or an automated phone answering system, press the Keypad icon and use the on-screen keypad to enter the digits. Also, you can enter the numbers or characters from the keyboard.
Page 133: Dialing A Speed-Dial Entry
Using speed dial Tap a category and then tap an empty speed-dial button. Tap category Tap empty speed-dial button Enter a name and telephone number. You can type the letter “p” or a comma (,) to add a two second pause. Enter name and number Tap OK to add entry Press Function...
Page 134: Editing A Speed-Dial Entry
Chapter 11 Using Palm™ Mobile To dial a speed-dial entry: Tap Speed. Tap Speed Tap a category and then tap one of the speed-dial buttons. The number is dialed and added to the Call History list. You are now ready to communicate.
Page 135 Using speed dial Tap Edit. Tap Edit Tap an entry. Tap an entry Edit the entry. Edit name and number Tap Lookup to go to the lookup option Tap Clear to delete current entry Tap OK to change entry Press Function + Enter or tap OK.
Page 136: Using The Call History List
Chapter 11 Using Palm™ Mobile Using the Call History list Your handheld keeps a list of 20 of the most recently dialed numbers. If the number is an Address Book entry, the name from the Address Book entry appears in the Call History list.
Page 137: Using Redial Reminders
Using redial reminders Using redial reminders A redial reminder notifies you of an appointment you set to make a call. The reminder gives you the standard option to make the call, snooze, or go to the Reminders menu. Creating a redial reminder You can create a redial reminder from the Call Actions screen and from the Mobile dialog box.
Page 138: Managing Redial Reminders
Chapter 11 Using Palm™ Mobile Managing redial reminders You can view and edit your redial reminders. To view and edit the redial reminder list: Press Function + Menu Select Reminders. Edit your redial reminders. Press Function + Enter or tap Done.
Page 139 Managing profiles Tap one of the profiles. Profile Ringer off Vibrate on To edit your call profiles: Tap Profile. Tap Edit Profiles. Tap a profile. Call forwarding on Vibrate on Ringer off...
Page 140: Managing Ring Tunes
Chapter 11 Using Palm™ Mobile Edit the profile. Car and Cradle profile All other profiles You can edit the following settings: The name of your profile. Car and Cradle profile names cannot Name be changed. Adjusts the volume level or turns off the ringer.
Page 141 Managing ring tunes You can receive Nokia ring tunes, but you cannot send them to another NOTE device. To delete a ring tone: Press Command Stroke + B. Alternately, press Function + Menu , and then select Beam Tune from the Mobile list.
Page 142: Using Palm Mobile Menus
Chapter 11 Using Palm™ Mobile Using Palm Mobile menus The Palm Mobile menus are shown here for your reference, and menu features that are not explained elsewhere in this book are described here. “Using menus” Chapter 4 for information about choosing menu commands.
Page 143 Bar or block different classes of incoming and outgoing calls. “Setting call barring” Chapter Set Fixed Number Dialing (FND) so that only pre- programmed phone numbers in the FND phone book can be dialed. See “Setting Fixed Number Dialing (FND)” Chapter Shows version information for Palm Mobile. About Mobile...
Page 144 Chapter 11 Using Palm™ Mobile...
Page 145: Chapter 12: Using Note Pad
Exchange notes with other devices that have Note Pad 2.0 installed and that use SMS. ® Use Palm™ Desktop software and HotSync technology to copy and paste notes into popular computer applications like Microsoft Word, or to send notes as e-mail attachments.
Page 146: Creating A Note
Chapter 12 Using Note Pad Creating a note A record in Note Pad is called a note. You can assign notes to categories and mark them private as described in Chapter 4. This section covers how to create a note. To create a new note: Tap New.
Page 147: Changing Note Pad Color Settings
Changing Note Pad color settings To review a note: In the Note Pad list, select the note title. You can also select, review, and move between notes with the navigator. “Using the navigator” Chapter 3 for details. Tap arrows to scroll to next and previous notes Select a note to view...
Page 148: Setting An Alarm For A Note
Chapter 12 Using Note Pad Setting an alarm for a note You can set an alarm for a specific time and date to remind you to follow up on a note. To set an alarm for a note: Tap the note to which you want to assign an alarm. Press Command Stroke + A.
Page 149: Using Note Pad Menus
Using Note Pad menus you of the pending alarm, and the reminder message appears again in five minutes. When the reminder message reappears, the current time appears in the Reminder bar and the note title appears on the screen. – If you did not title the note, the time the note was created appears on the screen.
Page 150: Options Menus
Chapter 12 Using Note Pad Options menus Note Pad list Note screen Displays the Note Pad Preferences dialog box, where you Preferences define the pen and paper color, the sort order for notes, and the alarm sound. Displays the Note Details dialog box, where you assign a Details category and privacy option for a note.
Page 151: Chapter 13: Using Sim Manager
CHAPTER 13 Using SIM Manager SIM Manager enables you to access the names and numbers residing on your SIM card and then transfer the information to your Address Book. In SIM Manager, you can do the following: View the names and numbers on your SIM card. Copy the information to your Address Book.
Page 152: Adding Sim Manager Items
Chapter 13 Using SIM Manager Adding SIM Manager items A record in SIM Manager is called an item. To add a a SIM Manager item: Tap New. Tap New Enter the name and number. You can use the Lookup function to access numbers from your Address Book. Press Function + Enter or tap OK.
Page 153: Using Sim Manager Menus
Using SIM Manager menus To copy a SIM Manager item to the Address Book: Tap an item. Tap Copy to Address Book. Do one of the following: – Press Function + Enter or tap OK to add the item to the Address Book and go back to the SIM Manager main screen.
Page 154 Chapter 13 Using SIM Manager...
Page 155: Chapter 14: Using Sim Services
CHAPTER 14 Using SIM Services SIM Services enables you to access applications stored on the SIM card. These applications are provided by your wireless service provider. The types of applications differ depending on your wireless service provider. The following are examples of the kinds of applications that can be provided: Access your bank account balance.
Page 156: Accessing A Service
Chapter 14 Using SIM Services Accessing a service You can access the services provided by your wireless service provider. Instructions on how to use a service is provided by your wireless service IMPORTANT provider. To access a service: Press Home Tap the Services icon Tap a service and tap Launch.
Page 157: Chapter 15: Using Sms
CHAPTER 15 Using SMS The SMS application enables you to send and receive short text messages using your handheld. The messages are sent to a mobile phone, using the phone number as an address. Most GSM mobile phone service providers have supported Short Message Service technology for quite a while, and billions of SMS messages are exchanged each month.
Page 158: Creating Messages
Chapter 15 Using SMS To open SMS: Press Home Tap the SMS icon Creating messages When you create a message, the title bar indicates the number of characters the message contains. If a message exceeds 160 characters, it is split into multiple messages.
Page 159 Creating messages Tap the recipient’s name, and then tap Add. To send a message to someone who isn’t listed in your Address Book, enter their mobile phone number on the To line. The mobile phone number must be on a compatible SMS network–for example, a GSM network. Enter the message text.
Page 160: Sending And Receiving Messages
Chapter 15 Using SMS Sending and receiving messages You can send all the messages in your Outbox and retrieve all the new messages at the same time. To send and receive messages at the same time: Do one of the following: –...
Page 161: Viewing Messages
Viewing messages Viewing messages SMS stores your messages in five separate categories: Stores downloaded messages. Inbox Stores messages waiting to be sent. Outbox Stores messages you deleted. You can restore deleted messages to Trash their original category. Files messages you want to keep. Archive Stores messages you want to change or review before you send Draft...
Page 162 Chapter 15 Using SMS Tap the message you want to view. Tap one of the following: Returns to the list view. Done: Creates a message to the sender and copies any selected text into the new Reply: message. Moves the message to the Trash category. Delete: To view data messages in your Inbox: Tap the category pick list in the upper-right corner.
Page 163: Working With Draft Messages
Working with draft messages Tap one of the following: Returns to the list view. Done: Opens the message so you can modify the contents. Edit: Moves the message to the Trash category. Delete: To view messages in your Trash: Tap the category pick list in the upper-right corner. Select Trash.
Page 164: Adding A Signature To A Message
Chapter 15 Using SMS In the message view, tap Edit. Edit the message. Tap one of the following: Sends the message now. Send: Moves the message to the Outbox to be sent later. Outbox: Opens a dialog box that asks if you want to save the message in the 7 .
Page 165: Sending Data From Another Application
Sending data from another application To add your signature to a message: Create or edit the message where you want to add your signature. From the message view, press Command Stroke + Z. Alternately, press Function + Menu , and then select Add signature on the Options menu.
Page 166: Setting Preferences
Chapter 15 Using SMS Setting preferences The SMS Preferences screen enables you to customize several of the settings in the SMS application. To view or change SMS Preferences: Press Command Stroke + R. Alternately, press Function + Menu , and then select Preferences on the Options menu.
Page 167 Setting preferences Tap Details. Change any of the following options: Determines whether the current messages remain on the SIM Leave Messages on card after they are downloaded to the SMS application. This option affects only the messages currently residing on the SIM card and not newly received messages.
Page 168: Using Sms Menus
Chapter 15 Using SMS Press Function + Enter or tap OK to close the Message Details dialog box. Press Function + Enter or tap OK. Using SMS menus SMS menus are shown here for your reference, and application features that are not explained elsewhere are described here.
Page 169: Chapter 16: Using To Do List
CHAPTER 16 Using To Do List To Do List is a convenient place to create reminders and prioritize the things that you have to do. Use To Do List for the following: Make a quick and convenient list of things to do. Assign a priority level to each task.
Page 170: Creating List Items
Chapter 16 Using To Do List Creating list items A To Do List item is a reminder of some task that you have to complete. A record in To Do List is called an item. To create a To Do List item: Do one of the following: –...
Page 171: Checking Off A To Do List Item
Checking off a To Do List item To set the priority of a To Do List item: Tap the Priority number on the left side of the To Do List item. Tap here Select priority Select the Priority number that you want to set (1 is most important). Checking off a To Do List item You can check off a To Do List item to indicate that you’ve completed it.
Page 172: Changing To Do List Item Details
Chapter 16 Using To Do List Changing To Do List item details The To Do Item Details dialog box enables you to change settings for individual items. To display the To Do Item Details dialog box: Tap the text of the item whose details you want to change. You can also select an item with the navigator.
