Page 1 ® Palm Pre™ Phone User Guide www.sprint.com © 2009 Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. Printed in the U.S.A. v. 1.0...
Page 2 © 2009 Palm, Inc. All rights reserved. Palm, Pre, Synergy, and the Palm and Pre logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook Google and Google Maps are trademarks of Google, Inc.
Page 3: Table Of Contents
Welcome ...............9 ®...
Page 4 Copy Files Between Your Phone and Your Computer ......... . 81 2C.
Page 5 2F. Your Documents and Other Productivity Files ........165 Doc View .
Page 6 Section 4: Your Resources........... . 255 4A.
Page 7 Protecting Your Battery ..............305 Power Specifications .
Page 9: Your Palm ® Pre™ Phone
Welcome ® Your Palm Pre™ Phone ® Your Palm Pre™ phone puts Palm’s new multitasking, gesture-based operating system, the ® Palm webOS™ platform, inside a small, beautiful device with a keyboard that you can slide out whenever you need it. Here are a few highlights of your new phone. Gestures: On your Pre phone, you make calls, move around, and manage your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen.
Page 10: About This User Guide
Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start a chat with Ed in IM, for example, you can continue the same conversation using text messaging—and see it all in the same view.
Page 11: Where Can I Learn More
Section 3: Web and Data Services and Other Wireless Connections shows you how to use Web browsing, messaging, and email. It also describes other types of wireless connections, such as Wi-Fi and Bluetooth Section 4: Your Resources answers frequently asked questions and shows you what to do if something goes wrong.
Page 12: Manage Your Account
Manage Your Account Online: sprint.com Access your account information. Check minute usage (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other great products like games, ringtones, and more.
Page 13: Sprint Operator Services
Sprint Operator Services Sprint Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone calling card or third party. Open Phone . Enter 0 and tap To learn more and to see the latest in products and services, visit Sprint online at sprint.com.
Page 15: Section 1: Your Setup
Section 1 Your Setup...
Page 17: Set Up Service
Set Up Service In This Section Set Up Your Phone (page 18) Turn the Phone On/Off (page 20) Make Your First Call (page 24) Set Up Your Voicemail (page 25) Create Sprint Account Passwords (page 26) Section 1A: Set Up Service Section 1A...
Page 18: Set Up Your Phone
Set Up Your Phone Activate Your Phone If you purchased your phone at a Sprint Store: It is probably activated and ready to use. If you received your phone in the mail, and it is a new Sprint account or a new line of service: Your phone is designed to activate once you have completed setup (see “Complete Setup”...
Page 19 events from your desktop organizer software (see “Transfer Data From Your Computer to Your New Phone” on page 19).) If you don’t see the confirmation email in your Inbox, check your spam mail folder in your desktop email program. What Is a Palm Profile? A Palm profile connects your phone to Palm to get automatic updates, back up your data, and more.
Page 20: Turn The Phone On/Off
Palm offers the Data Transfer Assistant to do this one-time data transfer. Use of the Data Transfer Assistant is a three-step process: Download the Data Transfer Assistant from palm.com/support to your computer. Connect your phone and your computer using the USB cable, and open and run the Data Transfer Assistant on your computer.
Page 21: Turn The Screen On/Off
Turn the Screen On/Off Wake up the screen and leave the wireless services turned off when you want to use only the organizer features, for example, when you’re on a plane and want to look at your calendar. You can also turn off the screen without turning off the wireless features on your phone. To save power, the screen dims automatically after a period of inactivity, then turns off.
Page 22: Turn Wireless Services Off (Airplane Mode)
Turn Wireless Services Off (Airplane Mode) Airplane mode turns off your phone as well as the Bluetooth features. Use it when you are on a plane or anywhere else you need to turn off all wireless services. You can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View.
Page 23: Turn Wireless Services On
Turn Wireless Services On When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network). Tap the upper-right corner of any screen and tap Turn off Airplane Mode. When your phone locates a signal, Sprint appears in the upper-left corner of the screen in the Launcher, Card view, and Phone, and the signal-strength corner of every screen.
Page 24: Make Your First Call
To turn both the screen and wireless services back on: Press and hold power Make Your First Call Press power . (This wakes up the screen.) If necessary, drag Tap numbers on the dial pad. Press the onscreen backspace icon to delete numbers you’ve entered. to dial.
Page 25: Adjust Call Volume
Adjust Call Volume When you’re on a call, press the Volume button on the side of your phone to adjust the call volume. Volume Set Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off.
Page 26: Create Sprint Account Passwords
Note Voicemail Passcode: Sprint strongly recommends that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone to able to access your voicemail messages. For more information about using your voicemail, see “Use Voicemail” on page 90. Create Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account.
Page 27: Section 2: Your Palm Pre
Section 2 ® Your Palm Phone...
Page 29: Basics
Basics In This Section What’s in the Box? (page 30) Get to Know Your Phone (page 31) Charge the Battery (page 37) Section 2A: Basics Section 2A...
Page 30: What's In The Box
What’s in the Box? All of the following items are in the phone box: Hardware ® Palm Pre™ phone and pouch. AC charger. 3.5mm stereo headset. USB cable. Section 2A: Basics...
Page 31: Get To Know Your Phone
Print Material Get Started Guide. Features Guide. Palm warranty. End User License Agreement. Get to Know Your Phone Slide Out the Keyboard Hold the phone as shown below and gently push up. Section 2A: Basics...
Page 32: Front View
Front View Earpiece Touchscreen: See “Touchscreen” on page 36. Volume Tap and make other gestures directly on the screen. Section 2A: Basics...
Page 33 Gesture area: See “Use Gestures: Tap, Swipe, Drag, Flick, Pinch” on page 42. Microphone Center: Press to display Applications (Card View)” on page 56). Keyboard: Charger/microUSB connector Be careful not to scratch, crush, or apply too much pressure on the touchscreen.
Page 34: Back View
Back View Camera flash Camera lens Speaker Section 2A: Basics...
Page 35: Bottom View
Top View Power: Press to wake up or turn off the screen. Press and hold to turn your device and all wireless services completely off and to turn your device back on after having turned it completely off. Ringer switch: off.
Page 36 Touchscreen Application name: Displays the name of the currently open application. Tap the name to open the application menu. Launcher: See “Open an Application in the Launcher” on page 53. Scroll arrow: Swipe down to see hidden icons. Quick Launch: See “Open an Application in Quick Launch” on page 52.
Page 37: Charge The Battery
Charge the Battery WARNING Use only batteries and chargers that are approved by Sprint and Palm with your phone. Failure to use a battery or charger approved by Sprint and Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.
Page 38 Connect the small end of the USB cable to the charger/microUSB connector. Connect the other end of the USB cable to the AC charger. Plug the AC charger into a working outlet. You can also charge your phone battery by connecting your phone to your computer using the USB cable.
Page 39: Maximizing Battery Life
Maximizing Battery Life Battery life depends on how you use your phone. You can maximize the life of your battery by following a few easy guidelines: Set your screen to turn off automatically after a shorter period of inactivity (see “Set the Interval for Turning the Screen Off Automatically”...
Page 40 Section 2A: Basics...
Page 41: Move Around On Your Phone
Move Around on Your Phone In This Section Use Gestures: Tap, Swipe, Drag, Flick, Pinch (page 42) Open Applications (page 52) Work With Applications (page 55) Enter Information (page 63) Use the Menus (page 68) Search to Find Info and Make Calls (page 71) View and Respond to Notifications (page 73) Update the Software on Your Phone (page 75) Copy Files Between Your Phone and Your Computer (page 81)
Page 42: Use Gestures: Tap, Swipe, Drag, Flick, Pinch
Use Gestures: Tap, Swipe, Drag, Flick, Pinch Gestures are an important, basic part of your phone. They’re easy to learn, and they make working with the phone fast. You make most gestures with one finger. For a few, you need two.
Page 43: Basic Gestures
Basic Gestures Tap: Tap with the tip of the finger, fast and firmly, and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do. Section 2B: Move Around on Your Phone...
Page 44 Swipe: A swipe is most often a horizontal gesture, from right to left or left to right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area. One kind of swipe you’ll use a lot: Back. Make the back gesture from right to left anywhere in the gesture area.
Page 45 Drag: Drag is the gesture you make for a slow scroll up and down a list. Slide your fingertip slowly along the surface—no need to bear down. One kind of drag that you’ll use a lot brings up Quick Launch when you’re in an application. This drag gesture begins in the gesture area and ends on the touchscreen.
Page 46 Flick: As its name tells you, this is a quick gesture, great for scrolling long lists. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and farther you scroll up or down a list. To close an application in Card view, flick the card up toward the top of the touchscreen.
Page 47: Scroll Gestures
Scroll Gestures Scroll a specific amount: Drag the screen in the desired direction. Section 2B: Move Around on Your Phone Scroll fast: Flick the screen in the desired direction. Stop scrolling: Tap or drag the screen while scrolling.
Page 48 Zoom Gestures Zoom in (Email, Web, Photos, Doc View, PDF View, Google Maps): Pinch out: Place two fingers on the screen and spread them slowly apart. Zoom out (Email, Web, Photos, Doc View, PDF View, Google Maps): Pinch in: Place two fingers on the screen and bring them together.
Page 49: Text Selection Gestures
Text Selection Gestures Place the cursor in a text field: Tap the location. Section 2B: Move Around on Your Phone Move the cursor: Tap the location to insert the cursor. Press and hold the orange key. Place your finger anywhere onscreen and drag your finger in the direction you want to move the cursor.
Page 50: Drag And Drop
Drag and Drop Tap and hold the item, drag it, and then lift your finger to drop it. Sometimes you get a visual cue that the item is ready to be dragged. For example, an icon in the Launcher is ready to be dragged when you see a halo radiating from the icon.
Page 51 To delete multiple list items, throw each one off the screen. If you get the Delete confirmation prompt after throwing the first item, you don’t need to tap it—just throw the second item, and the first deletion is confirmed automatically. If you can’t delete a list item by throwing it, open the item and look in the application menu for a delete command.
Page 52: Open Applications
Open Applications You can have as many applications open at one time as you like. Open an Application in Quick Launch Quick Launch is the bar of five icons that is always available at the bottom of Card view and the Launcher.
Page 53: Open An Application In The Launcher
When an application fills the whole screen, make the following gesture to display Quick Launch and open one of its applications. Drag up slowly from the gesture area to the screen. Move your finger to the application icon. (When you see the app name appear, lift your finger.
Page 54 Press Center , and tap You can also open the Launcher by flicking up twice from the gesture area to the screen. If you are in Card view, just flick up once to open the Launcher. To find the app you want, swipe up or down to see all the icons on a page. (Swipe left or right to see other pages.) Arrow indicates that you can swipe down to see partially or fully hidden icons.
Page 55: Open An Application Using Search
Tap the application icon. To close the Launcher, do one of the following: Press Center Flick up from the screen to the gesture area. Open an Application Using Search Press Center to open Card view. Enter the name of the application. When the application icon appears in the search results, tap it.
Page 56: Display All Open Applications (Card View)
Display All Open Applications (Card View) Card view displays open applications as small cards, so that you can easily scroll through them and drag them to change their order. When an application fills the screen and you want to go to Card view, press Center You can also open Card view by flicking up from the gesture area to the screen.
