Palm PRE 2 User Manual
  1. Manuals
  2. Brands
  3. Palm Manuals
  4. Cell Phone
  5. Pre 2
  6. User manual

Palm PRE 2 User Manual

Hide thumbs Also See for PRE 2:
Table of Contents

Advertisement

Quick Links

User Guide

Advertisement

Table of Contents
loading

Related Manuals for Palm PRE 2

Summary of Contents for Palm PRE 2

  • Page 1 User Guide...
  • Page 2 Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs.

  • Page 3: Table Of Contents

    Export data from a desktop organizer on your Turn the phone on/off computer Use gestures: tap, swipe, drag, flick, pinch Get data from an online account in the cloud Update the Palm ® webOS operating system Sync your desktop organizer and your phone...
  • Page 4 Screen & Lock Amazon MP3 Sounds & Ringtones Chapter 10 Web and wireless connections Chapter 14 Troubleshooting Wi-Fi 6Ts: Six ways to get your Palm Pre™ 2 phone ® Palm mobile hotspot working again For users of other Palm devices ®...
  • Page 5 Camera Photos, Videos, and Music Amazon MP3 Transferring information to and from your computer Backing up and restoring data Updates Transferring information from another Palm ® webOS™ platform phone Third-party applications Making room on your phone Glossary of Terms Online accounts available for Palm webOS™...
  • Page 6 Contents...

  • Page 7: Chapter 1 Welcome

    Welcome In this chapter Congratulations on the purchase of your Palm ® Pre™ 2 phone. Your Palm Pre™ 2 phone ® What’s in the box? Where can I learn more? Chapter 1 : Welcome...

  • Page 8: Your Palm ® Pre™ 2 Phone

    The Email, Contacts, and Calendar applications • GPS functionality on your Pre 2 phone all provide a view in which you can see information • Integrated text, multimedia, and instant messaging (IM) from both of those accounts in one place—but even though the information •...

  • Page 9: What's In The Box

    All of the following items are included in the phone box. • Gesture Guide • Consumer Information About Radio Frequency Emissions and Responsible Driving Hardware • Limited Warranty • General User Guide: Important Safety and Legal Information • Palm Pre 2 phone • USB cable Chapter 1 : Welcome...

  • Page 10: Where Can I Learn More

    • To view all Help: Open Help • Online start-up help: Visit palm.com/gettingstarted to view videos on basic topics such as managing info, transferring data, and maximizing battery life. • Online support from Palm: Visit palm.com/support to edit your Palm...

  • Page 11: Chapter 2 Basics

    Use gestures: tap, swipe, drag, flick, pinch But first, read this chapter to learn about your phone Update the Palm® webOSTM operating system and take the few easy steps to set it up and get it running. Then learn about the gestures that make moving around on your phone easy.

  • Page 12: Get To Know Your Phone

    Get to know your phone Front view Slide out the keyboard • Hold the phone as shown below and gently push up. Earpiece Touchscreen: Tap and make other gestures directly on the screen. See Touchscreen. Volume Gesture area: Make the back gesture and begin other gestures here. See Use gestures: tap, swipe, drag, flick, pinch.
  • Page 13 Touchscreen NOTE The volume you set for each individual audio component is saved automatically, whether the audio component is the earpiece of your phone, a The Launcher wired headset, a wireless headset that uses Bluetooth wireless technology, music ® heard through the speaker, music heard through a headset, and so on. When you return to using an audio component, the audio plays at the volume you left it the last time you used that component.
  • Page 14 Icons in the title bar Card view You can monitor the status of several items using icons at the top of the phone screen. Table 1. Title bar icons and descriptions Item Description The battery is being charged. The battery is fully charged. The battery is low.
  • Page 15 Back view Table 1. Title bar icons and descriptions Item Description The back cover of your Pre 2 phone is compatible with the Palm ® The phone is searching for the Verizon Wireless network. Touchstone charging dock (sold separately). The Verizon Wireless network is not available.

  • Page 16: Set Up Your Phone

    Press to wake up or turn off the screen. Press and hold to turn wireless services on and off, replace the battery, or turn your device completely on and off. Turn your device When the Palm profile screen appears, do one of the following: completely off before you remove the battery.

  • Page 17: Charge The Battery

    Although you create a Palm profile by entering a valid email address, setting up a Palm profile is different from setting up email on your phone. To set up What is a Palm profile? email, see Set up email.

  • Page 18: Turn The Phone On/Off

    AC charger. Do not, however, connect a Touchstone charging dock (sold separately) to your computer. Turn the phone on/off Maximizing battery life Your Pre 2 phone’s screen can be turned on and off separately from its wireless services (which are the Phone app, Wi-Fi app, Bluetooth ®...
  • Page 19 Why the screen goes dark To turn the screen on, do one of the following: • Press power . Drag up to unlock the screen. If you hold the phone up to your ear while on a call, the screen goes dark. This is normal behavior.
  • Page 20 Turn wireless services on Do one of the following: • Tap the upper-right corner of any screen to open the connection menu. When you turn on your phone, it automatically connects to your mobile Turn on Airplane Mode. network so that you can make and receive phone calls and use other •...

  • Page 21: Use Gestures: Tap, Swipe, Drag, Flick, Pinch

    Shut down your phone To turn both the screen and wireless services back on, press and hold power until a logo appears onscreen. Usually, turning your phone off and/or putting it in airplane mode is sufficient for normal periods when you have the phone with you but you’re not using it.
  • Page 22 • When the screen is off, the lighted bar pulses when a notification arrives you finish writing a memo, make the back gesture to close and save the and continues to pulse until you tap the notification or turn on the screen memo and return to the display of all your memos.
  • Page 23 Flick halo around the icon. A card in Card view is ready to be dragged when it becomes transparent. As its name tells you, this is a quick gesture, great for scrolling long lists, documents, or pages. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface.
  • Page 24 Pinch (zoom gestures) Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion. Zoom in/pinch out to increase the size of items on the screen (Email, Web, Photos, PDF View, and Google Maps): Place two fingers on the screen and spread them slowly apart.
  • Page 25 Zoom in or out a fixed amount (Web, Photos, Quickoffice mobile office Scroll fast: Flick the screen in the desired direction. ® software, PDF View): Double-tap the screen. Stop scrolling: Tap or drag the screen while scrolling. Scroll gestures Scroll slow: Drag the screen in the desired direction.
  • Page 26 Text selection gestures Select text when you can see a cursor: Tap the location to insert the cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap anywhere to For information on working with text after you select it, see Cut, copy, and deselect the text.

  • Page 27: Update The Palm ® Webos Tm Operating System

    If Wi-Fi is not turned on when the update system updates). becomes available, the Palm servers continue to check your device for Wi-Fi availability. What’s more, both Palm and many application developers make updates •...
  • Page 28 • To avoid roaming charges, updates are not downloaded if your phone is in If a message appears stating that a system update is available, do the roaming coverage. following: • If you do not install an update immediately after downloading it, you are prompted to install the update the next time you charge your phone.

  • Page 29: Chapter 3 Just Type

    Just Type In this chapter Just Type changes the way you create, look for, and use information on your phone. Instead of starting in an app, you start by thinking about what you want to Just Type overview say, do, or search for. Begin typing your idea, message, Get in touch with a contact or task, and then choose what you want to do with it: Search the web...

  • Page 30: Just Type Overview

    Just Type overview Get in touch with a contact The Just Type feature lets you do almost anything you want on your phone, Open Card view (see Display all open applications (Card view)) or the without having to go to a specific app. When it crosses your mind to look up, Launcher (see Open an application in the Launcher).

  • Page 31: Search The Web

    You can also use Just Type to go directly to a website. In Card view or the Open Card view (see Display all open applications (Card view)) or the Launcher, type the site address, such as palm.com. When the address appears at Launcher (see Open an application in the Launcher).

  • Page 32: Create A New Item Such As A Message Or Memo

    Maps. • App Catalog: To search App Catalog for apps that match your search term, under Launch & Search, tap More, and then tap Palm Catalog. • YouTube: To view YouTube videos that match your search term, under Launch &...

  • Page 33: Open An Application

    If needed, scroll down to see the Quick Actions field. Tap New [item You can also start a search by copying text in another application, opening the type]. The relevant application opens, displaying your text as part of a Launcher or Card view, and pasting the text. The text appears at the top of the new item.