Page 173: Setting To Do Preferences
Setting To Do Preferences If you turn on the Show Due Dates option in the To Do Show options dialog box, you can tap directly on the due date in the To Do List to open the pick list shown in step 2. Setting To Do Preferences The To Do Preferences dialog box enables you to control the appearance of To Do List and of To Do items in the Date Book Agenda view.
Page 174: Using To Do List Menus
Chapter 16 Using To Do List Using To Do List menus To Do List menus are shown here for your reference, and To Do List features that are not explained elsewhere in this book are described here. “Using menus” Chapter 4 for information about choosing menu commands.
Page 175: Chapter 17: Using Palm™ Versamail™ Personal E-Mail Software
This chapter describes how to set up different types of e-mail accounts and explains how to use the many e-mail features in the VersaMail application. The VersaMail application is the newest offering in the line of Palm personal e-mail software applications. Formerly known as MultiMail ®...
Page 176: Getting Started With The Versamail Application
Upgrading a MultiMail database If you have previously used a Palm personal e-mail application such as MultiMail SE or MultiMail Deluxe, you can upgrade your e-mail database for use with the VersaMail application.
Page 177: Setting Up And Managing E-Mail Accounts
Built-in GPRS (high-speed) and GSM (dial-up) radio on your handheld Palm™ Bluetooth Card (sold separately) attached through the expansion card slot connecting to a mobile phone or local access point that is enabled with Bluetooth technology ®...
Page 178: Setting Up A New E-Mail Account
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software To determine if you have a preconfigured e-mail account on your handheld: The first time you use the VersaMail application, press the VersaMail button If a screen prompting you to enter your username and password appears immediately, you have a preconfigured carrier e-mail account.
Page 179: Setting Up A Network E-Mail Account
Note that some GSM carriers require you to order a special data service (separate from voice service) to make a network connection. Palm Bluetooth Card attached through Palm Bluetooth Card and mobile phone or SD slot LAN access point enabled with Bluetooth technology. PalmModem accessory PalmModem accessory.
Page 180: Creating A Network E-Mail Account
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Using an ISP In addition to or instead of using a carrier-provided e-mail account (for example, an e-mail account from VoiceStream), you may want to access other e-mail accounts (for example, a Yahoo or Earthlink e-mail account) that send and receive messages using your GPRS or GSM connection.
Page 181 Setting up and managing e-mail accounts Enter the following: – Enter a descriptive name for the account, such as “My Account Name: Yahoo.” – Tap the Mail Service pick list and select the provider to which Mail Service: you are connecting. Select Other if your ISP is not listed. –...
Page 182 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Entering the name of the outgoing and incoming mail server You need to verify your e-mail address for the account you are accessing, as well as enter the name of the outgoing and incoming mail servers.
Page 183 Setting up and managing e-mail accounts Do one of the following: – To accept these mail options and begin using the VersaMail application, tap Done. This takes you to the Inbox of the account you set up. See “Getting, sending, and managing e-mail” later in this chapter to get and send e-mail.
Page 184 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software a smaller size. The maximum message size that you can retrieve is 60KB for the body text and 2MB total, including attachments. POP accounts IMAP accounts Tap Next. Setting outgoing mail options Outgoing mail options are the same for POP and IMAP accounts.
Page 185: Creating A Synchronize-Only Account
Setting up and managing e-mail accounts Adding a signature If you want, you can add a signature to each e-mail message you send. For example, you can enter your name and telephone number so that it appears on each message you send. To add a personal signature: Tap the Attach Signature to messages check box, and then enter the text of the signature.
Page 186 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software To create a synchronize-only e-mail account: Press Function + Menu , select Accounts, and then select Account Setup. Tap New. Do the following: – Enter a descriptive name for this account, such as “My Account Name: Yahoo.”...
Page 187 Setting up and managing e-mail accounts On the same screen, select the Synchronize Only Account check box. Select check box for a synchronize-only account Tap Next. Entering the account username and password In the next part of the VersaMail Account Setup, you enter the username and password for this account.
Page 188 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Entering the name of the outgoing and incoming mail server You need to enter your e-mail address for the account you are accessing as well as the name of the outgoing and incoming mail servers.
Page 189 Setting up and managing e-mail accounts Setting mail retrieval options for a POP or IMAP account The next VersaMail Setup screen displays different options depending on whether your mail service uses a POP or IMAP protocol. To set mail retrieval server options for a POP or IMAP account: (Optional) Select any of the following: –...
Page 190 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Setting outgoing mail options Outgoing mail options are the same for POP and IMAP accounts. To set outgoing mail options: (Optional) Enter or select any of the following: – Enter the name you want to appear on your outgoing Display Name: messages, such as “Joe Smith.”...
Page 191: Setting Versamail Connection Preferences
Setting up and managing e-mail accounts To add a personal signature: Tap the Attach Signature to messages check box, and then enter the text of the signature. This signature is attached to all your outgoing e-mail. Press Function + Enter , or tap OK.
Page 192: Editing E-Mail Accounts
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Select any of the following preferences: Types ahead and completes a recognized e-mail address. See Enable Smart Addressing the procedure for creating new e-mail later in this chapter for more information. Determines how often e-mail messages in the trash are...
Page 193 Setting up and managing e-mail accounts Tap the name of the account to edit, and then tap Edit. To edit an account: On the Account Setup screen, change any of the following: – Enter a descriptive name for this account, such as “My Account Name: Yahoo.”...
Page 194 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software To edit the account username and password: (Optional) Enter a new username for accessing your e-mail. This is generally the part of your e-mail address appearing before the @ symbol; it is usually not your entire e-mail address.
Page 195 Setting up and managing e-mail accounts If the VersaMail application knows the outgoing mail server name based on the mail service you selected, the correct server name is displayed. Tap Next. Do one of the following: – To accept these mail options and begin using the VersaMail application, tap Done.
Page 196 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software – To limit the maximum size of an incoming e-mail message, enter the size in kilobytes (KB) for Maximum Message Size. The maximum size of an incoming message is 5KB by default, but you can enter a smaller size.
Page 197: Deleting An E-Mail Account
Setting up and managing e-mail accounts Adding a signature If you want, you can add a signature to each e-mail message you send. For example, you can enter your name and telephone number so that it appears on each message you send. To add a personal signature: Tap the Attach Signature to messages check box, and then enter the text of the signature.
Page 198: Selecting A Different Service For A Given E-Mail Account
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Tap the name of the account you want to delete, and then tap Delete. Tap Yes in the Delete Confirmation dialog box to delete the account and all associated e-mail messages. Press Function + Enter , or tap OK.
Page 199 Setting up and managing e-mail accounts To set up a service for a given e-mail account (different from the default service for your handheld): From the Inbox of the account you want to switch, tap Get Mail. Tap Details. Tap the Always connect using check box. A pick list of available services appears.
Page 200: Getting, Sending, And Managing E-Mail
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software When you exit the VersaMail application, the new service disconnects. When you reopen the application, the e-mail account you selected (My Earthlink in this example) continues to connect using the new connection (Earthlink GSM in this example) until you either select a new service or deselect the Always connect using check box.
Page 201 Getting, sending, and managing e-mail Press Command + the number of the account you want from the list. Alternately, tap the name of the account. Tap the folders pick list, and tap Inbox if the Inbox is not displayed. Alternately, you can press the VersaMail button repeatedly to scroll through the accounts you have configured in the VersaMail application until you get to the account you want.
Page 202 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software “Setting VersaMail connection preferences” earlier in this chapter NOTE for information on the auto-disconnect feature. See “Selecting a different service for a given e-mail account” earlier in this chapter for information on setting a default connection type.
Page 203 Getting, sending, and managing e-mail Icons in the VersaMail application The icons to the left of a message in the Inbox indicate the message’s status. Only the subject header information is downloaded. Only the subject header and attachment information are downloaded. Part or all of the message text is downloaded.
Page 204 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software To read a message: Press Up or Down on the navigator to scroll to the message you want to read. Press Select to select the message, and then press Select again to open the message.
Page 205 Getting, sending, and managing e-mail To change the sort order: Tap the Sort By pick list, and then tap the column name. Tap Descend or Ascend to change the sort order. To change the size of a column in the folder’s list view: Tap and hold the stylus on the column divider.
Page 206 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Alternately, tap the icon to the left of the message, and then tap Move To from the pop-up menu. The folders pick list appears. Press Up or Down on the navigator to move to the folder you want, and then press Select to select the folder.
Page 207 Getting, sending, and managing e-mail A checkmark appears next to the selected messages. Do one of the following: – Press Command + V (alternately, press Function + Menu ), and then select Move To on the Message menu. – Tap a message icon next to a selected message, and then tap Move To on the pick list.
Page 208 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Creating and editing mail folders You can also create new folders so that you can store e-mail messages by subject, person, or project. The VersaMail application has certain existing folders, such as Inbox, Outbox, Drafts, and Trash.
Page 209: Creating And Sending New E-Mail
Getting, sending, and managing e-mail – To delete a folder, tap the folder name from the list on the screen, and then tap Delete. For IMAP accounts only, select the check box if you also want to delete the folder on the server, and then press Function + Enter , or tap OK.