Page 57: Move Among Open Applications
Move Among Open Applications In Card view (see “Display All Open Applications (Card View)” on page 56), swipe left or right on the screen to see other open apps. Tap a card to maximize the application. You can also maximize the center card in Card view by flicking down from the screen to the gesture area.
Page 58 Reorder Open Application Cards In Card view (see “Display All Open Applications (Card View)” on page 56), tap and hold a card to further reduce the size of the cards. You can also tap anywhere on the screen around the cards to reduce the size of the cards.
Page 59: Close An Application
Close an Application In Card view (see “Display All Open Applications (Card View)” on page 56), throw the application card off the top of the screen. Section 2B: Move Around on Your Phone...
Page 60 Change the Applications That Appear in Quick Launch If Quick Launch contains five icons, you must remove an application from Quick Launch before you can add another one. You can remove any application icon except the Launcher. Open the Launcher. (Quick Launch appears at the bottom.) Tap and hold a Quick Launch icon, and then drag the icon onto the Launcher.
Page 61: Reorder Quick Launch Icons
Reorder Quick Launch Icons You can change the position of any Quick Launch icon except the Launcher icon. In Card view, tap and hold a Quick Launch icon. After the icon gets larger and transparent, drag it to another location. Section 2B: Move Around on Your Phone...
Page 62: Delete An Application
Reorder Launcher Icons In the Launcher, tap and hold an icon. After the halo appears around the icon, drag it to another location. To move the icon to another page, drag it to the left or right edge of the screen. Delete an Application You can delete applications that you have installed on your phone.
Page 63: Enter Information
Enter Information Use the Keyboard Orange Shift Space Backspace Enter Enter Uppercase Letters By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following: Press Shift and press the letter key.
Page 64: Enter Alternate Keyboard Characters
Turn off Caps Lock: Press Shift Enter Alternate Keyboard Characters Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following: Press the orange symbol appears: second key. Enter a series of alternate characters: Press the orange character feature.
Page 65: Symbols And Accented Characters
The symbols and accented characters are grouped according to their similarity to the corresponding key. For example, the symbol that is available for the R key is ®, and for the T key is ™. If you press the wrong key, press Backspace to redisplay the full symbols table.
Page 66: Enter Information In A Field
Press Sym p or P r or R s or S t or T x or X , or . Some symbols are not associated with a letter key. Press Sym bottom of the symbols table to select these symbols: º ¹ ¼ ½ ² ³ ¾ ¡ ¿ :-) :-( ;-) $ ¢ Enter Information in a Field You can enter information in a field by typing or by pasting previously copied information (see “Cut, Copy, and Paste Information”...
Page 67: Cut, Copy, And Paste Information
Select Items in a List Lists enable you to select from a range of options. Lists are different from menus (see “Use the Menus” on page 68), which give you access to additional features. Lists are hidden until you tap the currently displayed option for that list. Tap the currently displayed option to open the list.
Page 68: Save Information
Insert the cursor where you want to paste the text (see “Text Selection Gestures” on page 49). Open the application menu and tap Edit > Paste. You can also use keyboard shortcuts to cut, copy, and paste. After selecting the text or inserting the cursor, tap and hold the gesture area and press X (cut), C (copy), or V (paste).
Page 69: Open The Application Menu
Open the Application Menu The application menu contains options such as Cut and Copy, Preferences, Help, and other application-specific commands. Tap the application name in the upper-left corner of the screen. Section 2B: Move Around on Your Phone...
Page 70: Open The Connection Menu
Tap a menu item to open it. (If the menu displays a downward-pointing arrow the bottom, it means that more options are available. Scroll the menu to see the additional options.) Open the Connection Menu The connection menu lets you manage wireless services—the phone, Bluetooth technology, and Wi-Fi.
Page 71: Search To Find Info And Make Calls
Tap the upper-right corner of the screen. Tap a menu item to turn that wireless feature on or off or to open a list of options for that feature (see “Turn Wireless Services Off (Airplane Mode)” on page 22 for more information).
Page 72 Open Card view (see “Display All Open Applications (Card View)” on page 56) or the Launcher (see “Open an Application in the Launcher” on page 53). Begin typing the search term. (As you type, search displays all contact names and application names that match the character.
Page 73: Search Within An Application
Search Within an Application In applications such as Contacts, Memos, Doc View, and PDF View, you can search for entries or files. From the list view, enter the file name; a few words from a memo; or a contact name, initials, address, or number.
Page 74: View All Your Notifications
View All Your Notifications For most types of notifications, if you do not tap the notification after a few seconds, it becomes an icon in the lower-right portion of the screen. Tap anywhere on the bottom of the screen to display your notifications. Tap a notification to act on it.
Page 75: Update The Software On Your Phone
Update the Software on Your Phone Palm continually provides updates to your phone’s operating system to enhance performance and add functionality. Update notifications are sent to your phone automatically when a system update is available (see “Respond to a System Software Notification” on page 75).
Page 76 Here is some additional information about system updates: If you have Wi-Fi turned on and the battery has at least a 30% charge, your phone automatically downloads a system update if one is available—you don’t have to do anything. If Wi-Fi is not turned on when the update becomes available, the Palm servers continue to check your device for Wi-Fi availability for two days.
Page 77: Manually Check For Updates
Tap Install Free to install only those applications that you can download free of charge. Tap Install All to install all applications available for download (charges may apply). Note You can use your phone while updates are being downloaded, but you cannot use your phone while updates are being installed.
Page 78 If a message appears stating that a system update is available, do the following: Tap Download Now. When prompted, tap Install Now. After installation finishes and the phone resets, tap Done. If one or more application updates are available, do one of the following: Tap an individual application name to open the App Catalog.
Page 79: Use App Catalog To Shop For New Applications
Use App Catalog to Shop for New Applications Use App Catalog to browse and download any of the many applications available for your phone. App Catalog contains both free apps and apps you can buy. Note Applications you installed on your old Palm OS Mobile smartphone do not work on your Pre phone, because it uses the new Palm your old favorites.
Page 80 To sort your search or browse results by date, name, rating, or price, tap the button at the bottom of the screen. When the app you want appears onscreen, tap the name to display app details. On the app details screen, do any of the following: Tap a screenshot to see a larger view.
Page 81: Copy Files Between Your Phone And Your Computer
Important Before you tap Download or Update make sure you know whether the app is free, must be bought, or can be downloaded in a trial version before you buy it. Tapping either button commits you to buy a fee-based app. You also need to make sure you have enough storage space on your phone to fit the app.
Page 82 Open My Computer (Windows XP), Computer (Windows Vista), or the Finder (Mac), double-click the drive representing your phone, and drag and drop files to your phone. (The drive displays folders that you can use to organize the files you copy. You can also create your own folders.) On a Windows computer, to end the connection safely, right-click the drive representing your phone and click Eject.
Page 83: Phone
Phone In This Section Make Calls (page 84) Receive Calls (page 88) Use Voicemail (page 90) What Can I Do During a Call? (page 90) What’s My Number? (page 95) View Your Call History (page 95) Save a Phone Number to Contacts (page 97) What Are All Those Icons? (page 97) Use a Phone Headset (page 99) Customize Phone Settings (page 101)
Page 84: Make Calls
Make Calls By default, your phone is on and ready to make calls. For information on turning the phone off and back on, see “Turn the Phone On/Off” on page 20. Dial Using the Onscreen Dial Pad The onscreen dial pad lets you make a call without sliding out the keyboard. It is also useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can tap.
Page 85: Dial Using The Keyboard
Dial Using the Keyboard In the Launcher or Card view, use the keyboard to enter the number. (You do not need to press the orange When you finish entering the number, tap it to dial. You can also enter a number with the keyboard when the dial pad is displayed.
Page 86: Dial By Contact Name In The Phone Application
Tap one of the contact’s phone numbers to dial it. If only the contact name is displayed, tap the name to display the phone numbers for that contact, and tap the number. Dial by Contact Name in the Phone Application See “How Do I Enter Names and Other Info in Contacts?”...
Page 87: Redial The Last Number Dialed
Did You Know? If your company uses Microsoft Exchange Server with a Global Address List (GAL), entering the contact search information returns matching results from the GAL as well. Tap the number. Redial the Last Number Dialed Open Phone . (When the number appears at the top of the screen, tap Dial Your National Emergency Number To dial your national emergency number, such as 911, press power screen, press Center...
Page 88: Receive Calls
Receive Calls If you want to answer calls, your phone must be on. This is different from having only the screen turned on (see “Turn the Phone On/Off” on page 20). When your phone is off, your calls go to voicemail. You can pick the ringtone for incoming calls (see “Select the Ringtone for Incoming Calls”...
Page 89: Silence The Ringer On An Incoming Call
Did You Know? If you are playing music or a video on your phone and a call arrives, playback pauses automatically and resumes when you hang up or ignore the call. See a photo of the person calling you! Learn how to assign a caller ID photo in “Add a Picture to a Contact”...
Page 90: Use Voicemail
Use Voicemail Do one of the following: In the Launcher, Card view, or Phone, press and hold 1 Tap a voicemail notification at the bottom of the screen. Open Phone Open Phone Follow the voice prompts to listen to your messages. What Can I Do During a Call? Your phone offers many advanced telephone features, including call waiting and three-way conferencing.
Page 91: Manage A Call
Manage a Call Do any of the following: Put the call on speakerphone: Tap Mute the microphone so you can’t be heard: Tap You don’t need an on-hold button to put a call on hold. Just tap the mute icon to mute your end of the line. Open the dial pad to enter numbers for navigating phone trees, responding to prompts, and so on: Tap Add a call: See “Make a Second Call”...
Page 92: End A Call
End a Call Do one of the following: If a headset is attached, press the headset button. Use Another Application While on a Call You can use many other applications on your phone, including the organizer and text message features, while holding a phone conversation. You can use the Sprint network for only one activity at a time—phone or data—so you cannot use the Sprint network to browse the Web, check email, or exchange MMS messages during a call.
Page 93 Make a Second Call While on a call, tap Dial the second call. Answer a Second Call (Call Waiting) When a second call notification appears, tap Swap Between Two Calls You can swap between calls only if the second call is incoming. Do one of the following: to put the active call on hold and switch to the other caller.
Page 94: Look Up Or Send A Message To A Contact
Additional charges may apply and minutes in your mobile account may be deducted for each call you place. Make a first call, then make a second call. (This is the limit of conference callers. Check your service plan about conference calls.) to create the conference call.
Page 95: What's My Number
What’s My Number? Open Phone Open the application menu and tap Preferences. (Your phone number appears at the top of the Phone Preferences screen.) View Your Call History Open Phone Section 2C: Phone...
Page 96 Do any of the following: Switch the types of calls displayed: Tap All Calls or Missed Calls. Call a number: Tap the number. Save the number to Contacts: Tap Phone Number to Contacts” on page 97). View a contact entry: Tap Delete a call history entry: Throw the entry off the side of the screen.
Page 97: Save A Phone Number To Contacts
Save a Phone Number to Contacts You can save the number from an incoming or outgoing call to an existing contact, or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number.