  • Page 34: Customize Just Type

    Table 1. Application keywords You can also access Just Type preferences by typing some text in Card view or Application Name Keywords the Launcher, opening the application menu, and tapping Preferences. Phone Dial Photos Pictures Quickoffice Word, Excel, PowerPoint Regional Settings Settings, Preferences Screen &...
  • Page 35 applications in your searches, tap Add More Searches and tap the item you want. Quick Actions: This displays the types of items you can create from your search results, such as an email message or a memo. To add a new item type, tap Add Quick Actions and tap the item.
  • Page 36 Chapter 3 : Just Type...

  • Page 37: Chapter 4 Work With Applications

    Work with applications In this chapter Whatever you need to do in an app, your Palm ® Pre™ 2 phone makes it easy. There are multiple ways to open apps, so you can access the one you want Open applications quickly.

  • Page 38: Information

    Open applications You can also open the Launcher by flicking up twice from the gesture area to the screen. If you are in Card view, just flick up once to open the Launcher You can have as many applications open at one time as you like, limited only To find the app you want, flick up or down to see all the icons on a by the amount of memory available on your phone at the time.
  • Page 39 Open an application in Quick Launch Drag up slowly from the gesture area to the screen. Quick Launch is the bar of five icons you can access from any app. Quick NOTE Don’t confuse this “drag up” with the up gesture, which is a quick flick up Launch always appears at the bottom of Card view.
  • Page 40 To make the back gesture, swipe right to left anywhere in the gesture area. Display all open applications (Card view) 1 Just Type field 2 Wallpaper Card view displays open applications as small cards so that you can easily 3 Quick Launch scroll through them and drag them to change their order.
  • Page 41 Move among cards and stacks • To change the card order: Drag the card to another position. In Card view (see Display all open applications (Card view)), swipe left or right on the screen to see other open apps. To unstack cards, tap and hold a card in a stack, and drag it to a position outside the stack.
  • Page 42 Close an application NOTE If Quick Launch contains fewer than five icons, you can drag the app icon from the Launcher between two Quick Launch icons to drop it into the blank • In Card view (see Display all open applications (Card view)), throw the space.
  • Page 43 Reorder Launcher pages After the halo appears around the icon and the Launcher pages minimize to a series of cards, drag the icon to another location on the page. Open the Launcher (see Open an application in the Launcher). To move the icon to another page, drag it to the left or right edge of Scroll to the page you want to move.

  • Page 44: Use The Menus

    Delete an application Open the application menu You can delete applications that you installed on your phone. The application menu contains items for the application you are working in, such as Cut and Copy, Preferences, Help, and other application-specific menu items. Help is available on the application menu of every application. Open the Launcher (see Open an application in the Launcher).
  • Page 45 Open the connection menu The connection menu lets you manage wireless services—the phone, Bluetooth wireless technology, Wi-Fi, and VPN. ® DID YOU KNOW The connection menu also displays the current day and date and the battery charge level. Do one of the following: •...

  • Page 46: Enter And Save Information

    Enter and save information • Turn on Caps Lock: Press Shift twice. The Caps Lock symbol appears. • Turn off Caps Lock: Press Use the keyboard Enter alternate keyboard characters Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following: •...
  • Page 47 Table 1. Symbols and accented characters The symbols and accented characters are grouped according to their Press Sym to select… similarity to the corresponding key. In some cases, the symbol is related to the alternate character on the key, not the letter. For example, to type a € or other press…...
  • Page 48 Work with the Text Assist feature Open Text Assist Do any of the following: Text Assist, the assisted text entry feature, works on any screen in which you can enter text, including email, text/multimedia, and instant messages; memos; contact and calendar entry screens; and more. Text Assist includes auto-correction, auto-capitalization, and shortcuts.
  • Page 49 Cut, copy, and paste information Edit User Dictionary. You can copy any selectable text, and you can cut any selectable text that you entered, for example, in a memo or an email. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see Text selection gestures).

  • Page 50: Create And Work With Favorites

    Select items in a list Lists enable you to select from a range of options. Lists are different from menus (see Use the menus), which give you access to additional features. Lists are hidden until you tap the currently displayed option for that list. Tap the currently displayed option to open the list.

  • Page 51: Manage Online Accounts

    When you set up an account, you see a list of some common online accounts to pick from. (See Online accounts available for Palm webOS™ ® You can create and manage favorites in Contacts (see...

  • Page 52: View And Work With Notifications

    Depending on the account, you may be presented with options for • To change which applications are associated with the account: For which apps should download data from that account. For each app, each app listed, tap or Off. or Off, and then tap Done. •...
  • Page 53 If the dashboard item has a number next to it, the number indicates how many items are included in the notification—how many voicemail or email messages you have, and so on. Some dashboard items enable you to perform multiple actions. For example: •...
  • Page 54 NOTE By default, if a banner alert or pop-up notification arrives when the screen is off, the gesture area light pulses. You can turn this feature off (see notifications when the screen is locked or off). App controls: If you are listening to songs in Music and leave the app, the music playback controls remain displayed at the bottom of the screen.

  • Page 55: Copy Files And Sync Your Personal Data

    Copy files and sync your personal data In this chapter You didn't buy your Palm ® Pre™ 2 phone simply to make calls; you bought it because it's also a handheld computer with lots of the features and functions of Copy files between your phone and your computer your desktop computer.

  • Page 56: Copy Files Between Your Phone And Your Computer

    • On a Mac computer, from your desktop, drag the drive representing backed up to your Palm profile, and they cannot sync to any of your online your phone to the Trash. Trash changes to Eject. accounts. So be sure to keep a copy of all such files somewhere besides your...

  • Page 57: Overview: Get Your Personal Data Onto Your Phone

    Finally, you may have important phone numbers stored only on an old Copy music, photos, and videos using third-party software phone. You no longer use that phone now that you have a Palm Pre™ 2 ®...
  • Page 58 Palm profile account data is backed up daily to your Palm profile. Palm’s servers, where your data is stored in encrypted form. No one, not even you, can see that data on Palm’s servers. Use the following table to review your options. Then click the link to learn how to complete the solution you choose for your personal data.

  • Page 59: Transfer Data From An Old Phone

    The DTA enables you to do a one-time, one-way export of data from transfer the data to. selected desktop apps to your Pre 2 phone through the USB cable included with your phone. After the data is on your phone, you can select the account you want to import the data to.

  • Page 60: Get Data From An Online Account In The Cloud

    Manage online accounts for information on how to 6.22. If your version of Palm Desktop is not one of these, you can create an online account on your phone. download version 6.2 for free from palm.com/desktop. Install it, sync with your old Palm device, and then use the DTA to transfer your data.

  • Page 61: Sync Your Desktop Organizer And Your Phone

    If you prefer to sync your Pre 2 phone directly to your computer without going through the web, using Wi-Fi, Bluetooth technology, or your phone’s NOTE Changes you make in your Yahoo! or Facebook account on the web show up on your phone. There's nothing you have to do. You cannot, however, change USB cable, you can download a third-party application (sold separately) that Yahoo! or Facebook contacts and calendar events on your phone.
  • Page 62 Manage online accounts. Install a third-party application on your computer that enables you to sync with Google. Go to palm.com/sync-solutions to learn about available third-party sync solutions. Follow the instructions of the third-party app to sync the data in your desktop app with Google.

  • Page 63: Phone

    Use voicemail What can I do during a call? You can also work with other applications while on a What’s my number? call. Your Palm Pre™ 2 phone helps you to do all these ® View your call history tasks with ease.

  • Page 64: Make Calls

    Make calls Dial by contact name using Just Type Display Card view (see Display all open applications (Card view)) or open the Launcher (see Open an application in the Launcher). For information on turning the phone off and back on, see Turn the phone on/off.
  • Page 65 Tap the dial pad numbers to enter the number. When you finish entering the number, press Enter or tap the number to dial. If you turn off the preference to show contact matches in the dial pad (see Turn contact match display on/off), this changes how you dial using the keyboard in the Phone application.
  • Page 66 Dial using a speed dial Assign a speed dial to a contact for instructions on creating a speed dial. • In the Launcher, Card view, or Phone, press and hold the speed-dial key you assigned to the number. Dial by contact name in the Phone application How do I add names and other info into Contacts? for instructions on adding contacts to your phone.
  • Page 67 Dial a Skype contact To check if you have a Skype credit balance, do the following: Open Phone, open the application menu, and tap Skype Credit Balance. If you don’t see this If you set up a Skype account on your phone (see Sign in to or create a menu item, it means you are not logged into your Skype mobile account.

