Palm PMG0501000P User Manual

Palm smartphone user guide

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Page 1 User Guide...
Page 2 Disclaimer and limitation of liability Palm Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software.
Page 3: Table Of Contents
Chapter 1: Welcome........... 9 Your Palm ®...
Page 4 What are all those icons? ..........65 Using a phone headset .
Page 5 Determining your GPS location ......... 173 Connecting to a Wi-Fi network .
Page 6 Using expansion cards ..........276 Accessing information on a remote computer .
Page 7 Specifications ............359 Index .
Page 8 viii C O N T E N T S...
Page 9: Chapter 1: Welcome
Welcome Congratulations on the purchase of your Palm smartphone. Benefits Make and receive phone calls • Manage your contacts, calendar, • and task list Receive and send corporate and • personal email messages ® ™ Treo Browse the web •...
Page 10 In this chapter Your Palm ® Treo ™ Pro smartphone ......11 What’s in the box? ........11 What do I need to get started? .
Page 11: Your Palm ® Treo ™ Pro Smartphone
® Your Palm Treo smartphone In one compact and indispensable device, you now have all of the following: An advanced wireless smartphone • A full suite of Windows Mobile • organizer applications: Contacts, Calendar, Notes, and Tasks Portable expansion capability (microSD •...
Page 12: What Do I Need To Get Started
W E L C O M E Desktop synchronization software • ® (ActiveSync desktop software for Windows XP computers, Windows Mobile Device Center for Windows Vista computers) User Guide (this guide) on the web • Microsoft Office Outlook • software trial download What do I need to get started? As you work through the instructions in this...
Page 13: Where Can I Learn More
Help that is specially formatted for your smartphone screen. To view the on-device help, press Start and select Help. Online support from Palm: For • up-to-date downloads, troubleshooting, and support information, go to palm.com/treoproumts-support. If you need more information Books: Many books on Windows •...
Page 14 W E L C O M E W H E R E C A N I L E A R N M O R E ?
Page 15: Chapter 2: Setting Up
Setting up You’re about to discover the many things about your smartphone that will help you better manage your life and have fun, too. As you become more familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours.
Page 16: In This Chapter
In this chapter Palm ® Treo ™ Pro smartphone overview ..... . 17 Inserting the SIM card and battery......19 Charging the battery.
Page 17: Palm ® Treo ™ Pro Smartphone Overview
® ™ Palm Treo Pro smartphone overview Front view 1 Charge indicator light (visible when smartphone is being charged) 2 Volume 3 Side button 4 Left softkey 5 Start 6 Phone/Send 7 Calendar 8 Lanyard connector 9 MicroUSB connector (sync and power connector) 10 3.5mm stereo headset jack...
Page 18 S E T T I N G U P The smartphone speaker IMPORTANT includes a large magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetized. Back view 1 Speaker 2 Expansion card (microSD) slot (under back panel) ®...
Page 19: Inserting The Sim Card And Battery
Use only batteries and chargers WARNING that are approved by your wireless service provider or Palm with your smartphone. Failure to use an approved battery or charger may increase the risk of your smartphone overheating, catching fire, or exploding, which may result in serious bodily injury, death, or property damage.
Page 20 1 Battery contacts 2 Smartphone contacts 5 Slide the back panel back into place. Your smartphone screen turns on. It takes a few minutes for your smartphone to prepare for setup—you'll see the Palm ® logo and a blank...
Page 21: Charging The Battery
Windows Mobile screen. You are ready to begin setup when text appears prompting you to tap the screen. If your smartphone does not turn on after you insert the battery, you need to connect it to the USB AC charger to charge it (see Charging the battery).
Page 22 S E T T I N G U P * Indicator light 4 Check the indicator light to confirm that your smartphone is being charged. Solid red: Your smartphone is being charged. Solid green: Your smartphone is fully charged. C H A R G I N G T H E B A T T E R Y You can also charge your smartphone battery by connecting your smartphone to your computer using the USB cable.
Page 23 * Battery icon To go to the Today screen so you can view the battery icon, press End if you are not on a phone call. If you’re on a call, press Start and select Today. Maximizing battery life Battery life depends on how you use your smartphone.
Page 24: Making Your First Call
S E T T I N G U P Turn off the voice command feature if • you’re not using it (see Setting up voice commands). Turn down the screen brightness (see • Adjusting the brightness). If you synchronize with your corporate •...
Page 25 Adjusting call volume When you’re on a call, press the Volume button on the side of your smartphone to adjust the call volume. * Volume What’s my number? 1 Make sure your phone is on (see Turning your phone on). 2 Press Start and select Programs.
Page 26: Using The My Treo Application
S E T T I N G U P Using the My Treo application Use the My Treo application to register your smartphone and access the User Guide and online support. My Treo also provides an alternate starting point for setting up an email account, a Bluetooth connection, or a Wi-Fi connection, and for launching the Quick Tour.
Page 27: Chapter 3: Moving Around On Your Smartphone
Moving around on your smartphone Have you ever been to a new city and felt a bit lost until you figured out the streets? Learning to move around on your Palm ® Treo ™ Pro smartphone is a similar experience. Most applications that work on your smartphone use the same set of controls.
Page 28: In This Chapter
In this chapter Navigating around the screen ......29 Using the keyboard ........35 Opening and closing applications.
Page 29: Navigating Around The Screen
Navigating around the screen To navigate around the smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. As you become familiar with your smartphone, you’ll find your own favorite way to scroll, highlight, and select items. Using the 5-way, press Right , or Down to move around the...
Page 30 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E just like the Page Up and Page Down keys on your computer keyboard. Can’t find the Option key? See Using the keyboard.
Page 31 without making any changes—do one of the following: Press OK • Use the stylus to tap • upper-right corner of the screen. These buttons are not accessible using the 5-way. When you close a screen, the application continues running in the background. To close an app—as opposed to just a screen—press and hold OK or tap and hold OK on the screen (see Opening and closing...
Page 32 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E After highlighting an item with the 5-way, you can select or activate it by pressing Center or by tapping the item with the stylus.
Page 33 1 Press Menu (right softkey) to display an application’s menu. 2 Press Up or Down to highlight a menu item. 3 If an arrow appears to the right of a menu item, press Center Right to display a submenu of additional options for that item, and then press Up or Down...
Page 34 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E You can also tap and hold the stylus on an item to open the shortcut menu. 3 Press Up or Down menu item.
Page 35: Using The Keyboard
Press Left to exit the list and cancel your selection. Using the keyboard 1 Start 2 Phone/Send 3 Calendar 4 Option 5 Shift/Search 6 Space 7 OK 8 End 9 Messaging M O V I N G A R O U N D O N Y O U R S M A R T P H O N E 10 Backspace 11 Return 12 Shift...
Page 36 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E Entering lowercase and uppercase letters By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase.
Page 37 Entering passwords You can’t see your password as you enter it, so be careful. Be sure Caps Lock and Option Lock are not on unless you need them. For information on how to enter characters, see Entering lowercase and uppercase letters and Entering numbers, punctuation, and symbols.
Page 38 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E Press Alt and press… f or F l or L p or P r or R t or T x or X...
Page 39: Opening And Closing Applications
Opening and closing applications Opening applications on the Start menu 1 Press Start to open the Start menu. 2 Use the 5-way navigator to highlight the application you want to use. To open a recently used application, highlight its icon at the top of the Start menu. 3 Press Center to open the highlighted application.
Page 40 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E 3 Press Center highlighted application. 4 (Optional) Press OK Programs and open another application. The current application continues to run in the background.
Page 41 To close all applications except the ones you specify: Check the boxes next to the applications you do not want to close, press Menu (right softkey), and select Stop All but Selected. To close all open applications: Select Stop All. If an X appears in the upper-right corner of an application screen, you can tap and hold the X with the stylus to close the application.
Page 42: Using Your Today Screen
M O V I N G A R O U N D O N Y O U R S M A R T P H O N E Using your Today screen The Today screen lets you see your current appointments and messages at a glance.
Page 43 4 Messaging status field: Shows the number of unread email, text, and multimedia messages. Email messages are listed by email account. Select an account or select SMS\MMS to open the corresponding Inbox. 5 Calendar status field: Shows upcoming appointments. Select this field to open the Calendar application.
Page 44 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E U S I N G Y O U R T O D A Y S C R E E N...
Page 45: Chapter 4: Your Phone
Your phone The Today screen and the Phone screen are the key locations for making and receiving calls. You can creatively manage multiple calls. For example, you can swap between calls, send text messages to ignored calls, and create conference calls. Benefits Stay in touch—you choose how •...
Page 46 In this chapter Turning your smartphone on/off ......47 Making calls ......... . . 49 Receiving calls .
Page 47: Turning Your Smartphone On/Off
Turning your smartphone on/off The term smartphone refers to the device and its physical aspects. The term phone refers to the wireless feature of your Palm Treo ™ Pro smartphone that enables you to connect to your wireless service provider’s network so that you can make and receive calls and send and receive data.
Page 48 Y O U R P H O N E Turning your phone off Press and hold Power When your phone is off, the phone-off icon appears at the top of the screen and Phone off appears in the upper-left of the screen.
Page 49: Making Calls
The first time you take your smartphone out of the box, you need to remove the battery and reinsert it to wake up the screen (see Inserting the SIM card and battery). When the screen is off but the phone is on, a screen saver appears showing the date and time as well as the following indicators:...
Page 50 Y O U R P H O N E press Option to avoid starting a contact lookup. If the numbers you are entering match a phone number you have for a contact, the contact name is displayed. Select the name to dial the associated number (see Dialing by contact name for more information).
Page 51 If you press E, R, or any other key that displays both a letter and a number, you see onscreen not only matching names but the number as well. The numbers do not affect the process for dialing by contact name. 3 Matching contacts are displayed with a code for the type of number you last entered for that contact: “w”...
Page 52 Y O U R P H O N E Redialing a recently called number To dial the last number you called: Press Phone/Send twice. To select from your most recently dialed numbers: Press Phone/Send highlight the number or contact name you want to call, and then press Phone/ Send to dial.
Page 53: Receiving Calls
If you can’t dial a phone number directly from a web page or a message, highlight the number, select Edit (right softkey), and then select Copy. Open the Keypad, press Menu (right softkey), and select Paste. Press Phone/Send to dial. Select a phone number in a message, press Menu (right softkey), and then press Save to Contacts to create a new contact...
Page 54: Using Voicemail
Y O U R P H O N E sounds remain off until you slide the Ringer switch back to Sound On Press the Volume button. • Press any letter key. (Don’t press Phone/ • Send , End , or the 5-way.) When you silence the ringer, you can either answer the call or let it ring through to voicemail.
Page 55: What Can I Do During A Call
When the voicemail icon DID YOU KNOW appears at the top of the screen, you can tap this icon to retrieve your voicemail. You can turn off the Center button voicemail notification. Press Start and select Settings. On the Personal tab, select Phone. Select the Beacon tab and uncheck the option to illuminate Center when voicemail arrives.
Page 56 Y O U R P H O N E You can do any of the following on the Phone screen: 1 Caller’s name and/or number 2 Current duration of call Use the speakerphone: Select Speaker On. To turn off the speakerphone, select Speaker Off.
