Palm Pre P100EWW User Manual
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Palm Pre P100EWW User Manual

Palm cell phone user guide
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  • Page 1 User Guide...
  • Page 2 Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs.

  • Page 3: Table Of Contents

    Contents Chapter 1 Welcome Your Palm Pre™ phone ® What’s in the box? Where can I learn more? Chapter 2 Basics Get to know your phone Set up your phone Charge the battery Turn the phone on/off Use gestures: tap, swipe, drag, flick, pinch...
  • Page 4 Use your phone as a modem Chapter 9 Documents Doc View PDF View Chapter 10 Preferences Backup Erase your Palm profile data Date & Time Device Info Regional Settings Screen & Lock Sounds & Ringtones Contents Chapter 11 Troubleshooting...

  • Page 5: Chapter 1 Welcome

    Welcome Congratulations on the purchase of your Palm phone. In this chapter ® Pre™ Your Palm What’s in the box? Where can I learn more? Pre™ phone ® Chapter 1 : Welcome...

  • Page 6: Your Palm ® Pre™ Phone

    Sync: Your Pre phone gives you synchronization without a cable. You can sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the web because a copy of your data is stored on the device.

  • Page 7: What's In The Box

    What’s in the box? All of the following items are included in the phone box: Hardware • Palm Pre phone and pouch for information that • USB cable • AC charger •...
  • Page 8 Chapter 1 : Welcome...

  • Page 9: Chapter 2 Basics

    Basics You’re about to discover the many things about your Palm Pre™ phone that will help you better manage ® your life and have fun, too. As you become more familiar with your phone, you’ll want to personalize the settings and add applications to make it uniquely yours.

  • Page 10: Get To Know Your Phone

    Get to know your phone Slide out the keyboard • Hold the phone as shown below and gently push up. Chapter 2 : Basics Front view Earpiece Touchscreen: Tap and make other gestures directly on the screen. See Touchscreen. Volume Gesture area: Make the back gesture and begin other gestures here.
  • Page 11 Be careful not to scratch, crush, or apply too much pressure on the touchscreen. Do not store your phone in a place where other items might damage it. When you pack your phone away, use the pouch to protect it. Do not use harsh chemicals, cleaning solvents, or aerosols to clean the phone.
  • Page 12 Icons in the title bar You can monitor the status of several items using icons at the top of the phone screen. Table 1. Title bar icons and descriptions Item Description The battery is being charged. The battery is fully charged. The battery is low.

  • Page 13: Back View

    Back view Camera flash Camera lens Speaker Top view Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on and off, replace the battery, or turn your device completely on and off. Turn your device completely off before you remove the battery.

  • Page 14: Set Up Your Phone

    NOTE If you have a Palm profile from an old webOS phone that you no longer use, you can enter that profile email address and username to download that profile information to your new phone. But if you are still using the other phone, you must create a new Palm profile for your XXX phone—you can’t use the same...

  • Page 15: Charge The Battery

    Although you create a Palm profile by entering a valid email address, setting up a Palm profile is different from setting up email on your phone. To set up email, see Set up email. To change your Palm profile information after you...

  • Page 16: Turn The Phone On/Off

    Buy an extra battery as a spare for periods of heavy use or long periods when you cannot charge your phone. To purchase batteries that are compatible with your phone, go to palm.com/store. Turn the phone on/off Your Pre phone’s screen can be turned on and off separately from its wireless services (which are the Phone applications).
  • Page 17 • Slide out the keyboard. • Press Center . This wakes up the screen only when the keyboard is slid out. To turn the screen off, press power To save power, the screen dims automatically after a period of inactivity, then turns off.
  • Page 18 When your phone locates a signal, your wireless service provider appears in the upper-left of the screen in the Launcher, Card view, and Phone, and the signal-strength icon appears at the top of the screen. When you are inside a coverage area, the bars of the signal-strength icon are filled in.

  • Page 19: Use Gestures: Tap, Swipe, Drag, Flick, Pinch

    For a few, you need two. Make gestures with the tip of your finger. Do not use your fingernail. Don't bear down. To see short animations illustrating how to make gestures, go to palm.com/support or tap Clips in Help on your phone (see applications for information on how to open Help).
  • Page 20 In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages. forward gesture, available in Web only, is a swipe from left to right anywhere in the gesture area. The forward gesture allows you to move forward through previously viewed web pages.
  • Page 21 Scroll gestures Scroll a specific amount: Drag the screen in the desired direction. Scroll fast: Flick the screen in the desired direction. Stop scrolling: Tap or drag the screen while scrolling. Zoom gestures Zoom in/pinch out to increase the size of items on the screen in Email, Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and spread them slowly apart.
  • Page 22 Zoom out/pinch in to decrease the size of items on the screen in Email, Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and bring them together. Zoom in or out a fixed amount (Web, Photos): Double-tap the screen. Text selection gestures Cut, copy, and paste information feature...
  • Page 23 Select text when you can see a cursor: Tap the location to insert the cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap the highlighted text to deselect it.

  • Page 24: Open Applications

    To delete multiple list items, throw each one off the screen. If you get the Delete confirmation prompt after throwing the first item, you don’t need to tap it—just throw the second item, and the first deletion is confirmed automatically. Open applications You can have as many applications open at one time as you like, limited only by the amount of memory available on your phone at the time.

  • Page 25: Work With Applications

    Press Center , and tap You can also open the Launcher by flicking up twice from the gesture area to the screen. If you are in Card view, just flick up once to open the Launcher To find the app you want, swipe up or down to see all the icons on a page.
  • Page 26 To make the back gesture, swipe right to left anywhere in the gesture area. Display all open applications (Card view) Card view displays open applications as small cards, so that you can easily scroll through them and drag them to change their order. When an application fills the screen and you want to go to Card view, press Center Move among open applications...
  • Page 27 Tap and hold a card, and after the card becomes transparent, drag it to another position. Close an application • In Card view (see Display all open applications (Card card off the top of the screen. Change the applications that appear in Quick Launch If Quick Launch contains five icons, you must remove an application from Quick Launch before you can add another one.