Page 210 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Addressing a message by typing the address You can address a message by entering the complete address. To enter the address: In the New Message screen, tap the To field and enter the address, and then tap Done.
Page 211 Getting, sending, and managing e-mail On the Address Lookup screen, tap the address you want, and then tap Add. Repeat steps 2 and 3 to add more addresses. Tap Done. To enter an address in the cc: or bcc: field, tap the field name and follow the steps given for the To field.
Page 212 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Turning Smart Addressing on or off You can turn Smart Addressing on or off in VersaMail Preferences. By default, Smart Addressing is turned on. To turn Smart Addressing on or off in VersaMail Preferences: In the Inbox, press Command + R.
Page 213 Getting, sending, and managing e-mail Tap the area below the Subject line and enter the text of your e-mail. To access the editing features available on the Edit menu, press Function Menu . The first character of each sentence is automatically capitalized for you.
Page 214 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Attaching a personal signature You can include a personal signature, such as your name, e-mail address, and telephone number, to each e-mail you send. To create a personal signature: Press Command + R.
Page 215 Getting, sending, and managing e-mail Forwarding e-mail You can quickly forward e-mail messages from any folder other than the Outbox folder. To forward e-mail: Tap the folders pick list and select the folder that contains the e-mail. Tap the e-mail message to display it. Press Command + F.
Page 216 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Replying to e-mail You can reply to an e-mail as you are reading it, or start the reply when viewing messages in the folders list view. To reply to an e-mail that you are reading: Tap the e-mail you want to reply to.
Page 217 Getting, sending, and managing e-mail To reply to an e-mail from the folders list: On the message screen, press Right on the navigator to move to and open the Options menu. Press Down on the navigator to move to the Reply option, and then press Select to select this option.
Page 218: Working With Attachments
If your handheld does not contain such a viewer, you cannot view the attachment. This is a Palm OS ® application that you can install and run on PRC (.prc) your handheld. This is a file that works with specific Palm™ applications. PDB (.pdb)
Page 219 Getting, sending, and managing e-mail Among the types of attachments you can receive are the following handheld application files: Address Book entries Date Book appointments To Do list items Memos The maximum message size that you can retrieve is 60KB for the body text NOTE and 2MB total, including attachments.
Page 220 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software If an attachment is not downloaded, the message will not show a paper clip icon in the Inbox even though it was sent with an attachment. Click the paper clip icon in the upper-right corner. If the attachment is not downloaded, a paper clip icon will not appear even though the message was sent with an attachment.
Page 221 Getting, sending, and managing e-mail To determine if a message has an attachment or multiple attachments that exceed the maximum message size: In the Inbox, tap the message title. More button indicates that message plus any attachments exceeds maximum message size If the message plus attachments exceeds the maximum message size, the More button appears on the Message screen.
Page 222 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software To download multiple attachments whose total size exceeds the maximum message size: Tap the paper clip icon. Select one of the following: – To return to the Message screen, tap Cancel. – To view any fully downloaded attachments without continuing to download additional attachments, tap No.
Page 223 Getting, sending, and managing e-mail You can attach the following types of files: vCard (.vcf) vCal (.vcs) Memo/Text (.txt) PRC (.prc) PDB (.pdb) To attach a file to a message: Press Command + A. Alternately, press Function + Menu , tap Options, and then tap Add Attachment.
Page 224 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Tap the file that you want to attach, and then tap Add. The selected file appears in the Attachments box. Repeat steps 4 and 5 to for each attachment you want to add, and then tap Done.
Page 225: Deleting Messages
Getting, sending, and managing e-mail Deleting messages You can delete one or more e-mail messages from any folder. For example, you can delete old messages in the Inbox or messages that you were working on in the Drafts folder. When you delete a message, it is placed in the Trash folder. See “Emptying the trash”...
Page 226 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software (Optional) Tap Also delete message on server if you want to delete the message from the server now. If you selected the setting Delete Msgs on Server in VersaMail Preferences, this check box is selected The selected messages move to the Trash folder and are deleted from your handheld when you empty the trash.
Page 227 Getting, sending, and managing e-mail Tap the Older than pick list, and then tap One Week, One Month, or Choose Date. If you tap Choose Date, you can select a date from the calendar. Tap a date to select it, or tap Today Tap Delete.
Page 228: Emptying The Trash
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Emptying the trash Deleted e-mail accumulates in the Trash folder and takes up space on your handheld. To increase memory, you should empty the trash regularly. If you want to automatically empty the trash, you can set a preference to empty the trash immediately or empty any e-mail older than a certain number of days.
Page 229: Marking Messages As Read Or Unread
Getting, sending, and managing e-mail To have the trash emptied automatically: Press Command + R. Alternately, press Function + Menu , select Options, and then select Preferences. Tap Advanced. By default, Auto-Empty Mail from Trash is selected, and the time interval is set at Older Than 1 Week.
Page 230 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Tap Mark Read or tap Mark Unread. To mark multiple messages, tap the bullets next to the messages you want, press Function + Menu and then select Mark Read or Mark Unread.
Page 231: Setting Preferences For Getting And Deleting E-Mail
Getting, sending, and managing e-mail Tap Cancel if you want the messages marked during the next HotSync operation or the next time you connect to the server. Read messages appear in plain text; unread messages appear in bold text. Setting preferences for getting and deleting e-mail VersaMail Preferences determine how the VersaMail application gets, sends, and deletes e-mail.
Page 232: Adding Or Updating An Address Book Entry Directly From A Message
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Causes files attached to e-mail to be automatically Download Attachments downloaded to your handheld. Attachments that exceed the maximum message size cannot be downloaded. See “Working with attachments” earlier in this chapter for more information.
Page 233: Synchronizing E-Mail Between The Handheld And The Desktop
Configuring an account in HotSync Manager Before synchronizing an e-mail account, you configure the account’s settings in the Palm VersaMail HotSync Conduit. The settings have to be specified only once unless you need to make changes. To start Palm VersaMail HotSync Conduit Click the HotSync Manager icon in the Windows system tray.
Page 234: Setting Synchronization Options And Account Settings
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Click Change. Select Synchronize Active Accounts. Curly accesses POP servers through MAPI only, and accesses IMAP servers through configuration in MultiMail Setting synchronization options and account settings Next, you must configure each e-mail account’s general synchronization settings.
Page 235 Synchronizing e-mail between the handheld and the desktop (Optional) Select the check box Enable Informational Logging if you want the HotSync log to record information, such as errors encountered, about the conduit during a HotSync operation. Select the account to configure and synchronize Select the account that you want to configure from the Accounts drop-down list.
Page 236 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software If your e-mail application is compatible with Extended MAPI, try Microsoft Exchange 5.0 or later as a choice for the Mail Client option. If your e-mail application is compatible with Simple MAPI (SMAPI), try Microsoft Outlook Express as a choice for the Mail Client option.
Page 237 Synchronizing e-mail between the handheld and the desktop Mail Client Action If you want to synchronize e-mail for an account that requires APOP authentication, you must select the option to use APOP on your handheld. See “Adding APOP to an account” later in this chapter for details.
Page 238 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Enter the Sync Mail Restrictions you want: – Set how many days of e-mail, between 0 Days in Which to Synchronize Mail: and 999, that e-mail should be synchronized. A value of 0 synchronizes all e-mail in the Inbox during the next HotSync operation.
Page 239 Synchronizing e-mail between the handheld and the desktop Verifying handheld account settings before synchronizing accounts Certain settings you configure on your handheld for a given e-mail account must be set correctly for the synchronization process as well. Before configuring an e-mail client on your desktop for synchronization, be sure to verify the following settings on your handheld: If you want to synchronize e-mail for an account that...
Page 240: Converting Attached Files
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software To configure Outlook Express: In the Control Panel, click Internet Options. For Windows XP , click Network and Internet Connections, and then click NOTE Internet Options. Click the Programs tab. Select Outlook Express as the default e-mail program.
Page 241 You can then read and edit the file in Documents To Go on the handheld. In the Palm VersaMail HotSync Conduit, you can turn off DataViz Documents To Go plug-ins or select other plug-ins. To turn off attachment conversion plug-ins: Click the HotSync Manager icon in the Windows system tray.
Page 242: Synchronizing An Account
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Synchronizing an account To synchronize accounts, you must set the HotSync action for the VersaMail application in the HotSync Manager. You can, however, exclude e-mail accounts from a HotSync operation. If you don’t want an account synchronized, deselect the check box Select this check box to synchronize this e-mail account when you perform a HotSync operation.
Page 243: Going Beyond The Basics
Going beyond the basics Going beyond the basics Many of the VersaMail application features, such as getting and sending e-mail, you use daily. Other features are used less frequently but are especially valuable in certain situations. For example, filtering e-mail is helpful if you are traveling and want to receive messages only from certain people or about specific subjects.
Page 244: Managing Mail Filters
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software If you want to limit the maximum size of an incoming e-mail message, tap the maximum size field and enter the size in kilobytes. Tap the check box to delete messages on the server when they are deleted in MultiMail Deluxe.
