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Troubleshooting
This section explains what to do when an error message appears, a card is jammed, or
there is a problem with the printed side of a card.
When an Error Message Appears
The LED Indicator is lit orange or blinks, and a description of the error appears on the LCD
panel when an error occurs.
Clearing an Error
Follow the instructions below to clear an error.
After clearing an error, pressing the SET key will initialize the printer, [Ready to Print] will
appear, and the printer will return to normal status.
When two errors occur, only the first error message will be displayed.
Note
Pressing the SET key after clearing the first error displays the next error. Continue to
clear errors until [Ready to Print] appears.
How to Clear an Error
Resolve error messages that appear on the LCD panel based on the instructions below.
Error message
Cover is Open
Card Empty
Low Temperature
Cause and solution
The front cover is open.
Make sure the front cover is closed, and press the SET key.
There are no more cards.
Load cards into the printer, and press the SET key.
→See "Loading Cards" on page 7 for instructions on loading cards.
The temperature in which the printer is located is too low.
Raise the room temperature to 15 degrees Celsius (59 degrees
Fahrenheit) or higher and get the printer acclimated before starting to
print. When the printer is ready to print, [Push SET key] is displayed.
Press the SET key to cancel the error.
Troubleshooting
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