  • Page 28: Enter And Save Information

    Reorder Launcher icons In the Launcher, tap and hold an icon. After the halo appears around the icon, drag it to another location. To move the icon to another page, drag it to the left or right edge of the screen. Don’t release the icon until the new page appears. Delete an application You can delete applications that you installed on your phone.
  • Page 29 Enter uppercase letters By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following: • Press Shift and press the letter key. The Shift symbol appears: don’t need to hold down Shift while you press the letter key.
  • Page 30 Table 2. Symbols and accented characters Press Sym to select… press… l or L ` ‘ ’ ‚ " m or M μ n or N ñ Ñ ¿ o or O ó ò ö ô œ õ ø Ó Ò Ö Ô Œ Õ Ø º “ ” „ < > « » p or P ¶...
  • Page 31 Tap the list item you want. Cut, copy, and paste information You can copy any selectable text, and you can cut any selectable text that you yourself entered, for example, in a memo or an email. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see Text selection gestures).

  • Page 32: Use The Menus

    Use the menus Most applications have an application menu hidden in the upper-left corner, which provides access to additional features. There is also a connection menu hidden in the upper-right corner, which provides access to wireless services. Some applications have additional menus. For example, in Photos, tap an open picture and tap to display a menu of tasks you can do with the picture (see Photos).

  • Page 33: Search To Find Info And Make Calls

    Open the connection menu The connection menu lets you manage wireless services—the phone, Bluetooth wireless technology, and Wi-Fi. ® DID YOU KNOW The connection menu also displays the current day and date and the battery charge level. Do one of the following: •...
  • Page 34 Do one of the following: • To look up or get in touch with someone: Tap a contact name to open the person’s contact information. Tap a phone number to dial it, an email address to send a message, and so on. If only the contact name is displayed, tap the name to display ways to get in touch.

  • Page 35: View And Respond To Notifications Chapter

    View and respond to notifications Respond to a notification Notifications show up at the bottom of the screen to notify you of new voicemail and messages, upcoming appointments, missed calls, and more. Do one of the following: • Tap the notification to act on it. •...

  • Page 36: Update The Software On Your Phone

    If Wi-Fi is not turned on when the update becomes available, the Palm servers continue to check your device for Wi-Fi availability for two days.
  • Page 37 After installation has finished and the phone resets, tap Done. IMPORTANT Do not remove the battery while updates are being installed. NOTE After you download the Palm webOS 1.4.0 update, you can download future updates over a 1xRTT connection, as indicated by the the screen. Tap Updates...

  • Page 38: Use App Catalog To Shop For New Applications

    ® webOS™ platform. Check App Catalog for a new version of your old favorites. Or purchase the Classic app from App Catalog. Classic enables you to run Palm OS applications on your Pre phone. Open App Catalog Review the terms of use and tap Accept.
  • Page 39 Do one of the following: • To buy the app: If required, enter your Palm profile password to authorize the purchase and tap Continue. • To set up a billing account: Tap Continue, enter your Palm profile password, and tap Continue.
  • Page 40 Enter your Palm profile password and tap Continue. NOTE If you enter an incorrect Palm profile password three times, a message appears that explains how you can contact Customer Support for help. Select a credit card, enter details of your credit card and billing address, and tap Submit.

  • Page 41: Copy Files Between Your Phone And Your Computer

    All files that you store on the USB Drive of your phone are not backed up to your Palm profile, and they cannot sync to any of your online accounts. So be sure to keep a copy of all such files somewhere besides your phone just in case you lose your phone or you must do a full erase of the info on your phone.
  • Page 42 (sold separately) that facilitate the transfer of media files to your phone. For more information, open the browser on your computer and go to palm.com/sync-solutions. KEY TERM DRM-free: Describes a file that is not protected by Digital Rights Management.

  • Page 43: Data Transfer Chapter

    Pre™ phone. ® From a Windows computer, you can transfer contacts, calendar events, tasks, and memos/notes from Palm Desktop software by ACCESS version 6.2 and Microsoft Outlook 2003 or later. From a Mac computer, you can transfer contacts, calendar events, and tasks from Address Book and iCal.

  • Page 44: Data Transfer Overview

    You can also decide not to have a sync setup for your data, in which case you can use your Palm profile to back up your data (see Backup). You can’t access this data anywhere but on your phone. However, your data is backed...
  • Page 45 DTA to transfer your data. • Do you use Palm Desktop on the Mac? Don’t worry, you can export your contacts, calendar events, and tasks into Address Book and iCal. Then use the DTA to transfer your data. For more information, go to migrate-pre.

  • Page 46: I'm Already Using Google, Facebook, Yahoo! And/Or

    If you want to continue using a desktop app to store your contacts, calendar events, and tasks—iCal and Address Book on the Mac, or desktop Outlook or Palm ® Desktop by ACCESS on Windows—consider adopting this solution.

  • Page 47: D Rather Sync Directly With My Computer

    I don’t need to sync, but I do want a copy of my data backed up somewhere besides my phone Use the Data Transfer Assistant to move your data into your Palm profile account. For information on your Palm profile account, see Backup.
  • Page 48 Chapter 3 : Data transfer...

  • Page 49: Phone

    You can also work with other applications while on a call. Your Palm phone helps you to do all these tasks with ease. In this chapter Make calls Pre™...

  • Page 50: Make Calls

    Make calls For information on turning the phone off and back on, see on/off. Dial using the onscreen dial pad The onscreen dial pad is useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can tap.
  • Page 51 Dial using the keyboard In the Launcher, Card view, or Phone, use the keyboard to enter the number. You do not need to press the orange or #. When you finish entering the number, tap it to dial. You can also enter a number with the keyboard when the dial pad is displayed.