  • Page 68: Receive Calls

    Dial from another application Answer a call If a phone number appears in another application as an underlined link, you Do one of the following: can begin dialing the number directly from that application. For example, you can dial phone numbers that appear in web pages; in messages (email, •...

  • Page 69: Use Voicemail

    Listen to voicemail messages Do one of the following: • Press power Do one of the following: • Press volume. • In the Launcher, Card view, or Phone, press and hold • Slide the ringer switch off (red means off). This silences the ringer and any notification sounds.
  • Page 70 Manage a call Do any of the following: * Volume DID YOU KNOW You can send and receive text messages during a call. This is a great way to stay connected with friends and colleagues during a long call (see Create and send a text or multimedia message).
  • Page 71 While on a call, do one of the following: Table 1. Options for managing multiple calls First call Second call Options Ending the call • Display Card view (see Display all open applications (Card view)) and begin typing the name of the app. Outgoing Outgoing When you make When you end the call...
  • Page 72 Table 1. Options for managing multiple calls First call Second call Options Ending the call Incoming Outgoing When you make When you end the call the second call, the (see End a call), you hang first call is put on up both calls.

  • Page 73: What's My Number

    Open the application menu and tap Preferences & Accounts. Your phone number appears at the top of the Phone Preferences screen. Manage multiple calls for options on working with and ending a conference call. You can also see your phone number by opening Device Info.

  • Page 74: Work With Favorites

    Do any of the following: • To send a text message: Tap • To save the number to Contacts: Tap Add to Contacts (see Save a phone number to Contacts). • To view a contact entry: Tap View Contact. DID YOU KNOW The additional options display includes the time and type (incoming, outgoing, missed) of the call.
  • Page 75 Favorite, search for the contact, and tap the contact when Tap the contact photo or contact icon to the right of the favorite the name appears. name. Do one of the following: • To call the favorite using a different number: Tap the number. •...

  • Page 76: Save A Phone Number To Contacts

    Open Phone Do one of the following: • If you enter a phone number in Just Type that is not associated with a contact, tap Add to Contacts. Do one of the following: • Before dialing a number you entered in the dial pad, tap Add to Contacts.
  • Page 77 Use a wired headset After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate using that device whenever it is within range and the Bluetooth feature on your phone is turned on. The range can vary greatly, Your phone works with headsets that have a 3.5mm connector (look for depending on environmental factors.

  • Page 78: Customize Phone Settings

    Contacts. NOTE Your Pre 2 phone supports only International CDMA Roaming. Refer to verizonwireless.com/global for a complete list of the over 40 countries in which...
  • Page 79 Wireless account or your Skype account. Alternately, you can select to be Do one of the following: prompted for the account to use each time you make a call. • To sign in to your existing Skype account: Tap Sign In.
  • Page 80 Set DTMF tone length dial your co-worker’s five-digit extension (51122), your phone automatically dials the whole number: 1-408-555-1122. DTMF tones are the tones that are sent across the network when you press a key while on a call—for example, when you enter a password. You can set Set roaming and data usage preferences the tone length to be short or long.
  • Page 81 Turn TTY/TDD on/off A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. You can connect a TTY/TDD machine to your phone using the headset jack.
  • Page 82 Chapter 6 : Phone...

  • Page 83: Email, Text, Multimedia, And Instant Messaging Chapter

    Email, text, multimedia, and instant messaging In this chapter Enjoy the ease and speed of keeping in touch with friends, family, and colleagues anywhere you can access the Verizon Wireless data network or a Wi-Fi Email network. You can send and receive attachments as Messaging well.

  • Page 84: Email

    Use the Email application on your phone to access the many email accounts you have: company (like Exchange), ISP (like Earthlink or Comcast), and web-based (like Gmail). The Palm Synergy™ feature makes it easy to synchronize exactly the data ®...
  • Page 85 If the email account you set up takes advantage of the Synergy feature, then setting up email also synchronizes the provider's calendar and contacts. NOTE If automatic setup fails for your email account, an error message appears. Manual Setup Find a Synergy Service, gather the settings info you need, and enter the account settings (see Set up email when automatic setup...
  • Page 86 Set up email when automatic setup fails • Any other time you open Email, open the application menu, tap Preferences & Accounts, tap Account, and then tap Microsoft Exchange. Follow these steps if automatic setup (see Set up email) does not work for your email account.
  • Page 87 • Any other time you open Email, open the application menu, tap Open Email Preferences & Accounts, tap Account, and then tap Email Account. Open the application menu and tap Preferences & Accounts. Tap the account name. Set any of the following: Enter your email address and password, and tap Manual Setup.
  • Page 88 Reply-to Address: Enter the address you want recipients to see and System Sound: The system sound plays. If the ringer is off, the phone reply to on your outgoing messages, if this is different from the email vibrates. address you send the message from. Ringtone: Tap Ringtone, and tap a ringtone name.
  • Page 89 Delete an email account When you delete an email account from your phone, it removes the account information from your phone only. It does not affect your account with the email provider. Open Email Open the application menu and tap Preferences &...
  • Page 90 Enter the subject, press Enter , and enter the body text. • To take a new picture to send as an attachment: Tap the photo icon at the bottom of the screen, tap Photo, take the photo, and (Optional) To set the priority for the message: Open the application then tap Attach...
  • Page 91 Open email attachments Tap a message to open it. You can receive any kind of file sent to you in email, but you can open an attachment only if your phone has an application that can open the file type. •...
  • Page 92 • For other file types, open the application menu and tap Save As. If To add a contact from the To or Cc field: the Save As menu item is not available, you cannot save the attachment. To save Microsoft Word, Excel , or PowerPoint files, ®...
  • Page 93 Reply to a message Mark a message as read or unread Open a message. Open a message. Tap one of the following: Open the application menu and tap Mark as Read/Unread. : Reply to just the sender. Mark all messages in a folder as read : Reply to the sender and all other addressees.
  • Page 94 Do one of the following: Tap the Signature field and enter the signature text. To format the text with bold, italics, or color, select the text (see Text selection gestures), open the application menu, and tap Edit > [the option you want].
  • Page 95 Add an email folder as a favorite (Optional) Tap the folder header to view information such as last sync and number of messages. Favorites appear at the top of Account List view. Open Email If the folder you want is not displayed, tap to the right of the email account name to display the folder.

