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SERVICE MANUAL
MULTICARE 2015
D9S001MC0-0101
Date
05-2017
Version
05

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Summary of Contents for LINET MULTICARE 2015

  • Page 1 SERVICE MANUAL MULTICARE 2015 D9S001MC0-0101 Date 05-2017 Version...
  • Page 2 Related links: www.linet.com Version: 05 Print date: 05-2017 Copyright © LINET, s. r. o., 2017 Translation © LINET, s. r. o., 2017 All rights reserved. All trademarks and brands are the property of the appropriate owners. The manufacturer reserves the right to changes in the contents of this manual that relate to the product´s technical regulations.
  • Page 3: Table Of Contents

    Contents 1 Introduction – General information ................5 1.1 Product label and technical label – location ..................5 1.1.1 Product label description ....................... 5 1.1.2 Technical label description ......................6 1.2 Identification of bed parts ........................7 1.3 List of tools and equipment needed for servicing the bed ..............8 2 Technical data ........................
  • Page 4 6 Scale Calibration ......................56 6.1 Scale calibration ..........................60 6.1.1 Factory zero ..........................60 6.1.2 Scale calibration ..........................61 6.1.3 Saving the calibration constant to memory .................62 6.2 Reconfiguring the sensor constants ....................62 6.2.1 Location of the tensometers on the bed ..................62 6.2.2 Zeroing the scale .........................63 6.2.3 Positioning the weights for sensors 1 and 2 (head end sensors) ..........63 6.2.4 Calculating and saving the new sensor constant - sensor 1: ............64...
  • Page 5: Introduction - General Information

    1 Introduction – General information Multicare 2015 is redesigned bed. Product label and technical label – location 1.1.1 Product label description  Model number  Production (serial) number  Order number  Date of manufacture  Number of configuration Project...
  • Page 6: Technical Label Description

    1.1.2 Technical label description Symbols and labels on the product Transformer thermal protection Only suitable for indoor use Protection against accidents due to electrical current – Type B instrument Safety isolating transformer, general Connection of conductor for potential equalisation Safe working load Warning against crushing or entrapment Maximum weight of patient Use only mattress recommended by manufacturer...
  • Page 7: Identification Of Bed Parts

    Identification of bed parts Project SERVICE MANUAL 7/84 Date 05-2017 Version...
  • Page 8: List Of Tools And Equipment Needed For Servicing The Bed

    List of tools and equipment needed for servicing the bed Tools Socket set Screwdriver set Engineer‘s wrench set Hex key bit set Torx bit set Hex key set Knife Set of pliers Torque wrench Hammer, nylon hammer Tape measure Crimping tool for RJ connectors Multimeter Service cable for control box Project...
  • Page 9: Technical Data

    2 Technical data Conditions of use US parameters Values Temperature +50 °F — +104 °F Humidity 30 — 75 % Atmospheric pressure 20,7 — 31,3 inHg EU parameters Values Temperature +10 °C — +40 °C Humidity 30 — 75 % Atmospheric pressure 700 —...
  • Page 10: Electrical Data

    Class I Type B Applied part 10%, max. 2 min. out of 18 min. Duty cycle NOTE Upon request, LINET can deliver critical care beds with electrical specifications that comply with ® regional standards (custom voltage, different mains plugs). Project...
  • Page 11: Components

    3 Components Location and description of parts located on bed 3.1.1 Electronic components 3.1.1.1 Columns 1) Column without integrated torsion arrestment 2) Column with integrated torsion arrestment 3.1.1.2 Mattress platform actuators  Actuator for extension  Calfrest actuator  Thighrest actuator ...
  • Page 12 3.1.1.3 Power box, fuses and power cable Project SERVICE MANUAL 12/84 Date 05-2017 Version...
  • Page 13 3.1.1.4 Mains control box Project SERVICE MANUAL Date 05-2017 13/84 Version...
  • Page 14 3.1.1.5 Battery 3.1.1.6 Weight module and tensometers Project SERVICE MANUAL Date 05-2017 14/84 Version...
  • Page 15 3.1.1.7 Foot controls Project SERVICE MANUAL Date 05-2017 15/84 Version...
  • Page 16 3.1.1.8 5th castor and I-brake Project SERVICE MANUAL 16/84 Date 05-2017 Version...
  • Page 17 3.1.1.9 Outlet (110V socket – US version) Project SERVICE MANUAL Date 05-2017 17/84 Version...
  • Page 18: Mechanical Parts