Page 245 Going beyond the basics folder. The filter statement, which is displayed in the Filter Editor, is shown in the following figure. To create a filter: Press Function + Menu Select Options, and then select Filters. Tap New. Enter a short description of the filter in the Name field. Use the If the pick lists to create criteria for the filter.
Page 246 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Enter the text that must be found in the header field. For Edit line example, if you want to sort e-mail with the subject Sales, enter “Sales.” If you enter more than one criteria, separate each with a comma, for example—Sales, New York.
Page 247 Going beyond the basics The Filters dialog box appears with the filters you created. Filters with a check mark are turned on Tap the pick list in the upper-left corner, and select Connected or Synchronize. – Connected applies a filter to a modem transaction. –...
Page 248: Managing Mail Settings
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Do one of the following: – To edit the filter, revise your entry in the Name field and/or your selections in the pick lists, and revise the text in the edit line. Tap OK.
Page 249 Going beyond the basics To change the protocol type: In the Server Settings screen, tap the Protocol pick list, and then tap POP or IMAP. Press Function + Enter , or tap OK. To change your username or password: In the Server Settings screen, enter a new username. Your username is typically the first part of your e-mail address, which appears before the @ symbol.
Page 250 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software To set a default service for this account (different from the default service for your handheld): In the Server Settings screen, tap the Always Connect Using check box. Tap to change the service...
Page 251 Going beyond the basics To change e-mail address/mail server settings: In the Server Settings screen, tap Details. Tap the Options pick list and select Address/Servers. Edit any of the following: – Enter the e-mail address of the account you are accessing, E-mail address: such as examplename@yahoo.com.
Page 252 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software To change incoming mail server settings: In the Server Settings screen, tap Details. Tap the Options pick list and select Incoming Mail. The incoming mail options are different depending on the connection type you selected and the server protocol—POP or IMAP.
Page 253 Press Function + Enter , or tap OK. If you are using the Palm VersaMail HotSync Conduit and have an IMAP account, you must configure the outgoing mail settings to send mail. To set outgoing mail server (SMTP) settings: In the Server Settings screen, tap Details.
Page 254 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Press Function + Enter , or tap OK. To set additional outgoing mail options: In the Server Settings screen, tap Details. Tap the Options pick list and select Advanced Outgoing. Set additional options for outgoing e-mail: The default is 25, the port number most SMTP servers use.
Page 255: Adding Apop To An Account
Going beyond the basics Adding APOP to an account To encrypt your username and password when traveling over the network, some services require APOP to work properly, while others do not work properly if APOP is used. If you aren’t sure if your ISP or web e-mail provider supports APOP, check with your e-mail provider.
Page 256: Adding Esmtp To An Account
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Tap the Options pick list and select Incoming Mail. Select the Use APOP check box. Press Function + Enter , or tap OK. Adding ESMTP to an account Some services require ESMTP authentication to validate your username and password on a given SMTP server.
Page 257 Going beyond the basics Tap the Account pick list and select Edit Accounts. All e-mail accounts appear in the list Tap the name of the account you want to change, and then tap OK. In the Server Settings screen, tap Details. Tap the Options pick list and select Advanced Outgoing.
Page 258: Copying Text From An E-Mail Message For Use In Other Applications
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software Copying text from an e-mail message for use in other applications You can copy any text from an e-mail message, either from one you have composed or have read or from an attachment you have downloaded and opened (such as a Word doc), for use elsewhere in the VersaMail application or in another application.
Page 259: E-Mail Header Details
Going beyond the basics View Options Reading a message Delete message from the handheld. Move message to a different folder; select folder from pick list. Change display font (toggles between large and small font). Composing a message Insert the @ symbol into a recipient’s e-mail address.
Page 260: Backing Up Mail Databases
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software – Size of message including any attachments (Size field) – Recipient’s name or e-mail address (To field) Tap header icon to switch to Full header short header shows sender, subject, date, size, and...
Page 261: Wireless Imap Folder Synchronization
Going beyond the basics Wireless IMAP folder synchronization If you create an IMAP folder in an account on your handheld that matches a folder on the mail server, you can wirelessly synchronize e-mail messages that you move into or out of the IMAP folder, or delete in the folder. When you synchronize a folder, any e-mail messages in the selected folder on the mail server will be downloaded to the same folder on your handheld.
Page 262: Accessing Corporate E-Mail
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software To synchronize multiple pairs of IMAP folders: In your Inbox or another folder screen of an IMAP e-mail account, press Function + Menu Select Options. Press Command + L (alternately, select Sync IMAP Folders).
Page 263 Going beyond the basics View Selection Navigation Function Left No function. Message Select Opens messages for viewing. selected Right Displays context menu that normally appears when clicking on the e-mail icon for each message. Left Returns you to the “no message selected”...
Page 264: Keyboard Shortcuts In The Versamail Application
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software The following sample procedure shows how to use the navigator to read and delete a message. To read and delete a message: Press Up or Down on the navigator to scroll to the message you want to read.
Page 265 Going beyond the basics ShortCut Feature Create New Message Reply to Message Paste Go to Bottom Preferences ... Select All Go to Top Undo Move To … Save to Draft Send Deselect All Press & hold Mail Get & Send...
Page 266 Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software...
Page 267: Chapter 18: Using Palm™ Wap Browser
Some wireless service providers have set the Wireless button to open Palm WAP Browser rather than Palm Web Browser. If your handheld is set to open Palm WAP Browser from the Wireless button, Palm WAP Browser opens the wireless service provider’s launch page.
Page 268: Opening A Wap Site
Inbox. Tap to go to Push Inbox. Opening a WAP site Palm WAP Browser allows you to open WAP sites on the Internet. WAP sites are formatted using WML (Wireless Markup Language). These WAP site addresses (URLs) usually begin with wap–for example, .
Page 269: Browsing A Wap Site
Select a URL from the history pick list and tap Open. Browsing a WAP site Browsing a WAP site using Palm WAP Browser is similar to using a standard Internet browser. The browsing area displays the WAP site with text and underlined hyperlinks that can be accessed by tapping the link.
Page 270: Browsing Secure Wap Sites
Tap OK to change to another gateway Tap Cancel to deny permission to change to another gateway Once you have finished with the secure site, the Palm WAP Browser will automatically changes back to the default WAP gateway.
Page 271: Using Bookmarks
Using bookmarks If the Palm WAP Browser is connected to a gateway using the optional security layer WTLS, a small padlock is displayed in the title area. Tapping the Padlock icon opens the Connection Information dialog box describing the WAP gateway address and WAP stack configuration.
Page 272: Adding A Bookmark
Chapter 18 Using Palm™ WAP Browser Adding a bookmark You can add a WAP site to the Bookmarks list in two ways: Add the current WAP page using the Go menu. Enter the information in the Edit Bookmarks dialog box.
Page 273: Visiting A Bookmarked Wap Site
Using bookmarks Enter the bookmark name and URL, and then tap Done. Enter Bookmark name and URL Tap Done Visiting a bookmarked WAP site By tapping a bookmark on the Bookmarks list, you can quickly open the WAP site. To open a WAP site from the Bookmarks dialog box: Tap the Bookmark icon Tap a bookmark to begin downloading the WAP page.
Page 274: Deleting A Bookmark
Chapter 18 Using Palm™ WAP Browser Select a bookmark, and then tap Edit. Tap Edit Edit the bookmark name and URL, and then tap OK. Edit the bookmark name and URL Tap OK Deleting a bookmark You can delete sites from your bookmarks list using the Edit Bookmarks dialog box.
Page 275: Using Your Push Inbox
Using your Push Inbox Using your Push Inbox The Push Inbox lists all WAP Push messages received or stored by the handheld. Push messages are sent from services that you sign up for–for example, notifications of new e-mails, changes in stock prices, and so on. The service must support WAP Push.
Page 276: Using Advanced Features
Generally, the gateway is automatically set by your wireless service provider NOTE and it may be hidden or locked. Changing this setting can disable your Palm WAP Browser’s ability to access sites, so please exercise caution if you alter this setting.
Page 277: Setting Advanced Options
Setting advanced options You can check or change the gateway settings from the Gateway dialog box. To access the Gateway dialog box, tap Gateway Settings on the Options menu. Tap Gateway Settings Setting advanced options The Advanced dialog box allows you to enable or disable the cache functions, select an access point name, and select a mode.
Page 278: Selecting An Access Point Name
Chapter 18 Using Palm™ WAP Browser When viewing a page, you can update the current page by tapping the Reload icon. A new page is downloaded from the WAP site. Tap the Reload icon to download a new current page You can also clear cache memory so that all stored pages are deleted by tapping the Clear Cache button on the Advanced dialog box.
Page 279: Selecting Mode
Setting advanced options Selecting Mode Changing the mode can disrupt your access to the Internet. The mode should NOTE not be changed unless you receive specific instructions from your wireless service provider. The Mode pick list on the Advanced dialog box allows you to set the WAP stack configuration.
Page 280: Using The Security Features
All certificates are stored in the WAP Identity Module (WIM). The WIM is a storage area designed to store certificates, your private keys, and secure session data used to establish a secure connection. Usually the WIM is a smart card. Palm WAP Browser uses a software WIM that has the same functionality.
Page 281 Using the security features To create a password key pair: Press Command Stroke + G. Alternately, press Function + Menu , and then select Generate Keys on the Options menu. Tap Generate Keys Tap Continue. Tap Continue Tap Password key pair. Tap Password key pair Enter your password twice and tap OK.
Page 282: Changing Your Password Or Signature
Chapter 18 Using Palm™ WAP Browser If you have already created a password key pair, enter the password you have already created. You can use any characters to set the password or signature– for example, small and capital letters, numbers, or symbols.
Page 283 Using the security features To change your password: Press Command Stroke + P. Alternately, press Function + Menu , and then select Change Password on the Options menu. Tap Change Password Tap Personal password. Tap Personal password Enter your current password, and then tap OK. Enter your current password Tap OK...
