9. Remote
If users encounter problems and are not able to solve them, they can open this application and ask for
remote assistance.
How to get remote assistance from Xtool Technical Assistance Center:
a.
Open EZ500
b.
Click Remote and open the TeamViewer interface. Generate and display device ID.
c.
Your partner will also need to download and install TeamViewer.
d.
Inform your partner of your TeamViewer ID and password to enable them to begin remote
access of the EZ500.
EZ500 Diagnosis System
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