    3.1.2 Mechanical parts 3.1.2.1 Castors 3.1.2.2 Head end crossbar Project SERVICE MANUAL Date 05-2017 18/84 Version...
  • Page 19: Column Unit Torque Values

    Column unit torque values Project SERVICE MANUAL Date 05-2017 19/84 Version...
  • Page 20: Electrical Devices - Component Connection

    4 Electrical devices – component connection Bed wiring diagram Project SERVICE MANUAL Date 05-2017 20/84 Version...
  • Page 21: Head Siderail

    Head siderail Project SERVICE MANUAL Date 05-2017 21/84 Version...
  • Page 22: Multiboard

    Multiboard Position Part name Material Supervisor panel L Supervisor panel R Screw cover Screw for plastic parts 5x12 VALCOC Torx Plastfast30T Distance washer 6,4 DIN125A Steel/Zinc Cable fastener X5CrNi 18-10-(17 240) Screw for plastic parts 2,5x6 VALCOC Torx Plastfast 30T Project SERVICE MANUAL Date...
  • Page 23: Foot Siderail

    Foot siderail Project SERVICE MANUAL Date 05-2017 23/84 Version...
  • Page 24: Nurse Call

    Nurse Call Project SERVICE MANUAL Date 05-2017 24/84 Version...
  • Page 25: Scale Module And Nurse Call

    Scale module and Nurse Call Project SERVICE MANUAL Date 05-2017 25/84 Version...
  • Page 26: Scale Tensometers

    Scale tensometers Model number of 8300-0674A Model number of 8300-0674A tensometer tensometer Meaning Colour Meaning Colour shielding transparent shielding transparent T1 – supply brown T3 – supply brown T1 + Output green T3 + Output green T1 – Output white T3 –...
  • Page 27: Undercarriage Module

    Undercarriage module Project SERVICE MANUAL Date 05-2017 27/84 Version...
  • Page 28: Undercarriage Module (Version With 5Th Castor)

    Undercarriage module (version with 5th castor) Project SERVICE MANUAL Date 05-2017 28/84 Version...
  • Page 29: 5Th Castor

    4.10 5th castor Project SERVICE MANUAL Date 05-2017 29/84 Version...
  • Page 30: I-Brake

    4.11 I-brake Project SERVICE MANUAL Date 05-2017 30/84 Version...
  • Page 31: I-Drive Power Wheel

    4.12 I-Drive Power wheel POSITION PART NAME AKU Assembled i-Drive control box Cable ribbon Drive wheel assembly Fan-shaped washer 6,4 DIN 6798A – steel/zinc Tapping screw M6x16 VALCOC Torx 30 DIN7500-C Toothed washer steel Zn 5,3/10/0,6 DIN6797A Tapping screw M5x18 VALCOC Torx 25 DIN7500-C Cable clip Connecting screw M4x12 IMB DIN912 Selflocking nut M4 DIN985...
  • Page 32: Power Supply

    4.12.1 Power supply POSITION PART NAME Power supply of fifth castor Power supply of the bed (Power box 1 MC with i-Drive Power) Holder of power supply Fastener Distance washer 6,4 DIN 125A Screw M6x14 IMB DIN7984 Selflocking nut M6 DIN985 Self-tapping screw M6x20 VALCOC Torx 30 DIN 7500C Screw for plastic parts 3,5x16 VALCOC Torx Plasfast30T Upper holder of power supply...
  • Page 33: Drive Wheel Assembly