Page 57 You can open the Contacts application directly from the Phone screen by selecting Contacts. From any application, press Phone/ Send to return to your Phone screen. To go to your Today screen, press Start and select Today. You can use many other applications on your smartphone, including the organizer and text message features, while holding a phone conversation.
Page 58 Y O U R P H O N E If you don’t add a number right away, follow these steps to add it later: 1 Press Phone/Send 2 Highlight the number you want to save. 3 Press Menu (right softkey) and select Save to Contacts.
Page 59 Select Swap to move between callers • by placing the current active call on hold and talking on the other line. Make the calls a conference call. See • Making a conference call. Making a conference call You can join up to 5 calls into IMPORTANT a 6-way conference call.
Page 60 Y O U R P H O N E 4 When you’re done, do one of the following: If you have not extracted a call, press • once to hang up all calls. If you have extracted a call, press •...
Page 61: Working With Called Numbers
Working with called numbers You can redial a number you’ve recently called (see Redialing a recently called number). You can also view call details, send a text message to a number, save a number to your contact list, and more. Working with recently called numbers 1 Press Phone/Send On the recent calls list, outgoing calls are...
Page 62 Y O U R P H O N E 3 With the call open, do either of the following: View all calls with this number, including their duration: Press Menu (right softkey) and select View All Calls. If you select this option, you can delete all calls from this number by pressing Menu (right softkey) and selecting Delete All Calls.
Page 63: Assigning A Speed Dial To A Phone Number
4 Highlight the number you want and do one or more of the following: Save the phone number to a contact: See Saving phone numbers. View a note associated with the phone number: Press Menu (right softkey) and select View Note. Delete the call from the list: Press Menu (right softkey) and select Delete.
Page 64 Y O U R P H O N E 5 If you want to change the name for this speed dial, select the Name list and enter a new name. 6 Select the Location list, and then select the speed dial you want to assign to this phone number.
Page 65: What Are All Those Icons
What are all those icons? You can monitor the status of several items using icons at the top of your Today screen or your Phone screen: You missed an incoming call. You have a voicemail message. A new multimedia message is being downloaded to your smartphone.
Page 66 Y O U R P H O N E You are in a roaming coverage area. Additional fees may apply for calls or data transmission. Your smartphone’s Wi-Fi feature is turned on, but you are not connected to a Wi-Fi network. Your smartphone is connected to a Wi-Fi network, but you are not actively transmitting data.
Page 67 Your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data. You can still make or receive calls. In most cases, when your NOTE phone is connected to a UMTS network (either 3G or HSDPA) but you are not actively transmitting data, the 3G icon appears.
Page 68: Using A Phone Headset
Y O U R P H O N E Using a phone headset You can connect a phone headset for hands-free operation. You can use either the headset that came with your smartphone or a compatible third-party headset. If driving while using a IMPORTANT smartphone is permitted in your area, we recommend using a headset or hands-free...
Page 69 2.0 and earlier versions. For a list of compatible hands-free devices with Bluetooth wireless technology, go to palm.com/treoproumts-support. After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate with that device...
Page 70 Y O U R P H O N E 4 Select the Mode tab and check the Turn on Bluetooth box. 5 Select the Devices tab, and then select Add new device. U S I N G A P H O N E H E A D S E T 6 Wait for your smartphone to search for devices and to display the device list.
Page 71 a passkey that you make up. In either case, you must use the same passkey on both your smartphone and your hands-free device. We recommend that you use a passkey of 16 digits, where possible, to improve the security of your smartphone. The longer the passkey, the more difficult it is for the passkey to be deciphered.
Page 72: Customizing Phone Settings
Y O U R P H O N E To find out how to transfer your • contacts from your smartphone to your car kit, go to palm.com/ treoproumts-support. Customizing phone settings Selecting ringtones and display notices You can set different tones for different types of incoming phone calls and notifications.
Page 73 Phone: Roaming: A call that comes in when you’re outside your home mobile network. Phone: Unknown Caller: An incoming call from someone identified by caller ID who is not in your Contacts list or Speed Dial list. Phone: Voice mail: A new voicemail. 5 If you selected Known Caller, Roaming, or Unknown Caller, select the ring type and the ringtone.
Page 74 Y O U R P H O N E Call volume: While a call is in progress, press Volume (on the side of your smartphone) to adjust the call volume. Ringer volume: When a call is not in progress and you are not playing music or a video, press Volume to adjust ringer volume.
Page 75 1 Press Start and select Settings. 2 On the Personal tab, select TTY 3 Check the Enable TTY support box. 4 If an alert appears, press OK 5 Press OK Setting your phone to automatically answer calls 1 Press Start and select Settings.
Page 76 Y O U R P H O N E 4 Press OK Setting options for rejecting a call By default, when you reject an incoming call, the caller is sent to voicemail. You can change this setting so that, in addition to sending the caller to voicemail, a text message opens addressed to the caller, containing default text, that you can send...
Page 77 1 Press Start and select Settings. 2 On the Personal tab, select Phone 3 On the Services tab, highlight Call Barring and select Get Settings. 4 Select the Block incoming calls list, and then select one of the options: All calls: All incoming calls are blocked. When roaming: All incoming calls are blocked when roaming.
Page 78 Y O U R P H O N E 5 Press OK Setting call waiting notification You can choose to be notified when you receive a call while you are on a call. You can choose to accept the call or not. See Answering a second call (call waiting).
Page 79 4 Select the field for the number you want to change, and enter the new number 5 Press OK Enabling fixed dialing Fixed dialing allows you to restrict your outgoing calls and messages to selected phone numbers included in your fixed dialing list.
Page 80 Y O U R P H O N E 6 Enter your PIN2 and press Done (left softkey). If your SIM card is locked, enter your PUK2 and press Done (left softkey). 7 Press Menu (right softkey) to add, delete, or edit the phone numbers in the list.
Page 81 Manually selecting your network settings The network settings are IMPORTANT preset for optimum performance. Do not change these settings unless instructed to do so by a representative from your wireless service provider. The network settings options vary according to your wireless service provider.
Page 82 Y O U R P H O N E 6 Select the Language list, and then select the language in which you want to receive channel messages. 7 Select the Select items to receive list, and then select the type of messages you want to receive.
Page 83: Chapter 5: Synchronizing Information
Synchronizing information Synchronizing means that information that has been entered or updated in one place—your Palm computer, or your corporate server—is automatically updated in the other. There’s no need to enter information twice. Some types of synchronization can happen on an automated schedule, so you don’t even have to think about it.
Page 84 In this chapter Synchronization overview....... . . 85 How do I synchronize? ........85 What can I synchronize? .
Page 85: Synchronization Overview
Synchronization overview This chapter discusses using desktop sync software and other methods to synchronize your smartphone and your computer. When you synchronize, info you enter on your smartphone, your computer, or your corporate server is automatically updated in the other location. There’s no need to enter the info twice.
Page 86: What Can I Synchronize
S Y N C H R O N I Z I N G I N F O R M A T I O N After you install desktop sync software, you can synchronize by connecting your smartphone to your computer using any of the following: USB cable: See Synchronizing using the USB cable.
Page 87 If you don’t have Outlook installed on your computer, you can download a trial version of Outlook 2007. On your smartphone, press Start and select Settings. Select the System tab, select PC Setup, and then select Set up my PC. Connect your smartphone to your computer using the USB cable.
Page 88 S Y N C H R O N I Z I N G I N F O R M A T I O N This table lists the types of info you can synchronize and the methods to use. Info type Outlook Contacts, Calendar, Tasks Outlook Email...
Page 89: Setting Up Your Computer For Synchronization
Info type Method Music, picture, Desktop sync software and video files that are not in your Windows Media Player Mobile library Outlook Notes Desktop sync software Files to be Desktop sync software transferred to an expansion card Setting up your computer for synchronization Before you can synchronize with your...
Page 90 ACCESS device, you can learn more about how to move content, such as pictures, music, and files, to your smartphone by going to palm.com/ treoproumts-support. You need the USB cable that came with your smartphone to install the desktop sync software.
Page 91 For best performance, plug your USB cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port. If you use a USB hub, make sure it’s a powered hub.
Page 92 S Y N C H R O N I Z I N G I N F O R M A T I O N Your smartphone is being charged when it is connected to your computer using the USB cable. If you never want to sync through this connection, but only charge your smartphone, you need to turn off setup mode.
Page 93 1 On your smartphone, press Start and select Settings. 2 Select the System tab, and then select PC Setup 3 Select Set up my PC. 4 Press OK 5 Connect your smartphone to your computer to run Setup. Using the desktop sync software After you install the desktop sync software, synchronization happens by default anytime you connect your smartphone to...
Page 94: Synchronizing Using The Usb Cable
S Y N C H R O N I Z I N G I N F O R M A T I O N If the ActiveSync icon does not appear in the taskbar, click Start > Programs > Microsoft ActiveSync to open the ActiveSync window.
Page 95: Setting Up Wireless Synchronization
3 Check for synchronization progress: Windows XP: Look for the animated ActiveSync icon at the top of your smartphone screen and the ActiveSync icon in the taskbar on your computer. Windows Vista: Look for the animated connection icon at the top of your smartphone screen.
Page 96 S Y N C H R O N I Z I N G I N F O R M A T I O N and the same info stored on the Exchange server using Microsoft Exchange ActiveSync. If you are using Exchange Server 2007 , or Exchange Server 2003 that has been upgraded to Service Pack 2, you may be able to take advantage of the additional...
Page 97 4 Enter the email address you use to access email from your corporate Exchange server. Check the box to have the setup process get your Exchange server settings from the Internet. 5 Press Next (right softkey). 6 Enter the username and password you use to access your corporate mail server, and enter the Exchange server domain.
Page 98 S Y N C H R O N I Z I N G I N F O R M A T I O N 10 Press Next (right softkey) and check the boxes for the types of information you want to synchronize with the Exchange server.
Page 99 If you use Microsoft Exchange Server 2003 that is not upgraded to Service Pack 2: By default, wireless sync does not take place automatically. Set a synchronization schedule to have sync take place either anytime info is updated on your smartphone or the server, or at certain intervals.
Page 100: Other Ways To Synchronize
S Y N C H R O N I Z I N G I N F O R M A T I O N 2 To initiate a manual sync, press Start and select Programs. 3 Select ActiveSync 4 Press Sync (left softkey). Other ways to synchronize Synchronizing over a Bluetooth...
Page 101 9 If this is the first time you’re making a Bluetooth connection to this computer, follow the onscreen prompts to set up a Bluetooth partnership with this computer. See Connecting to devices ® with Bluetooth wireless technology for more information on partnerships. 10 Select Sync.
Page 102: Changing Which Applications Sync
S Y N C H R O N I Z I N G I N F O R M A T I O N The contacts and calendar appointments • that were on C2 are now also on C1. The contacts and calendar •...
Page 103: Stopping Synchronization
Highlight an item and select Settings • to customize the settings for that item. Settings are not available for all items. For detailed information on synchronizing Word documents, Excel spreadsheets, and PowerPoint presentations, see Synchronizing your Microsoft Office files. For detailed information on synchronizing pictures, videos, and music files, see Synchronizing your pictures, videos, and music.