  • Page 96: Messaging

    Smart Folders: Set whether to include All Inboxes and/or Here are the key features of meeting invitations: Flagged messages as favorites at the top of Account List view. • Meeting invitations appear on your phone in the Email application, not in Delete Confirmation: Tap to turn this setting On/Off.
  • Page 97 Switch between messaging accounts in a conversation The Synergy feature enables the Messaging app to gather all your text, multimedia, and instant messages to and from the same contact into a single conversation (sometimes called a “thread”). So you can see your In a single conversation, you can switch between text/multimedia entire message history with someone regardless of the different methods messaging and an IM account.
  • Page 98 Dial a number from a conversation In Buddies view, tap to expand a buddy list. Tap a buddy name to contact that person. Open Messaging You can set a preference to show all your buddies, whether they are online or Tap a conversation.
  • Page 99 (555) 256 PALM. To dial a number like this, you must use the onscreen dial pad Enter the message text and tap and tap the numbers that correspond to the letters P, A, L, M—...
  • Page 100 Table 1. Supported emoticons To display this Enter any of these keyboard character combinations... emoticon... >:o >:-o >:O >:-O >:( >:-( :angry :mad o_O :confused 8) 8-) B) B-) :cool :’( =’( :cry :[ :-[ =[ =-[ :redface :S :-S :s :-s %-( %( X-( X( :eww :gross :! :-! :eek :( :-( =( =-( :sad Use emoticons in a message...
  • Page 101 Add a contact from a text or multimedia message Table 1. Supported emoticons To display this Enter any of these keyboard character combinations... To add a message sender as a contact: emoticon... :/ :-/ :\ :-\ =/ =-/ =\ =-\ :doh In Conversations view, tap a conversation with someone who is not a contact.
  • Page 102 Block a message sender Open Messaging Tap a conversation. You can block a person from contacting you by SMS, MMS, or IM if you don’t want to receive any further messages from them. Do one of the following: You cannot, however, block a person if they are on your IM buddy list. To •...
  • Page 103 Open Messaging Open the application menu and tap Preferences & Accounts. Delivery Receipts, tap or Off. Set up an instant messaging (IM) account Your phone supports Instant Messaging through popular online IM services, such as GoogleTalk and AIM. If you already have an IM account, you can sign in through the Messaging app or through the Accounts app (see Manage online accounts).
  • Page 104 Do one of the following: • The first time you open Messaging: Tap Add An Account. • Any other time: Open the application menu and tap Preferences & Accounts. Tap Add IM Account. Skype mobile, and then tap Create Account. Accept to agree to Skype’s terms and conditions.
  • Page 105 Enter a message, and tap Open Messaging When one of the message recipients replies, the reply appears below Do one of the following to start or continue a conversation: your message in the conversation. Repeat step 3 to reply to the entire group.
  • Page 106 Tap the IM Service field and tap the account in which you want to add • To collapse a buddy group: Tap the buddy. Do one of the following: Delete a buddy • To add a Skype buddy: Tap Add a Contact, enter the screen name Open Messaging...
  • Page 107 Do one of the following: Open Messaging • If you already have a custom message, tap the current message and Open the application menu and tap Preferences & Accounts. enter the new message text. Show Notifications, tap or Off. • If you’re creating a custom message for the first time, tap the status text (Available...
  • Page 108 Chapter 7 : Email, text, multimedia, and instant messaging...

  • Page 109: Contacts, Calendar, And Other Personal Chapter

    Contacts Calendar All your personal information is backed up and kept Tasks private either in your Palm profile or in one of your Memos online accounts. Clock Calculator Facebook...

  • Page 110: Contacts

    Synergy™ feature (for example, ® your Palm profile account, which means it shows up on your phone only. Google or Microsoft Exchange), you can set up Contacts on your phone to Palm profile contacts are included in the daily backup of your Palm profile synchronize and display contacts that you store in the online address book.
  • Page 111 1 Tap the photo icon to see the contacts that are linked. This opens your Palm profile account, and you can start creating 2 Emily is a contact in your Google online account and in your Palm profile account. contacts in this account.
  • Page 112 If you are using Contacts for the first time, you go through a few different steps to add or access the contacts on your phone (see Use Contacts for the * Account icon, showing Palm profile account first time). Follow this procedure to add contacts directly on your phone after the first time you use Contacts.
  • Page 113 Find a contact View, edit, or delete contact information You can find a contact from Card view or the Launcher view. To learn how, Open Contacts Get in touch with a contact. To find a contact within the Contacts app, use these steps.
  • Page 114 NOTE The fields that make up the contact header (name, photo, job title, company) are unique to each account. You must open a specific account to edit these fields. Do one or both of the following: • To add or change information: Tap a field (see Enter information in a field).
  • Page 115 Add a ringtone to a contact Select the ringtone you want to hear when this contact calls you. While creating (see Create a contact) or editing (see View, edit, or delete contact information) a contact, tap Set a ringtone. Do one of the following: •...
  • Page 116 For example, if you have contact info for Emily Weeks in Google, Facebook, Microsoft Exchange, and your Palm profile account, go ahead and link all four contacts into a linked contact. But don’t link Emily’s contact info with her sister Allison’s.
  • Page 117 Search for the contact (see Find a contact) and tap it to link the two Add To Launcher. To see the contact in the Launcher, scroll down contacts. on page 1 of the Launcher. (Optional) After you create the link, you can ensure that the linked If the contact has a picture (see Add a photo to a contact), the picture...
  • Page 118 Do any of the following: • To call or send an email or instant message to that contact: Tap the appropriate field. For example, tap a phone number to call the contact. • To send a text message: Tap • To locate an address on a map: Tap an address field.
  • Page 119 Open the application menu and tap Preferences & Accounts. 1 Contact list sorted by first name 2 Contact list sorted by last name You can also choose to sort by Company & first name or Company & last name. In these cases, the company name is alphabetized, and Set the following options: within the company, whichever you choose, the names are still listed as first name followed by last name.
  • Page 120 Manually synchronize Contacts with your online accounts Send contacts If you want to get contacts from an online account on your phone You can send all contacts to a hands-free car kit (with Bluetooth), or send a immediately, or upload contacts from your phone to the online account, you contact using multimedia messaging (MMS) or email.

  • Page 121: Calendar

    Or you can create the event in your calendar, events you enter online show up automatically in Calendar, and Palm profile account, which means it shows up on your phone only. Palm events you enter on your phone sync to the online account, provided the profile events are included in the daily backup of your Palm profile account allows writing from the phone to the online account.
  • Page 122 To open Calendar without creating an online account: Tap Done. If you change an event, the change is made in the appropriate calendar. This opens your Palm profile account, and you can start creating events in this account. You can also look at the events of just one calendar at a time.
  • Page 123 NOTE If you choose to sync Calendar with an online Facebook account, your NOTE If an account doesn’t appear in the list, you can’t add data to that account Facebook events show up in Calendar, but you cannot add calendar events to from your phone.
  • Page 124 Add an alarm to an event Need to find the event location on a map? Open an event that has a location specified in the Event Location field, open the application menu, and tap Event While creating an event (see Create an event), tap to the right of...
  • Page 125 Change the Calendar display NOTE If a phone number is displayed in an event note as an underlined link, you can tap the number to make a call. This displays the phone dial pad with the You can change the display of Calendar to show the events from all of your number already entered.
  • Page 126 Move around in Calendar Open Calendar Delete an event in one of two ways: • To go to the next or previous day: In Day view, swipe left or right on the screen. • In Day view, press and hold Option , and tap the event.
  • Page 127 Respond to an event reminder (Optional) Tap a participant’s name. If the participant is a contact, the contact entry is displayed. If the participant is not a contact, tap To Contacts to add the participant to your contacts list. When an event reminder appears in the notification bar at the bottom of the screen, tap the event description to open the event, or tap one of the following: Customize Calendar...

  • Page 128: Tasks

    Delete an online account from Calendar Event Reminders: Select to play a sound when a calendar notification appears. If you synchronize calendar events with an online account, deleting the Default Event Duration The default event duration is set to one hour. account from Calendar stops synchronization of calendar events only—if Tap to change this to 30 minutes...
  • Page 129 Enter the list name in the List Name field and press Enter Enter the task name in the Task name field. To set the task priority, see Set task priority, due date, and other details. Create a task (see Create a task).
  • Page 130 Check off a task to the right of the task name. Tap the list containing the task. Tap the box to the left of the task name. Set any of the following: Priority: High priority tasks appear in red. Normal priority tasks appear in bold text, and low priority tasks appear in gray text.
  • Page 131 View tasks that are due today Sort a task list Open Tasks . The number to the right of the List all tasks field You can sort a task list to show tasks in the order you have determined, or shows the total number of tasks that are due today or are overdue.

  • Page 132: Memos

    Set Due Date. your desktop to your phone, those notes are in Memos. Your Exchange notes, however, do not sync. All memos are backed up to your Palm profile. To remove a previously assigned due date, tap No Due Date.
  • Page 133 Create a memo Find a memo Open Memos • In Memos, start typing any letters or numbers in the memo, and then tap the memo when it appears. NOTE The results of a Just Type search that you access in Card view or the Launcher do not include memos.

  • Page 134: Clock

    Clock Tap the lower-right corner of the screen, and tap the new color. The Clock application lets you set an alarm. You can set Clock to wake you up at the same time wherever you are, for example, the recurring 7AM alarm you set in San Francisco rings at 7AM in New York.
  • Page 135 Set an alarm Time: Tap to set hour, minute, and AM/PM for the alarm. Sound: Tap to open the list of ringtones, and then tap the name of a BEFORE YOU BEGIN Make sure ringtone volume is on and you can hear ringtone.

