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Troubleshooting
1
Verify that your PC has a sound card.
2
Play a WAV file through Media Player or a similar application to confirm
that that the sound card is set up correctly.
3
Adjust any hardware volume and/or mute controls on your speakers or
headphones.
4
Double-click on the icon in the system tray at the bottom right-hand corner
of the screen to check that your PC's software volume controls are not set
to mute or very low.
5
Ensure you are not running any other programs that may be locking the
sound card exclusively. If in doubt, shut down all other programs.
6
Try another similar PC. If that works, look for differences between the
multimedia setup of the two PCs.
No New Recordings Playable
If you can replay old recordings but not newly made calls, there may be a
problem with the recording and/or storage components of the system.
Search and Replay User Guide
Standard 2.0
35
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