Grandstream Networks GRP260X Series Administration Manual page 63

External Service Page Definitions
GDS
Call Center Codes
Wrap-up Countdown
Authentication Login
Server
Port
XSI Action Path
XSI Authentication Type
BroadWorks User ID
Auto Login
External Service �� GDS
Connect to a GDS37XX and send OpenDoor request.
● Service Type: Select GDS as service type.
● Account: The account to be used on the phone to interact with the GDS37XX.
● System Identification: A name or a number to identify the GDS37XX.
● System Number: The SIP extension or the IP address of the GDS37XX depending on the
deployed scenario, Peering or Registration.
● Access Password: The password set on the GDS37XX to unlock the door.
● System Ringtone: Select the system ringtone from the dropdown list to be played when
there is an incoming call from the configured system number of the GDS37xx.
Notes:
● When using Peering scenario, on "System Number" field of the GRP260x specify the IP
address of the peered GDS37XX.
● When using Registration scenario and both GRP260x and GDS37XX are registered on the
same SIP server, specify the SIP extension of the GDS37XX on "System Number" field
on GXP16XX.
The "Access Password" on GRP260x should be matching "Remote PIN to Open the door" on
GDS37XX.
External Service �� Call Center
Set the disposition code and the unavailable code for quick selection on the phone side.
Configure the countdown times when the agent status is Wrap-up and execute the countdown
on the LCD. If set to 0, the countdown is disabled.
External Service �� Broadsoft XSI
Broadsoft XSI server address with protocol.
Port of the Broadsoft XSI server.
Configure the deployment path for Broadsoft XSI Actions. If it is empty, the path
"com.broadsoft.xsi-actions" will be used.
Defines the authentication type to use login credentials or SIP credentials. If set to "Login
Credentials", please fill in User ID and Password in the following options; If set to "SIP
Credentials", please fill in user ID, Authentication ID, and Authentication Password.
SIP User ID for Broadsoft XSI server.
If set to "Yes", the device will automatically login in the background after booting up, so that
the BS Xsi always remains logged in. LCD can get the latest Directories, can directly enter the
BS Xsi user service, and trigger the update of data in the background.