  • Page 52: Receive Calls

    If you do not want contact matches to appear when you type a number on the keyboard, you can turn off the Show Contact Matches preference (see contact matches). When this preference is off, you can still dial by contact name in the Phone application.

  • Page 53: Use Voicemail

    Answer a call Do one of the following: • If the screen is on when the phone starts ringing, tap • If the screen is off, drag up to unlock the screen and answer the call. If you are playing music or a video on your phone and a call DID YOU KNOW arrives, playback pauses automatically and resumes when you hang up or ignore the call.

  • Page 54: What Can I Do During A Call

    Listen to voicemail messages Do one of the following: • In the Launcher, Card view, or Phone, press and hold • Tap a voicemail notification at the bottom of the screen. • Open Phone . Then tap • Open Phone .
  • Page 55 • Adjust call volume: Press Volume. * Volume DID YOU KNOW You can send and receive text messages during a call. This is a great way to stay connected with friends and colleagues during a long call (see Create and send a text or multimedia message).
  • Page 56 Switch between two calls • to put the active call on hold and switch to the other caller. Make a conference call When you’re on a call, you can make a second call and create a three-way conference call, provided that the service is available in your area. Please contact your wireless service provider for more information.

  • Page 57: What's My Number

    What’s my number? Open Phone Open the application menu and tap Preferences. Your phone number appears at the top of the Phone Preferences screen. You can also see your phone number by opening appears as the first entry under Phone. View your call history Open Phone...

  • Page 58: Save A Phone Number To Contacts

    Save a phone number to Contacts You can save the number from an incoming or outgoing call to an existing contact, or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number. Do one of the following: •...

  • Page 59: Customize Phone Settings

    After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate using that device whenever it is within range and the Bluetooth feature on your phone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 10 meters. NOTE You can use a stereo (A2DP-enabled) Bluetooth headset or speakers to listen to music files on your phone.
  • Page 60 If you turn off the Show Contact Matches preference, you can still perform a contact search in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number. ” Type the contact name or initials, and tap the number when it appears.
  • Page 61 You can connect a TTY/TDD machine to your phone using the headset jack. Check with the manufacturer of your TTY device for connectivity information. Be sure that the TTY device supports digital wireless transmission. NOTE When TTY is enabled, you cannot use the headset jack for anything else, and all audio modes are disabled on your phone, including holding the phone up to your ear and listening.
  • Page 62 Chapter 4 : Phone...

  • Page 63: Email, Text, Multimedia, And Instant Messaging

    Email, text, multimedia, and instant messaging Enjoy the ease and speed of keeping in touch with friends, family, and colleagues anywhere you can access the your wireless service provider data network or a Wi-Fi network. You can send and receive attachments as well.

  • Page 64: Email

    Email How do I send and receive email on my phone? Use the Email application on your phone to access the many email accounts you have: company (like Exchange), ISP (like Earthlink and Comcast), and web-based (like Gmail). The Synergy™ feature makes it easy to synchronize all data from an online account.
  • Page 65 • If this is the first email account you set up: The email address you used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account, tap •...
  • Page 66 • If this is the first email account you set up: The email address you used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account and tap •...
  • Page 67 • If this is the first email account you are setting up: The email address you used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account and tap •...
  • Page 68 Vibrate: Set whether your phone vibrates when a new message arrives. Signature: Tap to create a signature that’s added to outgoing messages (see Add a signature to outgoing messages information). Reply-to Address: Enter the address you want recipients to see and reply to on your outgoing messages, if this is different from the email address you send the message from.
  • Page 69 (Optional) Tap From to change the email account you are using to send the message. This option appears only if you have more than one email account set up on your phone. In the To field, do one of the following to address the message: •...
  • Page 70 Receive and read email messages The Email application synchronizes messages anytime you open a mail folder. It also synchronizes messages on an automatic schedule—the default interval is every 30 minutes (see Enter advanced account settings information on changing the interval). Follow these steps to manually retrieve messages.
  • Page 71 Save or share an inline image If a message contains an inline image—an image inserted right into the body text—you can share the image with someone else via email. If you choose this option, a new blank email message opens with the image file as an attachment.
  • Page 72 To open a saved attachment on your phone, open the application that can display the attachment. The attachment appears in the list of available files. Tap the file to open it. Add a contact from an email message You can add a contact name or email address to your Contacts list directly from the To, Cc, or Bcc field of an incoming email message.
  • Page 73 Flag or unflag a message When you flag a message, a is placed beside the message in your Inbox. You might flag a message to highlight it as something that you need to return to. Open a message. Open the application menu and tap Set flag...
  • Page 74 Do any of the following: • View all folders for an account: Tap • Open a folder: Tap the folder name. • View folder information such as last sync and number of messages: Open the folder, and then tap the folder header. Add an email folder as a favorite Favorites appear at the top of Account List view.

  • Page 75: Messaging

    Reorder accounts You can change the order of the accounts in Account List view. Open Email Open the application menu and tap Preferences & Tap and hold the account name, wait for the visual cue, and then drag the account up or down. This changes the order of the accounts in Account List view.
  • Page 76 Work with conversations When you exchange more than one message with a person, the messages are grouped into a conversation. A single conversation can contain text, multimedia, and IM messages. When you start or continue a conversation, the upper part of the conversation screen displays all messages you’ve exchanged with this person, and the bottom part provides the area where you type your next message.
  • Page 77 This is not the same as dialing a number that contains letters, for example, (555) 256 PALM. To dial a number like this, you must use the onscreen dial pad and tap the numbers that correspond to the letters P, A, L, M, which are 7256.
  • Page 78 • If you already entered the message text: Open the and tap Picture. Tap the album containing the picture you want and tap the picture, or tap New Photo Attach Photo. Do one of the following to attach a video to a multimedia message: •...
  • Page 79 Table 1. Supported emoticons To display this Enter any of these keyboard character combinations... emoticon... <3 :heart O:) O:-) o:) o:-) :innocent :angel :-* :* =* =-* :kiss :-D :D =D =-D :laugh :lol >:-) >:) >:-> >:> :evil :twisted :| :-| :neutral :meh :-&...
  • Page 80 Set up an instant messaging (IM) account To use an IM account on your phone, such as a GoogleTalk IM account, you must already have the account online. If you have an IM account with a provider that takes advantage of the Synergy feature, that IM account is automatically added to your phone when you enter your username and password for that provider in Email, Calendar, or Contacts.
  • Page 81 Open Messaging Do one of the following to start or continue a conversation: • In Conversations or Buddies view, tap conversation. • In Conversations view, tap an existing conversation and enter a new message. • In Buddies view, tap a buddy name and enter a new message. Text or an IM account name in the upper-right corner of the screen, and tap the IM account you want to use.
  • Page 82 Turn messaging notifications on or off You can set your phone to show a notification and/or play a sound when a new message arrives. These settings apply to all your Messaging accounts. Open Messaging Open the application menu and tap Turn either of the following new message notifications on or off: Show Notifications: Set whether a notification appears when you...