Page 98 The phone is searching for a Wi-Fi network. The phone is on. Bars denote signal strength. A 1x data connection is active. An EvDO data connection is active. The phone is searching for a Sprint network. No Sprint network is available. ®...
Page 99: Use A Phone Headset
Use a Phone Headset You can connect the headset that came with your phone for hands-free operation. WARNING If driving while using a phone is permitted in your area, we recommend using a headset or hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds.
Page 100: Set Up And Use A Bluetooth
Use your phone without the headset: Disconnect the headset. Set Up and Use a Bluetooth Your phone is compatible with many headsets and car kits (sold separately) enabled with ® Bluetooth wireless technology version 2.1 with EDR and Stereo (with AVRCP media controls). After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate with that device whenever it is within range and the Bluetooth feature on your phone is turned on.
Page 101: Customize Phone Settings
Customize Phone Settings Use Phone Preferences to customize phone settings. Show Contact Matches By default, when you have the dial pad displayed but you’re using the keyboard to enter a phone number, only numbers are entered. You can set a preference, however, so that typing on the keyboard with the dial pad displayed enters both numbers and letters and performs a search of names in Contacts.
Page 102: Use Dialing Shortcuts
Open Phone Open the application menu and tap Preferences. In DTMF tones, tap Short or Long, and then tap the option you want. Use Dialing Shortcuts Dialing shortcuts add a prefix at the beginning of a number, so you can dial an extension instead of the whole number.
Page 103 Open Phone Open the application menu and tap Preferences. Under Network, set any of the following: Voice Network: Tap Sprint Only to allow phone calls only when you are on the Sprint network, or tap Automatic to allow roaming on other networks. Data roaming: Set whether to allow Web browsing, email, and text and multimedia messaging when you are roaming.
Page 104 Update Network Settings The network settings on your phone may require periodic updates. Contact Sprint for information on recommended update frequency. Open Phone Open the application menu and tap Preferences. Tap Update Network Settings. Update the Preferred Roaming List The preferred roaming list contains information that allows you to obtain the best possible service when using your phone outside your home service area.
Page 105: Your Media And Entertainment Center
Your Media and Entertainment Center In This Section Camera (page 106) Photos (page 107) Videos (page 113) YouTube (page 116) Music (page 118) Amazon MP3 (page 122) NASCAR Sprint Cup Mobile Section 2D: Your Media and Entertainment Center (page 128) S e c t i o n 2 D...
Page 106: Camera
Camera Take a Picture Your phone comes with an easy-to-use, built-in, 3-megapixel camera with an LED flash. You can use the camera to take pictures, and then use the Photos app to view them and send them to your friends and family (see “Share a Picture” on page 111). To add a personal touch to your phone, use your pictures as your wallpaper (see “Save a Picture as Wallpaper”...
Page 107: Photos
Review Pictures you Have Taken After taking a picture, tap the thumbnail of the picture in the lower-left corner of the screen. (This opens the picture in the Photos application.) Swipe left or right on the screen to view other pictures you have taken. Photos Look at Pictures To get pictures on the phone, you can do any of the following:...
Page 108: Organize Your Pictures Into Albums
Open Photos Tap the album containing the picture, and tap the thumbnail of the picture. (The Photo roll album contains pictures you have taken with your phone’s camera.) Swipe left or right on the screen to look at other pictures in the album. Organize Your Pictures Into Albums The Photos application contains the following default albums: Photo roll: Contains all pictures you take with your phone’s camera.
Page 109 You can assign any pictures on your phone to one of these albums or to an album you create. To create and assign pictures to albums, you must put your phone into USB drive mode. You then create the albums and move pictures into them using your computer. Connect your phone and your computer using the USB cable.
Page 110: Add A Picture To A Contact
Add a Picture to a Contact You can also add a picture to a contact in the Contacts application (see “Add a Photo to a Contact” on page 136). Tap a picture thumbnail to view it full-screen. If the photo header is hidden, tap the screen to display it. and tap Assign to contact.
Page 111 Tap a picture thumbnail to view it full-screen. If the photo header is hidden, tap the screen to display it. and tap Set wallpaper. Do either or both of the following: To move the picture so a portion appears in the center, tap and hold the picture, then drag.
Page 112: Set Up An Online Pictures Account On Your Phone
and tap Upload. Do one of the following: If you have already set up your picture Web service on your phone, tap the name of the service you want to use. If you have not set up your picture Web service on your phone, tap Add An Account and tap the account type.
Page 113: Delete A Picture
Tap Add An Account, and tap the type of account you want to add. Enter your account username and password and tap Sign In. Delete a Picture Tap a picture thumbnail to view it full-screen. If the photo header is hidden, tap the screen to display it. Tap Delete to confirm.
Page 114: Use Video Playback Controls
Open Videos Tap the video. Use Video Playback Controls Playback controls automatically appear when you start a video. They disappear after a few seconds. Tap the video to manually display or dismiss the controls. Section 2D: Your Media and Entertainment Center...
Page 115: Delete A Video
Play. Pause. Move forward or backward (tap and hold the slider, then drag forward or backward). Switch between full-screen view and original size. To skip ahead 30 seconds in a video, flick left to right on the screen. To jump back 10 seconds, flick right to left. Delete a Video To delete a video file from your phone, you must put your phone in USB drive mode and delete the video using your computer.
Page 116: Youtube
Open My Computer (Windows XP), Computer (Windows Vista), or the Finder (Mac), and double-click the drive representing your phone. Delete the video using your computer’s controls. On a Windows computer, to end the connection safely, right-click the drive representing your phone and click Eject. (On a Mac computer, from your desktop, drag the drive representing your phone to the Trash.
Page 117: Find Related Videos
To search for a video: Tap Search All Videos, enter a search term, and press Enter To display the most highly rated videos: Tap To display the most frequently viewed videos: Tap To display videos you have recently viewed: Tap When the video you want appears, do one of the following: To view the video: Tap the video thumbnail.
Page 118: Share A Video
Share a Video Send a friend a link to a YouTube video. On the video details screen (see “Watch a Video” on page 116), tap Share. Tap Email or Text Message. Address and send the message. Music Listen to Music You can listen to music through the speaker on the back of your phone or through a stereo headset or headphones.
Page 119 You can play music that you copy from your computer or stream from the Web in the following formats: MP3, AAC, or AAC+ format. For files received as email attachments, you can play files in the MP3, AAC, AAC+, WAV, AMR, or QCLEP format. Open Music If the Music application finds no music files on your phone, tap one of the following: Get My Music: Read information about how to get music on your phone.
Page 120: Use Music Playback Controls
Listen to an album: Tap Albums and tap the album name. To listen to the album’s songs in the order they are displayed onscreen, tap the first song. The songs play one after the other in sequence. To listen to songs in random order, tap Shuffle All. Listen to all songs in a genre: Tap Genres and tap the genre name.
Page 121: Switch The Now Playing Display
Rewind. Fast forward. Shuffle current playlist. Repeat. Tap once to repeat the current song. Tap again to repeat the entire playlist. Switch the Now Playing Display You can switch the display to show the songs you are listening to by name or by album cover art.
Page 122: Delete A Song
Delete a Song To delete a song file from your phone, you must put your phone in USB drive mode and delete the song using your computer. Connect your phone and your computer using the USB cable. On your phone, tap USB Drive. (If prompted, tap OK. On your computer, your phone appears as a removable drive.) Note On a Windows computer, if the Found New Hardware wizard opens, click...
Page 123 Set Up Your Amazon Account You must be signed in to your Amazon account to download music. Open Amazon MP3 Open the application menu and tap Sign In. Enter your email address and password, and tap Sign In. (To purchase songs without needing to enter your password each time, turn on Enable 1-Click.) Search for a Specific Song, Album, or Artist Open Amazon MP3...
Page 124: Browse Songs, Albums, Artists, Or Genres
Browse Songs, Albums, Artists, or Genres Open Amazon MP3 Do any of the following: View all songs in a certain genre: Tap View the top 10 new and notable releases: Swipe left or right on the New & Notable album thumbnails. View the top 100 new releases: Tap New releases.
Page 125: View Album Information And Buy An Album
View Album Information and Buy an Album Make sure you have a connection to a Wi-Fi network (see “Wi-Fi” on page 230). (You can buy music files without a Wi-Fi connection, but you must be connected to a Wi-Fi network to download them.) Search for (see “Search for a Specific Song, Album, or Artist”...
Page 126: Preview And Buy A Song
Preview and Buy a Song Make sure you have a connection to a Wi-Fi network (see “Wi-Fi” on page 230). (You can buy music files without a Wi-Fi connection, but you must be connected to a Wi-Fi network to download them.) Search for (see “Search for a Specific Song, Album, or Artist”...
Page 127 Tap Download on any screen displaying this button. (This displays items that you are currently downloading or that you already downloaded.) To cancel a current download, tap After you download an item, listen to it in the Music application (see “Listen to Music” on page 118).
Page 128: Nascar Sprint Cup Mobile
NASCAR Sprint Cup Mobile With NASCAR Sprint Cup Mobile and live race audio. Open NASCAR The first time you open NASCAR Sprint Cup Mobile, do the following: Tap Continue and follow the onscreen instructions. Tap a driver thumbnail and tap Continue. Tap options such as Home, News, SPEED, Video, and Drivers.
Page 129: Your Personal Information Organizer
Your Personal Information Organizer In This Section Contacts (page 130) Calendar (page 144) Tasks (page 156) Memos (page 162) Calculator (page 164) Section 2E: Your Personal Information Organizer S e c t i o n 2 E...
Page 130: Contacts
Contacts How Do I Enter Names and Other Info in Contacts? You have a few options for getting contact information to show up in Contacts: Connect to an online address book through the Palm address book in an online account that works with the Palm Google or Microsoft Exchange ActiveSync), you can set up Contacts on your phone to synchronize and display contacts in the online address book.
Page 131: Linked Contacts
Linked Contacts The Synergy feature automatically links contacts from different accounts if it finds data in common between them. For example, if you have a contact in Exchange and in Google for Emily Weeks, your phone links the contacts so that all Emily’s info shows up on a single contact screen.
Page 132: Use Contacts For The First Time
Use Contacts for the First Time Open Contacts Do one of the following: To set up your first online account to sync: Tap the account type, enter the account information, and tap Sign in. To set up an online account to sync other than the first one: Tap Add An Account, tap the account type, enter the account information, and tap Sign In.
Page 133: Create A Contact
Create a Contact You can add a contact that synchronizes with an online account you have, such as Google or Microsoft Exchange ActiveSync. You can also add a contact in the Palm profile account, which does not synchronize with an online account but is backed up daily to your Palm profile.
Page 134: Find A Contact
In some fields, such as New Phone Number, when you enter the information a label button appears on the right. (Tap the button to change the label for your entry—for example, to identify a number as a mobile or work phone.) Use the Reminder field to enter that important message or question you have for this contact.
Page 135 For more search options, tap Global Address Lookup. (This option is available if you are using Microsoft Exchange ActiveSync with a Global Address List.) Tap the contact. View or Edit Contact Information Open Contacts Search for a contact (see “Find a Contact” on page 134), and tap the contact name. To edit a contact, tap Edit, and enter the new information.
