Ricoh IM 2500 Series User Manual page 253

Message
"Network communication
has failed. Failed to
send. Please check the
administrator email
address setting."
"Network communication
has failed. Failed to
send. Please check user
name and password."
"Network communication
has failed. Failed to
send. The registration of
fax email address or
administrator email
address is required."
"Network communication
has failed. Failed to
send. The specified
address is invalid."
Condition
The administrator e-mail
address is not registered
when the machine is
configured to send
Records by e-mail.
The user name and/or
password registered in
the address book are
invalid when performing
Folder Transfer.
Both the e-mail address
to use for sending and
receiving e-mails and
the administrator e-mail
address are not
registered when sending
an e-mail.
A domain name was not
specified when sending
an e-mail without using
the SMTP server.
When a Message Appears While Using the Fax Function
Solution and reference
• Specify [Settings]
[Send (Email/Folder)]
[Administrator's Email Address].
• When configuring the machine to not
send Records by e-mail, change the
current value of bit number [4] under
switch number [21] in [Settings]
Settings] [Detailed Initial Settings]
[Parameter Setting]
Setting].
See "Changing the Parameter Settings",
User Guide (Full Version).
Select the forwarding destination in the
address book, press [Edit], and specify
[Destinations] tab [Folder]
Authentication Info] again.
See "Registering the Destination Folder to Use
for Send to Folder", User Guide (Full Version).
Specify [Fax Email Account] on [Settings]
[Fax Settings] [Detailed Initial Settings] or
[Administrator's Email Address] on [Settings]
[System Settings] [Send (Email/Folder)]
[Email].
See "Sending and Receiving Documents by
Internet Fax", User Guide (Full Version).
• Specify a host name or IP address as the
destination, and send the e-mail again.
• When you specified the destination from
the address book, select the destination in
the address book, press [Edit], and then
check the settings in "Send via SMTP
Server" and "SMTP Authentication Info" in
[Destinations] tab
See "Sending Internet Faxes without Using
SMTP Server", User Guide (Full Version).
[System Settings]
[Email]
[Fax
[Parameter
[Folder
[Email Address].
251