  • Page 83: Contacts, Calendar, And Other Personal Information

    Pre™ phone is all you need to organize your personal information and keep it with you wherever you go. All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts. In this chapter Contacts...

  • Page 84: Contacts

    You can assign the contact to one of your online address books—if you do, it synchronizes with the online address book. Or you can create the contact in your Palm profile account, which means it shows up on your phone only. Palm profile contacts are included in the daily backup of your Palm profile information, so you can restore them if they are accidentally erased.
  • Page 85 1 Tap the stack of photos to see the contacts that are linked. 2 Emily is a contact in your Google online account and in your Palm profile account. 3 Scroll down to see Emily’s combined contact info.
  • Page 86 If an account doesn’t appear in the list, you can’t add data to that account from your phone. * Account icon, showing Palm profile account Chapter 6 : Contacts, Calendar, and other personal information Tap fields to enter contact details, select a ringtone for that contact, add notes, or add birthday details for the contact.
  • Page 87 • Company • Nickname For more search options, tap Global Address available if you are using Microsoft Exchange with a Global Address List.) Tap the contact. View, edit, copy, or delete contact information Open Contacts Search for a contact (see To edit a contact, tap Lookup.
  • Page 88 • To copy a contact: Open the application Select All. The contents of the contact entry are copied as plain text, with carriage returns between each element. • To delete a piece of contact information: Throw the item off the side of the screen, and tap Delete.
  • Page 89 For example, if you have contact info for Emily Weeks in Google, Facebook, Microsoft Exchange, and your Palm profile account, go ahead and link all four contacts into a linked contact. But don’t link Emily’s contact info with her sister Allison’s.
  • Page 90 In the open entry, tap the contact name in the header, and tap more profiles. Search for the contact (see Find a contact) and tap it to link the two contacts. After you create the link, be sure the linked contact appears in your Contacts list under the name you’re most likely to search for and recognize (and not, say, under a person’s IM screen name, which can be unrelated to their real name.
  • Page 91 Tap the contact name. Do any of the following: • Tap the appropriate field to call or send an email or instant message to that contact. For example, tap a phone number to call the contact. • to send a text message. •...
  • Page 92 Open the application menu and tap Set the following options: List Order: Tap to select the criteria by which the contact list is sorted. If you select Last name to sort on, the names are alphabetized by last name, but they still appear in the Contacts list as first name followed by last name.

  • Page 93: Calendar

    You have a few options for getting events to show up in Calendar: Connect to an online calendar: that works with the Palm Synergy™ feature (for example, Google or Microsoft Exchange), you can set up Calendar on your phone to synchronize and display events that you store in the online calendar.
  • Page 94 You can assign the event to one of your online calendars—if you do, it synchronizes with the online calendar. Or you can create the event in your Palm profile account, which means it shows up on your phone only. Palm profile events are included in the daily backup of your Palm profile information, so you can restore them if they are accidentally erased.
  • Page 95 Create an event If you are using Calendar for the first time, you go through a few different steps to add or access the calendar events on your phone (see for the first time). Follow this procedure to add events directly on your phone after the first time you use Calendar.
  • Page 96 No Repeat and then tap a repeat interval, or repeat interval and set the end date. To enter a birthday, anniversary, or holiday, create an DID YOU KNOW untimed event. Then select Yearly on [date] Add an alarm to an event While creating an event (see Create an the event name.
  • Page 97 Create an all-day (untimed) event An all-day event such as a birthday appears in your calendar without a specific time slot. Open Calendar Go to the day you want, open the application menu All Day Event. Enter the event details. Change the Calendar display You can change the display of Calendar to show the events from all of your calendars or just the events recorded in one of your calendars.
  • Page 98 Other ways to go to today: When you’re in Day View, just tap the Day view icon. Also, in the application menu, tap Jump To Quickly glimpse your schedule • In Day or Week view, slightly drag left or right to peek at the next/ previous day or week without changing the current view.
  • Page 99 Contact meeting attendees: This opens an email message with the participants’ addresses added to the To field. The default message text is “Running late, on my way... ” —you can edit the text before sending the message. Dismiss: Close the notification. Snooze: The reminder reappears in five minutes.

  • Page 100: Tasks

    Default Event Duration The default event duration is set to one hour. Tap to change this to 30 minutes Accounts: For all calendar accounts, tap an account to change login settings or remove the account. You should change login settings only if you have changed this information for the calendar account online—...
  • Page 101 Open Tasks Enter the list name in the List Name field and press Create a task (see Create a task). Create a task Open Tasks Tap the list you want to assign the task to. Enter the task name in the Task name field. To set the task priority, see Set task priority, due date, and other Enter Set task priority, due date, and other details...
  • Page 102 to the right of the task name. Set any of the following: Priority: High priority tasks appear in red. Normal priority tasks appear in bold text, and low priority tasks appear in gray text. List: Assign the task to a different list. Due: No due date, and tap a due date option.
  • Page 103 Tap a task list name to view tasks that are due today or overdue. Exchange to view tasks synchronized from your Microsoft Exchange account. Rename a task On the task list, tap the task name. Enter the new name and press Enter Sort a task list You can sort a task list to show all tasks (the default setting), remaining...

