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October 2007
Retrieving Calls in a Call Set
1
Click on the dropdown list in the Filter Pane labelled Call Set
2
Select the Call Set of interest to you
3
Ensure the date/time range covers the range of calls you require
4
Clear any other filter settings unless you want to restrict the results further
5
Click Search
Result: The recordings in the call set and the date/time range specified will
be shown on the right.
Removing Calls from Call Sets
1
First, display the calls in the call set of interest as above
2
Select the call(s) you wish to remove from the call set using the
checkboxes at the right.
3
Click the folder icon with the red cross (and popup tag Remove from Call
Set)
Result: The recordings are removed from the call set.
Note: This does not actually delete the recordings themselves. It merely
removes the cross-reference in the database between these recordings
and this call set.
Deleting Call Sets
To delete a call set:
1
Select it in the dropdown list in the Filter pane labelled Call Set.
2
Click on the trashcan icon next to it.
3
Confirm your decision when prompted.
Note: This does not affect the actual recordings at all. It simply removes
the cross-references between any recordings and this Call Set and then
deletes the Call Set record.
Search and Replay User Guide
Replaying Recordings
29
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