Page 104 S Y N C H R O N I Z I N G I N F O R M A T I O N S T O P P I N G S Y N C H R O N I Z A T I O N...
Page 105: Chapter 6: Your Email
Your email You already know how efficient email is for staying in touch. Now your Palm ® Treo ™ Pro smartphone brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access your wireless service provider’s data...
Page 106 In this chapter Setting up email ........107 Sending and receiving messages .
Page 107: Setting Up Email
Setting up email BEFORE YOU BEGIN Before you use your smartphone to • send or receive messages, consult your wireless service provider for pricing and availability of email services and data rate plans. Make sure your phone is on and you’re •...
Page 108 Y O U R E M A I L Email account type Type of email you can access How to set up Microsoft Exchange Server Hotmail Free web-based email Some web-based email DID YOU KNOW providers such as Yahoo! and Gmail allow you to configure your email account so that you can access it from the Messaging application on your smartphone instead of from your web...
Page 109 less common email provider, see Setting up a POP/IMAP account in the Inbox application: Other email providers. Ask your email BEFORE YOU BEGIN provider or system administrator for your account username and password if you don’t know them. 1 Press Messaging 2 Select Setup E-mail.
Page 110 Y O U R E M A I L 8 Press Next (right softkey). 9 (Optional) Select either of the following: Automatic Send/Receive: Set the time interval for automatically sending and receiving email, from every 5 minutes to once a day. If you do not want to automatically download messages, select Manually.
Page 111 Work with your BEFORE YOU BEGIN email provider or system administrator to gather the following info: Account type (POP3 or IMAP). • Mail server name for receiving mail. • Your username and password. • Any special security requirements. • Password security: Find out whether it’s •...
Page 112 Y O U R E M A I L 6 Press Next (right softkey). 7 If you did not check the box in step 5 or the setup process does not find account settings, press Next (right softkey). 8 If prompted, select one of the following as your email provider: S E T T I N G U P E M A I L Internet e-mail: Select this option if you...
Page 113 11 Press Next (right softkey). 12 Enter the name of the incoming mail server. 13 Select the Account type list, and then select POP3 or IMAP4. 14 Press Next (right softkey). 15 Enter your account username and password. 16 If you want your password entered automatically, check the Save password box.
Page 114 Y O U R E M A I L 19 Select Advanced Server Settings, set SSL requirements for incoming and outgoing email, and select the type of connection to use for sending and receiving email. 20 Press Done (left softkey). On the outgoing mail server screen, press Next (right softkey).
Page 115: Sending And Receiving Messages
22 Press Finish (right softkey). If prompted, select OK to download messages for this account now. On the Accounts tab in DID YOU KNOW Messaging Options, an asterisk appears next to the account you most recently accessed. Editing and deleting accounts To delete an Outlook Email account, NOTE use the ActiveSync application, not the...
Page 116 Y O U R E M A I L Creating and sending an email message 1 Press Messaging 2 Select the account you want to use to send a message. 3 Press Menu (right softkey) and select New. 4 Enter the recipient’s email address: Enter the first letters of the recipient’s •...
Page 117 8 (Optional) To attach an item to the message, press Menu (right softkey) and select Insert. Select the type of item you want to attach, and then select the file or record a voice note. You can send an email message with a file attached from directly within other applications on your smartphone;...
Page 118 Y O U R E M A I L If you sync email with Microsoft Exchange Server 2003 or 2007 , you can synchronize messages in subfolders you create. In the Inbox, press Menu (right softkey) and select Tools > Manage Folders. Folders containing subfolders display a +.
Page 119 Partially downloaded messages appear in the message list with a partial envelope icon to the left of the subject. To view the full message, either press Menu (right softkey) and select Download Message, or open the message and select Get the rest of this message.
Page 120: Working With Email Messages
Y O U R E M A I L 6 (Optional) To automatically download attachments up to a certain size only, check the Only if smaller than box and enter the maximum attachment size. 7 Press OK To automatically download attachments from an IMAP4 email account (typically an ISP account) or an account that you access using a VPN server connection (typically a...
Page 121 1 In an open message, highlight the name or address of the contact you want to add. 2 Press Center 3 Press Save (left softkey). 4 Select <New Contact> to create a new contact entry for this name or address, or select an existing contact to add the name or address to that entry.
Page 122 Y O U R E M A I L If your company is using Exchange • Server 2007 or Exchange Server 2003 upgraded to Service Pack 2, you must first synchronize with the Exchange server to enable the GAL to find a contact.
Page 123 Add access to an BEFORE YOU BEGIN online address book to your smartphone (see Adding an online address book). 1 In a new message, select the To field. 2 Press Menu (right softkey) and select Add Recipient. 3 Press Menu (right softkey) and select Company Directory.
Page 124 Y O U R E M A I L 5 Press Send (left softkey). If you reply to a message sent DID YOU KNOW as HTML, the reply is sent in HTML also. To reply to both the sender and all other addressees, open the message, press Menu (right softkey), and select Reply >...
Page 125 2 Press Menu (right softkey) and select Tools > Sort By. 3 Select Message Type, From (sender), Received (date received), or Subject. Using email shortcuts You can perform common email tasks by pressing and holding certain keys on the keyboard. Highlight or open the message you want, and then press and hold any of the following: Press and...
Page 126: Customizing Your Email Settings
Y O U R E M A I L If the message list for a specific account is displayed: Press Menu (right softkey) and select Tools > Options. 3 On the Accounts tab, select Signatures. 4 Select the account for which you want to create a signature.
Page 127 3 On the Accounts tab, highlight the account you want and set any of the following options: Security: Set whether you receive a warning message before you open a URL or file link that is not on your smartphone. Display account picker when opening Messaging: Set whether a list of your email accounts appears when you open the Messaging application, allowing you...
Page 128 Y O U R E M A I L Warn when deleting messages in the message list: Set whether a confirmation message appears when you delete one or more messages from the message list. After deleting or moving a message: Set what you want to see after you delete or move an email message you are reading: the account Inbox or the...
Page 129 Empty deleted items: Select Immediately to have the Deleted folder emptied anytime you delete a message. Select On connect/disconnect to have the folder deleted anytime you open or quit the Messaging application. Select Manually to manually empty the Deleted folder. If you choose to manually empty the Deleted folder, you delete messages from this folder in the same way that you delete any...
Page 130 Y O U R E M A I L Download the past: Sets the number of days’ worth of email to be retrieved for each automatic or manual sync. Message format: Sets the format for sending and receiving messages. If you select HTML, messages sent to you as HTML are received with their formatting intact.
Page 131 Choose Certificate: Sets the certificate to use as a digital signature. My e-mail addresses: Sets the addresses to which the security measures should be applied. 6 Press OK Changing email download settings: Other email accounts You can customize the download options for each email account that you have with an Internet service provider (ISP) or that you access using a VPN server connection...
Page 132 Y O U R E M A I L 5 minutes to once a day. If you do not want to automatically download messages, select Manually. Download messages: Sets the number of days’ worth of email to be retrieved for each automatic or manual retrieval. To save memory, limit the number of emails that are downloaded to your smartphone by selecting a larger time interval...
Page 133 9 Select either of the following: Message format: Sets the format for sending and receiving messages. If you select HTML, messages sent to you as HTML are received with their formatting intact. If you select Plain Text, all messages are received as plain text. Messages sent to you as plain DID YOU KNOW text are always received as plain text, even if...
Page 134: Working With Meeting Invitations
Y O U R E M A I L 4 Check the box next to any folder name to sync that folder. Uncheck the box to remove that folder from sync. If the folder name does not have a box next to it, the folder syncs by default and you cannot turn off sync for that folder.
Page 135: Sending Email Messages From Within Another Application
You can reply to and forward meeting • invitations in the same way as email messages. 1 Press Messaging 2 Select the account you want. 3 Select a meeting invitation to open it. Meeting invitations are displayed with this icon: 4 Do one of the following: To accept the invitation: Press Accept (left softkey), select whether to...
Page 136 Y O U R E M A I L S E N D I N G E M A I L M E S S A G E S F R O M W I T H I N A N O T H E R A P P L I C A T I O N...
Page 137: Chapter 7: Your Text And Multimedia Messages
If you need to get a short message to a friend or a co-worker fast, send a text message from your Palm smartphone to their mobile phone or email address. If you need more than text to express yourself, use multimedia messaging to give your message extra impact by adding a photo, video, or sound file.
Page 138: In This Chapter
In this chapter Sending and receiving text and multimedia messages ..139 Setting message preferences ......152 Using Windows Live .
Page 139: Sending And Receiving Text And Multimedia Messages
Sending and receiving text and multimedia messages You can use the Messaging application to send and receive brief text messages (SMS) and multimedia messages (MMS). Creating and sending a text message Each text message can have up to 160 characters. You can send a message of more than 160 characters, but the message may be split into several messages.
Page 140 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S email address. If a match is found in your Contacts list, select the name. If the recipient’s name is in an online •...
Page 141 10 Press Send (left softkey). Press Menu (right softkey) and select Save to Drafts if you need to finish composing your message later. Previewing a text message with an attached file When you attach a file to a text message, you can preview the message and view detailed information about the attached file.
Page 142 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S If the file is a picture or video, press EXIF (left softkey) to view additional information about the file.
Page 143 Enter the first letters of the recipient’s • first or last name, the first and last initials separated by a space, or the email address. If a match is found in your Contacts list, select the name. If the recipient’s name is in an online •...
Page 144 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Insert a Contacts entry. Insert a Calendar appointment or task. Press Done (left softkey) when you have finished.
Page 145 10 To change the positioning of text and graphics in the message, press Menu (right softkey), select Options, and then select Text Layout. Select the positioning that you want, and press Done (left softkey). 11 Press Send (left softkey). You can send a special type of DID YOU KNOW multimedia message, called a VoiceMail, that contains just an audio clip you record.
Page 146 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Setting options for an outgoing multimedia message You can set send options for a single multimedia message.
Page 147 Delivery/Read report: Sets whether you want to receive confirmation that the message has been delivered or has been read. To set the options you select as the default for all outgoing multimedia messages, press Menu (right softkey) and select Set as default.
Page 148 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S When a new message notification appears, select one of the following options: Hide (left softkey): Dismisses the notification.Menu (right softkey) >...
Page 149 3 With the message open, do any of the following: Forward the message: Press Menu (right softkey) and select Forward. Reply to the message: Press Menu (right softkey), select Reply, and then select a reply method: MMS, SMS, or VoiceMail. View detailed information about the message: Press Menu (right softkey) and select Show >...