Page 136: Add A Photo To A Contact
Add a Photo to a Contact The photo you add appears onscreen when this contact calls you. While creating (see “Create a Contact” on page 133) or editing (see “View or Edit Contact Information” on page 135) a contact, tap Do one of the following: To take a new photo, tap New Photo.
Page 137 Add a Ringtone to a Contact Select the ringtone you want to hear when this contact calls you. While creating (see “Create a Contact” on page 133) or editing (see “View or Edit Contact Information” on page 135) a contact, tap Set a ringtone. to preview the ringtone.
Page 138: Assign A Reminder Message To A Contact
Open the application menu and tap Set speed dial. Tap the phone number you want to assign a speed dial to, and then tap the key to use as a speed dial. (You may have to scroll to find the key you want.) To assign a currently used speed dial key to a new number, follow the steps for setting a new speed dial for the new number.
Page 139: Link A Contact
Open the application menu and tap Add Person Reminder. Enter the reminder. To remove a reminder message before it pops up as a notification, open the contact, open the application menu and tap Add Person Reminder. Tap Clear Reminder. Link a Contact When your phone recognizes matching information in two contacts—for example, the same name and phone number—it automatically gathers the info from the two records into a single view that displays all the contact information.
Page 140: Unlink A Contact
Important To maintain the integrity of your contact data, it’s important that you link only one person’s contact info in different accounts. For example, if you have contact info for Emily Weeks in Google, Facebook, Microsoft Exchange, and your Palm profile account, go ahead and link all four contacts into a linked contact.
Page 141: Get In Touch With A Contact
If the contact has a picture (see “Add a Photo to a Contact” on page 136), the picture appears as a Launcher icon. If the contact doesn’t have a picture, the contact name appears in the Launcher with a placeholder icon. Tap the real or placeholder icon to open the contact. Get in Touch With a Contact Open Contacts Tap the contact name.
Page 142: Delete A Contact
Delete a Contact Open Contacts Tap the contact name. Do one of the following: Delete an unlinked contact or an entire linked contact: Open the application menu and tap Delete Contact. Tap Delete All Profiles to confirm. Delete one entry only in a linked contact: Tap the displayed contact name to open the list of all entries in the linked contact.
Page 143: Customize Contacts
Customize Contacts Open Contacts Open the application menu and tap Preferences & Accounts. Set the following options: List Order: Tap the Sort Order field and select the criteria by which the contact list is sorted. This changes the underlying sort order of the list only—your contacts still appear in the list as First Name/Last Name.
Page 144: Manually Synchronize Contacts With Your Online Accounts
Manually Synchronize Contacts With Your Online Accounts If you want to get contacts from an online account on your phone immediately—or upload contacts from your phone to the online account—you can do a manual sync. This synchronizes Contacts with all the accounts you have set up on your phone, and it synchronizes your calendar and email with those accounts also.
Page 145 (see “Use Calendar for the First Time” on page 146), or anytime after that (see “Customize Calendar” on page 153). After you set up the connection to the online calendar, events you enter online show up automatically in Calendar, and events you enter on your phone sync to the online account.
Page 146: Layered Calendars
Layered Calendars Suppose you use the calendar in both Microsoft Exchange ActiveSync and in Google. If you set up both of those accounts to sync with your phone, your phone's Calendar app shows the events from both in a single view—a layered calendar with events that are color-coded to identify which provider they come from.
Page 147: Create An Event
To set up an online account to sync other than the first one: Tap Add An Account, tap the account type, enter the account information, and tap Sign In. To skip to your calendar: Tap Done. Note If you choose to sync Calendar with an online Facebook account, your Facebook events show up in Calendar, but you cannot add calendar events to Facebook from the Calendar app.
Page 148: Enter The Event Location
If you create an event in All Calendars view, the event is created in the calendar set as the default (see “Customize Calendar” on page 153). Go to the day you want (see “Move Around in Calendar” on page 151) and tap a blank time slot.
Page 149: Create An All-Day (Untimed) Event
(Optional) Tap Custom to define your own repeat interval and set the end date. Did You Know? To enter a birthday, anniversary, or holiday, create an untimed event. Then select Yearly on [date] as the repeat interval. Add an Alarm to an Event While creating an event (see “Create an Event”...
Page 150: Change The Calendar Display
Open Calendar Go to the day you want, open the application menu and tap New all day event. Enter the event details. Change the Calendar Display You can change the display of Calendar to show the events from all of your calendars or just the events recorded in one of your calendars.
Page 151: Move Around In Calendar
Move Around in Calendar Next or previous week: In Week view, swipe right or left on the screen. Next or previous day: In Day view, swipe right or left on the screen. Next or previous month: In Month view, swipe down or up on the screen. Go to a specific month, date, or year: Open the application menu and tap Jump To.
Page 152: Respond To An Event Reminder
Open the application menu and tap Delete event, and then tap Delete to confirm. (If this event is one of a series of repeating events, tap the option to delete just this event or the entire series.) Respond to an Event Reminder When an event reminder appears in the notification bar at the bottom of the screen, tap the event description to open the event, or tap one of the following: Section 2E: Your Personal Information Organizer...
Page 153: View Meeting Participants
Contact meeting attendees: This opens an email message with the participants’ addresses added to the To field. The default message text is “Running late, on my way...”— you can edit the text before sending the message. Dismiss Snooze: The reminder reappears in five minutes. View Meeting Participants If you receive a meeting request, you can view the participants.
Page 154 Set the following options: First Day of Week Day Start and End Default Event Reminder: Tap the time interval for a notification to appear for timed and all-day events. Reminders you set for individual events override the default setting. The default setting is No Reminder.
Page 155: Manually Synchronize Calendar With Your Online Accounts
Manually Synchronize Calendar With Your Online Accounts If you want to get calendar events from an online account on your phone immediately—or upload events from your phone to the online account—you can do a manual sync. This synchronizes Calendar with all the accounts you have set up on your phone, and it synchronizes your contacts and email with those accounts also.
Page 156: Tasks
Tasks Create a Task List All individual tasks you create (see “Create a Task” on page 156) must be placed in a task list. A task list is a group of related to-do items. Open Tasks Enter the list name in the New list field and press Enter Create a task (see “Create a Task”...
Page 157 Enter the task name in the Task name field. (To set the task priority, see the next procedure.) Set Task Priority, Due Date, and Other Details Open Tasks Tap the list containing the task. to the right of the task name. Section 2E: Your Personal Information Organizer...
Page 158: Check Off A Task
Set any of the following: Priority: High priority tasks appear with a red check box. Normal priority tasks appear with a blue check box, and low priority tasks appear with a gray check box. List: Assign the task to a different list. Due date: Tap No due date, and tap a due date option.
Page 159 View Tasks That Are Due Today Open Tasks . (The number to the right of the All Tasks field shows the total number of tasks that are due today or are overdue. The number to the right of each task list name shows the number of tasks due today or overdue for that list.) Tap a task list name to view tasks that are due today or overdue.
Page 160 Tap All, Remaining, or Completed in the upper-right corner, and tap the filter option you want. Organize Your Tasks You can change the order of a task list or an individual task. Tap and hold the list or task name, and drag the item to the desired position. (Move a task to a different priority group (or number) to change its priority.) Set Due Dates for All Tasks in a List Open Tasks...
Page 161 Open the application menu and tap Set due date for all. Tap the month, date, and year, and then tap Set Due Date. To remove a previously assigned due date, tap No Due Date. Mark All Tasks in a List Completed/Incomplete Open Tasks Tap the list containing the tasks.
Page 162: Memos
Memos If you used the Data Transfer Assistant and imported notes from Outlook on your desktop to your phone, those notes appear in Memos. Create a Memo Open Memos Enter the memo text. (Memos are saved as you type.) Find a Memo In the memos list, enter any letters of any word in the memo, then tap the memo.
Page 163: Delete A Memo
Edit a Memo Open Memos Tap the memo you want to edit. Tap the screen to position the cursor (see “Text Selection Gestures” on page 49), and edit the memo text. Change the Color of a Memo Color-code your memos to help you recognize memos of a certain type. For example, make all your grocery lists blue.
Page 164: Calculator
Calculator You can enter numbers in Calculator using either the onscreen keypad or the keyboard. Perform Calculations Open Calculator Enter numbers and perform calculations, including the following: Clear the last digit of a multi-digit number. Clear the current calculation or displayed number. Use the Calculator Memory Open Calculator Use the following memory functions:...
Page 165: Your Documents And Other Productivity Files
Your Documents and Other Productivity Files In This Section Doc View (page 166) PDF View (page 172) Section 2F: Your Documents and Other Productivity Files Section 2F...
Page 166: Doc View
Doc View With Doc View, you can carry, view, and manage Microsoft Word, Excel on your phone. Open a File You can view a file that you copy from your computer (see “Copy Files Between Your Phone and Your Computer” on page 81) or receive as an email attachment (see “Open Attachments”...
Page 167: Change The Display Size
Change the Display Size For information on zooming in and out, see “Zoom Gestures” on page 48. Pinch out to zoom in. Pinch in to zoom out. Double-tap the screen to zoom in or out a specified amount. Turn on horizontal scroll (Word documents only): Open the application menu and tap Wide View.
Page 168: Save A File With A New Name
Save a File With a New Name With the file open, open the application menu and tap Save As. Enter the new file name and tap Save As. Share a File With the file open, open the application menu and tap Share. Create the email message and tap View File Properties You can view properties such as the file size, date created or modified, and more.
Page 169 Work With Comments, Endnotes, and Footnotes in a Microsoft Word Document In an open Word document, comments, endnotes, and footnotes are indicated by highlighted text. Tap the text or footnote indicator to open the comment, endnote, or footnote. To close the comment, endnote, or footnote, tap outside it. Select a Cell, Row, or Column in an Excel Tap the cell, row header, or column header.
Page 170 Show or Hide Rows or Columns in a Spreadsheet To hide a row or column: Tap the row or column header and tap Hide selected. To show a hidden row or column: Tap, hold, and drag the row or column headers to either side of the hidden row or column.
Page 171 View Comments in a Spreadsheet ® In an open Excel spreadsheet, comments are indicated by a red triangle in the upper-right corner of the relevant cell. Tap the red comment indicator to open the comment. Tap the comment to close it. Switch Among Views in a PowerPoint In an open presentation, open the application menu.
Page 172: Pdf View
PDF View With PDF View, you can carry, view, and manage PDF (Adobe Acrobat) files on your phone. Open a File You can view a PDF file that you copy from your computer (see “Copy Files Between Your Phone and Your Computer” on page 81) or receive as an email attachment (see “Open Attachments”...
Page 173 Move Around in a File Go to the next or preceding page: Tap Jump to a different page: Tap the current page number in the lower-left corner of the screen. (Enter the page number you want and press Enter Move a part of the current page to the center of the display: Tap and hold on the part of the page you want, and drag it to the center.
Page 174 Find the next instance: Tap Find the preceding instance: Tap To exit search, open the application menu and tap Find. Save a File With a New Name With the file open, open the application menu and tap Save As. Enter the new file name and tap Save As. Share a File With the file open, open the application menu and tap Share.
Page 175: View Bookmarks
View Bookmarks If a PDF file was created with bookmarks, you can see the bookmarks on your phone. With the file open, open the application menu and tap Bookmarks. (A checkmark next to a bookmark name identifies the section of the file you are currently viewing.) Do any of the following: To expand a bookmark entry: Tap To collapse a bookmark entry: Tap...