Page 284: Viewing The Public Key And The Signed Key
Chapter 18 Using Palm™ WAP Browser Verify the new password by entering the password again, and then tap OK. Enter your new password Tap OK In the Information dialog box, tap OK. Changing a password and changing a signature are similar. To change your...
Page 285: Storing Certificates
Signature key pair in step 2. Storing certificates Palm WAP Browser supports both CA or root certificates and user/server certificates. Certificates are stored securely in the WIM, where you can view or delete them.
Page 286 Chapter 18 Using Palm™ WAP Browser To store a certificate: Tap the certificate download link. The certificate download link varies depending on the WAP site. Tap link Tap Save. Tap Save Enter your password and tap OK. Your password is the same password that was set when you generated your Password key pair.
Page 287: Viewing Certificates
Using the security features The name is used for the certificate list when you are viewing your certificates. Make the name clear so that you can recognize the certificate. The friendly name is optional. Enter an easily recognizable name for user certificate Tap OK Tap OK.
Page 288: Using Palm Wap Browser Menus
Chapter 18 Using Palm™ WAP Browser Using Palm WAP Browser menus Palm WAP Browser menus are shown here for your reference, and the Palm WAP Browser features that is not explained elsewhere in this book is described here. “Using menus”...
Page 289: Chapter 19: Using World Clock
CHAPTER 19 Using World Clock World Clock enables you to view the current time and date in multiple locations and to set an alarm. Use World Clock to do the following: View the current time and date in three locations. Open a preferences screen where you can set the time and date for all the applications on your handheld.
Page 290 Chapter 19 Using World Clock The following procedures show you how to set the Location and Date & Time from within World Clock. See “Date and Time preferences” Chapter 21 for details on setting these preferences. To set the Location: Tap the primary location pick list.
Page 291: Choosing A Different Primary Location
Setting the primary location To set the time: Tap Set Date & Time. Tap the Set Time box. Tap to set time Tap the up or down arrows to change the hour. Tap each number of the minute, and then tap the arrows to change them. Press Function + Enter or tap OK.
Page 292: Setting The Secondary Locations
Chapter 19 Using World Clock Setting the secondary locations The secondary locations display the date and time in two locations other than the primary location. You can use the secondary locations to view the time in places to which you travel or you need to contact people. The date and time in the secondary locations are based on the Date &...
Page 293 Adding a location (Optional) Tap the Time Zone box and select a time zone. Press Function + Enter or tap OK. Press Function + Enter or tap Done. To set Daylight Saving options: From the Edit Location dialog box, tap the This location observes Daylight Saving Time check box to select it.
Page 294: Modifying A Location
Chapter 19 Using World Clock Modifying a Location If you add a location and later realize you did not use the correct settings, you can modify the location. To modify a Location: Tap a Location pick list. Select Edit List. Select the location you want to modify.
Page 295: Setting An Alarm
Setting an alarm Setting an alarm In addition to setting and displaying the Date & Time, World Clock also provides a convenient travel alarm feature. You can set an alarm to sound during the next 24-hour period. To set an alarm: Tap the box next to the Alarm icon to open the Set Alarm dialog box.
Page 296: Using World Clock Menus
Chapter 19 Using World Clock Using World Clock menus World Clock menus are shown here for your reference, and World Clock features that are not explained elsewhere in this book are described here. “Using menus” Chapter 4 for information about choosing menu commands. Options menu Opens a dialog box where you can choose which information Display Options...
Page 297: Chapter 20: Performing Hotsync Operations
Palm™ Desktop software or another PIM such as Microsoft Outlook. To synchronize data, you must connect your handheld and Palm Desktop software. You can synchronize your data either directly or indirectly. Direct methods include placing your handheld in the cradle/cable attached to your computer, or using infrared communications.
Page 298 Determines the speed at which data is transferred between Speed your handheld and Palm Desktop software. Try the As Fast As Possible rate first, and adjust downward if you experience problems. This setting allows Palm Desktop software and your handheld to find and use the fastest speed.
Page 299: Customizing Hotsync Application Settings
In general, you should leave the settings to synchronize all files. The only reason you might want to change these settings is to overwrite data on either your handheld or Palm Desktop software, or to avoid synchronizing a particular type of file because you don’t use it.
Page 300 Click the HotSync icon in the Windows system tray (lower-right corner of the taskbar). You can also click the HotSync command on the Palm Desktop software menu bar. From the HotSync Manager menu, choose Custom. Select the appropriate username from the list.
Page 301: Performing Cradle/Cable Hotsync Operations
Performing a cradle/cable HotSync operation: Windows computer The first time you synchronize your data, you need to enter user information on Palm Desktop software. After you enter this information and synchronize, the HotSync Manager recognizes your handheld and doesn’t ask for this information...
Page 302 IMPORTANT connection, or with infrared communication, rather than using a modem or network. The following steps assume that you have already installed Palm Desktop software. If you have not installed this software, see the Getting Started installation guide for instructions.
Page 303: Performing A Direct Hotsync Operation: Mac Computer
The first time you perform a HotSync operation the Palm Desktop software does the following: Adds a username to your handheld. Creates a folder for the username in the Users folder inside the Palm folder inside the current Mac user’s Documents folder. For example, if you entered...
Page 304 You must perform your first HotSync operation with a local, direct IMPORTANT connection, or with infrared communication. The following steps assume that you have already installed Palm Desktop software. See the Getting Started installation guide if you have not installed this software.
Page 305 To perform a local HotSync operation on a Mac computer: Place your handheld in the HotSync cradle/cable. Make sure HotSync Manager is enabled: Double-click the HotSync Manager icon in the Palm folder. Click the HotSync Controls tab and make sure the Enabled option is selected. Press the HotSync button on the cradle/cable.
Page 306: Conducting Ir Hotsync Operations
Operations In the Select User dialog box, select the username you entered when you installed the Palm Desktop software, and click OK. The HotSync Progress dialog box reappears, and synchronization begins. Wait for a message on your handheld indicating that the process is complete.
Page 307 Conducting IR HotSync operations Your computer must have an installed infrared driver. If you have an external infrared device attached to your computer, a driver is probably included with the device. Consult the documentation included with the device for information on installing the required driver. Check your computer’s documentation to learn if the computer supports infrared communication.
Page 308: Performing An Ir Hotsync Operation
® Operations To configure HotSync Manager for infrared communication on a Mac computer: Double-click the HotSync Manager icon in the Palm folder. In the HotSync Controls tab, select Enabled. Click the Connection Settings tab. Select the On check box next to IR Port.
Page 309: Returning To Cradle/Cable Hotsync Operations
To return to local serial cradle/cable HotSync operations on a Mac computer: If necessary, connect the cradle/cable to a serial port on your computer. Double-click the HotSync Manager icon in the Palm folder. In the HotSync Controls tab, select Enabled.
Page 310: Conducting Hotsync Operations Using An Attached Modem
To perform a HotSync operation using your attached modem you need the following: A modem connected to your computer. Palm Desktop software configured for use with the modem. A modem connected to your handheld. A configuration for the kind of modem connection you want to make.
Page 311 In addition, your computer must be on, and it should not be in sleep mode when receiving a call from a remote handheld. Double-click the HotSync Manager icon in the Palm folder. Click the HotSync Controls tab and enable the Transport Monitor, if it is not already enabled.
Page 312: Preparing Your Handheld For A Modem Hotsync Operation
Chapter 20 Performing HotSync ® Operations Select the On check box of the modem connection you’re using, and then click Settings. In the Settings dialog box, select Modem as the connection type, if it is not already selected. This step is not necessary for internal modems. Adjust the following options as needed.
Page 313 Conducting HotSync operations using an attached modem Tap the pick list below the icon and select a modem configuration. Select a modem configuration If you need to create a configuration, press Command Stroke + S. Alternately, press Function + Menu , and then select Connection Setup on the Options menu.
Page 314: Selecting The Conduits For A Modem Hotsync Operation
To perform a modem HotSync operation: Press Home Tap the HotSync icon Tap the Modem icon to dial the Palm Desktop modem and synchronize the applications. Wait for the HotSync operation to complete. If you have any problems conducting a successful HotSync operation, see “HotSync problems”...
Page 315: Conducting Network Hotsync Operations
Everything you need for connecting to your company’s dial-in server (network modem) is included with Palm Desktop software and handheld software. You need to activate the feature, however, on both Palm Desktop software and your handheld. To prepare your computer for a network HotSync operation: Click the HotSync Manager icon in the Windows system tray.
Page 316 Chapter 20 Performing HotSync ® Operations Click the Network tab and make sure your user name has a checkmark next to it. If the checkmark is not there, click the check box next to your user name. Click OK. Put your handheld in the cradle/cable, and perform a HotSync operation. The HotSync operation records network information about your computer on your handheld.
Page 317 Conducting network HotSync operations Tap Select Service. Tap here “Network preferences” Chapter 21 for information on creating a NOTE network connection. Tap Service and select a service. Tap here Press Function + Enter or tap Done. Press Command Stroke + D. Alternately, press Function + Menu , and then select Conduit Setup on...
Page 318: Performing A Network Hotsync Operation
Memo Pad archive (*.mpa) Address Book archive (*.aba) Text (*.txt) For information on how to set up a file link, see the Palm Desktop online Help. The File Link feature is not available in Palm Desktop software for Mac. NOTE...
Page 319: Creating A User Profile
Creating a user profile Creating a user profile A user profile enables you to install the same set of data onto multiple Palm OS handhelds before each handheld is individualized with a specific user name and data file. A handheld that is preconfigured with a user profile can be given to anyone because the handheld is not yet identified by a unique user name.
Page 320: Performing The First Hotsync Operation With A User Profile