Page 150 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S list, the upper part of the screen displays all messages you’ve exchanged with this contact, and the lower part provides a text entry area.
Page 151 1 Open a message in the Inbox or another folder. 2 Use the 5-way to select the phone number, email address, or URL (appears as underlined blue text). 3 For phone numbers, confirm or change the number and press Call (left softkey). If you receive a multimedia message that contains a phone number, email address, or URL, tap the item to open a menu of...
Page 152: Setting Message Preferences
Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 2 Press Menu (right softkey) and select Tools > Sort By. 3 Select Message Type, From (sender), Received (date received), or Subject.
Page 153 2 Do one of the following: If the account list is displayed: Press Menu (right softkey) and select Options. If the message list for a specific account is displayed: Press Menu (right softkey) and select Tools > Options. 3 Select SMS\MMS. 4 Select either or both of the following: Request delivery notifications: Indicates whether you want to receive a...
Page 154 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 4 On the Preferences tab, select any of the following: Save sent messages: Specifies that sent multimedia messages are to be saved in the Saved folder on your smartphone.
Page 155: Using Windows Live Tm
To see all of the server options, tap and drag the scroll bar with the stylus. Set a server as the default for sending multimedia messages Highlight the server name and select Set As Default. 7 Press OK Using Windows Live Windows Live is not supported by...
Page 156 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 1 Press Start 2 Select Windows Live 3 Select Sign in to Windows Live. 4 The first time you sign into Windows Live, press Accept (left softkey).
Page 157 8 Press Next (left softkey). 9 Select any of the following: Store Windows Live contacts in your mobile phone’s contact list: Sets whether you want your Windows Live contacts to appear in Contacts. If you do not check this box, only your Windows Live email messages are synchronized with your smartphone.
Page 158 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Press Center • synchronized for any of the applications you selected during setup.
Page 159 If the contact you want is offline, send an email message instead. Highlight the contact name and press Send e-mail (left softkey). Enter a subject and body text for the email message and press Send (left softkey). 7 Do one of the following: * Text entry bar Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Highlight the text entry bar and enter...
Page 160 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S From the Messenger contacts list screen, press Menu (right softkey) and select options to add, block, or remove a contact;...
Page 161: Chapter 8: Your Connections To The Web And Wireless Devices
® The Bluetooth wireless technology on your Palm smartphone helps you easily set up wireless connections to a number of devices. You can also use your smartphone to connect your computer to the Internet and to share contacts or your favorite photos.
Page 162: In This Chapter
In this chapter Browsing the web ........163 Working with streaming content .
Page 163: Browsing The Web
Browsing the web Internet Explorer Mobile provides quick and easy access to web pages. You can view most sites on your smartphone that you can view on your computer, including those with security and advanced features, such as JavaScript and frames. Internet Explorer Mobile supports JavaScript, Secure Sockets Layer (SSL), and cookies, but does not support plug-ins...
Page 164 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 2 Highlight the address line, enter the address of the web page you want to view, and press Center...
Page 165 Navigating web pages Here are some tips on viewing web pages and moving around in them: View the previous page: Press Back (left softkey) or Backspace Move forward through viewed pages after having moved back to a previous page: Press Menu (right softkey) and select Forward.
Page 166 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S (multimedia message), or an email account.
Page 167 Organizing your favorites You can create folders to organize your favorites. For example, you can store travel links in one folder, stock links in another, and business links in a third folder. 1 Press Start and select Internet Explorer. 2 Press Menu (right softkey) and select Favorites.
Page 168 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Copying text from a web page You can copy text from a web page and paste it in other applications.
Page 169 Explorer Mobile, access this settings screen again, and select Use Current. To select the original home page, select Use Default. Default character set: Sets the character set for the web pages you view. 3 Select the Memory tab and set any of the following options: Save links to pages visited in the past: Sets how many days of activity...
Page 170: Working With Streaming Content
Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S security standards associated with your smartphone.
Page 171 View content properties: Press Menu (right softkey) and select Properties. Customizing Streaming Media 1 Press Start and select Programs. 2 Select Streaming Media 3 Press Menu (right softkey) and select Options. 4 On the Playback tab, select any of the following options: Media Buffer: Content is streamed in chunks of several seconds each.
Page 172: Getting Online Travel Information And Tools
Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S connection (ISP), your work network, or another type of network connection.
Page 173: Determining Your Gps Location
10 Select an option to access a WorldMate feature: Weather Center, Flight Center, My Itinerary, Travel Tools, or Converters. For each feature, some options are NOTE available to WorldMate Professional subscribers only. WorldMate Professional is a paid service. To subscribe, select Go Pro.
Page 174: Connecting To A Wi-Fi Network
Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S to automatically download new satellite information, and whether to perform an automatic download when your...
Page 175 open network, see Connecting to an open network. Secure networks: These networks may broadcast their name, but at the very least, they require you to enter a password that you get from an administrator (who may be, for example, the librarian or the person behind the counter at the coffee shop).
Page 176 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Wi-Fi was already on: Your smartphone scans for available networks and automatically connects...
Page 177 Configure Wireless Networks screen appears, highlight the network you want, and press Connect (left softkey). Wi-Fi was off: A notification appears listing three available networks. If the network you want appears, highlight it and press OK (left softkey) to connect. If the network you want does not appear, select Show all networks to open the Configure Wireless Networks screen,...
Page 178 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 3 Enter the following settings and press Next (right softkey): Authentication: Sets the method used...
Page 179 information. The availability of these options varies based on your Authentication and Data Encryption settings. 4 Enter the following settings and press Finish (right softkey): Use IEEE 802.1x network access control: Lets you set these parameters if required by the network. EAP type: Specifies the Extensible Authentication Protocol type.
Page 180 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 3 Select the Power Mode tab and set any of the following: Power Save Mode: Adjusts power...
Page 181 Create a new LEAP entry: Select New. A LEAP entry is a security feature that protects the WEP key. Modify an existing entry: Highlight the entry and select Modify. Enter the new information. Delete an entry: Highlight the entry and select Delete. 5 Select the Enroll tab and set any of the following: Ask your network administrator for...
Page 182 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 4 Select either of the following: Turn on available network notification: Sets whether a list of...
Page 183: Connecting To Devices With Bluetooth Wireless Technology
Tap an adapter to modify settings: Lets you edit network adapter information. Select the adapter you want, and then select either of the following tabs: IP Address: Sets whether the server • assigns an IP address, or whether you enter a specific IP address. Name Servers: Lets you enter the •...
Page 184 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Partnership Two devices—for KEY TERM example, your smartphone and a hands-free...
Page 185 You can also turn the DID YOU KNOW Bluetooth feature on and off from your Today screen. Select your wireless service provider name or Phone off to open Comm Manager, select Bluetooth, and then press Exit (left softkey). 4 Check or uncheck the Make the device visible to other devices box.
Page 186 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 7 Highlight the device with which you want to connect and press Next (right softkey).
Page 187: Using Your Device As A Wireless Modem
your smartphone and request a connection. 5 When prompted to add this device, select Yes. 6 Enter the same passkey on your smartphone and on the Bluetooth device. 7 (Optional) To give the partnership a more meaningful name, select Display Name and enter a new name.
Page 188 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 4 Select the PC Connection list, and then select USB.
Page 189 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 9 After you have connected, on your computer, open your web browser to confirm that you can connect to the...
Page 190 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S U S I N G Y O U R D E V I C E A S A W I R E L E S S M O D E M...
Page 191: Chapter 9: Your Photos, Videos, And Music
Do you have a wallet bulging with photos of friends, family, pets, and your most recent vacation? Are you tired of carrying both your MP3 player and your phone? Your Palm ® Treo ™ Pro smartphone solves both problems. You can keep your favorite photos right on your smartphone—...
Page 192 In this chapter Synchronizing your pictures, videos, and music....193 Camera..........195 Pictures &...
Page 193: Synchronizing Your Pictures, Videos, And Music
Synchronizing your pictures, videos, and music You can synchronize pictures, videos, and music files between your smartphone and your computer so that changes you make show up on both your computer and your smartphone. How synchronization happens depends on two conditions: Operating system: Do you use Windows ®...
Page 194 Y O U R P H O T O S , V I D E O S , A N D M U S I C Do the following to synchronize pictures, videos, and music files that originate on your computer. 1 Connect your smartphone to your computer with the USB cable.
Page 195: Camera
and from your smartphone, highlight the file name and click Remove. If you receive an error while NOTE synchronizing files, make sure that all of the files you’re trying to sync are closed on both your computer and your smartphone. If a Treo My Documents sync folder has been created on your computer, you can also synchronize by dragging files into the...
Page 196 Y O U R P H O T O S , V I D E O S , A N D M U S I C picture to a contact (see Adding a contact). You can also move pictures and videos to a computer by synchronizing your smartphone with your computer.
Page 197 Taking a picture By default, pictures are stored in the My Pictures folder on your smartphone. If you want to store your pictures on an expansion card, you can change where pictures are stored (see Customizing your Camera settings). For information on accessing your pictures on your Windows XP computer, see Windows XP.
Page 198 Y O U R P H O T O S , V I D E O S , A N D M U S I C White balance: Specifies the light conditions. Brightness: Sets the brightness level. When the Quick Settings are open, press Left or Right on the 5-way to adjust the brightness setting.
Page 199 Send the picture as an attachment to a multimedia or email message. View the picture in the Pictures & Videos application (see Pictures & Videos). In Contacts picture mode only, a NOTE prompt appears asking if you want to assign the picture to a contact. Select Yes, and then select a contact from the list or press New (left softkey) to create a new contact for the picture.
Page 200 Y O U R P H O T O S , V I D E O S , A N D M U S I C Storage: Specifies whether to save the video to your smartphone or to an expansion card (sold separately) inserted into your smartphone.
Page 201 date and time are displayed on your captured pictures. Direction (panorama mode only): Sets the direction in which images are to be combined into a panorama. Stitch Count (panorama mode only): Sets the number of pictures that you want to be combined. Capture Speed (sports and burst modes only): Sets the speed for capturing still pictures.
Page 202: Pictures & Videos
Y O U R P H O T O S , V I D E O S , A N D M U S I C Flicker Adjustment: Sets the rate to reduce flicker on the camera screen. Record with Audio (video and MMS video modes only): Sets whether to include audio when recording.