    4.12.2 Drive wheel assembly POSITION PART NAME Frame of drive wheel iDrive drive iDrive welded arm Gas spring Distance washer plastic 8,4/16/1,6 Distance busher 8x12x15 Distance busher 8x12x5 Distance busher 8x12x8 Wheel cog Bottom gas spring cog Starlock deep 8 Flange nut Support of gas spring compression Guiding element...
  • Page 34: Fault Signalisation

    Hex screw M6x50 DIN933 Embedded screw M8x40 IMB DIN7991 Embedded screw M5x8 IMB DIN7991 Selflocking nut M4 DIN985 Distance washer 4,3 DIN125A Upper gas spring cog – long Distance bushing 8x12x41 Distance washer S235JRG2 (235MPa) Wheel shelter Cylindric screw imbus M6x8 IMB DIN912, 8.8, EsLock Nut M6 DIN439 Screw Wheel...
  • Page 35: I-Drive Power - Connection Scheme

    4.12.4 I-Drive Power - connection scheme Project SERVICE MANUAL Date 05-2017 35/84 Version...
  • Page 36: Night Light

    4.13 Night light Project SERVICE MANUAL Date 05-2017 36/84 Version...
  • Page 37: Equipotential Bonding Connections

    4.14 Equipotential bonding connections Project SERVICE MANUAL Date 05-2017 37/84 Version...
  • Page 38: Bed Setup

    5 Bed setup Faulty Multiboard If one LCD panel is faulty:  The LCD panel will go blank. If both LCD panels are faulty:  Both LCD panels will go blank.  An alarm will sound. (If the bed is on battery power, the alarm will sound for approximately 1 minute and will then turn off.
  • Page 39: Column And Accelerometer Calibration

    Column and accelerometer calibration After replacing always calibrate: a) Any column. b) Control box. c) Any accelerometer. Calibration of columns means: Calibrating the speed of the columns during up or down movement. Calibration of accelerometers means: Calibrating the mattress platform, backrest and calfrest accelerometers in the horizontal position. Connect the bed to the mains and activation the GO button.
  • Page 40  Switch to the service mode.  Log in to the service mode by entering the log-in code.  Enter the 5-digit code which is composed of the last numbers of the date and time.  Press the green enter button. Project SERVICE MANUAL Date...
  • Page 41 1. 2. (example 49011)  Press the button for setting the calibration of the columns and accelerometers.  Hold the button for at least 5 seconds until the count down bar disappears and a sound signal occurs.  The keyboard in side rails is illuminated with full intensity during calibration.
  • Page 42  Check whether you are in calibration mode. The lock functions and battery LEDs should be flashing on the ACP control panel as well as the battery LED on the Multiboard panel and the lock function LEDs on the hand control. ...
  • Page 43  To calibrate the columns and accelerometers, press and hold the CPR button until 3 cycles have completed. This is possible from all control panels.  The bed will go into the lowest position and the mattress platform parts will become horizontal. ...
  • Page 44: Column And Accelerometer Calibration Using The Acp

    5.3.2 Column and accelerometer calibration using the ACP  Enter the service mode by pressing a combination of four buttons on the nurse control panel (ACP).  Simultaneously press backrest up, backrest down, CPR and anti-Trendelenburg buttons, and hold for 3 seconds.
  • Page 45  To calibrate the columns and accelerometers, press and hold the CPR button until 3 cycles have completed. This is possible from all control panels.  The bed will go into the lowest position and the mattress platform parts will become horizontal. ...
  • Page 46: Transport Lock

    Transport lock  Simultaneously press the calfrest down, calfrest up, and Trendelenburg buttons, and hold them for 3 seconds to activate the transport lock. The bed must be disconnected from the mains. Project SERVICE MANUAL Date 05-2017 46/84 Version...
  • Page 47: Rc Circuit

