Grandstream Networks GRP2601 Administration Manual
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Grandstream Networks GRP2601 Administration Manual

Essential ip phones
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Grandstream Networks, Inc.
GRP2601(P) | GRP2602(P/W)
GRP2603(P) | GRP2604(P)
Essential IP Phones
Administration Guide
GRP2601 / GRP2601P
GRP2602 / GRP2602P / GRP2602W
GRP2603 / GRP2603P
GRP2604 / GRP2604P

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  • Page 1 Grandstream Networks, Inc. GRP2601(P) | GRP2602(P/W) GRP2603(P) | GRP2604(P) Essential IP Phones Administration Guide GRP2601 / GRP2601P GRP2602 / GRP2602P / GRP2602W GRP2603 / GRP2603P GRP2604 / GRP2604P...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe, and other countries. P a g e GRP260x Administration Guide Version 1.0.1.18...
  • Page 3 CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty. WARNING Please do not use a different power adaptor with devices as it may cause damage to the products and void the manufacturer warranty.
  • Page 4 Company Name: Grandstream Networks, Inc. Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA Tel: 1-617-5669300 Fax: 1-617-2491987 If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from the network until the problem is resolved.
  • Page 5 —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
  • Page 6 20 cm between the radiator and your body. CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment GRP2601/GRP2601P, GRP2602/GRP2602P/GRP2602W, GRP2603/GRP2603P and GRP2604/GRP2604P are in compliance with Directive 2014/53/EU.
  • Page 7 GNU GPL INFORMATION GRP260X firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/sites/default/files/Resources/grp_gpl_color.tar.gz P a g e...

  • Page 8: Table Of Contents

    Table of Contents DOCUMENT PURPOSE ....................12 CHANGE LOG ......................13 Firmware Version 1.0.1.18 ........................13 GUI INTERFACE EXAMPLES ..................14 WELCOME ........................15 PRODUCT OVERVIEW ....................16 Feature Highlights ........................... 16 Technical Specifications .......................... 17 GETTING STARTED ..................... 24 Equipment Packaging ..........................
  • Page 9 System Settings Page Definitions ......................67 Maintenance Page Definitions ......................... 73 Application Page Definitions ........................79 External Service Page Definitions ......................83 NAT SETTINGS ......................86 PACKET CAPTURE ..................... 87 UPGRADING AND PROVISIONING ................88 Unified Firmware ............................. 88 Firmware Upgrade ........................... 88 Upgrade via Keypad Menu ........................
  • Page 10 Table of Tables Table 1: GRP260X Features in a Glance ....................16 Table 2: GRP2601/GRP2601P Technical Specifications ................17 Table 3: GRP2602/GRP2602P/GRP2602W Technical Specifications ............19 Table 4: GRP2603/GRP2603P Technical Specifications ................20 Table 5: GRP2604/GRP2604P Technical Specifications ................22 Table 6: Equipment Packaging ........................
  • Page 11 Table of Figures Figure 1: GRP260X Package Content ......................24 Figure 2: Phone Stand and Mounting Slots on the GRP260X ..............25 Figure 3: Tab on the Handset Cradle ......................25 Figure 4: GRP260X Back Side View ......................27 Figure 5: GRP260x LCD settings ........................ 31 Figure 6: Packet Capture in Idle .........................

  • Page 12: Document Purpose

    This document describes how to configure GRP260X features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. To learn the basic functions of GRP2601(P)/GRP2602(P/W), GRP2603(P) and GRP2604(P), please visit http://www.grandstream.com/support to download the latest “GRP260X User Guide”.

  • Page 13: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user manuals for GRP260X. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.1.18 • This is the initial version.

  • Page 14: Gui Interface Examples

    GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/GRP260X_web_gui.zip Screenshot of Login Page Screenshots of Status Pages Screenshots of Accounts Pages Screenshots of Settings Pages Screenshots of Network Pages Screenshots of Maintenance Pages Screenshots of Phonebook Pages P a g e GRP260x Administration Guide Version 1.0.1.18...