Page 176 Section 2F: Your Documents and Other Productivity Files...
Page 177: Preferences
Preferences In This Section Backup (page 178) Date & Time (page 181) Device Info (page 182) Language (page 186) Screen & Lock (page 186) Sounds & Ringtones (page 189) Section 2G: Preferences Section 2G...
Page 178: Backup
Backup Back Up Your Information Your phone backs up the contacts, calendar events, and tasks that are in your Palm profile account, as well as system settings and applications you downloaded to your phone. An automatic backup to your Palm profile of all this information happens every day. So if you ever need to erase the info from your phone, you can restore all your backed-up info.
Page 179 Do any of the following: Back up your information manually: Tap Back up now. Turn off automatic backup and delete backed-up information: Tap On to switch backup from On to Off. (Tap Turn Off And Erase Data. This deletes all your information on the server.
Page 180 Enter your Palm profile password and tap Done. Edit any of the following: First Name/Last Name Email: Change the email address associated with your Palm profile. (A verification email is sent to the new address. Click the link in the email to verify the new address.) Security Question/Answer: Tap the current question and tap a new one.
Page 181: Date & Time
Date & Time You can set your phone to adjust the date and time automatically to the local date and time wherever you are, or you can turn this feature off and enter date and time information manually. Open Date & Time Set any of the following: Time Format Network time: Tap On or Off.
Page 182: Device Info
Device Info View System Information Open Device Info To view more detailed system information, tap More Info, and tap Software or Hardware. Rename Your Phone Open Device Info Tap the Name field and enter the new name. Restart Your Phone If an application freezes, first try restarting your phone.
Page 183 Open Device Info Tap Phone Reset Options. Do one of the following: Erase all data from the phone except stored items such as pictures, videos, and music: Tap Partial Erase twice. Erase all data from the phone: Tap Full Erase twice. (All data from all accounts is erased from your phone, including information about your Palm profile.
Page 184: Run Quick Tests
Run Quick Tests If you are troubleshooting your device with a support agent, you can run Quick Tests to get diagnostic information. If you need more information after running Quick Tests, you can run one or more Interactive Tests (see “Run Interactive Tests” on page 184). Open Device Info Tap More Info.
Page 185: View Certificate Details
Add a Certificate You can install a certificate that is located in the USB drive storage on your phone. To copy a certificate into USB drive storage, see “Copy Files Between Your Phone and Your Computer” on page 81. Open Device Info Tap More Info.
Page 186: Delete A Certificate
Delete a Certificate Only user-installed certificates can be deleted. Open Device Info Tap More Info. Open the application menu and tap Certificate Manager. Tap the certificate and tap Delete Certificate. Language You can set your phone display to any language available for the device. Open Language Tap the language.
Page 187: Change Your Wallpaper
Set the Interval for Turning the Screen Off Automatically By default, your screen turns off after one minute of inactivity to save battery power. You can change this interval. Open Screen & Lock In Turn off after, tap the number of seconds or minutes. Change Your Wallpaper Your wallpaper is the screen background in Card view.
Page 188: Set Options For Unlocking The Screen
among your open applications without first going to Card view—you go from full-screen view to full-screen view of each app. The order of applications is determined by the order that you opened them or arranged them in Card view. Change to back gesture: The back gesture still goes from right to left in the gesture area, but you must make a shorter swipe.
Page 189: Sounds & Ringtones
Open Screen & Lock To turn Secure Unlock on: In Secure Unlock, tap Simple PIN or Password and do one of the following: Simple PIN: Enter a four-digit PIN. (This is a PIN that you make up. Enter the PIN again to confirm.) Password: Enter a password containing any combination of letters and numbers.
Page 190 Open Sounds & Ringtones In Ringer Switch Off, tap On or Off to set whether your phone vibrates when you slide the ringer switch off. Under Ringer Switch On, set any of the following: Ringtone: Select the ringtone for incoming calls (see “Select the Ringtone for Incoming Calls”...
Page 191: Select The Ringtone For Incoming Calls
Select the Ringtone for Incoming Calls The ringtone you select here applies globally to all incoming calls. You can also set a unique ringtone for a contact (see “Add a Ringtone to a Contact” on page 137). Open Sounds & Ringtones Tap the displayed ringtone to open the full list of tones.
Page 192 Section 2G: Preferences...
Page 193: Section 3: Web And Data Services And Other Wireless Connections
Section 3 Web and Data Services and Other Wireless Connections...
Page 195: Using Web And Data Services
Using Web and Data Services In This Section Get Started With Data Services (page 196) Access Data Services (page 196) ® Use Sprint TV (page 197) Section 3A: Using Web and Data Services Section 3A...
Page 196: Get Started With Data Services
Get Started With Data Services With your Sprint service, you are ready to start enjoying the advantages of data services. To sign up for data services or to access complete instructions, visit sprint.com. For information on charges associated with the features of Sprint’s data services, refer to your Sprint service plan.
Page 197: Data Services Symbols On Your Screen
Data Services Symbols on Your Screen When you are connected to data services, a data connection icon appears at the top of the screen. See “What Are All Those Icons?” on page 97 for a description of the various data connection icons.
Page 198 Tap All Channels, Live, On Demand, Premium Channels, or Sprint Radio to display a list of channels and programming. Tap an item to play it. Note The first time you access a channel that requires a subscription, you are prompted to purchase access. Tap Subscribe to purchase access. Section 3A: Using Web and Data Services...
Page 199: Your Email And Other Messages
Your Email and Other Messages In This Section Email (page 200) Messaging (page 217) Section 3B: Your Email and Other Messages Section 3B...
Page 200: Email
Email How Do I Send and Receive Email on My Phone? Use the Email application on your phone to access the many email accounts you have: company, ISP, and Web-based (like Gmail). The Palm synchronize all data from an online account: By setting up a sync account for one app, synchronization of the other apps is automatically set up for you.
Page 201: Set Up Email
If you reply to a message from this merged view, the message is sent from the same account in which it was received. If you create a new message from the merged inbox, the message goes out using the account you set as the default account (see “Set Email Preferences” on page 215). Set Up Email Before You •...
Page 202 (EAS)” on page 203. If you have a less common email provider, see “Set Up Email: Other Providers” on page 204. If the email account you set up takes advantage of the Synergy feature, then setting up email also synchronizes the provider’s calendar and contacts. Open Email The first time you open Email, do one of the following: If this is the first email account you are setting up: Enter the email address and...
Page 203 Set Up Email: Microsoft Exchange ActiveSync (EAS) Follow this procedure to get email from a corporate EAS account. Before You Get this info from your email provider or system administrator: Begin • Mail server name for receiving mail • Server domain name •...
Page 204 Any other time you open Email, open the application menu, tap Preferences & Accounts, and tap Add An Account. (Enter your username and password, and tap Sign In.) In Mail Type, tap POP to display the list of options, and then tap Exchange (EAS). Verify the information in the other fields and change the info as needed based on the information you obtained from your email provider or system administrator.
Page 205 Open Email The first time you open Email, do one of the following: If this is the first email account you are setting up: Enter your username and password, and tap Sign In. If you have already set up an email account and want to set up another one: Tap Add An Account.
Page 206: Enter Advanced Account Settings
Enter Advanced Account Settings Open Email Open the application menu and tap Preferences & Accounts. Tap the account name. Set any of the following: Account Name: Enter the name that appears in the account list. Full Name: Enter the name you want to appear in the From field for messages you send. Show Notification: Set whether a notification appears onscreen when a new message arrives Play Sound: Set whether a sound plays when a new message arrives.
Page 207: Delete An Email Account
Sync deleted emails (POP accounts only): Set whether messages should be deleted on the server when you delete them on your phone. Show Email: Set how many days’ worth of messages to retrieve from the server. Get Email: Set how frequently to synchronize email for this account. Default Folders (IMAP accounts only): Specify the folder where messages you send, save as drafts, or delete are stored.
Page 208: Create And Send An Email Message
Create and Send an Email Message Open Email If this is the first time you have opened the Email application, and you have set up at least one email account, tap Done. (If you have not set up an email account, see “Set Up Email”...
Page 209: Add Attachments To A Message
Enter the subject, press Enter (Optional) To set the priority for the message, open the application menu and tap High priority or Normal priority. Add Attachments to a Message While composing a message, tap To locate a file, do the following: Tap an icon at the bottom of the screen to search for pictures, videos, music files, or documents.
Page 210: Open Attachments
Tap the folder you want to check messages for, and tap Tap a message to open it. to view the previous or next message. To view messages for another account, make the back gesture (see “Go Up One Level in an App (Back Gesture)” on page 55) to return to the account list, and tap the account name.
Page 211: Save Attachments
To open multiple attachments: Tap the list of attachment names to view the attachments, and tap an individual attachment name to open it. Save Attachments When you open attachments of certain file types, you can save them to your phone so you can view them later in one of your phone’s applications.
Page 212: Reply To A Message
Add a Contact From an Email Message You can add a contact name or email address to your Contacts list directly from the To, Cc, or Bcc field of an incoming email message. You can either create a new contact or add the information to an existing contact.
Page 213: Delete A Message
Move a Message to Another Folder Open a message. Open the application menu and tap Move to folder. Tap the folder you want. Mark a Message as Read or Unread Open a message. Open the application menu and tap Mark as read/unread. Flag or Unflag a Message Open a message.
Page 214: Add A Signature To Outgoing Messages
Do one of the following: In the message list: Throw the message off the side of the screen. In an open message: Tap Add a Signature to Outgoing Messages A signature includes information you want to add to the closing of all your outgoing messages—for example, your name, address, and phone numbers;...
Page 215: Set Email Preferences
Open a folder: Tap the folder name. View folder information such as last sync and number of messages: Open the folder, and then tap the folder header. Add a Folder as a Favorite Favorites appear at the top of the merged folders view. to the right of the folder name.
Page 216: Reorder Accounts
Set any of the following: Smart Folders: Set whether to include All Inboxes and/or All Flagged messages in the Smart Folders list at the top of the merged folders view. Accounts: Tap an account name to enter advanced settings (see “Enter Advanced Account Settings”...
Page 217: Reply To Meeting Invitations
Reply to Meeting Invitations You can receive meeting invitations on your phone in the same way that you receive email messages. You cannot create meeting invitations on your phone. Tap an invitation to open it, and tap whether to accept, tentatively accept, or decline the invitation.
Page 218: Work With Conversations
Multimedia messages, if your service plan includes multimedia messaging (see “Create and Send a Text or Multimedia Message” on page 220). Instant messages for an IM account you already have set up online (see “Set up an Instant Messaging (IM) Account” on page 223). The Synergy feature enables the Messaging app to gather all of your text, multimedia, and instant messages to and from the same contact or phone number into a single conversation (sometimes called a thread).
Page 219: Switch Between Messaging Accounts In A Conversation
Switch Between Messaging Accounts in a Conversation In a single conversation, you can switch between text/multimedia messaging and an IM account. So if you are having an IM chat with someone and he or she goes offline, you can send the person a text message to wrap up the conversation. You can also switch between different phone numbers for sending a text message to a person.