  • Page 104: Memos

    Date. your desktop to your phone, those notes are in Memos. Your Microsoft Exchange notes, however, do not sync. All memos are backed up to your No Due Date. Palm profile. Mark All and then tap Mark All Open Tasks Tap the list containing the tasks.
  • Page 105 Create a memo Open Memos Do one of the following: • New Memo • Open the application menu and tap Add A Enter the memo text. Memos are saved as you type. Find a memo • In Memos, begin typing any letters or numbers in the memo, and then tap the memo when it appears.

  • Page 106: Clock

    Tap the lower-right corner of the screen, and tap the new color. Delete a memo In an open memo, open the application menu Delete to confirm. Email a memo In an open memo, open the application menu Enter the email address. The subject, “Just a quick memo”, is automatically filled in—you can edit the text before sending the message.

  • Page 107: Calculator

    , and then tap Set the following options: Alarm Preferences: in the upper right to turn the alarm on. When an alarm is turned on, the alarm icon is displayed in the lower-right corner of the phone screen. Tap the icon to see alarm details.

  • Page 108: Facebook

    Clear the memory. Facebook The Palm Facebook app allows you to make a status comment, view and respond to friends’ comments, and attach photos to your wall. Before you begin, download the Facebook app from the App Catalog. It’s free (see Download a free application).

  • Page 109: Chapter 7 Photos, Videos, And Music

    Photos, videos, and music There’s no need to carry a separate media player; you can play music and videos, and view photos, on your Palm ® Pre™ phone. Listen to music through the built-in speaker or through a headset or headphones (sold separately).

  • Page 110: Camera

    Camera Take a picture Your phone comes with an easy-to-use, 3-megapixel camera with an LED flash. You can use the camera to take pictures, and then use the Photos app to view them and send them to your friends and family (see To add a personal touch to your phone, use your pictures as your wallpaper (see Save a picture as...
  • Page 111 (sold separately) that facilitate the transfer of media files to your phone. For more information, open the browser on your computer and go to palm.com/sync-solutions. Save a picture as Contains any pictures you copy from your computer that Contains any screenshots that you take.
  • Page 112 Connect your phone and your computer using the On your phone, tap Drive. If prompted, tap OK. On your computer, your phone appears as a removable drive. NOTE On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard.
  • Page 113 (Optional) Do either or both of the following: • To zoom out or in on part of the picture: Pinch in or out on the picture. • To capture the portion of the picture you want for the contact photo: Tap and hold the picture, and then drag the portion you want to the center of the onscreen box.
  • Page 114 Tap a picture thumbnail to view it full-screen. is not visible, tap the screen to display it. and tap Upload. Do one of the following: • If you have already set up your picture web service on your phone, tap the name of the service you want to use. •...

  • Page 115: Videos

    Videos Record a video Open Camera is hidden, tap to display it. to begin recording. (Optional) To record a video in landscape view, turn your phone 90 degrees. to stop recording. (Optional) To watch a video when you finish recording: Tap the thumbnail on the lower-left side of the screen >...
  • Page 116 Watch a video To get videos on your phone, you can do any of the following: • Record a video (see Record a video). • Copy videos from your computer (see Copy files between your phone and your computer). • Receive videos as email attachments (see •...

  • Page 117: Youtube

    Table 1. Video playback controls Control Function Play. Pause. Move forward or backward (tap and hold the slider, then drag it right to move forward or left to move backward). Switch between full-screen view and the original size. To skip ahead 30 seconds in a video, flick left to right on the screen. To jump back 10 seconds, flick right to left.

  • Page 118: Music

    Use video playback controls Playback controls automatically appear when you start a YouTube video. They disappear after a few seconds. Tap the video to manually display or dismiss the controls. Table 2. Video playback controls Control Function Play. Pause. Move forward or backward (tap and hold the slider, then drag it right to move forward or left to move backward).
  • Page 119 • Listen to playlists you have synced to your phone: Tap Playlists. Go palm.com/sync-solutions separately) that you can use to sync music and playlists from your computer to your phone. DID YOU KNOW...
  • Page 120 Table 3. Music playback controls Control Function Play. Pause. Rewind. Fast forward. Shuffle current playlist. Repeat. Tap once to repeat the current song. Tap again to repeat the entire playlist. Move forward or backward. Tap the song name, then tap and hold the slider, and drag it right to move forward or left to move backward.
  • Page 121 Open My Computer (Windows XP), Computer Finder (Mac), and double-click the drive representing your phone. Delete the song using your computer’s controls. End the connection safely. On a Windows computer, right-click the drive representing your phone and click Eject. On a Mac computer, drag the drive representing your phone to the Trash.
  • Page 122 Chapter 7 : Photos, videos, and music...

  • Page 123: Chapter 8 Web And Wireless Connections

    You can use your phone’s Wi-Fi feature to connect to a public, work, or home network. The Bluetooth wireless technology on your Palm ® phone helps you easily set up wireless connections to a number of devices.

  • Page 124: Wi-Fi

    Wi-Fi What is a Wi-Fi connection? Many environments, such as corporate offices, coffee shops, airports, and libraries, offer access to a Wi-Fi network. A Wi-Fi network is a wireless local area network (WLAN). Your phone supports W-Fi connectivity based on the 802.11 standard (802.11b and 802.11g), with WPA, WPA2, WEP, and 802.1x authentication.
  • Page 125 • From any screen: Open the connection menu, tap Wi-Fi, and tap Wi-Fi Turn off Wi-Fi. If your phone finds the network you want, tap the network name to connect to it. Otherwise, see Connect to a new open network secure network.
  • Page 126 • If the network you want is not displayed: Tap enter the network name. Follow steps 4 to 7. Tap the Security field, and then tap the network type: Open, WPA-personal, WEP, or Enterprise. Tap Connect. A series of different screens appears depending on the network type. Enter or select the following if you are prompted to do so: and/or Password, and Certificate.