  • Page 136: Calculator

    Delete an alarm Calculator buttons Table 2. Calculator buttons Open Clock Button Description , and then tap the alarm name. Clear the current calculation or displayed number Add the currently displayed number to memory Display the memory Calculator Clear the memory Subtract the currently displayed number from memory Use Calculator for addition, subtraction, multiplication, and division, and also for determining percent and square root.
  • Page 137 Open App Catalog Type Facebook in the search field, and then then tap or press Enter Tap Facebook. Download for free. After you download and sign in to your Facebook account, you can update your status directly from the Launcher or Card view. Start typing your status update and, under Quick Actions, tap...
  • Page 138 Chapter 8 : Contacts, Calendar, and other personal information...

  • Page 139: Chapter 9 Photos, Videos, And Music

    Photos, videos, and music In this chapter There’s no need to carry a separate media player; you can play music and videos, and view photos, on your Palm ® Pre™ 2 phone. Listen to music through the Camera built-in speaker or through a 3.5mm headset or Photos headphones (sold separately).

  • Page 140: Camera

    Camera To take the picture in landscape view, turn your phone 90 degrees. Press Space or tap to take the picture. Take a picture Press and hold Space to take pictures in continuous burst mode. Release Space to stop taking pictures. Continuous burst mode allows you to capture Your phone comes with an easy-to-use, 5-megapixel camera with an LED several images with a single action.

  • Page 141: Photos

    Photos Open Photos Tap the album containing the picture, and tap the thumbnail of the picture. The Photo roll album contains pictures you took with your Look at pictures phone’s camera. To get pictures on the phone, you can do any of the following: •...
  • Page 142 (sold separately) that facilitate the transfer of delete the folder representing the album. media files to your phone. For more information, open the browser on your computer and go to palm.com/sync-solutions. Chapter 9 : Photos, videos, and music...
  • Page 143 Look at photos in a slideshow is not visible, tap the screen to display it. You can view the photos in any album as a slideshow. Open Photos Tap the album you want to view as a slideshow. Do one of the following: •...
  • Page 144 (Optional) Do either or both of the following: If you have zoomed in on a picture, to capture the portion you want to use as wallpaper, tap and hold the picture, and then drag the portion you want to the center of the screen. This portion becomes the wallpaper.
  • Page 145 Contacts, the account is already set up to allow you to upload pictures from Enter your account username and password and tap Sign Photos. See Online accounts available for Palm ® webOS™ phones. for information about the behavior of Facebook, DID YOU KNOW Photobucket, and other online accounts on your phone.

  • Page 146: Videos

    Delete a picture Press Space or tap to begin recording. Press Space or tap to stop recording. Tap a picture thumbnail to view it full-screen. (Optional) To watch a video when you finish recording: Tap the is not visible, tap the screen to display it. thumbnail on the lower-left side of the screen >...
  • Page 147 To make adjustments to the portion you selected for saving without Share via MMS Trim & share via MMS: If a video is above the changing the length of the selected portion, tap and hold the middle of maximum size allowed for sending by MMS you can trim the video to the saved portion, and then move the whole frame selector left or an appropriate size (see Edit videos you...
  • Page 148 A file that is not protected by Digital Rights Management. DRM-free video files can be copied as many times as you like and can be played on your Pre 2 phone. Use the YouTube application to view YouTube videos (see YouTube).

  • Page 149: Youtube

    YouTube When the video you want appears, do one of the following: • To view the video: Tap the video thumbnail. • To view video details: Tap the text to the right of the video Watch a YouTube video thumbnail. The YouTube application on your phone lets you watch videos available Some videos can be viewed in YouTube on your computer DID YOU KNOW...

  • Page 150: Music

    DRM-free music files can be copied as many times as you like and can be played Find videos from the same author or otherwise related to the one you on your Pre 2 phone. selected. On the video details screen (see...
  • Page 151 Tap the first song. • To listen to playlists you synchronized to your phone: Tap Playlists. Go to palm.com/sync-solutions for a list of third-party solutions (sold separately) that you can use to sync music and playlists from your computer to your phone.
  • Page 152 Use music playback controls Table 6. Music playback controls Control Function Use the volume button on the left side of your phone to control the sound Move forward or backward. Tap and hold the slider, and then level. drag it right to move forward or left to move backward. To display the slider, tap the text below the album art in Album Art view.

  • Page 153: Amazon Mp3

    Drive mode and delete the song using your computer. NOTE Music you download from Amazon MP3 is not backed up to your Palm profile. To back up your music, you can copy downloaded files from the Connect your phone and your computer using the cable.
  • Page 154 View artist information Do one of the following: Search for (see Search for a specific song, album, or artist) or browse to (see Browse songs, albums, artists, or genres) an artist. Tap the artist name. Tap the word in the lower-right corner of the page (Albums or Songs).
  • Page 155 Do either of the following: • Tap the album price and tap Buy. • Tap a song price and tap Buy. Enter your email address and password, and tap Sign In. To purchase songs without needing to enter your password each time, turn on Enable 1-Click.
  • Page 156 Chapter 9 : Photos, videos, and music...

  • Page 157: Chapter 10 Web And Wireless Connections

    Web and wireless connections In this chapter With the Verizon Wireless network and your Palm ® Pre™ 2 phone’s web browser, you can take the web with you almost anywhere you go. Wi-Fi Palm mobile hotspot You can use your phone’s Wi-Fi feature to connect to a public, work, or home network.

  • Page 158: Wi-Fi

    To connect to either type of network after the first time, see Connect to a previously used network. Your Palm Pre™ 2 phone is itself a Wi-Fi access point. Use your phone to ® connect your laptop to the Internet. See Palm mobile hotspot.
  • Page 159 • From any screen: Open the connection menu in the upper-right corner of Open Wi-Fi the screen, tap Wi-Fi, and tap Turn on Wi-Fi Turn off Wi-Fi. Make sure Wi-Fi is on (see Turn Wi-Fi on/off). Do one of the following: •...
  • Page 160 • If the network you want is not displayed: Tap Join network • If you move to a new location and Wi-Fi is turned on, your phone enter the network name. Follow steps 4 to 7. automatically attempts to connect to a previously used network if one is discovered at the new location.

  • Page 161: Palm Mobile Hotspot

    When Phone Sleeps field. To change the setting, tap the current setting and then select the other option from the displayed list. What is Palm mobile hotspot? Quickly turn your Palm webOS phone into a Wi-Fi hotspot for up to five ®...
  • Page 162 (see Web). provider, so don't use airplane mode to turn off Wi-Fi. Palm mobile hotspot has a range of up to 170 feet (about 50 meters). The actual range varies depending on environmental conditions, such as Do one of the following: obstructions and radio interference.
  • Page 163 Palm mobile hotspot. When you finish using your phone as a mobile hotspot, turn off Palm mobile hotspot to save battery power. You can extend your battery time by charging your battery (see Charge battery) while you are using Palm mobile hotspot.

  • Page 164: Vpn

    VPN (virtual private network). You can do this using the Palm VPN application. VPN enables you to log in to your corporate server through the company’s firewall (security layer). You need to set up a...
  • Page 165 • Dead peer detection setting NOTE Encryption Method Tap an encryption method: Secure forces the client • Encryption method: Secure, Weak, or None to use more secure AES or 3DES algorithms. Weak allows the weaker 1DES • NAT traversal method: Cisco-UDP, NAT-T (always), NAT-T (auto-detect), algorithm.
  • Page 166 View statistics for a connected profile Tap the Connection Type field, and tap Cisco AnyConnect. Open beside a connected profile. Disconnect from a profile Do one of the following: • Open , and tap a connected profile. • From any screen, open the connection menu, tap VPN, and tap a connected profile.