  • Page 15: Welcome

    WELCOME Thank you for purchasing Grandstream GRP260X Essential IP Phones. Part of the GRP series of Carrier-Grade IP Phones, the GRP2601/GRP2602 is an essential 2-line model designed with zero-touch provisioning for mass deployment and easy management. It features a sleek design and a suite of next-generation features including 5-way voice conferencing to maximize productivity and dual band Wi-Fi support (GRP2602 only), EHS support for Plantronics &...

  • Page 16: Product Overview

    The following table contains the major features of the GRP260X phones: Table 1: GRP260X Features in a Glance  4 programmable context-sensitive soft keys.  10/100M network ports. GRP2601  Integrated PoE (for GRP2601P only). GRP2601P  5-way conference. ...

  • Page 17: Technical Specifications

    The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages, and upgrade/provisioning settings for the GRP260X series. Table 2: GRP2601/GRP2601P Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, ARP, ICMP, Protocols/Standards DNS(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, SNMP, 802.1x, TLS, SRTP, IPV6...
  • Page 18 Temperature and Storage: -10°C to 60°C Humidity Humidity: 10% to 90% Non-condensing GRP2601/2601P phone, handset with cord, base stand, universal power Package Content supply(GRP2601 only), network cable, Quick Installation Guide FCC: Part 15 Class B; FCC Part 68 HAC; CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1;...

  • Page 19: Table 3: Grp2602/Grp2602P/Grp2602W Technical Specifications

    Table 3: GRP2602/GRP2602P/GRP2602W Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, ARP, ICMP, Protocols/Standards DNS(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, SNMP, 802.1x, TLS, SRTP, IPV6 Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports, integrated PoE Network Interfaces (GRP2602P only) Graphic Display...

  • Page 20: Table 4: Grp2603/Grp2603P Technical Specifications

    English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Multi-language Chinese, Korean, Japanese, and more Firmware upgrade via FTP/TFTP / HTTP / HTTPS, mass provisioning using Upgrade/Provisioning GDMS/TR-069 or AES encrypted XML configuration file Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA; Power &...
  • Page 21 SEND/REDIAL, SPEAKERPHONE, VOL+, VOL- Support for G7.29A/B, G.711µ/a-law, G.726, G.722(wide-band),G723,iLBC, Voice Codec OPUS, in-band, and out-of-band DTMF(in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics & Jabra &Sennheiser headsets) Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call- appearance(SCA)/bridged-line-appearance(BLA), downloadable phonebook...

  • Page 22: Table 5: Grp2604/Grp2604P Technical Specifications

    GRP2603 phone, handset with cord, base stand, universal power supply Package Content (GRP2603 only), network cable, Quick Installation Guide FCC: Part 15 Class B; FCC Part 68 HAC; CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1; Compliance RCM: AS/NZS CISPR32;...
  • Page 23 Base Stand Yes, 2 angle positions available, Wall Mountable (*wall mount sold separately) Wall Mountable Yes, (*wall mount sold separately) Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based Security authentication, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control, secure boot...

  • Page 24: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and information for obtaining the best performance with the GRP260X phone. Equipment Packaging Table 6: Equipment Packaging GRP260X • 1 x GRP260X Main Case. • 1 x Handset.

  • Page 25: Grp260X Phone Setup

    GRP260X Phone Setup The GRP260X phones can be installed on the desktop using the phone stand or attached on the wall using the slots for wall mounting. Figure 2: Phone Stand and Mounting Slots on the GRP260X Using the Phone Stand For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand.

  • Page 26: Connecting The Grp260X

    Connecting the GRP260X To setup the GRP260X, follow the steps below: 1. Connect the handset and main phone case with the phone cord. 2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.

  • Page 27: Configuration Via Keypad

    Figure 4: GRP260X Back Side View Configuration via Keypad To configure the LCD menu using phone’s keypad, follow the instructions below: • Enter MENU options. When the phone is in idle, press the round MENU button or Menu Softkey to enter the configuration menu. •...
  • Page 28 • System Status Press to enter the sub menu for Hardware Information, Software version and IP Geographic Information. Settings sub menu contains the following options: • Account Settings Enable/Disable SIP account, Configures Account Name, SIP server’s address, SIP User ID, SIP Auth ID, SIP Password, Outbound Proxy, and Voice Mail Access Number.
  • Page 29 Syslog Configures Syslog level, Transport protocol and Syslog Server’s address. Security Enables disables Web and SSH access. Alternative Firmware Press softkey to switch between the dual firmware versions loaded to the phone. The phone will reboot with the chosen version. Factory Reset: Perform Factory reset to the phone.
  • Page 30 Contacts sub menu includes the following options: • Local Phonebook • Local Group • Contacts LDAP User could configure phonebooks/groups options here, download phonebook XML to the phone and search and dial from the local phonebook and search and dial from LDAP phonebook. Factory Functions sub menu includes the following options: •...