  • Page 127: Location Services

    If you turned automatic IP settings off, enter any of the following: IP Address Subnet Address Gateway DNS Server: addresses (#1 and #2) Tap Done. Location Services The Location Services application provides information about your location to applications that request it. For example, Google Maps may use your location information if you need driving directions.

  • Page 128: Web

    To choose how you want to be located, open Locate Me Using, and choose one or both of the following: Google Service Go to a website The web browser on your phone is capable of displaying most web content. The browser features the latest web standard technologies such as HTML 4.01, CSS 2.1, Ajax, and JavaScript.
  • Page 129 Open another browser If you are looking at one web page and need to check something on a different one, simply open another browser. • Open the application menu and tap card. Enter the address or search term for the second web page. To move between the two pages, Center .
  • Page 130 Bookmark. NOTE Web bookmarks are part of the data backed up to your Palm profile. After a partial or full erase, a bookmark is restored with a generic thumbnail icon. After you revisit the page for which you created the bookmark, the original thumbnail icon is restored.
  • Page 131 Edit, reorder, or delete a bookmark Open Open the application menu and tap Bookmarks. Do one of the following: • Edit: Tap to the right of the bookmark name. Enter the new icon, title, or URL and tap Save Bookmark. •...
  • Page 132 • To share a link to a photo with someone via email: Press and hold the orange and tap the photo. Tap Share • To copy the URL for a link: Press and hold the link. Tap Copy URL. Download files from the web Open Go to the web page with the file you want to download.

  • Page 133: Google Maps

    Google Maps Open Google Maps Menu in the lower-right corner. In Google Maps, use these icons to do the following: Table 1. Google maps icons Icon Description Search Map: Search for a location. Show Traffic: View local traffic conditions. Get Directions: Get directions.
  • Page 134 Make a pairing request to another device BEFORE YOU BEGIN The other device must be discoverable to appear on your phone’s Devices list. Check the documentation that came with the other device for information on making it discoverable. You can make a pairing request to a Bluetooth audio device such as a headset, car kit, or A2DP device.
  • Page 135 • The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device. • The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there's a required passkey.

  • Page 136: Use Your Phone As A Modem

    Use your phone as a modem You can use your phone as a modem by setting up a personal area network (PAN). Using your phone as a modem lets you access the Internet from your computer anywhere you can connect to your wireless service provider’s network.

  • Page 137: Chapter 9 Documents

    Documents Your Palm ® Pre™ phone enables you to take your office with you—including your Microsoft Office files. You can view and search Microsoft Word, Excel ® PowerPoint files on your phone. ® You can also view PDF files on your phone.

  • Page 138: Doc View

    Doc View With Doc View, you can view Microsoft Word, Excel on your phone. Open a file BEFORE YOU BEGIN Before you put files on your phone, make sure you have enough storage space on your phone to fit the file. and look at the Available field under Phone.
  • Page 139 Do one of the following: • Find the next instance: Tap • Find the preceding instance: Tap To exit search, open the application menu and tap Find. Save a file with a new name With the file open, open the application menu Enter the new file name and tap Save...
  • Page 140 Tap the text or footnote indicator to open the comment, endnote, or footnote. To close the comment, endnote, or footnote, tap outside it. Select a row or column in an Excel ® • Tap the row header or column header. Resize rows or columns in a spreadsheet Open the application menu...

  • Page 141: Pdf View

    Switch among sheets Do one of the following: • to move to the next or previous sheet. • Open the application menu and tap Worksheets. Tap the sheet. • Tap the current sheet number in the lower-left corner of the screen. Enter the page number you want to jump to and press Enter.
  • Page 142 To search for a file, begin typing the name. Tap the file when it appears. If the PDF file was created with a password, enter the password to open the file. To open a second file: Open the application menu the file.
  • Page 143 View bookmarks If a PDF file was created with bookmarks, you can see the bookmarks on your phone. With the file open, open the application menu To search for a specific bookmark, type the bookmark name. Tap a bookmark to jump to that section of the file. and tap Bookmarks.
  • Page 144 Chapter 9 : Documents...

  • Page 145: Chapter 10 Preferences

    Preferences There are lots of ways to make your Palm ® Pre™ phone work better for you. Personalize your phone to make it match your lifestyle. You can easily customize many features of your phone like the wallpaper, screen brightness, ringtone for incoming calls, and more.

  • Page 146: Backup

    All this information is automatically backed up to your Palm profile. So if you ever need to erase the info from your phone, you can restore all your backed-up info. You can turn off automatic backup, and you can also perform a manual backup.
  • Page 147 Table 1. Backup summary table Application Backed up Not backed up Calendar Events in your Palm profile Events in online accounts. account. Password for online Username for accounts like accounts. Google that sync calendar events online. Preferences (see Customize Calendar).
  • Page 148 IMPORTANT To ensure that the data on your phone is consistent with that stored on your Palm profile, it is recommended that you perform a manual backup of your data after changing any of your Palm profile settings (see information).

  • Page 149: Erase Your Palm Profile Data

    Erase your Palm profile data In the event that your phone is lost or stolen, you can go to your Palm profile on your computer and from there, erase the data on your phone. On your computer, go to palm.com/palmprofile.
  • Page 150 A reset deletes some or all information from your phone (depending on the type of reset you select). After a reset, you must follow the prompts to sign in to your Palm profile again before you can use your phone.
  • Page 151 (see After either type of full erase, you can sign in to your Palm profile either on a new webOS phone or the same phone you just erased. Signing in...
  • Page 152 Install a certificate from USB Drive storage You can install a certificate that is located in the USB drive storage on your phone. For information on copying a certificate into USB drive storage, see Copy files between your phone and your computer.

