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12 Malfunctions and Troubleshooting
DANGER!
Danger of fatal electric shock!
If a malfunction occurs, the power supply or other electric components may be repaired exclusively by qualifi ed
staff .
Never open the power supply protective covers.
Failure
Impossible to connect bed to network
System doesn´t register bed settings
changes
System doesn´t show Administration
interface
System doesn´t register siderail sta-
tus on a single bed
System doesn´t register change of
brakes status on a single bed
System doesn´t register change of
backrest angle on a single bed
48/52
Probable cause
1.
Wi-Fi failure
2.
System is incorrectly set
3.
The VPN was removed during a
fi rewall upgrade
1.
Wi-Fi failure
2.
Incorrect confi guration of LAN
1.
LINIS SafetyPort is switched off /
has a failure
2.
wrong address is set
3.
network failureserver failure
1.
Network failure
2.
Siderail end switch(es) is (are)
defective or disconnected
3.
IM is defective
4.
Wrong server settings
5.
Control Unit is defective
1.
Network failure
2.
Brake sensor is defective or
disconnected
3.
IM is defective
4.
Wrong server settings
5.
Undercarriage module is defecti-
ve or disconnectedControl Unit is
defective
1.
Network failure
2.
Backrest angle sensor is defecti-
ve or disconnected
3.
IM is defective
4.
Wrong server settings
5.
Control Unit is defective
Solution
Are the other beds connected? If yes,
than the problem is on server side.
Check the Wi-Fi availability (mobile
phone, PC).
Call hospital IT department.
If only one bed is not connected,
contact service department approved
by the manufacturer.
Is the bed connected to the mains?
Connect bed to the mains.
Call hospital IT department.
If this failure remains, contact
service department approved by the
manufacturer.
Make sure that monitor runs correctly.
Make sure that you have a correct
URL address. In case that monitor
runs correctly and URL address is co-
rrect, contact hospital IT department.
Contact service department approved
by the manufacturer.
Contact service department approved
by the manufacturer.
Contact service department approved
by the manufacturer.
D9U001SW2-0110_03
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