Page 203 2 If your pictures are not displayed in Thumbnail View, tap the Show list in the upper-left corner, select My Documents, and then select My Pictures. 3 Select the picture you want to view. 4 Press OK to return to Thumbnail View.
Page 204 Y O U R P H O T O S , V I D E O S , A N D M U S I C Sending a picture or video You can send a picture or video to other picture-enabled mobile smartphone devices or to an email address as an attachment.
Page 205 Organizing pictures and videos You can move or copy pictures and videos to other folders or between your smartphone and an expansion card. 1 Highlight the picture or video you want to move or copy. 2 Do one of the following: Move the picture or video: Press Menu (right softkey) and select Edit >...
Page 206 Y O U R P H O T O S , V I D E O S , A N D M U S I C 1 Select the picture you want to edit. 2 Press Menu (right softkey) and select Edit.
Page 207 3 On the General tab, set any of the following options: Use this picture size: Sets the size of pictures you send with the Messaging application. When rotating a picture, rotate 90 degrees: Sets the direction in which pictures rotate. Y O U R P H O T O S , V I D E O S , A N D M U S I C 4 Select the Slide Show tab, and set any of the following options:...
Page 208: Windows Media Player Mobile
Y O U R P H O T O S , V I D E O S , A N D M U S I C Windows Media Player Mobile Windows Media Player Mobile can play music, audio, and video files that are stored on your smartphone or on an expansion card (sold separately) in any of the following file formats:...
Page 209 install ActiveSync desktop software. You can install ActiveSync desktop software from your smartphone. (If you are having trouble, see My video and music files won’t sync.) If you need to install Windows Media Player, you can download it for free from microsoft.com.
Page 210 Y O U R P H O T O S , V I D E O S , A N D M U S I C 6 Click Finish to begin the transfer. If you are transferring files to an expansion card, be patient;...
Page 211 Playback controls Use any of the following onscreen controls during playback: or Center plays the current file. or Center pauses the current file. or Left skips to the beginning of the current file or to the previous file. or Right skips to the next file.
Page 212 Y O U R P H O T O S , V I D E O S , A N D M U S I C 1 Press Start Media Player. 2 If the Library screen is not displayed, press Menu (right softkey) and select Library.
Page 213 2 Do any of the following: To move a file up or down one slot, • highlight the file and select Move or Move Down You can also move a file in the Now Playing playlist by tapping and dragging it to a new position.
Page 214 Y O U R P H O T O S , V I D E O S , A N D M U S I C Resume playback after a phone call: Sets whether playback continues after you finish a phone call. 4 Select the Video tab and set any of the following options: Play video in full screen: Sets whether...
Page 215: Chapter 10: Your Personal Information Organizer
Your personal information organizer Say good-bye to paper calendars and throw away those scribbled to-do lists. Your Palm you need to organize your personal information and keep it with you wherever you go. You never lose your information, even if your battery is completely drained.
Page 216 In this chapter Contacts..........217 Calendar .
Page 217: Contacts
Contacts Adding a contact 1 Go to your Today screen and press Contacts (left softkey). 2 Press New (left softkey). 3 Select the type of contact to create: Outlook Contact: This type of contact is stored in the Contacts application on your smartphone and synchronizes with the Contacts application in Microsoft Office Outlook...
Page 218 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Take some time to scroll down through all the fields in a new contact.
Page 219 last name. If you use both first- and last-name letters, separate them by a space. You can type letters from the last name first. For example, entering SM finds both Smilla Anderson and John Smith. Entering SM AN finds both Smilla Anderson and Ann Smith.
Page 220 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Customizing Contacts 1 Go to your Today screen and press Contacts (left softkey).
Page 221 3 Press Menu (right softkey) and select one of the following options: Beam a contact to a nearby device: Select Send Contact > Beam, and then select the receiving device. Send a text message containing the contact information: Select Send Contact >...
Page 222: Calendar
Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R If a contact has more than one phone number, you can automatically copy one or more of the numbers to the SIM card.
Page 223 Creating an appointment 1 Press Calendar 2 Press Menu (right softkey) and select New Appointment. 3 Enter a subject (description) and a location. 4 Select Starts and select the starting date and time. 5 Select Ends and select the ending date and time.
Page 224 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Creating an untimed event An untimed event, such as a birthday, anniversary, or vacation, does not occur at a particular time of day.
Page 225 a contact). You can’t access contact entries without email addresses from your calendar. 1 Create an event and then select it. 2 Press Menu (right softkey) and select Edit. 3 Select Attendees. 4 Select Add Required Attendee, and then select the name of the contact you want to invite.
Page 226 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 3 Select Sensitivity, and then select one of the following: Personal: Displays the event on your smartphone and on your computer.
Page 227 6 Select the type of events you want to view. Wonder why you’re not seeing all the events in your day? Check to make sure that the filter is set to All Appointments. Deleting an event 1 Highlight the event you want to delete. 2 Press Menu (right softkey) and select Delete Appointment.
Page 228: Tasks
Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Set reminders for new items: Specifies whether a reminder is automatically added to new events and how long before the event the reminder appears.
Page 229 3 Press Menu (right softkey) and select New Task. 4 Enter a description of the task in the Subject field. 5 Set any of the following: Priority: Specifies the priority level for this task. Later you can arrange your tasks based on the importance of each task.
Page 230 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R You can also add a task by selecting the Tasks entry bar at the top of the task list screen, entering the task description, and pressing Center on the 5-way.
Page 231: Notes
3 Set any of the following options: Set reminders for new items: Automatically adds a reminder to new tasks. The default reminder is set to 8:00 on the morning the task is due. You can override this setting for individual tasks using the Reminder field on the task entry screen.
Page 232 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Press Menu (right softkey), select • Draw, and draw a sketch with the stylus, crossing at least three ruled lines.
Page 233 You can add several voice DID YOU KNOW notes within a single note. To play a recording, select the voice note in the Notes list, or open the note containing the recording and tap the Recording icon. Tap the controls at the bottom of the screen to control playback and volume.
Page 234 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Deleting a note 1 Go to the Notes list and highlight the note you want to delete.
Page 235: Chapter 11: Your Microsoft Office And Other Document Tools
Your Microsoft Office and other document tools ® ™ Your Palm Treo Pro smartphone enables you to take your office with you—including your Microsoft Office files. With Microsoft Office Mobile Microsoft Word, Excel ® , and OneNote files directly on your smartphone.
Page 236 In this chapter Synchronizing your Microsoft Office files..... 237 Word Mobile ® ......... . 239 ®...
Page 237: Synchronizing Your Microsoft Office Files
Synchronizing your Microsoft Office files You can create and edit Microsoft Office files on your computer or on your smartphone and then synchronize the files so that changes you make show up on both your computer and your smartphone. How synchronization happens depends on two conditions: Operating system: Do you use Windows...
Page 238 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 2 On your computer, double-click the ®...
Page 239: Word Mobile
Synchronizing files that are on your computer: Windows Vista 1 On your computer, copy or save the file to the Documents\Documents on username’s Smartphone folder. The Documents on DID YOU KNOW username’s Smartphone folder is created when you select the option to sync Files. 2 Connect your smartphone to your computer with the USB cable.
Page 240 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Microsoft Office Word documents and templates that you create on your computer.
Page 241 Lists: Indented lists are mapped to the closest indentation level supported by Word Mobile. Page breaks: Although not displayed, all page breaks, except a break placed at the end of a document, are retained in the document. Creating a document 1 Press Start and select Office Mobile.
Page 242 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S an expansion card (Storage card).
Page 243 Saving a copy of a document If a document was previously saved NOTE on a computer, any unsupported formatting may be lost when you save the file. 1 Open the document you want to copy. 2 Press Menu (right softkey) and select File >...
Page 244 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Formatting paragraphs and lists 1 Open the document you want to format.
Page 245 1 Go to the documents list. 2 Highlight a file. 3 Press Menu (right softkey) and select Rename/Move. 4 Select Name and enter a new name for the document. 5 Select the Folder list, and then select the folder to which you want to move the document.
Page 246: Powerpoint Mobile
Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S PowerPoint Mobile With Microsoft Office PowerPoint Mobile you can open and view slide show...
Page 247: Excel Mobile
orientation that best fits your smartphone screen, select Default. 4 Select the Playback tab, and check the Override playback options for all files box. 5 Set any of the following options: Show without animation: Turns off builds and other animations. Show without slide transition: Turns off transition effects between slides.
Page 248 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Formulas and functions: Unsupported functions are removed, and only the returned value of the function appears.
Page 249 Creating a workbook 1 Press Start and select Office Mobile. 2 Select Excel Mobile 3 The first time you open Excel Mobile, a new workbook appears. Otherwise, press New (left softkey). 4 Highlight a cell where you want to enter text or other info.
Page 250 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 4 Press View (left softkey) and select any of the following: Full Screen: Shows as much data as...
Page 251 Entering a formula 1 Highlight the cell where you want to enter the formula. 2 Enter an equals sign ( = ) followed by any values, cell references, name references, operators, and functions. Examples: =(B4/25)+100 • =Revenue-Expenses • 3 Press Return Use the Alt key to insert an equal sign.
Page 252 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 3 Select the Category list, and then select the type of function you want to insert.
Page 253 number of columns—two in this example—to the right. Shift cells down: Inserts the same number of new cells as the number of cells you highlighted vertically in step 2. For example, if you selected an area containing two cells vertically (A1 and A2), selecting Shift cells down inserts two vertical cells;...
Page 254 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 4 Select any of the following tabs: Size: Sets the row height and column width.
Page 255 4 Select Rename, enter a new name for the worksheet, and press OK twice. Sorting info in a worksheet 1 Highlight the cells you want to sort. 2 Press Menu (right softkey) and select Tools > Sort. 3 Select the Sort by list, and then select the primary sort column.
Page 256 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 3 Press Menu (right softkey) and select Insert >...
Page 257 6 Select Find to locate the first instance of the info you entered, or select Replace and enter the replacement info. 7 Select Next to find the next instance of the info, or select Replace to replace it. To replace all instances of the info, select Replace All.
Page 258: Onenote Mobile
Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Entire row: Deletes the entire row(s) in which the highlighted cells are located, and moves all rows below up.
Page 259 Take pictures of business cards and • then insert them into OneNote. Take pictures of flip charts and • whiteboards in conference rooms, and then insert them into OneNote. Create text notes and voice recordings • (for example, reminders of important events, ideas for projects, price comparisons, recommendations, blog ideas, and so on) and synchronize them...
Page 260 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Create a hyperlink: Enter the website address for which you want to create the hyperlink.
