When A Message Appears While Using The Scanner Function; Messages That Appear On The Control Panel - Ricoh IM 2500 Series User Manual

10. Troubleshooting
When a Message Appears While Using the
Scanner Function
• When confirming or changing the settings in [Settings], press [Home] (

Messages that Appear on the Control Panel

Message
"All the pages are
detected as blank. No
file was created."
274
Cause
The original was placed
with the wrong side
facing down when
[Delete Blank Page] or
[Delete Blank Page] in
OCR is specified.
All pages in the scanned
original were
determined to be blank
when [Delete Blank
Page] is specified.
All pages in the scanned
original were
determined to be blank
when [Delete Blank
Page] in OCR is
specified.
) after closing [Settings].
Solution and reference
• When scanning on the exposure glass,
place the original with the side to scan
facing down.
• When scanning on the ADF, place the
original with the side to scan facing up.
Decrease the value specified in the following
setting items.
[Settings] [Scanner Settings]
[Blank Page Detection]
Detection Level]
Change the following setting items.
[Settings] [Scanner Settings]
[Blank Page Detection]
Detection Level] to [Sensitivity Level 1]
[Scan]
[Blank Page
[Scan]
[Blank Page