Select the profile from the User list, and create the data for the profile (for example, a company phone list). To create a user profile on a Mac computer: Open Palm Desktop software. From the User pop-up menu, select Edit Users. Click New Profile.
Page 321 Select the profile you want to load on the handheld, and click OK. Click Yes to transfer all the profile data to the handheld. The next time you perform a HotSync operation, Palm Desktop software prompts you to assign a username to the handheld.
Page 322 Chapter 20 Performing HotSync ® Operations...
Page 323: Chapter 21: Setting Preferences For Your Handheld
CHAPTER 21 Setting Preferences for Your Handheld The Preferences screens enable you to customize the configuration options on your handheld, including the following: Reassign different applications to the buttons on the front panel Buttons ® of your handheld, and the HotSync button on the cradle.
Page 324: Viewing Preferences
Chapter 21 Setting Preferences for Your Handheld Viewing Preferences To open the Preferences screens: Press Home Tap the Preferences icon Tap the pick list in the upper-right corner of the screen. Select the Preferences screen you want to view. Buttons preferences The Buttons Preferences screen enables you to associate different applications with the buttons on the front of the handheld.
Page 325: Connection Preferences
Connection preferences Connection preferences The connections preferences may have been set by your wireless IMPORTANT service provider. Check with your provider before changing the preset settings. The Connection Preferences screen enables you to define the settings used to connect your handheld to other devices. The screen displays a list of available configurations that are ready to be further defined;...
Page 326: Creating And Editing Gprs Connections
Chapter 21 Setting Preferences for Your Handheld Creating and editing GPRS connections Your wireless service provider may have set your GPRS connection IMPORTANT settings. Different settings may affect your service. Contact your wireless service provider before using different settings. To add or edit a GPRS connection: Do one of the following: –...
Page 327 Connection preferences Adjust settings. Opens a dialog box that allows you to change the address on the Access Point Name GPRS network in which data is routed through to outside networks–for example, a specific gateway to the Internet or a specific WAP gateway.
Page 328 Chapter 21 Setting Preferences for Your Handheld Tap the box under Quality of Service and adjust settings. Sets the quality to what the GPRS network currently is Network Default providing. Allows you to adjust the individual quality settings. Custom Changes the requested priority that your data receives in times Precedence of network congestion.
Page 329: Creating And Editing Gsm Connections
Connection preferences Creating and editing GSM connections Your wireless service provider may have set your GSM connection IMPORTANT settings. Changing the settings may affect your service. Contact your wireless service provider before making changes to the settings. To create or edit a GSM connection: Do one of the following: –...
Page 330: Ir To Pc Connection
Chapter 21 Setting Preferences for Your Handheld Tap the pick lists, select the settings, and then tap OK. Sets the modem rate and protocol used for the connection. Speed Autobauding automatically negotiates the best modem rate and protocol at the beginning of the connection. Sets the connection as Transparent or Non-Transparent.
Page 331: Date And Time Preferences
Date and Time preferences Details Tap the Speed pick list and select the appropriate speed. Enter the initialization string supplied by the documentation for the modem attached to your mobile phone, if necessary. Press Function + Enter or tap OK. Press Function + Enter or tap OK again to save the configuration.
Page 332: Digitizer Preferences
Chapter 21 Setting Preferences for Your Handheld To set the time: Tap the Set Time box. Tap the up or down arrows to change the hour. Tap each number of the minute, and then tap the arrows to change the numbers. Press Function + Enter or tap OK.
Page 333: Formats Preferences
Formats preferences Formats preferences Use the Formats Preferences screen to set the country default and the display format of the dates, times, and numbers on your handheld. Country default The country default sets date, time, week start day, and number conventions based on geographic regions where you might use your handheld.
Page 334: General Preferences
Chapter 21 Setting Preferences for Your Handheld General preferences The General Preferences screen enables you to set the auto shutoff interval, alarm options, sounds for your handheld, and the Beam Receive feature. Auto-off delay Your handheld has an automatic shutoff feature that activates after a period of inactivity.
Page 335: System, Alarm, And Game Sounds
General preferences System, alarm, and game sounds Your handheld uses a variety of sounds. The System, Alarm, and Game Sound settings enable you to turn the sounds on or off, and to adjust the volume level. To set the system and alarm sounds: Tap the System Sound pick list and select the sound level.
Page 336: Keyboard Preferences
Chapter 21 Setting Preferences for Your Handheld Keyboard Preferences The Keyboard Preferences screen enables you to customize the keyboard. You can set how each key responds when pressed or held. You can also remap the character or function of the key. Any changes you make in the Keyboard Preferences screen become effective immediately;...
Page 337: Remapping Keys
Keyboard Preferences Remapping keys Keys can be remapped from their default function to any of the keys or buttons available on the handheld, including the Function keys. To remap a key: Tap Remap keys. Tap a key. Tap a key Tap Remap.
Page 338: Mobile Preferences
Chapter 21 Setting Preferences for Your Handheld Mobile preferences The Mobile Preferences screen allows you to view and configure many of the wireless settings for the applications sharing configuration settings. You can also turn the mobile radio on and off. Turning the mobile radio on and off When you open a wireless application, the radio dialog box automatically appears if the mobile radio is turned off.
Page 339: Concealing Your Number
Mobile preferences To enable or disable call waiting: Tap Call Settings. Tap Call Settings Tap the Enable call waiting check box to select or deselect it. Tap check box Press Function + Enter or tap OK. Concealing your number You can conceal (block) or display your number when making a call. To conceal or display your number: Tap Call Settings.
Page 340: Diverting Your Calls
Chapter 21 Setting Preferences for Your Handheld A checkmark appears, indicating that your number is concealed from the recipient when you place a call. Leave the check box blank to display your number to the recipient when you place a call. Tap check box Press Function + Enter...
Page 341 Mobile preferences Tap the Call Type pick list and select Voice. Tap Voice Tap a selection and select On. Tap Lookup to access your Address Book If the line is busy, diverts call to phone number. Busy If the call is not answered, diverts call to phone number. No Answer If the mobile radio is out of range, diverts call to phone number.
Page 342 Chapter 21 Setting Preferences for Your Handheld To divert your e-mail: Tap Call Settings. Tap Call Settings Tap Call Diverts. Tap Call Diverts Tap the Call Type pick list and select Data. Tap Data Tap the Data pick list and select On. Enter the number.
Page 343 Mobile preferences To divert your Fax messages: Tap Call Settings. Tap Call Settings Tap Call Diverts. Tap Call Diverts Tap the Call Type pick list and select Data. Tap Fax Tap the Fax pick list and select On. Enter the number. Tap the Data pick list and select On Enter the number Tap Lookup to access your Address Book...
Page 344: Tracking Your Phone Time
Chapter 21 Setting Preferences for Your Handheld Tracking your phone time You can track your phone usage using the Call Timer screen. To check your phone call timer settings: Tap Call Timer. Tap Call Timer Check your phone usage statistics. Tap to reset call timer for outgoing and incoming calls to zero Check the following statistics:...
Page 345: Checking Your Current Status
Mobile preferences Checking your current status You can check your current status related to your handheld and network access. To check your current status statistics: Tap Current Status. Tap Current Status Check your current status statistics. Check the following statistics: Name of your mobile carrier Carrier Your mobile phone number...
Page 346: Checking Your Gprs Network Usage
Chapter 21 Setting Preferences for Your Handheld Checking your GPRS network usage You can check your GPRS network usage. To check your GPRS network usage: Tap GPRS Meter. Tap GPRS Meter Check your current GPRS statistics. Tap to reset meter Check the following statistics: Amount of information tracked (sent, received, and total) Latest...
Page 347: Setting Your Network Selection Search Mode
Mobile preferences Setting your network selection search mode The Search mode setting allows you to specify how the phone will register with a network carrier during mobile radio power-on. The following two options are available: The phone attempts to register with the home network during Automatic mobile radio power-on.
Page 348: Viewing And Editing Your Preferred Networks List
Chapter 21 Setting Preferences for Your Handheld Viewing and editing your preferred networks list If your home carrier is not available, your mobile registers with the next preferred network on your preferred networks list. You can view and edit your preferred networks.
Page 349 Mobile preferences View the Preferred Networks list. Networks are listed in order of priority, with the most preferred at the top. To sort priority in the Preferred Networks list: Select a network and tap the up or down arrow buttons. To remove a network: Select a network and tap Remove.
Page 350 Chapter 21 Setting Preferences for Your Handheld Select a network, and press Function + Enter or tap OK. To add a network to the Preferred Networks list by specifying a network ID: Tap Add. Tap the upper-left pick list and select New Network. Enter the five- or six-digit network ID number, and then press Function Enter or tap OK.
Page 351: Setting Pin For Mobile Power On
Mobile preferences The added networks appear at the bottom of your Preferred Networks list, where you can sort them. Setting PIN for mobile power on When the Security setting is enabled, the mobile requires the user to enter a valid PIN code each time the mobile radio is powered on.
Page 352 Chapter 21 Setting Preferences for Your Handheld Enter a PIN number using the keypad and press Function + Enter tap OK. The minimum length is four characters, and the maximum length is eight characters. Enter PIN number Press Function + Enter or tap OK.
Page 353: Unlocking Your Sim Card
Mobile preferences Press Function + Enter or tap OK. Enter your new PIN number again to verify. Press Function + Enter or tap OK. Unlocking your SIM card If you enter the current PIN incorrectly three times, the SIM card is locked. A SIM locked alert displays.
Page 354: Setting Call Barring
Chapter 21 Setting Preferences for Your Handheld Enter a new PIN. Press Function + Enter or tap OK. Enter the new PIN again to verify. Press Function + Enter or tap OK. Setting call barring Call barring is a supplementary service that allows you to bar or block different classes of incoming and outgoing calls ranging from All calls to No barring.
Page 355 Mobile preferences Tap Edit Settings. Tap Edit Settings Enter a call barring four-digit password using the keypad. Press Function + Enter or tap OK. Enter password Tap the Incoming Calls or Outgoing Calls pick list to change settings. Press Function + Enter or tap OK.