Page 261: Adobe ® Reader ® Le
Renaming a note 1 In the OneNote Mobile list, select the note that you want to rename. 2 Press Menu (right softkey), and then select Rename. 3 Enter the new name. 4 Press Done (left softkey) to accept the new name. Sorting your notes 1 Press Start and select Office...
Page 262 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 3 Navigate to and select the file you want to open.
Page 263 To go to a specific page, press Tools (left softkey) and select Go To. If the file was created with DID YOU KNOW bookmarks, Adobe Reader LE displays the bookmarks pane on the left side of the screen. Select a heading in the bookmarks pane to jump to that section.
Page 264 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 4 (Optional) Check the Whole word box to find only full words that match the text you entered.
Page 265: Chapter 12: Your Application And Info Management Tools
Your application and info management tools ® ™ Your Palm Treo Pro smartphone comes equipped with a variety of tools for managing and organizing your information. Find nearby businesses and driving directions. Get the most out of your smartphone: Install some of the thousands of business, education, or leisure-time applications available.
Page 266 In this chapter Finding information ........267 Installing applications .
Page 267: Finding Information
Finding information Quickly find who or what you’re looking for by using one of these search features: Search: Look through the text in all the applications on your smartphone. File Explorer: Browse through the files and folders on your smartphone or on an expansion card.
Page 268 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S You can also open Search by DID YOU KNOW pressing Option + left Shift.
Page 269: Installing Applications
1 Show list 2 Sort by list When the items in a folder are displayed, you can sort them by name, date, size, or type. Select the Sort by list in the upper-right, and then select the sort method. The storage card symbol DID YOU KNOW appears next to the names of files that are stored on an expansion card.
Page 270 For general troubleshooting of third-party applications, see Third-party applications. You can purchase a third-party DID YOU KNOW application that lets you run Palm OS ACCESS applications on your smartphone. Installing applications from the Internet You can use Internet Explorer Mobile to install Windows Mobile apps in the CAB file format directly from the Internet.
Page 271 Installing applications from your computer There are many applications available for your smartphone. To get started, check out the selection at palm.com/ treoproumts-support. To install an BEFORE YOU BEGIN application from your computer to your smartphone, you must first install the desktop sync software on your computer (see Installing the desktop sync software).
Page 272: Removing Applications
Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Installing applications onto an expansion card BEFORE YOU BEGIN application from your computer to an...
Page 273: Sharing Information
3 Select the application that you want to remove. Built-in applications that DID YOU KNOW cannot be deleted are not listed in the Remove Programs list. 4 Select Remove. 5 Select Yes to confirm the deletion. Sharing information Your smartphone comes equipped with a variety of options for sharing information, so that you can choose the quickest, most convenient way to send...
Page 274: Beaming Information
Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S You can also store files on an expansion •...
Page 275 3 Do one of the following: Bluetooth: When the name of the receiving device appears, select it to begin the transfer. A blue icon indicates a Bluetooth connection. IR: Select Infrared. Point the IR port on your smartphone directly at the IR port of the receiving device.
Page 276: Using Expansion Cards
Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Turning on the option to receive beamed information By default, the option to receive beamed information on your smartphone is turned...
Page 277 Inserting and removing expansion cards 1 With the back panel facing you, press the lower-right corner of the back panel with your right thumb to release the panel. Remove the panel. 2 Insert the card with the label facing up and the notch pointing toward the Wi-Fi button.
Page 278 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Opening applications on an expansion card After you insert an expansion card into the expansion card slot, you can open any of...
Page 279 2 Open the application from which you want to save the info. 3 Press Menu (right softkey) and select Options or Tools > Options. 4 Select the option for where to save info, and then select Storage Card. The option name changes depending on the application you are in.
Page 280 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 5 Press Menu (right softkey) and select Edit >...
Page 281: Accessing Information On A Remote Computer
Encrypting an expansion card When you encrypt an expansion card, the info on the card can be read only by your smartphone—so no one can see what’s on the card if it gets lost or stolen. 1 Insert the expansion card into the expansion card slot.
Page 282: Calculator
Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Customizing Remote Desktop Mobile 1 Press Start 2 Select Remote Desktop Mobile 3 Press Menu (right softkey) and select...
Page 283 2 Enter numbers and perform calculations, including the following: Clears the last digit in a multi-digit entry. Clears the current calculation or the displayed number. Calculates the reciprocal of a number. Calculates percentage. Calculates the square root of a number. Switches a number between negative and positive.
Page 284 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S C A L C U L A T O R...
Page 285: Chapter 13: Your Personal Settings
Your personal settings Customizing is optional. But why not personalize your Palm Treo ™ Pro smartphone to make it match your lifestyle and work even harder for you? You can easily customize the sounds, fonts, screen colors, and more on your smartphone. Take advantage of various levels of security.
Page 286 In this chapter Today screen settings........287 System sound settings.
Page 287: Today Screen Settings
Today screen settings Selecting your Today screen background 1 Press Start and select Settings. You can also open Settings from your Today screen by pressing Settings (right softkey). 2 On the Personal tab, select Today 3 On the Appearance tab, check the Use this picture as the background box.
Page 288: System Sound Settings
Y O U R P E R S O N A L S E T T I N G S order in which items appear on the Today screen. 6 (Optional) Highlight an item and select Options (if available) to configure the settings for the item.
Page 289 Selecting Sounds & Notifications 1 Press Start and select Settings. 2 On the Personal tab, select Sounds & Notifications 3 On the Sounds tab, set any of the following options: Events: Turns sounds on/off for system warnings and error messages. Programs: Turns sounds on/off in the applications on your smartphone.
Page 290: Display And Appearance Settings
Y O U R P E R S O N A L S E T T I N G S Event: Specifies the action for which you want to change the settings. The settings described here apply to NOTE all event types except phone calls. To set notifications for the various phone call types, see Selecting ringtones and display notices.
Page 291 Displaying the clock You can display a clock at the top of every screen. You can also choose between a digital and an analog clock display. 1 Press Start and select Settings. 2 Select the System tab, and then select Clock &...
Page 292: Application Settings
Y O U R P E R S O N A L S E T T I N G S separators, negative number sign symbol and format, leading zero display, and measurement system (metric vs. U.S.). Currency: Sets the currency symbol and position, the decimal symbol and position, digit grouping symbol and group size, and negative number...
Page 293 2 On the Personal tab, select Menus 3 Check the boxes next to the applications you want to see in the Start menu. 4 Press OK Don’t forget the six icons across the top of the Start menu. They’re the apps you opened most recently, and it’s easy to get back to them: just use the 5-way to select one of the icons.
Page 294 Y O U R P E R S O N A L S E T T I N G S Option + Messaging Hold Side = Camera Select the Assign a program list, and then select the application you want to assign to the button or key combination you selected.
Page 295 1 Set the Ringer switch at the top of your smartphone to Sound On 2 Hold your device close to your mouth and press and release the assigned Voice Command button (see Setting up voice commands). A tone plays and a microphone icon appears at the top of your screen.
Page 296 Y O U R P E R S O N A L S E T T I N G S Input method: Specifies which onscreen input method you want to use: Block Recognizer: Use a single • stroke to write letters, numbers, symbols, and punctuation, which are then converted into typed text.
Page 297: Locking Your Smartphone And Info
5 Select the Options tab and set any of the following options: Voice recording format: Specifies the format in which you save voice notes. Default zoom level for writing: Specifies the initial size of text entered from onscreen writing methods. Default zoom level for typing: Specifies the initial size of text entered using the keyboard.
Page 298 Y O U R P E R S O N A L S E T T I N G S disable the screen’s touch-sensitive feature during an active call. SIM card Lock: Requires a PIN to turn on your phone so you can make and answer calls.
Page 299 4 Press OK Locking your screen 1 Press Start and select Settings. 2 On the Personal tab, select Keyguard 3 Under Disable touchscreen, check or uncheck the While on a phone call box to determine whether the screen’s touch-sensitive feature is disabled during a call.
Page 300 Y O U R P E R S O N A L S E T T I N G S 4 Check the Require PIN when phone is used box. 5 Enter the PIN and press OK 6 Turn your phone off to activate the phone lock feature.
Page 301 4 Select the first list, and then select how long a period of inactivity must pass before you are prompted to enter a password to unlock the system. 5 Select the Password type list, and then select a format for your password: Strong alphanumeric: A strong alphanumeric password must contain at least seven characters and must contain...
Page 302: System Settings
Y O U R P E R S O N A L S E T T I N G S 4 Select the Notes tab and enter any additional text you want to include. 5 Select the Options tab and check the boxes to indicate which info (if any) you want to appear on the screen when you turn on your smartphone.
Page 303 5 Select the hour and press Up Down to increase or decrease the hour setting. Repeat this process for the minute, seconds, and AM/PM settings. 6 Select the month and press Up Down to increase or decrease the month setting. Repeat this process for the date and year settings 7 (Optional) Select Visiting and set the info for a location that you visit often.
Page 304 Y O U R P E R S O N A L S E T T I N G S 4 Check a box to turn on that alarm. 5 Select Description next to the box you checked and enter a description for the alarm.
Page 305 To delete a certificate, highlight the certificate name, press and hold Center on the 5-way, and then select Delete from the shortcut menu. Enabling error reporting Error Reporting sends info that helps diagnose application errors for devices running Windows Mobile ®...
Page 306 Y O U R P E R S O N A L S E T T I N G S as well as the amount of memory in use versus the available memory. If storage memory is low, consider using an expansion card to store files (see Using expansion cards).
Page 307 5 Select the Screen Saver tab, and check the box to enable the screen saver feature, or uncheck it to disable the screen saver. 6 Press OK To conserve additional battery power, disable the screen saver, or adjust the display backlight setting.
Page 308 Y O U R P E R S O N A L S E T T I N G S To change the settings for one of the displayed wireless features, press Settings (right softkey) and select the wireless feature you want to change.
Page 309: Connection Settings
smartphone. Using your data plan means that updates may occur more frequently but may result in additional data charges. Press Next (right softkey). 6 Press Finish (left softkey). If you selected Automatic in step 4, Windows Update periodically checks for and downloads updates automatically.
Page 310 Y O U R P E R S O N A L S E T T I N G S 4 Select the Modem tab. 5 Highlight the connection you want to view or change and select Edit, or select New to create a new connection. 6 Follow the onscreen instructions to edit or create the connection.
Page 311 4 Check both the This network connects to the Internet and the This network uses a proxy server to connect to the Internet boxes. 5 Select Proxy server and enter the proxy server name. 6 Press OK To change settings such as the port number, proxy server type, or credentials, select Advanced.
