Nortel Contact Recording User Manual page 23

Search and replay
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October 2007
To make this easier, the Call Id field is actually a hot-link. Click on this link to
search for all recordings within 24 hours of this one that share the same call id –
and hence are part of the same call.
ATTENTION
Search and Replay User Guide
If your call IDs are being recycled faster than once a day
you may find the previous or next call with the same ID is
included in the result set.
Replaying Recordings
23

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