  • Page 153: Regional Settings

    NOTE If you’ve already transferred media files using Media Sync mode—or if the Media Sync button appears when you connect your phone to a computer with the USB cable—then media sync is already enabled on your phone. Open Device Info Open the application menu and tap...
  • Page 154 Turn off after, tap the interval shown, then tap the number of seconds or minutes. Set options for unlocking the screen Open Screen & Lock To turn Secure Unlock on: Tap Password and do one of the following: Simple PIN: Enter a PIN of any length.
  • Page 155 Turn advanced gestures on/off Turning on advanced gestures gives you two additional gestures, previous and next, and also changes the way you make the back gesture and the forward gesture in Web. • Previous and next gestures: The previous and next gestures let you move among your open applications without first going to Card view.

  • Page 156: Sounds & Ringtones

    Sounds & Ringtones Manage system sounds and notifications You can turn system sounds, such as transition sounds, and notification alerts, on or off. You can also set the volume for system sounds. Sliding the ringer switch off turns off system sounds. The ringer switch does not affect the Clock alarm or media sounds, such as Music and Video.
  • Page 157 The ringtone you select here applies globally to all incoming calls. You can also set a unique ringtone for a contact (see Add a ringtone to a Open Sounds & Ringtones Tap the displayed ringtone. Tap the song title to add it as your ringtone. Tap song title to preview it.
  • Page 158 Chapter 10 : Preferences...

  • Page 159: Troubleshooting

    For additional information and answers to other common questions, visit palm.com/support. In this chapter For users of other Palm devices ® Screen and performance Phone Hands-free devices...

  • Page 160: For Users Of Other Palm ® Devices

    Use only batteries and chargers that are approved by Palm with your phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.
  • Page 161 Press and release the back cover release. Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (x) release. Repeat step 2 to release the clasp (y) on the other side of the phone. Lift off the back cover.
  • Page 162 Position the back cover over the phone and gently press the top two clasps (a), located at the top corners. Then press the two clasps (b) halfway down either side of the phone. Slide out the keyboard (see Slide out the two clasps (c) at the bottom corners.
  • Page 163 Press and release the back cover release. Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (x) release. Repeat step 2 to release the clasp (y) on the other side of the phone. Lift off the back cover.

  • Page 164: Screen And Performance

    If you removed the battery when the back cover was off, you need to turn the phone back on: Press and hold corner of your phone until you see the Palm logo on the screen. Screen and performance The screen appears blank To save power, the screen dims automatically after a period of inactivity, and then turns off.

  • Page 165: Phone

    Applications written for earlier Palm smartphones using ® the Palm OS operating system or Windows Mobile are not compatible with your Pre phone. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly. In App Catalog, you can purchase the Classic application from MotionApps to run Palm OS applications on your Pre phone.

  • Page 166: Hands-Free Devices

    My phone won’t connect to the mobile network • Try the suggestions in Signal strength is weak • Turn off your phone and turn it on again (see • Restart your phone (see Restart your phone). I see five bars in the signal-strength icon, but I still can’t connect to the network signal-strength icon always displays five bars.

  • Page 167: Synchronization

    If this is impossible, move the phone closer to the hands-free device. • The hands-free device is compatible with your phone. Go to palm.com/support to see a list of supported devices. I lost the connection between my phone and my Bluetooth headset If your headset isn’t working, delete the existing partnership (see...
  • Page 168 Chapter 11 : Troubleshooting for the current list of account. Data in this account is backed up to your Palm profile daily, so you can retrieve it if you need to reset your phone. But it is not a true sync because you cannot change your Palm profile data anywhere except on your phone.

  • Page 169: Sending And Receiving Data In Email, Messaging, And Web

    A notification tells me that ActiveSync encountered a problem on the server There is a temporary problem with the server, or the server may be temporarily overloaded. Try again later, and if the problem persists, contact your system administrator. A notification tells me that there is not enough free memory to synchronize Press Center...

  • Page 170: Email

    Table 1. Data connection icons Icon Description Your phone is connected to an EvDO data network. Data is not currently being transmitted over the network. A 1x data connection is active. Your phone is connected to an EvDO data network and data is being transmitted over the network.

  • Page 171: Messaging

    After I receive messages, older messages disappear from my Inbox When email sync takes place, the last three days’ worth of email messages are downloaded from your mail server to your Inbox. All messages older than three days are removed from your Inbox; they are not deleted on the server, however.

  • Page 172: Calendar And Contacts

    WML script, and other plug-ins. Some websites redirect simple web addresses given to the public to actual web addresses that are more complex (for example, if you enter the address www.palm.com/support, it may actually go to the web address http:/ /www.palm.com/us/support).

  • Page 173: Camera

    My personal and work contact and calendar information is getting merged into a single view—I’d rather keep them separate The Synergy™ feature on your phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it.

  • Page 174: Backing Up And Restoring Data

    How do I get my data back after a full or partial erase? After a full or a partial erase, on your phone, enter your existing Palm profile email address, and password—don’t create a new one! When you do this, all data that has been backed up to your profile—contacts, calendar events, and...

  • Page 175: Transferring Information From Another Palm ® Webos™ Platform Phone

    (see application). Perform a backup (see Perform a partial erase (see Enter your Palm profile email address and password to restore your backed-up information. If the problem is resolved, begin reinstalling your third-party + U.

  • Page 176: Making Room On Your Phone

    Making room on your phone If you store a large number of files, or install many third-party applications, the internal memory on your phone may fill up. Here are some ways to clear space on your phone: • Photos, Videos, Music, Doc View, PDF View: a lot of memory.