Page 312 Y O U R P E R S O N A L S E T T I N G S 1 On the Today screen, select your wireless service provider name. 2 Select Data Connection. Enrolling a domain If your company uses Microsoft System Center Mobile Device Manager, you may need to use the Domain Enroll settings to register your smartphone within your...
Page 313: Chapter 14: Troubleshooting
C H A PT ER Troubleshooting Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/treoproumts-support.
Page 314 In this chapter Transferring info from another device ..... . . 315 Reinstalling the desktop software ......315 Resetting your smartphone .
Page 315: Transferring Info From Another Device
Pro smartphone, visit palm.com/treoproumts-support for instructions. You can purchase a third-party DID YOU KNOW application that lets you run Palm OS applications on your smartphone. If you have questions about DID YOU KNOW Windows Mobile, you can go to windowsmobile.com. Search for Palm devices for information.
Page 316: Resetting Your Smartphone
4 Slide the stylus out from its slot. 5 Use the stylus tip to gently press the reset button. 6 Wait for the progress bar on the Palm logo screen to fill before continuing to use your smartphone. 7 Slide the back panel into place.
Page 317 Calendar, Contacts, Notes, and Tasks. You can use a backup and restore solution. Make sure it’s an application that’s approved by Palm, such as the one included on your smartphone. Some third-party applications do not create a backup on your computer when you synchronize.
Page 318 Replacing the battery Your smartphone comes with a replaceable battery. Be sure to use a replacement battery from Palm that is compatible with Treo Pro models. Do not use a battery from any earlier model of smartphone. R E S E T T I N G Y O U R S M A R T P H O N E Be sure to dispose of your old battery in an environmentally responsible and legal way.
Page 319: Performance
3 Place a finger in the notch between the stylus and the battery, and then remove the battery. 4 Align the metal contacts on the new battery with the contacts of the battery compartment, and then press the battery into place. 1 Battery contacts 2 Smartphone contacts 5 Slide the back panel into place.
Page 320: Screen
T R O U B L E S H O O T I N G Be sure that third-party applications are designed for Windows Mobile 6.1 Professional. Applications written for Windows Mobile 6.1 Standard or earlier versions of Windows Mobile software do not work with your smartphone.
Page 321: Network Connection
screen brightness (see Adjusting the brightness). 4 If that doesn’t work, perform a soft reset (see Performing a soft reset). 5 If that doesn’t work, connect your smartphone to the USB AC charger (see Charging the battery) and perform a soft reset again 6 If you are using a third-party application, make sure that the application supports...
Page 322 T R O U B L E S H O O T I N G My smartphone won’t connect to the mobile network 1 Try the suggestions above for weak signals. 2 Turn off your phone and turn it on again (see Turning your smartphone on/off).
Page 323 Your phone is connected to an EDGE network, but you are not actively transmitting data. You can still make or receive calls. Your phone is on and an EDGE data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted.
Page 324 T R O U B L E S H O O T I N G I can’t send or receive text or multimedia messages Make sure your phone is on and that • you’re inside a coverage area (see Turning your phone on). Contact your wireless service provider •...
Page 325: Synchronization
5 In Partnership Settings, make sure the Hands Free box is checked. 6 Select Save. 7 Highlight the headset name. 8 Press and hold Center shortcut menu and select Set as Hands-Free. 9 Test your headset by making or receiving a call. If the headset still doesn’t work, delete the existing partnership and create a new one.
Page 326 PC Setup 3 Select Synchronize. S Y N C H R O N I Z A T I O N 4 If you still cannot synchronize, go to palm.com/treoproumts-support for synchronization support. I am in sync mode, but synchronization isn’t working.
Page 327 synchronization is successful, you do not need to complete the remaining steps. 1 Verify that the USB cable is securely connected at all points (see Setting up your computer for synchronization). 2 Make sure that all of the files you’re trying to sync are closed on both your computer and your smartphone.
Page 328 T R O U B L E S H O O T I N G 6 Perform a soft reset (see Performing a soft reset). 7 Restart your computer and make sure the desktop sync software is running. 8 If problems persist and you’re synchronizing through a USB hub, try connecting the USB cable to a different USB port or directly to your computer’s...
Page 329 ActiveSync with Norton Personal • Firewall ActiveSync with Zone Alarm Security • Suite ActiveSync with McAfee Personal • Firewall ActiveSync with Windows Firewall • 13 Verify with your computer hardware vendor that your operating system supports your internal USB controller. Synchronization finishes but info doesn’t appear where it should With the included desktop sync...
Page 330 T R O U B L E S H O O T I N G different PIM, you need to install third-party software to synchronize. For more information, consult the company that makes the PIM. 2 Open the desktop sync software on your computer, and make sure the Files synchronization option is selected (see Changing which applications sync).
Page 331 2 Select ActiveSync 3 Press Menu (right softkey) and select Schedule. 4 Check the Use above setting when roaming box. 5 Press OK An alert tells me that ActiveSync encountered a problem on the server There is a temporary problem with the server or the server may be temporarily overloaded.
Page 332: Email
T R O U B L E S H O O T I N G If you are synchronizing with an Exchange server and you’re unable to change your lock settings, check with your system administrator to find out if a systemwide locking policy is in place.
Page 333 service. Check with your service provider to see if any provider-specific requirements exist. Service provider settings frequently • change. If your email account was working but you are currently experiencing problems, check with your service provider to see if any of the account settings have changed.
Page 334 T R O U B L E S H O O T I N G such as cable companies, require that you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server...
Page 335: Web
Shockwave, VBScript, WML script, and other plug-ins. Some websites use a redirector to their true home page. For example, if you enter the address http://palm.com/support, it may resolve to http://palm.com/us/support. If Internet Explorer Mobile can’t follow the redirect, try using a desktop browser to...
Page 336: Camera
T R O U B L E S H O O T I N G Camera Pictures are 16-bit color. DID YOU KNOW Resolution settings range from the low end of VGA (160 x 120 pixels) to a high end of 2 megapixels (1600 x 1200).
Page 337: Third-Party Applications
Third-party applications Sometimes third-party applications can cause conflicts on your smartphone. Third-party applications that modify wireless features may affect the performance of your smartphone and may require extra troubleshooting. Use caution when installing the following types of applications: Ringtone managers •...
Page 338: Making Room On Your Smartphone
T R O U B L E S H O O T I N G Remember that not all third-party applications were written with the Treo Pro smartphone keyboard and 5-way navigator in mind. You may encounter strange behavior or errors in these applications if you use the keyboard and the 5-way navigator.
Page 339 or feedback on the other person’s end. This applies to both the speakerphone and to the handset earpiece. Position the smartphone closer to your • ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the lower-right side of your smartphone.
Page 340 T R O U B L E S H O O T I N G V O I C E Q U A L I T Y...
Page 341: Terms
Terms ActiveSync ® The software on your smartphone that exchanges and updates the information on your Palm ® Treo ™ Pro smartphone with the information on your computer. ActiveSync desktop software The software on your Windows XP computer that exchanges and updates the information on your computer with the information on your smartphone.
Page 342 EDGE (Enhanced Data rates for GSM Evolution) An enhanced version of GPRS that delivers data speeds that are up to 3 times faster than standard GPRS connections, with rates up to 236.8 Kbps. (Additional charges may apply.) See What are all those icons? EXIF (Exchangeable Image File Format) A standard for storing interchange information in image files that enables...
Page 343 PIM (personal information manager) A genre of software that includes applications such as Microsoft Outlook, ® Palm Desktop software, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos. PIN (personal identification number) ®...
Page 344 PUK (personal unblocking key) A special extended password assigned to your SIM card. If you enter the wrong PIN more than the allowed number of times, your SIM is blocked and you must call your wireless service provider for the PUK. See Locking the SIM card.
Page 345 UMTS (Universal Mobile Telecommunications System) One of the third-generation (3G) mobile phone technologies that is designed for high-speed data transfer, with rates up to 384 Kbps, as well as voice and multimedia services. It uses W-CDMA as the underlying technology. See What are all those icons? username The name associated with your...
Page 346 T E R M S...
Page 347: Regulatory And Safety Information
Regulatory and safety information NOTE To see your End User License Agreement, go to your General User Guide: Important Safety and Legal Information booklet included with your device. Do not use hand-held while driving For body-worn operation maintain a separation of 1.5 cm Small parts may cause a choking hazard This device may produce a loud sound...
Page 348 This phone meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as: FCC ID: O8F-SKYG. The FCC ID on you Palm smartphone is located on a label inside the battery compartment. The battery must be removed as shown below to view the label.
Page 349 1 gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities—hands, wrists, ankles, and feet). The highest reported SAR values of the Palm smartphone are: Maximum 1g SAR values (FCC) WCDMA...
Page 350 In order to comply with FCC, IC and EU RF exposure safety guidelines, users MUST use one of the following types of body worn accessories: A Palm ® brand body-worn accessory that has been tested for (specific absorption rate) SAR compliance and is intended for use with this product.
Page 351 Par ailleurs pour éviter les risques d’interférences, les personnes porteuses d’implants électroniques (stimulateurs cardiaques, pompes à insuline, neurostimulateurs..) doivent conserver une distance de 15 cm entre le mobile et l’implant et ne l’utiliser que du côté opposé au côté où celui-ci est situé. Téléphoner en conduisant, même avec des équipements qui ne sont pas interdits par la réglementation, est dangereux car il augmente potentiellement le risque d’accident provenant de la distraction créée...
Page 352 For information on Palm’s environmental programs, visit www palm com/environment. As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N recycling.
Page 353 DEEE de l’Union européenne (2002/96/EC), applicable en France par le Décret n°2005-829 en date du 20 juillet 2005, et à protéger l’environnement pour les générations futures. Il est de la responsabilité de chacun de s’assurer que les produits électriques et électroniques sont correctement réutilisés, recyclés ou revalorisés.
Page 354 Operating Machinery: Do not use your smartphone while operating machinery. Full attention must be given to operating the machinery in order to reduce the risk of an accident. Aircraft: While in aircraft, follow all instructions regarding the operation of your smartphone. Use of your smartphone while on board an aircraft must be done in accordance in compliance with airline instructions and regulations.
Page 355 National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: nidcdinfo@nih.gov Internet: http://www.nidcd.nih.gov/health/hearing National Institute for Occupational Safety and Health Hubert H. Humphrey Bldg. 200 Independence Ave., SW Washington, DC 20201 Voice: 1-800-35-NIOSH (1-800-356-4674) Internet: http://www cdc gov/niosh/topics/noise...
Page 356 Interference in cars and to other Electronic Devices: Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation.
Page 357 Use your smartphone to call for help. Your smartphone is one of the greatest tools you can own to protect yourself and your family in dangerous situations—with your smartphone at your side, help is only three numbers away. Dial your national emergency number in the case of fire, traffic accident, road hazard, or medical emergencies.
Page 358 Make sure to discharge any built-up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from Palm is that you take this precaution before connecting your handheld to your computer, placing the handheld in a cradle, or connecting it to any other device.
Page 359: Specifications
Specifications Radio • • • • • • • Phone features • • • • Processor technology • Expansion • Battery • • • • Operating system • Camera • • Dual mode GSM/UMTS phone GSM 850/900/1800/1900 quad band UMTS 850/1900/2100 tri-band GPRS EDGE UMTS PS data...