Page 220: Create And Send A Text Or Multimedia Message
Create and Send a Text or Multimedia Message Each text message can have up to 160 characters. If you send a text message to an email address, the email address is deducted from the 160-character count. Multimedia messages consist of both text and pictures. You can include pictures in JPG format.
Page 221: Receive And View Text And Multimedia Messages
Do you need to enter a short code that contains letters? Use the keyboard to enter it; just press the letter keys. For example, if the code is “win01,” press W to enter w, I to enter i, and so on. No need to figure out the numbers that correspond to the letters.
Page 222: Delete A Message
Open Messaging Tap a conversation to view messages. In a multimedia message, tap a file name to view the attached file. (Tap Copy Photo to save an attached picture.) Add a Contact From a Message In a conversation, tap the header of a message received from someone who is not a contact.
Page 223 Set up an Instant Messaging (IM) Account To use an IM account on your phone, you must already have the account online—such as a GoogleTalk IM account. If you have an IM account with a provider that takes advantage of the Synergy feature, that IM account is automatically added to your phone when you enter your username and password for that provider in Email, Calendar, or Contacts.
Page 224: Sign In To An Im Account
Sign In to an IM Account Open Messaging Tap Buddies. to the left of Offline, and tap Available. Sign Out of an IM Account Open Messaging Tap Buddies. to the left of your online status (Available or Busy), and tap Sign off. Section 3B: Your Email and Other Messages...
Page 225: Change Your Online Status
Send and Receive IM Messages Before You Make sure that your phone is on and that you’re inside a coverage area (see Begin “Turn Wireless Services On” on page 23). Open Messaging Do one of the following to start or continue a conversation: In Conversations view or Buddy List view, tap In Conversations view, tap an existing conversation and enter a new message.
Page 226: Delete An Im Account
Do one of the following: If you already have a custom message: Tap the current message and enter the new message text. If you’re creating a custom message for the first time: Tap the status text (Available, Busy, and so on) and enter the custom message text. Change Your IM Account Username or Password If you change the username or password for your IM account online, you need to enter the updated information for the account on your phone.
Page 227 Turn either of the following new message notifications on or off: Show Notifications Play Sounds Section 3B: Your Email and Other Messages...
Page 228 Section 3B: Your Email and Other Messages...
Page 229: Your Connections To The Web And Wireless Devices
Your Connections to the Web and Wireless Devices In This Section Wi-Fi (page 230) Location Services (page 236) Web (page 237) Google Maps (page 246) Sprint Navigation (page 247) ® Bluetooth Wireless Technology (page 249) Section 3C: Your Connections to the Web and Wireless Devices Section 3C...
Page 230: Wi-Fi
Wi-Fi What Is a Wi-Fi Connection? Many environments, such as corporate offices, coffee shops, airports, and libraries, offer access to a Wi-Fi network. A Wi-Fi network is a wireless local area network (WLAN). Your phone supports W-Fi connectivity based on the 802. 1 1 standard (802.11b and 802. 1 1g), with WPA, WPA2, WEP, and 802.
Page 231 Secure networks: These networks may broadcast their name, but at the very least, they require you to enter a password that you get from an administrator (who may be, for example, the librarian or the person behind the counter at the coffee shop). You may also have to get other network settings from the system administrator.
Page 232: Connect To A New Open Network
From any screen: Open the connection menu, tap Wi-Fi, and tap Turn on Wi-Fi or Turn off Wi-Fi. If your phone finds the network you want, tap the network name to connect to it. Otherwise, see “Connect to a New Open Network” on page 232 and “Connect to a New Secure Network”...
Page 233: Connect To A New Secure Network
You can also open Wi-Fi by opening the connection menu, tapping Wi-Fi, and tapping Wi-Fi Preferences. Connect to a New Secure Network For an explanation of secure networks, see “Are There Different Kinds of Wi-Fi Networks?” on page 230 Open Wi-Fi Make sure Wi-Fi is on (see “Turn Wi-Fi On and Off”...
Page 234: Connect To A Previously Used Network
A series of different screens appears depending on the network type. Enter or select the following if you are prompted to do so: Username and/or Password. Certificate Tap Sign In. Connect to a Previously Used Network If Wi-Fi is turned off: Turn on Wi-Fi (see “Turn Wi-Fi On and Off” on page 231). Your phone automatically attempts to connect to a previously used network, starting with the most recently used network.
Page 235: Customize Connection Settings
Customize Connection Settings Do not change Wi-Fi settings unless you are having trouble connecting to a network. Before You You must be connected to the network you want to customize (see Begin “Connect to a New Open Network” on page 232, “Connect to a New Secure Network”...
Page 236: Location Services
Location Services Location Services provide information about your location to applications, such as Google Maps or Sprint Navigation, that request it. For example, Sprint Navigation may use your location information if you need driving directions. Open Location Services The first time you open Location Services, tap Next and do the following: Review the terms of use.
Page 237: Web
Auto Locate: If you turn Auto Locate off and an application subsequently needs to know your location, a notification appears asking if the application can identify your location. (Tap Allow to turn on Location Services for that session only.) Use GPS: Turn on this feature to provide GPS location information to applications that request it.
Page 238: Go To A Website Using Search
Open Web Enter the address of the page. (You don’t need to enter the prefix http://www.) If the page appears in the list of viewed pages, tap it to go there again. (If not, press Enter Did You Know? If you browse to a secure Web page, the lock icon in the address line appears closed.
Page 239: Open Another Browser
Open Web Enter the search term and tap a search option. Open Another Browser If you are looking at one Web page and need to check something on a different one, simply open another browser. Open the application menu and tap New card. (Enter the address or search term for the second Web page.
Page 240: Add A Web Page To The Launcher
Zoom into or out of a page: Pinch out or in on the page. (Or double-tap the page.) Zoom into a column of a Web page: Double-tap the page to center a column and enlarge it. To zoom out to see the whole page again, keep double-tapping. Pan a page: Tap, hold, and drag the page.
Page 241: Create A Bookmark
Enter any of the following: Icon: Tap the currently displayed page icon thumbnail. (Then tap, hold, and drag the Web page to use a different portion of the page as the Launcher icon. You can zoom into or out of the page while selecting the portion you want to use. The portion that appears in the white square is used as the icon.
Page 242: Open A Bookmarked Page
Enter any of the following: Icon: Tap the currently displayed bookmark icon. (Then tap, hold, and drag the Web page to use a different portion of the page as the bookmark icon. You can zoom into or out of the page while selecting the portion you want to use. The portion that appears in the white square is used as the icon.
Page 243 Edit, Reorder, or Delete a Bookmark Open the application menu and tap Bookmarks. Do one of the following: Edit: Tap to the right of the bookmark name. (Enter the new icon, title, or URL, and tap Save Bookmark.) Reorder: Tap, hold, and drag the bookmark. Delete: Throw the bookmark off the side of the screen and tap Delete.
Page 244: Return To Previously Viewed Web Pages
Return to Previously Viewed Web Pages Open the application menu and tap History. Scroll to the page name and tap the page. You can also search for a recently viewed page by entering a term or address in the address bar that matches the page name or address.
Page 245: Customize Web Browser Settings
Customize Web Browser Settings Open Web Open the application menu and tap Preferences. Set any of the following: Block Popups: Prevents websites from opening up new browser windows. Accept Cookies: Tap Yes to allow cookies from any website you view, even if you are redirected to a site from another site.
Page 246: Google Maps
Google Maps Open Google Maps Tap Menu. In Google Maps, use these icons to do the following: Search Map: Search for a location. Show Traffic: View local traffic conditions. Directions: Get directions. Satellite: View a satellite photo of the map area. Help &...
Page 247: Sprint Navigation
Sprint Navigation You can use Sprint Navigation to get driving directions, check traffic conditions, and search for services. Sign In to Sprint Navigation The first time you use Sprint Navigation, you are asked to sign in. Open Sprint Navigation If prompted, tap Accept to turn on Location Services. Review the terms of use and tap Accept or Decline.
Page 248 Tap any of the following: My Favorites: Tap Recent Places: View directions to places you visited recently. Address: Search for directions to a specific street address, intersection, or city. Business: Search for a business address. Airport: Get directions to an airport. Contact: Get directions to a contact’s address.
Page 249: Bluetooth ® Wireless Technology
Get Your Location and Local Traffic Information Open Sprint Navigation Tap Map & Traffic. Use these icons to do the following: View traffic information. See your current location. View the map in 3D. Return to the Sprint Navigation menu. ® Bluetooth Wireless Technology ®...
Page 250: Make A Pairing Request To Another Device
Make a Pairing Request to Another Device Before You The other device must be discoverable to appear on your phone's Devices Begin list. Check the documentation that came with the other device for information on making it discoverable. You can make a pairing request to a Bluetooth audio device such as a headset, car kit, or A2DP device.
Page 251: Accept A Pairing Request From Another Device
The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device. The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there’s a required passkey. (If so, enter that passkey on your phone.
Page 252: Connect With A Paired Device
The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there’s a required passkey. (If so, enter that passkey on your phone. If not, make up a passkey and enter it on both devices.) Connect With a Paired Device After you pair with a device, you can connect to that device without having to go through the pairing process again.
Page 253: Disconnect From A Device
Disconnect From a Device Disconnecting from a device does not mean you delete the relationship you created between the device and your phone. See “Connect With a Paired Device” on page 252 for instructions on how to reconnect with the device. Open Bluetooth Tap the connected device name to disconnect from it.
Page 254 Section 3C: Your Connections to the Web and Wireless Devices...
Page 255: Section 4: Your Resources
Section 4 Your Resources...
Page 257: Troubleshooting
Troubleshooting In This Section ® For Current Palm Smartphone Users (page 258) Battery (page 259) Screen and Performance (page 267) Phone (page 270) Hands-free Devices (page 272) Synchronization (page 273) Email (page 277) Messaging (page 278) Web (page 280) Calendar and Contacts (page 283) Camera (page 284) Amazon MP3 (page 285) Transferring Information From Your Computer (page 285)
Page 258: Section 4A: Troubleshooting
Backing Up and Restoring Data (page 286) Updates (page 287) Third-party Applications (page 288) Making Room on Your Phone (page 289) ® For Current Palm I want to transfer my data from my computer If you previously synchronized data from a Palm events—with a desktop organizer such as Palm you can do a one-way transfer of that data from the desktop organizer to your Palm phone.
Page 259: Battery
Battery WARNING Use only batteries and chargers that are approved by Sprint and Palm with your phone. Failure to use a battery or charger approved by Sprint and Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.
Page 260 Press and release the back cover release. Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp release. Section 4A: Troubleshooting...
Page 261 Repeat step 2 on the other side of the phone. Lift off the back cover. Remove the battery by pulling the tab that appears at the top of the battery. Insert the new battery. Section 4A: Troubleshooting...
Page 262 Position the back cover over the phone and gently press the top two clasps, located at the top corners. (Then press the two clasps halfway down either side of the phone.) Section 4A: Troubleshooting...
Page 263 Slide out the keyboard (see “Slide Out the Keyboard” on page 31), and then press the two clasps at the bottom corners. Press and hold the power see a logo on the screen (approximately five seconds). (Please be patient while your phone starts up.) Did You Know? If your phone does not turn on after you insert the battery and press and...