  • Page 167: Web

    Open , enter the search term, and press Enter Do one of the following: • In the Launcher or Card view, type the site address (for example, palm.com), and tap Go to website. • Open and enter the site address. If the page appears in the list of viewed pages, tap it to go there again.
  • Page 168 Tap the website name listed in the Recently Visited section in the Just • To enter information in a form: Tap the form field. Enter or select Type preferences to add this website as a search option in Just Type. information and press Enter •...
  • Page 169 Flash on your phone does not support the following: the portion you want to use. The portion that appears in the white square is used as the icon. Tap Done. • Games that require arrow keys as controls. The keyboard on your phone Title: Tap to edit.
  • Page 170 The first 12 bookmarks you create become thumbnails on the start page of the Web app. NOTE Web bookmarks are part of the data backed up to your Palm profile. After a partial or full erase, a bookmark is restored with a generic thumbnail icon. After •...
  • Page 171 Open the application menu and tap Bookmarks. • Open , open the application menu, and then tap History. Scroll to the page name and tap the page. Do one of the following: • Open and enter a term or address in the address bar that matches the page name or address.
  • Page 172 Copy a picture from a web page Open the application menu and tap Preferences. Pictures you copy from the web are stored in the Miscellaneous album in Photos. Press and hold Option and tap the picture. Copy to Photos. Tap OK. Download files from the web Open Go to the web page with the file you want to download.

  • Page 173: Location Services

    Clear Cookies: Tap to delete cookies used by some websites to To clear all location data currently in use by websites, tap Clear My remember visiting history and user settings. Location Data, and then tap Clear. Clear Cache: Tap to delete any web page content that has been stored in the local cache.

  • Page 174: Google Maps

    Select for any of the following: Open Location Services Geotag Photos: Available only when Auto Locate is selected. When To turn GPS on/off, open the application menu, tap Locate Me Using, Geotag Photos is on, photos are tagged with the latitude and longitude and tap GPS.

  • Page 175: Vz Navigator Sm

    Menu in the lower-right corner. You can search for a location in Google Maps directly from the Launcher or Card view. Start typing the address or location name and, under Launch & Search, tap Google Maps. If prompted, tap Allow Once to turn on Location Services.
  • Page 176 Check local weather conditions Open VZ Navigator If prompted, tap Allow Once to turn on Location Services. Enter the following information: Destination: Enter a destination, or tap and select a destination from Recents, Favorites, Contacts, or Airports. Start: Your current location is entered as your default starting point. Current Location and enter a new starting point, or tap Tap the temperature to see the local seven-day forecast.
  • Page 177 Receive shared location information NOTE You cannot use the Share feature to send location information to phones that are not on the Verizon Wireless network. You can receive shared location information sent from other phones on the Verizon Wireless network that have VZ Navigator installed. A notification is displayed at the bottom of the screen when a shared location message is Open VZ Navigator...
  • Page 178 Find a location or a service Sync your favorite and recently visited locations to the VZ Navigator server Open VZ Navigator You can back up your favorites and recently visited locations to the VZ If prompted, tap Allow Once to turn on Location Services.

  • Page 179: Bluetooth ® Wireless Technology

    Bluetooth wireless technology ® Open the application menu and tap Preferences. Tap to set any of the following: What is Bluetooth wireless technology? ® With the Bluetooth wireless technology on your phone, you can connect to ® a number of Bluetooth devices, including a hands-free device such as a headset or car kit (see Set up and use a Bluetooth hands-free...
  • Page 180 Open Bluetooth • The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device. • The screen prompts you to enter a passkey: Check the You can also open the Bluetooth app by opening the connection menu, documentation that came with the other device to see if there’s a...

  • Page 181: Use Your Phone As A Modem

    Connect with a paired device Tap the connected device name to disconnect from it. Or tap another device name to disconnect from the current device and connect to the new device. After you pair with a device, you can connect to that device without having to go through the pairing process again.
  • Page 182 You can also use the Palm mobile hotspot app to turn your phone into a Wi-Fi hotspot capable of connecting up to five devices to the Internet simultaneously (see Palm mobile hotspot).
  • Page 183 Documents In this chapter Your Palm ® Pre™ 2 phone enables you to take your office with you—including your Microsoft Office files. You can view Microsoft Word, Excel ® , and Quickoffice mobile office software ® PowerPoint files on your phone. You can also set up ®...

  • Page 184: Quickoffice Mobile Office Software

    Quickoffice mobile office software ® Tap the account type. With Quickoffice ® mobile office software, you can view Microsoft Word, Excel ® , and PowerPoint ® files on your phone. Register Quickoffice software If you register Quickoffice software, you receive notifications of software updates as well features available only to users who register.
  • Page 185 Open Quickoffice . Any accounts you set up on your phone appear onscreen. The option Files on my Palm also appears. Tap the file. Tap an account to view files in that account. Tap Files on my Palm Change the text display size in a Word document or Excel ®...
  • Page 186 Share a file Switch among slides in a PowerPoint slideshow ® With the file open, open the application menu and tap Share. Do one of the following: Create the email message and tap • To move to the next or previous slide: Drag up or down on the screen. •...

  • Page 187: Pdf View

    Add, edit, or delete an online account in Quickoffice To search for a file, begin typing the name. Tap the file when it appears. You can set up additional accounts associated with online collaborative tools such as Google Docs or Dropbox so that files from these accounts appear in Quickoffice.
  • Page 188 Change the text display size Save a file with a new name • Pinch out to enlarge items onscreen. With the file open, open the application menu and tap Save • Pinch in to decrease the size of items onscreen. •...
  • Page 189 With the file open, open the application menu and tap Bookmarks. To search for a specific bookmark, type the bookmark name. Tap a bookmark to jump to that section of the file. Chapter 11 : Documents...
  • Page 190 Chapter 11 : Documents...

  • Page 191: App Catalog

    App Catalog In this chapter From playing games to making reservations to listening to your custom radio station, Palm App Catalog has the app you need to do what you want to Browse applications in App Catalog Download a free application...

  • Page 192: Browse Applications In App Catalog

    ® by ACCESS or Windows Icon Description Mobile smartphone do not work on your Pre 2 phone because your Pre 2 phone uses the new Palm webOS™ platform. Check App Catalog for a new version of ® Featured apps. This option appears on the Home your old favorites.

  • Page 193: Download A Free Application

    Open App Catalog password to authorize the purchase, and tap Continue. • If you do not have a billing account: Tap Continue. Enter your Palm Find a free app you want (see Browse applications in App Catalog). profile password, and tap Continue. See Set up a billing account.

  • Page 194: Manage Applications

    Manage applications You can also delete an app by throwing it off the side of the screen from the app list, and then tapping Delete to confirm. Open Software Manager To reinstall a deleted application: Browse to the app (see Browse applications in App Catalog).

  • Page 195: Set Up A Billing Account

    Enter your Palm profile password and tap Continue. Enter your Palm profile password and tap Continue. If you enter an incorrect Palm profile password three times, a message appears that explains how you can contact Palm support for help. If you enter an incorrect Palm profile password three times, a message appears that explains how you can contact Palm support for help.
  • Page 196 Chapter 12 : App Catalog...
  • Page 197 Preferences In this chapter There are lots of ways to make your Palm ® Pre™ 2 phone work better for you. Personalize your phone to make it match your lifestyle. Backup Date & Time You can easily customize many features of your phone...

  • Page 198: Backup

    All this information is automatically backed Palm profile when you set up your phone. up daily to your Palm profile. So if you ever need to erase the info from your phone, you can restore all your backed-up info. You can turn off automatic backup, and you can also perform a manual backup.
  • Page 199 Not backed up Application Backed up Not backed up Amazon Nothing is backed up. Contacts Contacts in your Palm profile Contacts in online accounts. can copy files from the account. Passwords for online AmazonMP3 folder on your Usernames for online...
  • Page 200 Usernames for IM accounts. Message contents, Software When you sign in to your App settings and data stored passwords, attachments, and Manager Palm profile after your phone in the app. history. is erased, apps you Applications from sources downloaded from App Music Nothing is backed up.
  • Page 201 Manually back up information to your Palm profile Erase Palm profile information from the server Backup occurs automatically every day, but we recommend that you Open Backup manually back up your information before you reset your phone or change your Palm profile settings.

  • Page 202: Date & Time

    First Name/Last Name: Change the first name and/or last name In the event that your phone is lost or stolen, go to your Palm profile on your associated with your Palm profile. computer and from there, erase the data on your phone. This does not affect the information stored in your Palm profile.