Page 360 Size Weight Connectivity Display Keyboard Included software S P E C I F I C A T I O N S 114mm x 60mm x 13.5mm (4.5 in. x 2.36 in. x 0.53 in.) • 130 grams (4.6 ounces) • Infrared (1.0 compliant) •...
Page 361 Included software OneNote • (continued) Task Manager • Calculator • ActiveSync • Microsoft Office Excel Mobile • Microsoft Office Word Mobile • Microsoft Office PowerPoint Mobile • Adobe • Voice Command (English, French, German only) • Quick Tour • Search •...
Page 362 System requirements (for sync with desktop sync software using USB cable) Operating and storage temperature range S P E C I F I C A T I O N S Windows XP or Vista (later versions may also be • supported) 32MB of available memory (RAM) •...
Page 363 Index SYMBOLS ! on battery icon NUMERICS 112 calls 52, 297 1st day of week option 3G networks 3G status icons 5-way navigator 29, 31, 338 911 calls 52, 297 999 calls 52, 297 accented characters accessing alternate characters applications menu items 32, 33, 34 on-device help...
Page 364 copying creating multimedia messages and creating text messages 139, 140 entering email 116, 128, entering web getting 122, 128, 220 highlighting looking up corporate searching for web selecting synchronizing verifying 116, 121 ad-hoc connections adjusting screen brightness Adobe Flash Player Adobe Reader 235, 240 Adobe Reader icon...
Page 365 synchronizing info in 87, 88, 102 troubleshooting 317, 319 turning sounds on or off viewing memory usage for appointment settings 227– appointments adding appearing in wrong time slots creating reminders for 223, 228 deleting displaying marking as private scheduling repeating sending 144, 228 viewing...
Page 366 blank screens Block incoming calls list Block outgoing calls list Block Recognizer option Bluetooth devices See also hands-free devices beaming and 274, 275 connecting to 183–187 conserving battery and enabling phone as modem synchronizing over troubleshooting Bluetooth feature turning on or off viewing status of Bluetooth icon Bluetooth Settings screen...
Page 367 call-barring password 76, 77 caller ID applications caller ID blocking caller ID pictures 195, 204, caller IDs 74, 77 call-forwarding icon camera capturing videos with 199–200 overview taking pictures 197–199 troubleshooting camera modes Camera Preview Mode camera settings 197, 200– camera specifications cancelling selections in lists capitalization...
Page 368 color settings 144, 336 color themes 287, 292 Comm Manager 48, 185 command button commands Company Directory command 122, 220 company names comparisons completed tasks 229, 230 compressed files computers accessing remote charging smartphone and connecting to 90–91 installing from 271, 272 reinstalling desktop software on...
Page 369 contact categories Contact Details command 141, 149 contact lookup feature contact names, dialing by 50–51 contact types contacts adding 53, 120, 151, 217 assigning caller IDs 204, 218 assigning ringtones assigning speed dial numbers 63–64 copying editing 218–219 getting from address books 122, 220 removing...
Page 370 Custom domain option customer assistance customizing applications 292–297 Calendar 227–228 Contacts application dates and time Excel Mobile format settings Internet Explorer Mobile 168–170 Media Player Mobile Notes application Quick Menu system settings system sounds tasks 230–231 Today screen Word Mobile cutting.
Page 371 diagnostic information dial pad. See keypad dialing 49–53 dialog boxes digit grouping symbols 291, digital cameras See also camera digital certificates 131, 163, digital notebook digital signatures dimmed images Direct Push Technology directory services 121–123, 128, 220 Disable touchscreen check Disconnect Bluetooth command disconnecting from Wi-Fi...
Page 372 269, 271 attachments 119–120 email 23, 117–119, 129, email messages files images Media Player multimedia messages 147, 154 Outlook Palm information and updates pictures ringtones videos downward-pointing arrows drafts 117, 141 drawing driving directions drop-down lists cancelling selection in closing...
Page 373 deleting 124, 128, 129, dialing from displaying downloading 98, 118 finding forwarding opening attachments in receiving 117–119, 129, replying to 123, 127 saving setting maximum size setting priority sorting storing copies of email providers 108, 110 email settings 126–133 email shortcuts emergency calls 52, 297 emoticons...
Page 374 setting up accounts for 96–98 synchronizing with 331, 332 troubleshooting Exclusive Programs list EXIF formats expansion card slot expansion cards as storage medium browsing on displaying available space 280, 306 encrypting inserting installing apps on moving apps to moving information to 257, 279 opening items on organizing pictures and...
Page 375 text 242, 263 firewalls first-letter capitalization option 5-way navigator 29, 31, 338 fixed-dialing feature Flash Player flicker adjustment flight mode folder names folders accessing Outlook adding documents to browsing 268, 280 creating 167, 245 moving items to 245, 257, opening items in organizing pictures and videos in organizing web favorites in...
Page 376 images highlight highlighting applications email addresses items in folders menu items 33, 34 options in lists 29, 34 phone numbers text 32, 243 web links 31, 165 high-speed data connections Hint tab hints (passwords) History list 168, 169 Hold option home locations home page (browser) Hotmail...
Page 377 inserting expansion cards SIM cards 19–21 smartphone battery installation, troubleshooting 317, 337 installing applications 269–272, 337, 338 sync software 85, 86, 90 VPN clients instant messages instant messaging applications internal memory. See memory international adapters international call blocking Internet 309, 323 See also web browsing Internet Connection Sharing 187–189...
Page 378 internal memory and playing media files and selecting 127, 165, 260 sending troubleshooting list separators lists cancelling selection in closing creating 241, 244, 259 formatting highlighting items in 31, 34 scrolling through selecting items in Lithium Ion battery. See battery Live Search locating contacts...
Page 379 meeting invitations. See meeting requests meeting requests 122, 134, 224–225, 228 memory displaying available freeing 272, 331, 338 low conditions for running apps and storing numbers in memory buttons Memory icon 280, 305 memory options (web) memory requirements Memory screen memory usage memos.
Page 380 Microsoft Windows Mobile software Microsoft Windows Mobile website Microsoft Word documents. See documents microUSB connector Missed call option MMS messaging 139, 342 MMS video icon mobile accounts. See accounts Mobile Device component mobile devices 90, 274, 315 Mobile Favorites folder mobile features mobile networks 321, 322...
Page 381 finding contact 50, 218, 219, 220 naming document files 243, 245 expansion cards folders templates 242, 249 workbooks worksheets 253, 254 national emergency numbers navigation features navigator buttons 29, 31 negative numbers network keys network protocols network settings networks changing connecting to 81, 175, disconnecting from...
Page 382 Outlook email accounts overdue tasks Owner Information icon Owner Information screen paired relationships. See partnerships pairing. See partnerships Palm online support Palm OS applications Palm OS devices paragraph formatting paragraph highlight feature 48, 215 partial envelope icon partially-charged battery icon...
Page 383 personal computers. See computers personal events personal identification numbers (PINs) 79, 80, 300, 343 personal information 300, 301, 341 personal information managers 329, 343 See also PIM applications personal unblocking key personalizing smartphone phone See also phone calls; phone numbers; smartphone answering 53–54, 58, 75...
Page 384 entering 49–53 getting device getting from address books 122, 220 highlighting inserting pauses in saving 57–58 selecting phone off indicators Phone Off message phone on indicators Phone screen 55, 56, 58 phone settings 72–82 Phone Settings screen 75, 299 phone specifications phone status icons Phone/Send button phone-off icon...
Page 385 Preview Mode (camera) previewing pictures ringtones sounds text messages prioritizing email tasks 229, 230 text messages private events processor Program Buttons tab Program Files folder programs. See applications; software Prompt if device unused for check box protected spreadsheets protecting information 297–301 Treo device proxy servers...
Page 386 Quick Tour 13, 42 smartphone battery renaming documents expansion cards files items in folders notes 233, 261 pictures or videos workbooks worksheets repeating appointments repeating sounds 73, 290 repeating tasks replacing information smartphone battery text 242, 263 Request message delivery notification option Require PIN when phone is used check box...
Page 387 screen activating items on activating wrong features adjusting brightness adjusting display aligning caring for changing color themes for 287, 292 conserving battery and disabling touch-sensitivity 297, 298 fitting web pages to highlighting items on 31–32 locking 56, 299 scrolling in 29–30, 297 selecting items on 30, 32...
Page 388 pictures sounds text messages 61, 63, videos voicemail web links sensitivity settings Sent folder server information servers, troubleshooting 331, 332, 334 service contracts service providers 12, 42, 57, See also accounts; ISPs Set as Hands-Free command Set up my proxy server option setting alarm clock settings.
Page 389 updating information on smartphone components smartphone features 11, 13 smartphone icon SMS messaging 139, 344 soft resets softkeys software See also applications accessing caution for hard resets and included with device installing sync 85, 86, 90 purchasing reinstalling 315, 317 songs, selecting See also music;...
Page 390 Excel Mobile Internet Explorer Mobile PowerPoint Mobile Quick Tour synchronization Word Mobile stereo headphones stopping playback stopping synchronization Storage Card folder storage card symbol Storage Card tab storage cards. See expansion cards storage space 305, 331 storing applications document files 241, 243, 245, 257 information...
Page 391 with third-party applications system alarms System Center Mobile Device Manager system dates and time system errors system locks 298, 300 system messages system requirements system settings 302–308 system sounds 288, 289 system warnings tabs taking pictures 197–199, 258, 336 tapping 29, 32, 292, 296 tapping sounds task categories...
Page 392 sending 61, 63, 139 setting preferences for sorting troubleshooting text phrases 116, 140, 143 Text Size tab text telephone devices. See TTY/TDD devices text-entry fields. See entry fields themes 287, 292 third-party applications 5-way navigator and accessing Outlook folders caution for hard resets and deleting getting help with installing...
Page 393 Typing mode UDP ports UMTS networks UMTS services UMTS status icons 66, 67 unauthorized users 297, 304 unavailable time slots Unhold option Unicode language settings Unknown Caller option unlocking SIM smartcards 299, 300 smartphone spreadsheet rows and columns unread messages 43, 49, unretrieved voicemail untimed events...
Page 394 tasks 230, 231 unread messages videos voicemail messages web favorites web pages 163, 164, 165 wireless settings virtual private networks. See VPN connections Vista operating systems. See Windows Vista computers voice calls voice captions Voice Command application 294–295 Voice Command button Voice Command icon Voice Command settings voice commands...
Page 395 hiding images on moving around in opening 163, 166, 168 playing media files from refreshing 165, 335 resizing returning to recently viewed scrolling 164, 165 searching 155, 163 selecting addresses on sending email from setting as home 165, 168 synchronizing favorites for viewing 163, 164, 165 web-based email...
Page 396 wireless synchronization 95–100, 101, 331 Word application See also documents Word Completion tab word highlight feature Word Mobile application 239–245 Word Mobile icon word-processing features workbook list workbooks See also Excel Mobile application; spreadsheets creating deleting displaying 249–250 moving around in naming organizing I N D E X...
Page 398 Palm, Inc. 950 W. Maude Ave. Sunnyvale, CA 94085-2801 PN: 406-11437-00 United States of America...

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Palm PMG0501000P User Manual

Chapter 1: Welcome

Chapter 2: Setting up

Chapter 3: Moving Around on Your Smartphone

Chapter 4: Your Phone

Chapter 5: Synchronizing Information

Chapter 6: Your Email

Chapter 7: Your Text and Multimedia Messages

Chapter 8: Your Connections to the Web and Wireless Devices

Chapter 9: Your Photos, Videos, and Music

Chapter 10: Your Personal Information Organizer

Chapter 11: Your Microsoft Office and Other Document Tools

Chapter 12: Your Application and Info Management Tools

Chapter 13: Your Personal Settings

Chapter 14: Troubleshooting

Quick Links

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Questions and answers

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Summary of Contents for Palm PMG0501000P

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Table of Contents