  • Page 31: Figure 5: Grp260X Lcd Settings

    Figure 5: GRP260x LCD settings P a g e GRP260x Administration Guide Version 1.0.1.18...

  • Page 32: Configuration Via Web Browser

    Configuration via Web Browser The GRP260X embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Google Chrome, Mozilla Firefox, and Microsoft’s IE. To access the Web GUI: 1.

  • Page 33: Saving Configuration Changes

    click on the “APPLY” button on top of the page to submit. After submitting the changes in all the Web GUI pages, reboot the phone to have the changes take effect if necessary (All the options under “Accounts” page and “Phonebook” page do not require reboot. Most of the options under “Settings” page do not require reboot).

  • Page 34: Configuration Guide

    External Service: Configures GDS Settings, Call Center, BroadSoft XSI. Status Page Definitions Table 8: Status Page Definitions Status → Account Status Account index. • For GRP2601/GRP2601P: 2 SIP accounts • Account For GRP2602/GRP2602P/GRP2602W: 4 SIP accounts • For GRP2603/GRP2603P: 6 SIP accounts •...
  • Page 35 IP Setting The configured address type: DHCP, Static IP or PPPoE. IPv4 Address The IPv4 address obtained on the phone. IPv6 Address The IPv6 address obtained on the phone. OpenVPN® IP The OpenVPN® IP obtained on the phone. Subnet Mask The subnet mask obtained on the phone.

