Ricoh IM 2500 Series User Manual page 235

Condition
The key is unresponsive,
or another key is
activated.
Multi-touch, such as
pinch-in and pinch-out,
does not work properly.
You cannot interrupt
copying even after
pressing [Stop] while the
copy function is
operating.
You cannot interrupt
copying or scanning
even after pressing
[Stop], and the login
screen is displayed.
Help is not displayed
when you press [Help]
( ).
Cause
A malfunction is temporarily
occurring on the machine.
There is a device or
equipment that is generating
noise in the vicinity.
A malfunction is temporarily
occurring on the machine.
Basic Authentication,
Windows Authentication, or
LDAP Authentication is
specified, and the user who
started the copying or
scanning operation has
logged out.
The application that is
currently in use does not
support the help function, or
is grayed out because
"Paper Misfeed" or another
message is being displayed.
is grayed out because
the user does not have
permission to use the
browser function.
When the Machine Cannot Be Operated
Solution and reference
Turn off the power of the machine, wait for
10 seconds or more after confirming that
the main power indicator is turned off, and
then turn on the power again.
page 17 "Turning On and Off the Power"
If the message persists even after you have
turned the power off and then on, consider
repairing the machine.
Log in to the machine as the user who
started the copying or scanning operation
or as the machine administrator, and press
[Stop].
The help function cannot be used when
is grayed out. Close the application or
message, and then try again.
The help function cannot be used if the user
does not have permission to use the
browser function. If is always grayed
out, consult the user administrator to check
whether you have permission to use the
browser function. The user administrator
can change the access permissions in the
address book.
See "Confirming the Available Functions",
User Guide (Full Version).
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