Ricoh IM 2500 Series User Manual page 252

10. Troubleshooting
Message
"Network communication
has failed. Failed to
send. Please check status
and settings of the
destination machine."
"Network communication
has failed. Failed to
send. Please check the
access privilege setting
of the destination."
250
Condition
A malfunction is
occurring on an SMTP
server, the computer
specified as the
destination for Folder
Transfer, or the
computer specified as
the destination when
sending an e-mail
without using the SMTP
server.
A malfunction is
occurring on an SMTP
server, the computer
specified as the
destination for Folder
Transfer, or the
computer specified as
the destination when
sending an e-mail
without using the SMTP
server.
The shared folder
specified as the transfer
destination cannot be
found in Folder Transfer.
The user name and/or
password registered in
the address book are
invalid when performing
Folder Transfer.
Solution and reference
Check that the SMTP server and the destination
computer are functioning normally.
Check that the SMTP server and the destination
computers are functioning normally.
Creating a shared folder on the destination
computer. To check the folder name, select the
destination in the address book, press [Edit],
and see "Path" in [Destinations] tab
See "Transferring a Received Fax Document to
E-mail Address or Folder", User Guide (Full
Version).
Select the forwarding destination in the
address book, press [Edit], and specify
[Destinations] tab [Folder]
Authentication Info] again.
See "Registering the Destination Folder to Use
for Send to Folder", User Guide (Full Version).
[Folder].
[Folder