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Product Support Information
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engi-
neering, or ADTRAN Sales:
Applications Engineering
Sales
Post-Sale Support
Please contact your local distributor first. If your local distributor can-
not help, please contact ADTRAN Technical Support and have the
unit serial number available.
Technical Support
Repair and Return
If ADTRAN Technical Support determines that a repair is needed,
Technical Support will coordinate with the Customer and Product
Service (CAPS) department to issue an RMA number. For informa-
tion regarding equipment currently in house or possible fees associat-
ed with repair, contact CAPS directly at the following number:
CAPS Department
Identify the RMA number clearly on the package (below address), and
return to the following address:
ADTRAN, Inc.
CAPS Department
6767 Old Madison Pike
Progress Center
Building #6, Suite 690
Huntsville, AL 35807
RMA # _____________
(800) 615-1176
(800) 827-0807
(888) 4ADTRAN
(256) 963-8722
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