Page 264: I Can't Get My Screen To Turn On After Removing And Replacing The Battery
I can’t get my screen to turn on after removing and replacing the battery Removing the battery turns off your phone completely, so you can’t just slide out the keyboard or press power to turn on the screen. Instead, press and hold power logo on the screen (approximately five seconds).
Page 265 Slide your thumbnail or a credit card between the back cover and the phone, starting a the bottom and moving halfway up one side until you hear the clasp release. Repeat step 2 on the other side of the phone. Lift off the back cover.
Page 266 I can’t get the back cover back on Position the back cover over the phone and gently press the top two clasps, located at the top corners. Then press the two clasps halfway down either side of the phone. Slide out the keyboard (see “Slide Out the Keyboard” on page 31), and then press the two clasps at the bottom corners.
Page 267: Screen And Performance
Screen and Performance The screen appears blank To save power, the screen dims automatically after a period of inactivity, and then turns off. If you have inserted or replaced the battery, you need to press and hold power see a logo on the screen. Otherwise, follow these steps in sequence if you see a blank screen: To brighten the screen if it has dimmed, tap the screen.
Page 268: My Gestures In The Gesture Area Aren't Working
Applications are running slower than usual Be sure that any third-party applications you install are compatible with the Palm are not compatible with your Pre phone. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly.
Page 269: There Are Small Icons In The Lower-Right Corner Of The Screen
Some gestures begin in the gesture area and end in the touchscreen, and vice versa. (Crossing the border between the two areas with your finger is crucial to making the gesture successfully.) If you cannot make the back gesture, check to see if you have the next/previous app gesture turned on (see “Turn Advanced Gestures On/Off”...
Page 270: Phone
applications, is restored to your phone. Information from online accounts you synchronize with—such as Google or Microsoft Exchange ActiveSync—is restored to your phone also. Phone Signal strength is weak Become familiar with low coverage areas where you live, commute, work, and play. Then you know when to expect signal-strength issues.
Page 271 The other person hears an echo Try decreasing the volume on your phone to avoid coupling or feedback on the other person’s end. (This applies to both the speakerphone and the earpiece.) Position the earpiece closer to your ear to prevent sound leaking back into the microphone.
Page 272: My Phone Seems To Turn Off By Itself
My phone hangs up when I hold it to my ear You may be accidentally pressing the onscreen phone so that your face doesn’t press against the screen. My phone seems to turn off by itself Your phone has a power-saving feature that’s set to turn off the screen if it has been idle for one minute.
Page 273: I Lost The Connection Between My Phone And My Bluetooth Headset
The hands-free device is compatible with your phone. (Go to palm.com/support to see a list of supported devices.) I lost the connection between my phone and my Bluetooth headset If your headset isn’t working, delete the existing partnership (see “Delete a Device” on page 253) and create a new one (see “Set Up and Use a Bluetooth page 100).
Page 274: How Do I Set Up Synchronization With An Online Account
in the other location. So if you enter a Google contact in the Contacts application on your phone, the contact appears in your online Google contacts—no need to enter it twice. You must already have an account with a service provider before you can set it up on your phone.
Page 275 I want to sync with Outlook or Palm Desktop software on my computer Your Pre phone does not support synchronization with Palm Desktop software or Outlook on your desktop computer. Your Pre phone, however, gives you options for synchronization without a cable. You can sync with online services that Palm has partnered with so that you can store and sync your info in online accounts.
Page 276 I have entered the settings to sync with Exchange ActiveSync, but I can’t synchronize with my company’s Exchange server Check with your system administrator to find out if a systemwide locking policy is in place. A notification tells me that ActiveSync encountered a problem on the server There is a temporary problem with the server, or the server may be temporarily overloaded.
Page 277: Email
Email I have problems using my account Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure (see “Set Up Email” on page 201) and are experiencing problems using the account, verify that the account complies with your email provider’s requirements: Verify both your password and your username for your email account.
Page 278: I Have Problems Sending Email (Imap And Pop Accounts)
I have problems sending email (IMAP and POP accounts) If you are able to receive email messages but cannot send them, try the following: Turn on authentication (see “Set Up Email: Other Providers” on page 204). (Many email providers require authenticated access, or ESMTP, to use their SMTP servers for outgoing mail.) Enter the name of a different outgoing mail server for sending mail (see “Set Up Email: Other Providers”...
Page 279: I Can't Send Or Receive Text Or Multimedia Messages
Key Term EvDO (Evolution Data Optimized): A wireless broadband technology that is designed for very high-speed data transfer, with average download speeds of 400-to-600Kbps, and capable of reaching speeds up to 3.2Mbps and upload speeds up to 1.8Mbps. The following icons appear in the title bar to indicate whether data services are available. If you don’t see one of these icons, you cannot open a data connection: The Sprint Mobile Broadband (EvDO) or Sprint 1xRTT network is within range.
Page 280: Web
I want to send a video in a multimedia message, but do not see it on the list of items I can attach You can attach pictures in JPG format to outgoing multimedia messages. (To send files of other types, attach them to an email message (see “Add Attachments to a Message” on page 209).) I can’t tell if data services are available Key Term...
Page 281: My Phone Won't Connect To The Internet
My phone won’t connect to the Internet Your phone supports Sprint Mobile Broadband (EVDO), Sprint 1xRTT, and Wi-Fi wireless data networks. To connect to the Internet, you must either subscribe to data services with Sprint or be within range of a Wi-Fi network. If your phone is connected to your computer in USB drive mode, disconnect your phone from your computer (see “Copy Files Between Your Phone and Your Computer”...
Page 282: A Secure Site Refuses To Permit A Transaction
An image or map is too small on my screen Do either of the following: To switch to landscape mode to see more of the image, turn the phone on its side. To zoom in on the image, pinch out or double-tap the screen. A secure site refuses to permit a transaction Some websites don’t support certain browsers for transactions.
Page 283: Calendar And Contacts
Calendar and Contacts I haven’t entered any contacts or calendar events on my phone, but when I open those apps, I see entries The entries you see displayed in Calendar or Contacts have been downloaded to your phone from one of your online accounts such as Google or Microsoft Exchange ActiveSync. Anytime you are in Email, Calendar, or Contacts, you can set up a relationship to wirelessly sync data with one of these accounts.
Page 284: Camera
For information on displaying a single calendar view only in Calendar, see “Change the Calendar Display” on page 150. For information on unlinking contacts, see “Unlink a Contact” on page 140. I started entering a contact’s name in universal search, but I’m not seeing the person in the results You need to enter at least two letters in universal search before contact matches are returned.
Page 285: Amazon Mp3
If you take a picture when the keyboard is slid out, press Space instead of tapping the onscreen shutter icon. Amazon MP3 I bought a song from Amazon MP3, but it isn’t showing up on my phone Occasionally, the download process may be interrupted, so a song you purchased may not be successfully downloaded to your phone.
Page 286: Backing Up And Restoring Data
When I open the drive representing my phone on my computer, I see subfolders. Do I need to move my files into these folders? The default folders are there to help you organize files you copy to and from your computer. But you can copy files from your computer into any folder you want—you can create your own folders, or just drag your files to the top level of the drive.
Page 287: Updates
example, you can save copies on your computer and then transfer them back to your phone (see “Copy Files Between Your Phone and Your Computer” on page 81). Updates I dismissed a system update notification, and now I don’t know how to get the update on my phone If you have a Wi-Fi connection and the battery has at least a 30% charge, you can start the update yourself: Open Updates...
Page 288: Third-Party Applications
Third-party Applications Some third-party applications can cause conflicts with your phone. Third-party applications that modify the wireless features of your phone may require extra troubleshooting. Use caution when installing the following: Ringtone managers. Caller ID applications. Instant messaging. Applications that modify when your phone or data connections turn on or off and how your phone behaves.
Page 289: Getting More Help
Getting more help Contact the author or vendor of any third-party software if you require further assistance. Neither Palm nor Sprint provides technical support for applications that are not built into your phone. Making Room on Your Phone If you store a large number of records, or install many third-party applications, the internal memory on your phone may fill up.
Page 290 Section 4A: Troubleshooting...
Page 291: Glossary
Glossary airplane mode: A mode in which all the wireless services on your phone are turned off. Wireless services include the phone used for making and receiving calls, the Wi-Fi feature, ® and Bluetooth wireless technology. See “Turn Wireless Services Off (Airplane Mode)” on page 22.
Page 292 Making the back gesture is also the way you save your work in many apps. If you don't see a Done button, make the back gesture to save your work. card: A minimized view of an open application. You can easily move among and reorder cards in Card view.
Page 293 Launcher: A group of screens displaying all your applications. To open the Launcher, tap in Quick Launch, or flick up twice from the gesture area to the screen. If you are in Card view, flick up once from the gesture area to the screen to open the Launcher. In the Launcher, swipe up, down, left, and right to see all your apps.
Page 294 Palm profile: A Palm profile gives you access to services like automatic updates, backup of your data, and more. You create a Palm profile by entering a working email address during initial setup of your phone. See “Set Up Your Phone” on page 18. Your Palm profile also identifies the location on the Web where the data you store in your Palm profile accounts is backed up.
Page 295 ® system update: Enhancements provided by Palm to the Palm webOS™ platform and core applications such as Contacts and Calendar. When a system update is available, a notification appears on your phone. You can also check for system updates manually. See “Update the Software on Your Phone”...
Page 296 Section 4B: Glossary...
Page 297: Section 5: Your Safety And Specifications
Section 5 Your Safety and Specifications...
Page 299: Regulatory And Safety Information
Regulatory and Safety Information In This Section FCC Statements (page 300) Antenna Care/Unauthorized Modifications (page 301) Industry Canada (page 301) Radio Frequency (RF) Safety Exposure (page 302) Protecting Your Battery (page 305) Power Specifications (page 307) Recycling and Disposal (page 308) User Safety (page 309) Product Handling &...
Page 300: Fcc Statements
FCC Statements This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Page 301: Antenna Care/Unauthorized Modifications
Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Antenna Care/Unauthorized Modifications Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations. Industry Canada Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference...
Page 302: Radio Frequency (Rf) Safety Exposure
Radio Frequency (RF) Safety Exposure General statement on Radio Frequency (RF) energy: Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits.
Page 303 In order to comply with FCC and IC RF exposure safety guidelines, users MUST use one of the following types of body worn accessories: ® Palm brand body-worn accessory that has been tested for (specific absorption rate) SAR compliance and is intended for use with this product. An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1.5 cm (0.6 in.) of separation between the user's body and the unit.
Page 304: Hearing Aid Compatibility (Hac)
Hearing Aid Compatibility (HAC) Using Your Phone With a Hearing Device Your device has been tested for hearing aid compatibility. Your Palm rating. For additional HAC information, including the HAC rating of this product, please refer to palm.com/hacevdo-pre. When some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
Page 305: Protecting Your Battery
Any combined rating equal to four is considered usable. Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “best use”. This is synonymous for T ratings. Palm further suggest that you experiment with multiple phones (even those not labeled M3/T3 or M4/T4) while in the store to find the one that works best with your hearing aid device.