Page 356: Setting Fixed Number Dialing (Fnd)
Chapter 21 Setting Preferences for Your Handheld To change the call barring password: Tap Change Password. Tap Change Password Enter a new four-digit password. Press Function + Enter or tap OK. Enter the new password again to verify. Press Function + Enter or tap OK.
Page 357 To view or dial an FND entry: Select Security. Tap Security Select the Fixed dialing box. Tap box Select an entry and tap Dial. You go to the Palm Mobile main screen and the number is dialed. Select an entry Tap Dial...
Page 358 Chapter 21 Setting Preferences for Your Handheld To add or edit an FND entry: Select Edit. Tap Edit Enter your PIN2 number. Press Function + Enter or tap Done. Enter PIN2 number Tap OK Tap New, or select an entry and tap Edit. Select an entry to edit Tap New or Edit Edit or add the entry.
Page 359 Mobile preferences You can delete the entry by tapping Delete, or access your Address Book by tapping Lookup. To change the PIN2 number: Select Edit. Tap Edit Enter your PIN2 number. Press Function + Enter or tap OK. Enter PIN2 number Tap OK Tap PIN2.
Page 360: Network Preferences
TCP/IP provides the ability to connect to your wireless service provider or dial- NOTE in server with applications that allow you to view the transmitted data. Visit the web site www.palm.com/support/intl for information on third-party applications that take advantage of TCP/IP .
Page 361: Selecting A Service
Network preferences Selecting a service Use the Service setting to select the service template for your wireless service provider or a dial-in server. Service templates are a set of wireless service provider and dial-in server configuration settings that you can create, save, and reuse. Also, you can create new service templates.
Page 362: Entering A Password
Chapter 21 Setting Preferences for Your Handheld Entering a password The Password box identifies the password you use to log in to your server or wireless service provider. Your entry in this field determines whether your handheld prompts you to enter a password each time you log in to your network: If you do not enter a password, your handheld displays the word “Prompt”...
Page 363: Selecting A Connection
Network preferences Selecting a connection Use the Connection setting to select the method you want to use to connect to your wireless service provider or a dial-in server. See “Connection preferences” earlier in this chapter for information about creating and configuring connection settings. To select a connection: Tap the Connection pick list.
Page 364: Entering A Prefix
Chapter 21 Setting Preferences for Your Handheld Entering a prefix A prefix is a number that you dial before the telephone number to access an outside line. For example, many offices require that you dial “9” before dialing a number outside the building.
Page 365: Using A Calling Card
Network preferences Using a calling card The Use calling card field enables you to use your calling card when dialing your wireless service provider or Intranet server. Keep in mind that there is usually a delay before you enter your calling card number. When you define your calling card number, you need to add commas at the beginning to compensate for this delay.
Page 366: Creating Additional Service Templates
Chapter 21 Setting Preferences for Your Handheld Creating additional service templates You can create additional service templates from scratch, or you can duplicate existing templates and editing information. After you create a new or duplicate template, you can add and edit settings. To add a new service template: Press Command Stroke + N.
Page 367: Idle Timeout
Network preferences Idle timeout The Idle timeout setting defines how long your handheld waits before dropping the connection with your wireless service provider or dial-in server when you switch out of a TCP/IP application. To set the Idle timeout: Tap the Idle timeout pick list and select one of the following options: Waits one minute for you to open another application before it 1 minute drops the connection.
Page 368: Ip Address
Chapter 21 Setting Preferences for Your Handheld To enter a primary and secondary DNS: Tap the Query DNS check box to deselect it. Tap the space to the left of the first period in the Primary DNS field, and then enter the first section of the IP address.
Page 369: Login Scripts
Network preferences To enter a permanent IP address: Tap the IP Address check box to deselect it and display a permanent IP address field below the check box. Tap the space to the left of the first period, and then enter the first section of the IP address.
Page 370: Creating A Login Script On Your Handheld
Chapter 21 Setting Preferences for Your Handheld Creating a login script on your handheld You can create login scripts by selecting commands from the Command pick list in the Login Script dialog box. Some commands, such as Send, require you to supply additional information.
Page 371: Plug-In Applications
Created using a development environment that supports Palm OS ® software, such as Metrowerks CodeWarrior for Palm Platform. For additional information on creating plug-in applications, send e-mail to Palm Developer Support at devsupp@palm.com Deleting a service template There is only one way to delete a service template: use the Delete command from the Service menu.
Page 372: Network Preferences Menu Commands
Chapter 21 Setting Preferences for Your Handheld Press Command Stroke + D. Alternately, press Function + Menu , and then select Delete on the Service Menu. Press Function + Enter or tap OK. Network preferences menu commands The Network Preferences screen includes menu commands to make it fast and easy to create and edit service templates.
Page 373: Security Preferences
Security preferences To enter the Owner preferences: Enter the text that you want to associate with your handheld in the Owner Preferences screen. If you enter more text than can fit on one screen, a scroll bar automatically appears on the right side of the screen. If you assign a password with the Security Preferences screen, the information in the Owner Preferences screen cannot be changed.
Page 374: Assigning A Password
Chapter 21 Setting Preferences for Your Handheld Assigning a password You can assign a password to protect your private records and to lock your handheld. To assign a password: Tap the Password box. Enter a password. Enter a hint to help your remember your password if you forget it. This is optional.
Page 375: Locking Your Handheld
Security preferences To change or delete your password: Tap the Password box. Enter the current password. Tap here Press Function + Enter or tap OK. Do one of the following: – To change the password and hint, enter the new password and hint, and press Function + Enter or tap OK.
Page 376 Chapter 21 Setting Preferences for Your Handheld To set your handheld to lock when you turn it off: Tap the Auto Lock Handheld box. Enter your password. Select On power off. Press Function + Enter or tap OK. To set your handheld to lock at a preset time: Tap the Auto Lock Handheld box.
Page 377 Security preferences Select At a preset time, and then use the arrows to set the time. Press Function + Enter or tap OK. To set your handheld to lock after a period of inactivity: Tap the Auto Lock Handheld box. Enter your password.
Page 378: Recovering From A Forgotten Password
Chapter 21 Setting Preferences for Your Handheld If you lock your handheld, you must enter the exact password to IMPORTANT reactivate your handheld. If you forget the password, your handheld will present the hint you have entered to help you remember the password. If you still cannot remember the password, you must perform a hard reset to resume using your handheld.
Page 379: Making Records Private
Security preferences To delete a forgotten password: Tap Lost Password. Press Function + Enter or tap Yes. Making records private In many applications, you can make individual records private. Private records remain visible and accessible, however, until you select the Security setting to hide or mask all private records.
Page 380 Chapter 21 Setting Preferences for Your Handheld To mask all private records: Tap the Current Privacy pick list and select Mask Records. Tap Mask Records Press Function + Enter or tap OK to confirm that you want to mask private records. To display all private records: Do one of the following: –...
Page 381: Shortcuts Preferences
ShortCuts preferences To make a record private: Display the entry that you want to make private. Tap Details. Tap the Private check box. Press Function + Enter or tap OK. ShortCuts preferences The ShortCuts Preferences screen enables you to define abbreviations for entering text.
Page 382 Chapter 21 Setting Preferences for Your Handheld To use a ShortCut, press Press Function + ShortCut followed by the ShortCut characters. The ShortCut symbol appears at the insertion point to show that you are in ShortCut mode. ShortCut symbol Editing a ShortCut After you create a ShortCut, you can modify it at any time.
Page 383: Appendix A: Maintaining Your Handheld
APPENDIX A Maintaining Your Handheld This appendix provides information on the following: Proper care of your handheld Prolonging battery life Resetting your handheld Removing and installing your SIM card Caring for your handheld Your handheld is designed to be rugged and reliable and to provide years of trouble-free service.
Page 384: Battery Considerations
Appendix A Maintaining Your Handheld Battery considerations Please note the following considerations for the battery in your handheld: Under normal conditions, you can keep your handheld battery charged by placing it in the cradle between 30 and 60 minutes each day. You can conserve battery life by minimizing the use of the backlight feature, and changing the Auto-off setting that automatically turns the handheld off after a period of inactivity.
Page 385: Performing A Soft Reset
Resetting your handheld Performing a soft reset A soft reset tells your handheld to stop what it’s doing and start over again. All records and entries stored in your handheld are retained with a soft reset. After a soft reset, the Welcome screen appears, followed by the Date and Time Preferences screen (to set date and time).
Page 386 Appendix A Maintaining Your Handheld Wait for the Palm Powered™ logo to appear; then release the power button. When a message appears on the handheld screen warning that you are about to erase all the data stored on your handheld, do one of the following: –...
Page 387 Resetting your handheld To restore your data from a Mac computer after a hard reset: Double-click the HotSync Manager in the Palm folder. From the HotSync menu, choose Conduit Settings. From the Users pop-up menu, select the appropriate username. Select an application from the list.
Page 388: Installing And Removing The Sim Card
In some cases the SIM card is already installed in your handheld by your wireless service provider. If you are sending in your handheld for service to Palm, you must IMPORTANT remove the SIM card before sending in your handheld. Use the following instructions if you need to exchange or remove the SIM card.
Page 389 Installing and removing the SIM card Do one of the following: – If a placeholder card is present, remove the placeholder card. Then slide the SIM card into place on the access door. Close the access door. – If the SIM card is present (look for the gold contact area), close the access door.
Page 390 Appendix A Maintaining Your Handheld Slide the SIM card out of guides on the underside of the access door. Close the access door. Place the SIM card in a nonstatic container for safe keeping.
Page 391: Appendix B: Frequently Asked Questions
This handbook The Getting Started that came with your handheld The README file located in the folder where you installed the Palm™ Desktop software on your Windows computer or on your installation CD for Macintosh users The Palm Desktop online Help The Palm Desktop Software for the Macintosh User’s Guide located in the...
