Introduction - Nortel Contact Recording User Manual

Replaying Recordings

Introduction

Nortel Contact Recording creates audio files of calls that have occurred on your
telephone system. Authorized users can search for and replay recordings of
interest using the browser based application described here and shown in the
following screenshot.
This manual explains how to:
access the search and replay application
find recordings of interest
listen to recordings
14
Standard 2.0
Nortel Contact Recording