  • Page 36: Account Page Definitions

    Shows the status of the core dump and the core dump files generated if any. Core Dump It also gives the ability to generate GUI/Phone core dump files manually. Special Feature OpenVPN® Support: displaying if the phone supports OpenVPN®. Account Page Definitions Table 9: Account Page Definitions Account x →...
  • Page 37 Voice Mail Access Allows users to access voice messages by pressing the MESSAGE button Number on the phone. This value is usually the VM portal access number. Optional server used for SUBSCRIBE requests to indicate other extensions BLF Server status on the SIP server. This option allows you to configure how your SIP account label will be displayed on the phone’s screen.
  • Page 38 send one at a time for each IP. This behavior lasts if DNS TTL (time-to-live) is up. • Saved one until no responses If the option is set with “Saved one until no responses”, it will send register messages to the previously registered IP first, but this behavior will persist until the registered server does not respond.
  • Page 39 Allows the SIP user’s registration information to be cleared when the phone reboots. The SIP REGISTER message will contain “Expires: 0” to unbind the connection. Three options are available: The default setting is “No”. • If set to “All”, the SIP user’s registration information will be cleared when UNREGISTER on the phone reboots.
  • Page 40 Controls whether the Privacy header will present in the SIP INVITE message or not, whether the header contains the caller info. • Default: The Privacy Header will show in INVITE only when “Huawei IMS” special feature is on. Use Privacy Header •...
  • Page 41 If Yes except REGISTER, the SIP messages for register or unregister will not contain MAC address in the User-Agent header, and all the other Add MAC in User- outgoing SIP messages will attach MAC address to the User-Agent header; Agent If Yes to ALL, all the outgoing SIP messages will attach MAC address to the User-Agent header;...
  • Page 42 • In route • Not in route • Always send to Default is “in route”. The use of the PRACK (Provisional Acknowledgment) method enables reliability to SIP provisional responses (1xx series). This is very important to Enable 100rel support PSTN internetworking. To invoke a reliable provisional response, the 100rel tag is appended to the value of the required header of the initial signaling messages.
  • Page 43 The Session Timer can be refreshed using the INVITE method or the Force INVITE UPDATE method. Select “Yes” to use the INVITE method to refresh the session timer. The default setting is “No”. Account x → Codec Settings Audio Multiple vocoder types are supported on the phone, the vocoders in the list Preferred Vocoder is a higher preference.
  • Page 44 Configures the payload type for DTMF using RFC2833. Cannot be the same DTMF Payload Type as iLBC or OPUS payload type. Enable Audio RED If set to "Yes", FEC will be enabled for audio call. with FEC The default setting is "Yes". Audio FEC Payload Configures audio FEC payload type.
  • Page 45 Enable or disable the crypto lifetime when using SRTP. If users set to disable Crypto Lifetime this option, phone does not add the crypto lifetime to SRTP header. The default setting is “Yes”. VQ RTCP-XR Collector Configure the host name of the central report collector that accepts voice Name quality reports contained in SIP PUBLISH messages.
  • Page 46 • Log incoming/Outgoing Only (missed calls NOT recorded) • Disable Call Log The default setting is “Log All Calls”. If set to “Yes”, when the phone hangs up as the conference initiator, the Transfer on conference call will be transferred to the other parties so that other parties Conference Hangup will remain in the conference call.
  • Page 47 Defines the timeout (in seconds) for the rings on no answer. The default Ring Timeout setting is 60. The valid range is from 10 to 300. Refer-To Use Target If set to "Yes", the "Refer-To" header uses the transferred target's Contact Contact header information for attended transfer.
  • Page 48 Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers; • Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} Allows any number with leading digit 1 followed by a 3-digit number, followed by any number between 2 and 9, followed by any 7-digit number OR Allows any length of numbers with leading digit 2, replacing the 2 with 011 when dialed.
  • Page 49 Allows users to configure the ringtone for the account. Users can choose Account Ring Tone from different ringtones from the dropdown menu. Note: User can also choose silent ring tone. Specifies matching rules with number, pattern, or Alert Info text (up to 10 matching rules).
  • Page 50 When set to “Yes”, the SIP address of the Request URL in the incoming SIP Accept Incoming SIP message will be checked. If it does not match the SIP server address of the from Proxy Only account, the call will be rejected. The default setting is “No”. If set to “Yes”, SIP User ID will be checked in the Request URI of the incoming Check SIP User ID for INVITE.
  • Page 51 Broadsoft Executive When enabled, Feature Key Synchronization will be enabled regardless of Assistant web settings. When enabled, it will send SUBSCRIBE to Broadsoft server to obtain Call Broadsoft Call Park Park notifications. The default setting is “Disabled”. Enable SCA (Shared If set to "Yes", the Shared Call Appearance (BroadSoft Standard) will be Call Appearance) used for the registered account.
  • Page 52 Rule Enter the rule settings (number pattern, prefix to add …etc.). Type Choose the type of the rule (pattern, block, dial now, prefix & second tone). Account x → Feature codes When enabled, Do Not Disturb, Call Forwarding and other call features can be used via the local feature codes on the phone.

  • Page 53: Phone Settings Page Definitions

    Phone Settings Page Definitions Table 10: Settings Page Definitions Phone Settings → General settings Basic Settings This parameter defines the local RTP port used to listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 will use this Local RTP Port port _value for RTP;...
  • Page 54 Public Mode Configures the suffix of the username for public mode login. Username Suffix Phone Settings → Call Settings Account Mode In Calling State, each key displays the call status of the corresponding account. Click to switch to the first line under this account or select the Key Mode account to initiate a new call.
  • Page 55 Defines the timeout (in seconds) for off-hook auto dial. Valid range is 0-30. Off-hook Auto Dial If set to 0, it will be dialed out immediately; If set to other values, it will be Delay dialed out after the delay. Off-hook / On-hook If configured, when the phone is in the off-hook or on-hook dialing state, it Timeout...
  • Page 56 • Dial Tone Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]; • Second Dial Tone (Frequencies are in Hz and cadence on and off are in 10ms) • Message Waiting • Ring Back Tone ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of •...