Page 392: Software Installation Problems
Windows computer. Click Browse. Locate your CD-ROM drive and select the autorun.exe file. Click Open. Click OK. I cannot install Palm Desktop Try the following: software on my Windows Disable any virus scanning software on your computer. computer. Press CTRL-ALT-DELETE and end all tasks except Systray and Explorer.
Page 393: Operating Problems
Make sure the power outlet is active and the HotSync cradle is properly plugged in. If the battery does not hold a charge, return your handheld to an authorized Palm service center. I get a warning message telling Purge records from Date Book and To Do List. This deletes...
Page 394: Tapping And Writing Problems
Appendix B Frequently Asked Questions My handheld keeps turning Your handheld is designed to turn itself off after a period of itself off. inactivity. This period can be set at one, two, or three minutes. Check the Auto-off setting. See “Auto-off delay”...
Page 395: Wireless Problems
Wireless problems Wireless problems Problem Solution The signal strength is weak. You can monitor the transmission signal strength using the Signal Strength bar graph. Monitor the signal strength while you try the following solutions: Move away from your original location, five to ten feet in any direction.
Page 396 Appendix B Frequently Asked Questions I can’t access a web page or a Make sure the mobile radio is on and within range by web clipping application. verifying that the indicator light is flashing green. “Using the indicator light” Chapter Try to access the home page of your wireless carrier by pressing the Wireless button.
Page 397: Palm Wap Browser Problems
If this occurs, try adding a DNS number. Ask your wireless service provider or your system administrator for the correct primary and secondary DNS IP numbers. Palm WAP Browser problems Problem Solution I cannot connect to my wireless You may need to enter additional technical networking service provider.
Page 398: Sms Problems
See “Setting preferences” Chapter 15 for details. Palm Mobile problems Problem Solution I connect to my wireless service Be sure the telephone number you are dialing has all the provider, but the number digits required by your wireless service provider.
Page 399 Memo Preferences setting. Make them. sure that Sort by is set to Manual. If you choose to view your memos alphabetically on Palm Desktop software and then perform a HotSync operation, the memos on your handheld still appear in the order defined in the Memo Preferences setting.
Page 400: Hotsync Problems
I am doing it correctly? Check the Windows system tray to make sure the HotSync Manager is running. If it is not, open Palm Desktop software. Make sure you selected Local USB or Local Serial, as appropriate, from the HotSync Manager menu.
Page 401 Check the connection between the HotSync cradle and the not complete successfully. USB or serial port on your computer. Make sure the username you selected in Palm Desktop software matches the username assigned to your handheld. Make sure the date on your computer matches the date on your handheld.
Page 402 Appendix B Frequently Asked Questions I tried to perform a modem Check the following on your computer: HotSync operation, but it did Make sure your computer is turned on and that it does not not complete successfully. shut down automatically as part of an energy-saving feature.
Page 403 HotSync problems I tried to perform a modem Make sure you are not running another program, such as HotSync operation, but it did America Online, fax or telephony software, or AppleTalk not complete successfully. networking, that uses the serial port you selected in the (continued) Serial Port Settings tab.
Page 404 When I perform a HotSync If you perform a HotSync operation for more than one operation, my information does device, make sure the correct user is active on the Palm not transfer to Palm Desktop Desktop software. software.
Page 405: Beaming Problems
Beaming problems Problem Solution I cannot beam data to another If you are beaming to another Palm handheld, confirm that device with an IR port. your handheld and the other handheld are between ten centimeters (approximately 4") and one meter (approximately 39") apart, and that the path between the...
Page 406: Password Problems
HotSync process backs up all entries, whether or not they are marked private. Then you can follow these steps to restore your private entries: Use the Palm Desktop software and the cradle or infrared communication to synchronize your data. Tap Forgotten Password in Security to remove the password and delete all private records.
Page 407 Thousands of third-party add-on applications have been written for NOTE Palm OS handhelds. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third- party application, please contact the developer or publisher of that software.
Page 408 Appendix B Frequently Asked Questions...
Page 409: Fcc Statement
The design of this product complies with the FCC guidelines and these international standards. Exposure To Radio Frequency Energy (SAR) In order to comply with FCC RF exposure safety guidelines, users MUST use a Palm brand body- worn accessory during body-worn operation. Use of accessories not provided by Palm or that have not been tested for RF exposure compliance with this product may not comply with the FCC RF exposure safety guidelines and should not be used.
Page 410: Industry Canada
Product Regulatory and Safety Information Responsible Party: Palm™ Tungsten™ W Product Family Palm, Inc. 400 N. McCarthy Blvd. Tested to Comply Milpitas, California 95052 With FCC Standards United States of America (408) 878-9000 FOR HOME OR OFFICE USE Industry Canada The term "IC:"...
Page 411: Declaration Of Conformity
NAPRD 2.3.0 PTCRB compliance GCF Field trial compliance Manufacturers Name: Palm Inc. Manufacturers Location: 5470 Great America Pkwy Santa Clara, CA 95052 Importers Name: Palm Germany GmbH Importers Location: Landsberger Strasse 155 D-80687 Munchen Germany Type of Equipment: Handheld Computer Model Number:...
Page 412 Product Regulatory and Safety Information...
Page 413 Index Alarm LED setting 321 ABA (Address Book archive file) 29 lists 56 Access Point Name, changing 264 preset 92 Account. See E-mail account setting in Clock 281 Add-on applications setting in Date Book 83 compatibility 6 setting in Note Pad 134 installing using a Mac 59 sound 92, 282, 321, 380 installing using Windows 57...
Page 414 See also Infrared function 20 Blind copies 170, 171, 176, 177, 182, 183, 196, location 20 Card Info 75 Bluetooth Card. See Palm Bluetooth Card Caring for the handheld 369 Bold font for text 55 Carrier. See Wireless carrier Bookmark...
Page 415 Applications Launcher 35, 36 GSM, using 165 Cc field 196 modem sled, prerequisite for 165 Certificate network connection 163 download 271 Palm Bluetooth Card, prerequisite friendly name 273 for 165 storing 271 Palm Modem accessory, prerequisite supported types 271 for 165...
Page 416 Index Default categories 35, 45 Data compression 313 currency in Expense 97 Data entry. See Entering data Delete key 20 Database, upgrading a MultiMail Deleted data, saving in archive files 44 database 162 Deleting Databases, backing up 246 applications 61 Date Desktop software 61 displaying in Clock 282...
Page 417 Index changing mail server settings 238 changing protocol type 235 Editing records 42 changing username and password 235 E-mail checking for new messages 186, 187 accessing corporate e-mail 248 creating a synchronize-only adding Address Book entry from e- account 171–177 mail 218–219 creating new 166–170, 175 adding attachments 208–210...
Page 418 Index renaming 76 Forwarding 201 using cards 75 Forwarding e-mail 201 Expense Frequently asked questions (FAQs) adding Address Book data to records 52 application problems 384 categorizing records 45 beaming problems 391 creating records 94 HotSync problems 386 currency 96 Mobile 384 date of item 95 operating problems 379...
Page 419 Index online Tips 26 creating connections 315 padlock 257 new connection 315 reload 256, 264 prerequisite for connection 165 repeating event 85 using 165 stop 255 Icons for e-mail messages 189 HotSync Manager 219 Handheld, increasing space on 14 paperclip 189 Hard reset 371, 379 VersaMail e-mail 189 Hardware add-ons 13...
Page 420 Index Internet Locking the handheld with a password 358, access problems 381 361–364 password 348 Logging informational errors 221 selecting connection 349 Login script 166, 355–357 username 347 Looking up Address Book data IP address 352, 354 to add to other records 51 IR port.
Page 421 Index Memory Microsoft Outlook for beaming 391 connecting to 386 cache 263 synchronizing with 222 Calculator 72 Microsoft Outlook Express regaining 44, 379 configuring for e-mail 225 Memos. See Memo Pad selecting as mail client 222 Menu commands 23, 41 Mobile accessing 24 adjusting volume 107...
Page 422 324 GSM, prerequisite for 165 Mode 265 GSM, using 165 Modem modem sled, prerequisite for 165 auto-disconnect 178 Palm Bluetooth Card, prerequisite HotSync operations via 296–300, 388– for 165 Palm Modem accessory, prerequisite initialization string 317 for 165 initializing 178...
Page 423 Phone numbers selecting for Address list 66 selecting types 65 Padlock icon 257 Phone profiles, managing 124 Palm Bluetooth Card, prerequisite for Pick lists 25 connection 165 PIM (personal information manager), using Palm Modem accessory, prerequisite for HotSync Manager with 62...
Page 424 Index Preferred network purging 44–45 sort priority 335 sorting 53 viewing 334 To Do List 156 Primary DNS 353 unmasking individual 366 Prioritizing To Do List records 156, 159 Red indicator light 12 Private records Redial reminder displaying and creating 365–367, 384 creating 123 lost with forgotten password 364 managing 124...
Page 425 Index caring for 369 attaching personal 200, 218 touching with your finger 12 changing 268–271 Scroll bar 26 characters used 268 SD card 10 creating key pair 266 Searching. See Finding Signed public key 270 Secondary DNS 353 SIM card Secure gateway, transfer permission 256 installing 374 Secure mode 265...
Page 426 Index Synchronizing an existing username 162 conduit for synchronizing 285 Synchronizing e-mail 228 creating records 41 active accounts 228 deleting records 43, 86 e-mail applications for 222 due date 158–159 HotSync operation 220 fonts 55 logging errors 221 menus 160 setting how many days 224 notes for records 54 turn off synchronization 228...
Page 427 Index Username 167, 173, 180 WAP stack configuration, changing 265 changing 235 editing in account 178 Documents To Go 162 entering 235 sites 383 for ISP 347 Week (Date Book view) 87–88, 319, 385 identifying handheld 358 synchronizing existing 162 description 266 protect with password 266 viewing certificate 273...
Page 428 Index...

This manual is also suitable for:

Tungsten w

Palm P80505RGRS - Tungsten W Smartphone Handbook

About this Book

Chapter 1: Welcome

Chapter 2: Exploring Your Handheld

Chapter 3: Navigating and Entering Data

Chapter 4: Working with Applications

Chapter 5: Using Address Book

Chapter 6: Using Calculator

Chapter 7: Using Card Info

Chapter 8: Using Date Book

Chapter 9: Using Expense

Chapter 10: Using Memo Pad

Chapter 11: Using Palm™ Mobile

Chapter 12: Using Note Pad

Chapter 13: Using SIM Manager

Chapter 14: Using SIM Services

Chapter 15: Using SMS

Chapter 16: Using to Do List

Chapter 17: Using Palm™ Versamail™ Personal E-Mail Software

Chapter 18: Using Palm™ WAP Browser

Chapter 19: Using World Clock

Chapter 20: Performing Hotsync Operations

Chapter 21: Setting Preferences for Your Handheld

Quick Links

Related Manuals for Palm P80505RGRS - Tungsten W Smartphone

Summary of Contents for Palm P80505RGRS - Tungsten W Smartphone