  • Page 203: Device Info

    Device Info . Basic system information is displayed, such as your phone number, battery usage, and available memory. The screen also displays the email address you used when you set up your Palm profile. To view more detailed system information, tap...
  • Page 204 Palm profile—is untouched. After either type of full erase, you can sign in to your Palm profile either on a new webOS phone or the same phone you just erased. Signing in restores...
  • Page 205 Open Device Info Do either or both of the following: Open the application menu and tap Tests > Quick Tests. • To change the default application to use for different functions: Under Data Types, tap the currently displayed application for a Work with the support agent to view and report the test results.

  • Page 206: Regional Settings

    Delete a certificate Open the application menu and tap Certificate Manager. You can delete user-installed certificates only. Open Device Info Open the application menu and tap Certificate Manager. Tap the certificate and tap Delete Certificate. Regional Settings Language You can set your phone display to any language available for the device. and tap the certificate name.

  • Page 207: Screen & Lock

    Change your wallpaper Open Regional Settings In Formats, tap the country name. Your wallpaper is the screen background in Card view. You can customize the wallpaper to show a favorite picture. Do one of the following: Open Screen & Lock •...
  • Page 208 the previous and next gestures, you go from full-screen view to full-screen Open Screen & Lock view of each app. The order of applications is determined by the order that you opened them or arranged them in Card view. To turn Secure Unlock on: In Secure Unlock, tap Off, tap Simple PIN...

  • Page 209: Sounds & Ringtones

    Get notifications when the screen is locked or off Open Sounds & Ringtones Open Screen & Lock Under Notifications, tap to set whether notifications are displayed when the screen is locked. Under Notifications, in Blink Notifications, tap or Off. If blink notifications are turned on, when the screen is off, the light in the gesture area pulses when a notification arrives and continues to pulse until you tap the notification or turn on the screen.
  • Page 210 Open Sounds & Ringtones You can obtain files to use as ringtones in any of the following ways: • Download a ringtone from one of the many ringtone apps in App Catalog (see Catalog). • Download an MP3 file that you want to use as a ringtone from the Amazon MP3 app (if available on your phone) (see Amazon MP3).
  • Page 211 Select a file from the ringtones folder as a ringtone When the list of ringtones is displayed, tap the song you added to use it as your ringtone. The ringtone you select here applies globally to all incoming calls. You can To set the ringtone volume, drag the Ringtone Volume slider.
  • Page 212 Chapter 13 : Preferences...

  • Page 213: Troubleshooting

    Remember that when you Palm profile search your phone’s Help system, you get results not Battery only from the Help system, but from Palm’s Support Screen and performance Knowledge Base as well. Phone Hands-free devices Synchronization Sending and receiving data in Email, Messaging, and...

  • Page 214: 6Ts: Six Ways To Get Your Palm ® Pre™ 2 Phone Working Again

    6Ts: Six ways to get your Palm Pre™ 2 phone ® working again Introduction Is your phone not working the way you expect it to? Has it stopped responding to taps? Is one of your applications not responding or behaving strangely? These problems can be pretty easy to fix.
  • Page 215 Did this solve the problem? An occasional restart can be good for your phone just the way a restart can be good for your computer. Every once in a while, restart your phone. • Yes: Stop. • No: Continue. Why this might help Restarting your phone closes all applications, frees up all memory, and T4.

  • Page 216: For Users Of Other Palm ® Devices

    Whether step 1 succeeded or not, take out the battery, wait ten seconds, and then reinsert it. This causes your phone to restart. Open your computer’s web browser and go to palm.com/rom. Click the link to run webOS Doctor, enter the serial number, and follow the instructions.

  • Page 217: Palm Profile

    Palm profile account is backed up. You create a Palm No? Then charge your phone: Plug the USB cable into the AC charger, profile by entering a working email address during setup of a webOS phone.
  • Page 218 Creating your Palm profile: Are you trying to use a profile from If that doesn’t work, do this: another phone? • Contact Palm Support for help on setting up your old profile on your new phone. When you set up your phone, did you tap Sign In To My Profile...
  • Page 219 Press and hold the power button and begin setup again. If you are unable to create a profile, call Palm Support and find out the status of the Palm Profile server. There may be a temporary outage affecting your area.

  • Page 220: Battery

    Click the link in the email. After you create your Palm profile, you get an email from Palm at the address Enter your new password twice. you used to create the profile. Click the link in the email message to verify your profile.
  • Page 221 (a) release. I need to replace the battery Your Pre 2 phone comes with a replaceable battery. Be sure to use a battery that is approved by Palm that is compatible with your phone. Failure to use the proper battery may result in personal injury or product damage, and it voids your phone warranty.
  • Page 222 Remove the battery by pulling the tab that appears at the top of the Slide out the keyboard (see Slide out the keyboard), and then press the battery. two clasps (c) at the bottom corners. Insert the new battery. Press and hold the power button on the upper-right corner of your Position the back cover over the phone and gently press the two clasps...
  • Page 223 I can’t get my screen to turn on after removing and replacing Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfway up one side until the battery you hear the clasp (a) release. Removing the battery turns off your phone completely, so you can’t just slide out the keyboard or press power...

  • Page 224: Screen And Performance

    Position the back cover over the phone and gently press the two clasps Palm logo on the screen (approximately five seconds). Then wait until (a), located at the top corners. Then press the two clasps (b) halfway your phone completes startup.
  • Page 225 To brighten the screen if it has dimmed, tap the screen. compatible with your Pre 2 phone. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly.

  • Page 226: Phone

    I see five bars in the signal-strength icon, but I still can’t connect • If you cannot make the back gesture, check to see if you have the next/ previous app gestures turned on (see Turn advanced gestures on/off). If so, to the network you need to make a short swipe left for the back gesture, and a full swipe right or left for the next or previous open app.

  • Page 227: Hands-Free Devices

    Check the compatibility list at palm.com/support to ensure that your Verify all of the following: device is compatible with your Pre 2 phone. • Not all hands-free features work with every hands-free device. Check the • The Bluetooth feature is turned on (see Turn the Bluetooth feature on/off).

  • Page 228: Synchronization

    Online accounts available for Palm ® You can set up a relationship to wirelessly sync data including contacts, of default online accounts that synchronize your info and those that do a calendar events, and email with selected online accounts—for example,...
  • Page 229 Palm profile account. Data in this account is backed up to your Palm profile daily, so you can retrieve it if you need to reset your phone. But it is not a true sync because you cannot change your Palm profile A notification tells me that ActiveSync encountered a problem data anywhere except on your phone.

  • Page 230: Sending And Receiving Data In Email, Messaging, And Web

    Sending and receiving data in Email, A notification tells me that there is not enough free memory to synchronize Messaging, and Web Tap the center of the gesture area to display Card view. Scroll through the cards and note how many applications are open. I can’t tell if data services are available Close any application you are not using by throwing its card off the top The following icons appear in the title bar to indicate whether data services...

  • Page 231: Email

    Email I have problems sending email (IMAP and POP accounts) If you are able to receive email messages but cannot send them, try the following: I have problems using my account • Turn on authentication (see Set up email when automatic setup fails).

  • Page 232: Wi-Fi

    • For multimedia messages, do the following: • Contact Verizon Wireless to verify that your plan includes messaging services, that these services have been correctly activated on your phone, and that they are available at your location. (Verizon Wireless My phone won’t connect to the Internet should be able to tell you if messaging services have been experiencing transmission delays.) Your phone supports 3G (EvDO), 1xRTT, and Wi-Fi wireless data networks.

  • Page 233: Calendar And Contacts

    (for example, if you enter info, your phone’s calendar automatically displays events entered in your the address www.palm.com/support, it may actually go to the web Google calendar—even though you haven’t opened the app yet.

  • Page 234: Camera

    Photos, Videos, and Music I started entering a contact’s name in Card view or the Launcher, but I’m not seeing the person in the results • With Just Type, you need to enter at least two letters before contact I cannot see the album art for my music files or the thumbnail matches are returned.

  • Page 235: Transferring Information To And From Your Computer

    Transferring information to and from your NOTE If you move a music file into the ringtones folder, the Music application computer cannot find it. I bought a song through Amazon MP3 and want to transfer it I can’t find the Media Sync button to my computer The webOS platform no longer supports Media Sync mode.

  • Page 236: Updates

    My bookmarks were restored, but the thumbnail icon is not displaying Web bookmarks are part of the data backed up to your Palm profile. After a partial or full erase, a bookmark is restored with a generic thumbnail icon. Chapter 14 : Troubleshooting...