  • Page 57: Network Settings Page Definitions

    • “Label” could be the description you want to use. For details, please check the “Multicast Paging User Guide” on our Website. Network Settings Page Definitions Table 11: Network Page Definitions Network Settings → Ethernet Settings Selects “IPv4 Only”, “IPv6 Only”, “Both, prefer IPv4” or “Both, prefer IPv6”. Internet Protocol The default setting is “IPv4 only”.
  • Page 58 MD5, users may also choose EAP-TLS, or EAP-PEAPv0/MSCHAPv2. Enter the Identity information for the 802.1x mode. 802.1X Identity Note: Letters, digits and special characters including @ and – are accepted. Enter the MD5 Password for the 802.1X mode. MD5 Password Note: Letters, digits and special characters including @ and –...
  • Page 59 Specify the Transport Type of OpenVPN® whether UDP or TCP. OpenVPN® Transport The default value is “UDP”. Click on “Upload” to upload the Certification Authority of OpenVPN®. For a new upload, users could click on “Delete” to erase the last certificate, and OpenVPN®...
  • Page 60 Enables/Disables CDP “Cisco Discovery Protocol”. The default setting is Enable CDP “Enabled”. Defines the Layer 3 QoS parameter for SIP. This value is used for IP Layer 3 QoS for SIP Precedence, Diff-Serv or MPLS. The default value is 26. Defines the Layer 3 QoS parameter for RTP.
  • Page 61 Indicate whether the phone is enabled to receive and handle Action URI Action URI Support request. Remote Control Pop Indicate whether the phone is enabled to pop up Allow Remote Control up Window Support window. Action URI Allowed IP List of allowed IP addresses from which the phone receives the Action URI List Indicates whether CSTA Control feature is enabled.

  • Page 62: Programmable Keys Page Definitions

    Username for SNMPv3 Trap. SNMP Trap Username noAuthUser: Users with security level noAuthnoPriv and context name as Trap Security Level noAuth. authUser: Users with security level authNoPriv and context name as auth. privUser: Users with security level authPriv and context name as priv. Select the Authentication Protocol: “None”...
  • Page 63 Similar to Speed Dial but it will dial based on the current active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2 • Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call.
  • Page 64 Allow user to set their Multi-Purpose Key to “Conference” mode to trigger a conference. By setting the extension number in the value box, the users will be able to activate a 3-way conference by simply press the assigned MPK button. •...
  • Page 65 PBX collects the information from the phones and sends it out in one single notify message. Note: The PBX server has to support this feature. • Provision Select this feature in order to make the phone trigger an instant provisioning. Account Select the account to be associated with the configured MPK.
  • Page 66 and voicemail. • Dialing State Custom softkey layout when device is under DIALING state. Available softkeys: EndCall, Backspace, Contacts, Call History. • Ringing State Custom softkey layout when device is under RINGING state. Available softkeys: Answer, Reject, Forward, Ring silence. •...

  • Page 67: System Settings Page Definitions

    • Onhook Dialing State Custom softkey layout when device is under ONHOOK DIALING state Available softkeys: End Call , Back Space , Dial , Contacts , Call History. The softkeys listed under “Enabled” tab will be displayed on the phone’s idle screen.
  • Page 68 west of the Prime Meridian (A.K.A: International or Greenwich Meridian) and negative (-) if it is east. M4.1.0,M11.1.0 The 1 number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec) The 2 number indicates the nth iteration of the weekday: (1 Sunday, 3 Tuesday…) number indicates weekday: 0,1,2,..,6( for Sun, Mon, Tues, …...
  • Page 69 Web Access Configures the HTTP port under the HTTP web access mode. The valid range HTTP Web Port is 80 – 65535. The default value is “80”. Configures the HTTPS port under the HTTPS web access mode. The valid HTTPS Web Port range is 443 –...
  • Page 70 New Password Set new password for web GUI access as Admin. This field is case sensitive. Confirm Password Enter the new Admin password again to confirm. Client certificate SSL Certificate used for SIP Transport in TLS/TCP. SIP TLS Certificate SIP TLS Private Key SSL Private key used for SIP Transport in TLS/TCP.
  • Page 71 Headset When headset is connected to the phone, users could use the HEADSET button in "Default Mode" or "Toggle Headset/Speaker". • Default Mode: ➢ When the phone is in idle, press HEADSET button to off hook the phone and make calls by using headset. Headset icon will display on the screen in dialing/talking status.
  • Page 72 When enabled, the remote party will not hear the environmental noise during a call using the headset. Choose according to the TX loudness of the Enable Headset earphone. When the TX loudness of the headset is loud, please select the Noise Shield "Loud Headset", and when the TX loudness of the headset is soft, please select the "Thin Headset".