Page 306 Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom. Never dispose of the battery by incineration. Keep the metal contacts on top of the battery clean. Don’t attempt to disassemble or short-circuit the battery. The battery may need recharging if it has not been used for a long period of time.
Page 307: Power Specifications
Do not handle a damaged or leaking Lithium-Ion (LI-ion) battery as you can be burned. Improper battery use may result in a fire, explosion, or other hazard. Based on DOT rules, spare batteries must not be transported in checked luggage on commercial flights.
Page 308: Recycling And Disposal
Battery Source: Palm Type: Rechargeable Li-ion Polymer Model: 157-10119-00 Rating: 3.7Vdc, 1150mAh (minimum) Recycling and Disposal This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Please return Palm products to the electrical and electronic equipment collection points in your municipality or county or to a facility that properly recycles electrical and electronic equipment.
Page 309: User Safety
User Safety Operational Warnings IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. Read this information before using your phone. For the safe and efficient operation of your phone, observe these guidelines: Potentially explosive atmospheres: Turn off your phone when you are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol stations, below deck on boats) storage facilities for fuel or chemicals, blasting areas and areas near electrical blasting caps, and areas where there are chemicals or particles (such as metal powders, grains, and...
Page 310 Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Repetitive motion injuries: When using the keyboard or playing games on your phone, you may experience discomfort in your neck, shoulders, hands, arms, or other parts of the body. To avoid any injury, such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorder, make sure to take necessary breaks from use, take longer rests (such as several hours) if discomfort or tiring begins, and see a doctor if discomfort persists.
Page 311 vehicle that has air bags. Do not place a phone in the area over an air bag or in the air bag deployment area. Store the phone safely before driving the vehicle. Hearing aids: People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby.
Page 312 When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to. Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise.
Page 313: Product Handling & Safety
Voice: 1-800-CDC-INFO (1-800-232-4636) Internet: http://www.cdc.gov/niosh/topics/noise Product Handling & Safety General statement on handling and use: You alone are responsible for how you use your phone and any consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.
Page 314: Driving Safety
Normal use position: When making or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth or as you would a fixed line phone. Emergency calls: This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions.
Page 315 Get to know your phone and its features, such as speed-dial and redial. Use a hands-free device where it is allowed. (In some areas, you may not use your phone while driving even with a hands-free accessory.) Position your phone within easy reach. Let the person you are speaking to know you are driving;...
Page 316 be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and do so only if it is legal and you can do so safely.) Make sure you place your phone within easy reach and where you can grab it without removing your eyes from the road.
Page 317 Use your phone to help others in emergencies. (If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call your national emergency number, as you would want others to do for you.) Call roadside assistance or a special wireless non-emergency assistance number when necessary.
Page 318: Esd Safety
ESD Safety Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence. Description of ESD Static electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material.
Page 319 For example, if your computer has a metal case and is plugged into a standard three-prong grounded outlet, touching the case should discharge the ESD on your body. Increase the relative humidity of your environment. Install ESD-specific prevention items, such as grounding mats. Conditions That Enhance ESD Occurrences Conditions that can contribute to the buildup of static electricity in the environment include the following:...
Page 320 Section 5A: Regulatory and Safety Information...
Page 321: Specifications
Section 5B Specifications In This Section Specifications (page 322) Section 5B: Specifications...
Page 322: Specifications
Specifications Radio Phone features Processor technologies Battery Operating system Camera Size Weight Connectivity CDMA2000 digital dual band EvDO Rev A and 1xRTT Speakerphone Hands-free headset jack (3.5 mm stereo, 3-barrel connector) Microphone mute option TTY-compatible Ringer switch Dual-band MSM6801A processor ®...
Page 323 Display 3.1-inch touchscreen 24-bit color Resolution: 320 x 480 HVGA User-adjustable brightness Keyboard Slide-out physical QWERTY keyboard Sensors Ambient light Accelerometer Proximity Memory 8GB (~7GB user available) USB mass storage support Connector microUSB connector with USB 2.0 Hi-Speed Included webOS App Catalog applications Calculator...
Page 324 Included additional applications Operating temperature range Amazon MP3 Google Maps NASCAR Sprint Cup Mobile Sprint Navigation ® Sprint TV YouTube 32°F to 113°F (0°C to 45°C) 5% to 90% RH Section 5B: Specifications...
Page 325: Index
Index Numerics 1xRTT data services 278 411 phone numbers 12 911 phone numbers 87 accented characters 64 Accept Cookies option 245 Account view 216 accounts See also email accounts accessing online address books and 130 accessing online calendars and 144, 154 activating phone and 18 creating contacts and 133, 135, 140, 143 creating passwords for 26...
Page 326 albums. See photo albums; video albums alerts. See alarms; notifications All Calendars view 148 all-day events 149 See also calendars; events alternate characters 64 Amazon MP3 service 122–127, 285 animations 9 answering phone 88–89, 93 antenna 301 AOL accounts 201 App Catalog 76, 79–81 Add Review option 81 app details screen 80, 81...
Page 327 charging 37, 39, 259 installing updates and 76 maximizing life of 39 purchasing 39 replacing 259 troubleshooting 259–266 battery icon 38 blank screens 267 Block Popups option 245 Bluetooth Add device option 100, 250 pairing 249, 250–252 Turn off Bluetooth option 249 Turn on Bluetooth option 249 Bluetooth devices adding 100, 250...
Page 328 specifying default 154 synchronizing 146, 155, 274 troubleshooting 283–284 viewing specific dates on 151 viewing specific events on 150 call history. See call lists call lists 90, 96 See also phone calls caller ID blocking 97 caller IDs 110, 136 calling cards 13 camera 106–107, 284 capitalization 63...
Page 329 displaying 96, 135, 137, 138, 139 editing 135, 137, 138, 139 getting driving directions for 248 getting in touch with 141 getting started with 132 linking or unlinking 139, 140 saving information for 97, 134, 212, 222 searching 72, 86, 101, 134 selecting 89 setting preferences for 143–144 synchronizing 130, 132, 144, 146, 274...
Page 330 deleting applications 60, 62, 289 Bluetooth devices 253 bookmarks 243 browsing history 245 calendar events 151 certificates 186 contacts 142 conversations 222 cookies 245 email 207, 214 email accounts 207 IM accounts 226 information 182 list items 50 memos 163 messages 222 music 122 numbers on dial pad 84...
Page 331 tasks 159 text messages 222 videos 113, 116 Web pages 239 Wide View 167 DNS Server option 235 Doc Editor 171 Doc View 166–171 documentation 10, 11, 31 documents. See Word files Done button 68 downloading applications 79 Data Transfer Assistant 20 email 207, 209, 278 music 125, 126 Palm Desktop software 19...
Page 332 viewing message headers 213 email accounts accessing 200 changing 207 creating multiple 202 deleting 207 reordering 216 setting preferences for 206–207 setting up 201–205 specifying as default 216 troubleshooting 275, 277–278 email addresses changing 180 entering 206, 208 saving 212 Email application 200–217 Account view 216 authentication 204, 278...
Page 333 feedback 271 fields 66 file types opening files and 166 playing music and 119 viewing pictures and 107 watching videos and 113 files See also specific type changing contents 171 changing display size 167, 173 copying 81 creating 171 finding text in 167, 173, 174 freeing memory and 289 losing 286 opening 82, 166, 172...
Page 334 icons adding to Quick Launch 60 charging battery and 38 determining signal strength and 270 minimizing Web pages as 241, 242 monitoring data services and 279, 280 monitoring phone status and 97 opening applications and 52, 54 receiving notifications and 74, 269 reordering application 61, 62 viewing Google maps and 246 IM.
Page 335 Launcher adding contacts to 140 defined 293 displaying 54 opening applications with 53 reordering icons 62 layered calendars 146 lighted dial pad 84 linked contacts 131, 293 linking to contacts 139 videos 118 Web pages 240, 244, 289 List Order option 143 lists deleting items in 50 filtering items in 159...
Page 336 MP3 music service 122–127, 285 multimedia messages adding pictures to 111 addressing 220 creating 220–221 deleting 222 dialing from 87, 222 displaying 222 opening attachments 222 receiving notifications for 226 roaming and 103 saving contact information 222 sending 92, 219, 220, 221 troubleshooting 279 music answering phone and 89...
Page 337 online support 11 open networks 230, 232 opening App Catalog 76, 79 applications 52, 53, 55 attachments 210, 222 Card view 56 files 82, 166, 172 Launcher 54 maps 141 menus 69, 70 Quick Launch 53 Web pages 238, 244, 282 operating system 295 operator assistance (phone) 13 options 67...
Page 338 dialing 84–87, 137, 138, 244 disposing of 308 finding compatible devices for 273 getting help with 11 getting number for 95 getting started with 31 getting system information about 182 hanging up 92 installing third-party applications and 288 installing updates and 75, 77, 78 making conference calls and 93 making emergency calls and 87 managing accounts 12...
Page 339 taking 106–107, 284 uploading 111–113 PINs 189 play lists 121 Play sound option 206 playing music 120 videos 114, 117 voicemail messages 90 Playlist view 121 POP email accounts 278 popups, blocking 245 power accessories 307 Power button 35 PowerPoint files 166 power-saving feature 21, 272 Pre phone.
Page 340 email addresses 212 files 168, 174 information 68, 134 phone numbers 97 pictures 110 Web page bookmarks 243 schedules. See calendars screen adjusting brightness 21, 186 auto-shut off interval 187, 272 caring for 33 moving to previous 55 scrolling 45, 47 selecting text on 49 troubleshooting 264, 267 turning on or off 21, 23, 187...
Page 341 sounds. See specific type Sounds & Ringtones application 189 speakerphone 91, 271 specifications 322 speed dialing 85, 137, 138 spreadsheets. See Excel files Sprint Customer Service 11 Sprint Mobile Broadband services 282 Sprint Navigation 247–249 Sprint Operator Services 13 Sprint Premium Services 26 Sprint service plans 12 See also accounts;...
Page 342 text entry fields 66 text messages adding links to 118 addressing 220 creating 220–221 deleting 222 displaying 222 making phone calls and 87, 91, 222 receiving notifications for 226 roaming and 103 saving contact information 222 sending 219, 220, 221 troubleshooting 279 text selection gestures 49 text telephones.
Page 343 voicemail listening to 90 sending calls to 89 setting preferences for 104 setting up 25 Voicemail Count Reset option 104 volume adjusting for phone calls 25, 91 setting ringtone 191 setting system sounds and 189 VPN server connections 204 waking up the screen 24 wallpaper 110, 187 wallpaper, changing 187 weak signals 270, 271...
Page 344 Join network option 232 open networks 230, 232 secure networks 230, 233 Turn off Wi-Fi option 232 Turn on Wi-Fi option 232 Wi-Fi networks 230 Wi-Fi services See also wireless services connecting to 230, 232–234 disconnecting from 234 installing updates and 76 managing 70 preserving settings for 234 setting connection preferences for 235...

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Pre

Palm Pre p100eww User Manual

Welcome

Section 1: Your Setup

Section 2: Your Palm Pre

Section 3: Web and Data Services and Other Wireless Connections

Section 4: Your Resources

Section 5: Your Safety and Specifications

Index

Quick Links

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for Palm Pre p100eww