  • Page 237: Transferring Information From Another Palm ® Webos™ Platform Phone

    (see Erase data and reset your phone). Enter your Palm profile email address and password to restore your If you can’t put your phone in USB Drive mode using the screen, you can use backed-up information. a keyboard shortcut. Connect your phone to your computer using the USB...
  • Page 238 • Email: Email attachments can be large and consume lots of memory. Copy attachments to your computer (see Copy files between your phone and your computer), or delete large files from your phone (see Delete a message). You may also want to empty the deleted items folder. •...

  • Page 239: Glossary Of Terms

    Glossary of Terms airplane mode memo, make the back gesture to close and save the memo and return to the A mode in which all the wireless services on your phone are turned off. display of all your memos. See Go up one level in an app (back gesture).
  • Page 240 dashboard Just Type A list of all your notifications. When one or more notification icons appear at The feature, formerly known as universal search, that enables you to make the bottom of the screen, tap the icons to open the dashboard. Tap a calls, search for applications and contacts on your phone, and search the dashboard item to act on it.
  • Page 241 Account List view in the Email application See Set email data you store in your Palm Profile account is backed up. (You cannot see or preferences. change this data on the web, however.) See also Palm profile account.
  • Page 242 é. Synergy feature The feature from Palm that lets you take advantage of merged views and linked contacts on your phone. See Your Palm Pre™ 2 phone. ®...

  • Page 243: Online Accounts Available For Palm ® Webos™ Phones

    Online accounts available for Palm webOS™ phones ® Table 1. Online accounts available for Palm webOS phones* ® Account Applications that display Relationship between Can I edit and add data to Can I edit and add data to What happens when I...
  • Page 244 Table 1. Online accounts available for Palm webOS phones* ® Account Applications that display Relationship between Can I edit and add data to Can I edit and add data to What happens when I data from this account phone and online...

  • Page 245: Specifications

    • ® OMAP 3630 processor Battery • Rechargeable lithium-ion • 1150mA/hr power capacity • Removable Operating system • Palm ® webOS™ platform Camera • 5 megapixel • LED flash with extended depth of field • Auto-exposure • Auto-white balance •...
  • Page 246 Table 1. Specifications Category Description Connectivity • Wi-Fi 802.11 b/g with WPA, WPA2, WEP, 802.1x authentication • Bluetooth wireless technology 2.1 + EDR with A2DP (stereo Bluetooth) support ® Display • 3.1-inch touchscreen • 24-bit color • Resolution: 320 x 480 HVGA •...
  • Page 247 Table 1. Specifications Category Description Included Palm webOS applications • App Catalog (at time of purchase) • Calculator • Calendar • Camera • Clock • Contacts • Email • Memos • Messaging (integrated SMS, MMS, and IM) • Music •...
  • Page 248 Table 1. Specifications Category Description Included third-party applications • Amazon MP3 (at time of purchase) • Google Maps • YouTube • VZ Navigator Included configuration and • Accounts preference applications (at time of • Backup purchase) • Bluetooth • Date & Time •...

  • Page 249: Regulatory And Safety Information

    FCC ID: O8F-ROAE Radio Frequency (RF) Safety Exposure The FCC ID on your Palm phone is located on a label inside the battery compartment. The battery must be removed as shown below to view the label. General statement on Radio Frequency (RF) energy: Your phone contains a transmitter and a receiver.
  • Page 250 30 days of purchase. With the Palm 30-day Risk-Free Guarantee, you may return the device within 30 days of purchase for a full refund, and...
  • Page 251 Recycling and Disposal Battery Handling This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Please return Palm products to the electrical and electronic • Do not disassemble or open; crush, bend or deform; puncture or shred the battery.
  • Page 252 • Make use of the special features in the handset which minimize the number of buttons which As part of Palm's corporate commitment to be a good steward of the environment, we strive to have to be pressed, such as message templates and predictive text...
  • Page 253 To reduce exposure to radiation, use your device in good reception areas, as indicated by the National Institute for Occupational Safety and Health bars on your phone, at least 3 to 4 bars. 395 E Street, S.W., Suite 9200 Patriots Plaza Building Caution: Avoid potential hearing loss Washington, DC 20201 Voice: 1-800-CDC-INFO (1-800-232-4636)
  • Page 254 Phone heating: Your phone may become warm during charging and during normal use. Driving Safety Tip Details Accessories: Use only approved accessories. Do not connect with incompatible products or Get to know your phone and its features such as speed-dial and redial. Carefully read your accessories.
  • Page 255 The recommendation from Palm is that you take this precaution before connecting your device to General Operation your computer, placing the phone in a docking station, or connecting it to any other device. You...
  • Page 256 Regulatory and Safety Information...

  • Page 257: Index

    Amazon MP3 service losing Add Picture moving between Add To Launcher AMR files opening AAC files Address Book on Mac animations Palm OS AC charger address books anniversary events phone calls and – accented characters addresses. See contacts; email answering phone reinstalling...
  • Page 258 Background data collection option passkeys for calendar accounts cards in – phone calls and Calendar application defined – Backup application renaming Calendar Display Options emails from See also Palm profile setting up calendar events. See events events from Index...
  • Page 259 Facebook status connections LinkedIn creating Google Maps from Bluetooth device phone numbers for albums memos from corporate servers and photos for bookmarks – messages from Internet preferences for contacts – tasks from network settings for reminders for emails YouTube from online address books and ringtones for events...
  • Page 260 – albums Device Info application phone calls dark screens applications device. See Palm Pre 2 phone; pictures dashboard billing accounts Bluetooth devices tasks data connection icons Bluetooth devices Devices list text messages data roaming...
  • Page 261 drafts contacts and multiple reminders for – drag and drop gesture copying preferences for repeating – drag gesture creating renaming saving driving directions deleting reordering synchronizing – – driving safety tips dialing from setting up Excel files DRM-free files download options for troubleshooting Exchange ActiveSync accounts drafts...
  • Page 262 – – favorites firewalls basic hearing loss contacts flags scroll help creating Flash content text selection See also troubleshooting defined flash, camera troubleshooting Help application dialing flick gesture zoom history email folders folders Get email option holiday events phone numbers for copying GIF files hospitals...
  • Page 263 See also pictures internal memory. See memory scrolling in IMAP email accounts international dialing selecting items in importing information international language settings labels sorting items in See also data transfer local area network. See LAN inbox (email) Internet. See websites landscape mode location information Industry Canada...
  • Page 264 – – memory MP3 music service Music application update – memos mute Now Playing list backup summary MP4 files numbers creating MPEG-4 files – exporting multimedia messages – Memos application addressing names – menus attachments See also user names online accounts merged views copying Bluetooth device...
  • Page 265 Palm online support pauses in phone numbers setup for favorites – Palm OS PDF files shutting down pauses in – Palm Pre 2 phone PDF View specifications saving See also phone performance status Phone Reset Options settings – Palm profile...
  • Page 266 – PPTX files redialing ringtones turning on and off Pre 2 phone. See Palm Pre 2 redirectors (web pages) adding unlocking phone; phone Regional option backing up Screen & Lock application – preferences. See customizing...
  • Page 267 See music symbols hotspots phone sorting Sync deleted emails option network Quickoffice accounts contacts Sync Now option – – Palm profile voicemail emails synchronization – screen locks share option task lists Wi-Fi access points sharing tasks cloud –...
  • Page 268 – online accounts for completing roaming and back cover – – – online calendars creating sending battery deleting troubleshooting calendars online contacts displaying text selection gestures camera due dates for text telephones. See TTY/TDD contacts retrieving information and editing devices data transfer exporting third-party applications...
  • Page 269 Launcher icons for updates messaging support deleting navigating through applications modem support disconnecting from opening billing accounts roaming editing recently viewed Palm profile support statistics for refreshing – phone video playback controls VPNC sharing – Quickoffice Video Roll album VZ Navigator troubleshooting access to –...
  • Page 270 freeing internal memory and icons for restarted phone and opening a second browser system updates and playing music from turning on and off playing videos from WLANs. See wireless networks – searching for Word files troubleshooting connections to WPA2 – uploading to Week view weight specifications...

Table of Contents