  • Page 73: Maintenance Page Definitions

    Maintenance Page Definitions Table 14: Maintenance Page Definitions Maintenance → Upgrade and Provisioning Firmware Upgrade via Manually Upload Upload Firmware File Upload and start upgrade firmware. to Update Upgrade via Network Allows users to choose the firmware upgrade method via TFTP, HTTP or Firmware Upgrade via HTTPS.
  • Page 74 Upload Device Uploads configuration file to phone. Configuration Export backup Export backup package which contains device configuration along with Package personal data. Restore from Backup Click to upload backup package and restore. package Configure via Network Allows users to choose the config upgrade method: TFTP, FTP, FTPS, HTTP Config Upgrade Via or HTTPS.
  • Page 75 Upgrade or configuration files changes. The default value is 1. Defines the day of the week to check HTTP/TFTP/FTP server for firmware Day of the Week(0-6) Upgrade or configuration files changes. The default value is 1. Randomized Automatic Upgrade within the range of hours of the day or Randomized Post pone the upgrade every X minute(s) by random 1 to X minute(s).
  • Page 76 to Yes, device will download and apply (overwrite) all available configs in the same order. When user protection is on, pvalues that user sets will not be changed by User Protection provision or provider. 3CX Auto Provision Phone will multicast SUBSCRIBE for provision if this feature is enabled. Advanced Settings Validate Hostname in To validate the hostname in the SSL certificate...
  • Page 77 • Memory exception (ERROR level). Syslog will be filtered based on keywords provided. If you enter multiple Syslog Keyword Filter keywords, it should be separated by ‘,’. Please note that no spaces are allowed. Configures whether the SIP log will be included in the syslog messages. The default setting is “No”.
  • Page 78 Attended Transfer Configures the Action URL to send when phone performs Attended Transfer. Hold Call Configures the Action URL to send when phone places a call on hold. Unhold Call Configures the Action URL to send when phone resumes the call on hold. Destination Destination Name Identify the destination name.

  • Page 79: Application Page Definitions

    Configures extra attribute’s value reserved for specific attributes for a given Extra Attribute Value notification in the future. Maintenance → Voice Monitoring Session Report VQ RTCP-XR Session When enabled, phone will send a session quality report to the central report Report collector at the end of each call.
  • Page 80 Group Management Add Group Specifies Group’s name to add new group. More than 30 Groups supported. Edit Group Edits selected group. Delete Group Delete Selected group Phonebook Management Configures to enable phonebook XML download. Users could select Enable Phonebook HTTP/HTTPS/TFTP to download the phonebook file. XML Download The default setting is "Disabled".
  • Page 81 Configures the LDAP protocol to LDAP or LDAPS. The default setting is LDAP Protocol “LDAP”. LDAPS is a feature to support LDAP over TLS. Server Address Configures the IP address or DNS name of the LDAP server. Port Configures the LDAP server port. The default port number is “389”. Configures the LDAP search base.
  • Page 82 Specifies the "number" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated number LDAP Number attributes. Attributes Example: telephoneNumber telephoneNumber Mobile Configures the entry information to be shown on phone's LCD. Up to 3 fields can be displayed.

  • Page 83: External Service Page Definitions

    External Service Page Definitions Table 16: External Service Page Definitions External Service → GDS Connect to a GDS37XX and send OpenDoor request. • Service Type Select GDS as service type. • Account The account to be used on the phone to interact with the GDS37XX. •...
  • Page 84 Server Broadsoft XSI server address with protocol. Port Port of the Broadsoft XSI server. Configure the deployment path for Broadsoft XSI Actions. If it is empty, the XSI Action Path path "com.broadsoft.xsi-actions" will be used. Defines the authentication type to use login credentials or SIP credentials. If XSI Authentication set to "Login Credentials", please fill in User ID and Password in the following Type...
  • Page 85 use the default name “Group” for it. • Enterprise Directory Enable/Disable and rename the BroadWorks Xsi Enterprise Directory features on the phone. If keep the Name box blank, the phone will use the default name “Enterprise” for it. • Group Common Enable/Disable and rename the BroadWorks Xsi Group Common Directory features on the phone.