  • Page 177: Terms

    Terms airplane mode A mode in which all the wireless services on your phone are turned off. Wireless services include the phone used for making and receiving calls, the Wi-Fi feature, and Bluetooth wireless technology. See ® services off (airplane mode).
  • Page 178 Palm profile A Palm profile gives you access to services like automatic updates, backup of your data, and more. You create a Palm profile by entering a working email address during initial setup of your Palm phone. Your Palm profile also identifies the location on the web where the data you store in your Palm Profile accounts is backed up.
  • Page 179 Palm profile account An account that is automatically set up for you when you create your Palm profile. You can assign contacts and calendar events to it. Palm profile items are included in the daily backup of information to your Palm profile but do not synchronize with any of your online accounts.
  • Page 180 Terms...

  • Page 181: Online Accounts Available For Webos Phones

    My Contacts, Calendar, Messaging, Email Yahoo! Contacts, Calendar, Messaging, Email LinkedIn Contacts Palm profile Contacts, Calendar, Tasks, Memos; see “Backup” for full list of affected info Relationship between Can I edit and add info to phone and online this account on my...
  • Page 182 Table 1. Online accounts available for webOS phones Account/Behavior Applications that display data from this account Photobucket Photos *Sync: A two-way exchange and update of your data. What you add or change in one location is automatically added or changed in the other. Transfer: A one-way update of your data.

  • Page 183: Specifications

    • OMAP 3430 processor ® Battery • Rechargeable lithium-ion • 1150mA/hr power capacity • Removable Operating system • Palm webOS™ platform ® Camera • 3 megapixel • LED flash with extended depth in field • Auto-exposure • Auto-white balance •...
  • Page 184 Accelerometer • Proximity Memory • 8GB (~7GB user available) • USB mass storage support Connector • microUSB connector with USB 2.0 Hi-Speed Included Palm webOS applications • App Catalog (at time of purchase) • Calculator • Calendar • Camera •...
  • Page 185 Table 1. Specifications Category Description Included third-party applications • Google Maps (at time of purchase) • YouTube Operating temperature range • 32°F to 113°F (0°C to 45°C) • 5% to 90% RH Specifications...
  • Page 186 Specifications...

  • Page 187: Regulatory And Safety Information

    This phone meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as: FCC ID: O8F-CASC. The FCC ID on your Palm phone is located on a label inside the battery compartment. The battery must be removed as shown below to view the label. CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 188 Using Your Phone With a Hearing Device: compatibility. Your Palm including the HAC rating of this product, please refer to palm.com/hacevdo-pre. When some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate.
  • Page 189 30 days of purchase. With the Palm 30-day Risk-Free Guarantee, you may return the device within 30 days of purchase for a full refund, and you will only be responsible for charges based on your actual usage.
  • Page 190 It is everyone's responsibility to ensure that electrical and electronic products are properly reused, recycled, or recovered. As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste and collaborate with our channel partners to raise awareness and help keep Palm handheld devices, phones, and mobile companions out of landfills through evaluation and disposition for reuse and recycling.
  • Page 191 Audio Safety: This phone is capable of producing loud noises which may damage your hearing. When using the speakerphone feature, it is recommended that you place your phone at a safe distance from your ear. Other Medical Devices, Hospitals: If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.
  • Page 192 Email: info@audiology.org Internet: www.audiology.org National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: nidcdinfo@nih.gov Internet: http:/ /www.nidcd.nih.gov/health/hearing National Institute for Occupational Safety and Health 395 E Street, S.W., Suite 9200 Patriots Plaza Building Washington, DC 20201...
  • Page 193 Do not engage in stressful or emotional conversations that may divert your attention from the road. Dial your national emergency number to report serious emergencies. This is a free call from your phone. Use your phone to help others in emergencies. Call roadside assistance or a special non-emergency wireless number when necessary.
  • Page 194 Regulatory and safety information...

  • Page 195: Index

    See also specific types albums. See photo albums; video contacts synchronization albums alerts. See alarms; notifications online All Calendars view Palm profile all-day events pictures and See also calendars; events active calls. See phone calls AMR files ActiveSync accounts. See...
  • Page 196 – Backup application See also Palm profile – basic gestures battery caring for charger for charging icons life purchasing replacing specifications – troubleshooting billing accounts blank screens Block Popups option blocking caller IDs – Bluetooth devices adding backup summary connecting to...
  • Page 197 Device Info application device names device. See Palm Pre phone; Bluetooth devices Devices list diagnostic information dial pad dialing dialing prefixes dialing shortcuts dialing tones display. See touchscreen...
  • Page 198 Palm profile tasks – text – email See also email addresses; Email application advanced settings alerts for attachments backup summary – creating deleting dialing from download options for drafts folders forwarding links in managing merging...
  • Page 199 – text selection connection zoom data connection Get email option data services GIF files Google maps Global Address Lists Launcher Gmail notifications and Google accounts phone status availability Quick Launch phone setup signal-strength phone synchronization title bar Synergy feature and web page website setup IM.
  • Page 200 Outlook contacts and overdue tasks defined displaying icons messages and pairing devices responding to Palm Desktop software sounds for Palm online support troubleshooting Palm OS Now Playing list Palm Pre phone numbers See also phone Palm profile about...
  • Page 201 PowerPoint files Phone Reset Options settings power-saving feature photo albums PPT files Photobucket accounts PPTX files photos. See pictures Pre phone. See Palm Pre phone; – Photos application phone – preferences. See customizing previous gesture priority settings email...
  • Page 202 Secure Unlock option secure websites secure Wi-Fi networks security See also Certificate Manager; erasing data locking the screen network Palm profile sending contacts conversation messages document files email instant messages multimedia messages PDF files Index pictures...
  • Page 203 making phone calls and Bluetooth devices notifications for calendars phone calls and connections roaming and contacts sending email troubleshooting Exchange servers – text selection gestures hands-free devices text telephones. See TTY/TDD messages devices notifications third-party applications phone adding screens backup summary synchronization internal memory and third-party applications...
  • Page 204 internal memory and JavaScript for popups from searching for second browsers for secure troubleshooting connections to – uploading to videos from Week view Wide View Wi-Fi See also wireless services backup summary – connecting to icons known networks network types software updates and turning on and off Windows XP computers...

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