  • Page 86: Nat Settings

    NAT SETTINGS If the devices are kept within a private network behind a firewall, we recommend using STUN Server. The following settings are useful in the STUN Server scenario: • STUN Server Under Settings→General Settings, enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field.

  • Page 87: Packet Capture

    PACKET CAPTURE GRP260X embedded with packet capture function. related options under Maintenance→System Diagnosis → Packet Capture. Figure 6: Packet Capture in Idle User can also define whether RTP packets will be captured or not from With RTP Packets option. When the capture configuration is set, press Start button to start packet capture. The Status will become RUNNING while capturing, as showed in Figure 7: Packet Capture when running.

  • Page 88: Upgrading And Provisioning

    UPGRADING AND PROVISIONING Unified Firmware The GRP2601 / GRP2601P / GRP2602 / GRP2602P / GRP2603 / GRP2603P / GRP2604 / GRP2604P support unified firmware for all GRP260X models. Unified Firmware Figure 8: GRP260X Unified Firmware Firmware Upgrade The GRP260X series can be upgraded via TFTP / FTP / FTPS / HTTP / HTTPS by configuring the URL/IP Address for the TFTP / HTTP / HTTPS / FTP / FTPS server and selecting a download method.

  • Page 89: Upgrade Via Keypad Menu

    Examples of valid URLs: firmware.grandstream.com/BETA fw.mycompany.com There are two ways to setup a software upgrade server: The LCD Keypad Menu or the Web Configuration Interface. Upgrade via Keypad Menu Follow the steps below to configure the upgrade server path via phone's keypad menu: 1.

  • Page 90: No Local Tftp/Ftp/Http Servers

    again. Please do not interrupt or power cycle the phone when the upgrading process is on. Firmware upgrading takes around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We recommend completing firmware upgrades in a controlled LAN environment whenever possible. No Local TFTP/FTP/HTTP Servers For users that would like to use remote upgrading without a local TFTP/FTP/HTTP server, Grandstream offers a NAT-friendly HTTP server.

  • Page 91: Phone Provisioning

    “cfg<model>.xml”, where <model> is the phone model, i.e., “cfggrp2601.xml” for the GRP2601, “cfgrp2602” for the GRP2602, “cfgrp2603” for the GRP2603 and “cfgrp2604” for the GRP2604. If this file is not available, the phone will issue a request to download the generic “cfg.xml” file. The configuration file name should be in lower case letters, If not found, the phone will request a file named “dev[MacAddress].cfg”...
  • Page 92 Note: (Attempt to download Config File again) When doing provision on the phone, if your first config file contains p-values listed below, phone will try to download the potential second cfg.xml file and apply the second file without rebooting. Maximum 3 extra attempts.

  • Page 93: No Touch Provisioning

    * 234 -- Config prefix * 235 -- Config postfix * 1360 -- Config HTTP/HTTPS username * 1361 -- Config HTTP/HTTPS password. Note: Certificates and Keys provisioning Users can configure the phone to get all the needed certificates during boot up. Instead of putting the certificate/key content in text directly from the Web interface or uploading them manually, they can choose to provision them from the configuration file by putting the URL in the Pvalue field of each certificate and/or key.
  • Page 94 phone will send config file request again with authentication. Then the phone will receive the config file to download and get provisioned automatically. Besides manually entering the username and password in LCD prompt, users can save the login credentials for provisioning process as well. The username and password configuration are under phone’s web UI→Maintenance→Upgrade and provisioning page: “HTTP/HTTPS Username”...

  • Page 95: Restore Factory Default Setting

    Press the "Yes" Softkey to confirm and the phone will reboot, or “No” Softkey to cancel the Reset. Restore to Factory Default via Web GUI 1. Login GRP2601/GRP2602/GRP2603/GRP2604 Web GUI. 2. Navigate to Maintenance → Upgrade and provisioning → Advanced Settings → Factory reset.

  • Page 96: Experiencing Grp260X

    EXPERIENCING GRP260X Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation, and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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