    RC components and the function is activated in the control box. Multicare 2015 redesigned beds have short-circuit detection turned on by default. All control units are equipped with switching on or off of the short-circuit detection function. Switching can be achieved using the ACP.
  • Page 48  Switch to the service mode.  Log in to the service mode by entering the log-in code.  Enter the 5-digit code which is composed of the last numbers of the date and time.  Press the green enter button. 1.
  • Page 49  Press the service mode button  Hold the button for at least 5 seconds until the count down bar disappears and a sound signal occurs.  To confirm that the bed is in service mode, the green LED on the LCD flashes quickly. ...
  • Page 50: Activating / Deactivating Short-Circuit Detection On The Acp

    5.5.3 Activating / deactivating short-circuit detection on the ACP  To enter short-circuit detection switching mode:  Activate the ACP by pressing the GO button. Then press mattress platform UP + DOWN + GO simultaneously for 5s.  The LED mains power indicator will start blinking and an acoustic signal will be heard.
  • Page 51: Calibration Of Multizone Bed Exit Alarm

    Calibration of multizone bed exit alarm  Press the „settings“ button on the Multiboard panel.  Switch to the service mode Project SERVICE MANUAL Date 05-2017 51/84 Version...
  • Page 52  Log in to the service mode by entering the log-in code  Enter the 5-digit code which is composed of the last numbers of the date and time.  Press the green enter button. 1. 2. (example 49011)  Press the button for scale calibration.
  • Page 53  Calibraton of multizone bed exit alarm is performed by pressing the green enter button. Before pressing the enter button, it is necessary for the bed to be empty and in a horizontal position. Project SERVICE MANUAL Date 05-2017 53/84 Version...
  • Page 54  Calibraton of multizone bed exit alarm is done. Press cancel button for exit. Project SERVICE MANUAL Date 05-2017 54/84 Version...
  • Page 55: Calibrating The I-Drive Power ® Accelerometers

    ® Calibrating the i-Drive Power accelerometers It is necessary to calibrate the i-Drive Power® accelerometer after any service intervention. The bed must be on a level floor. This can be checked using the spirit level on the head end of the bed. ®...
  • Page 56: Scale Calibration

    6 Scale Calibration  Press the „settings“ button on the Multiboard panel.  Switch to the service mode  Log in to the service mode by entering the log-in code Project SERVICE MANUAL Date 05-2017 56/84 Version...
  • Page 57  Enter the 5-digit code which is composed of the last numbers of the date and time.  Press the green enter button. 1. 2. (example 49011)  Scale calibration is always needed when: the scale module is replaced. any of the tensometers is replaced. ...
  • Page 58  Setting tensometer values  Setting the gravitational constant  The gravitational constant must be set at the constant where the bed is calibrated. After calibration it can be changed to the constant of the area where the bed is going. Project SERVICE MANUAL Date...
  • Page 59  Press the button for scale calibration.  Hold the button for at least 5 seconds until the count down bar disappears and a sound signal occurs. It is necessary to perform each step according to the manual when calibrating the scale: ...
  • Page 60: Scale Calibration

    Scale calibration 6.1.1 Factory zero  Factory zero is performed by pressing the green enter button. Before pressing the enter button, it is necessary for the bed to be empty and in a horizontal position. Project SERVICE MANUAL Date 05-2017 60/84 Version...
  • Page 61: Scale Calibration

    6.1.2 Scale calibration  Choose the preferred load for scale calibration (80 or 160kg).  Equally place the weights on the bed as shown below and press the green enter button. Project SERVICE MANUAL Date 05-2017 61/84 Version...
  • Page 62: Saving The Calibration Constant To Memory

    6.1.3 Saving the calibration constant to memory  To save the calibration constant to memory, press the ,,M‘‘ button. Reconfiguring the sensor constants 6.2.1 Location of the tensometers on the bed No.1. Head left No.2. Head right No.3. Foot left No.4.
  • Page 63: Zeroing The Scale

    6.2.2 Zeroing the scale  Zero both displays while the bed is unoccupied.  Before placing the weights on the bed, it is necessary to check that the display is zeroed. USA version EU version 6.2.3 Positioning the weights for sensors 1 and 2 (head end sensors) Project SERVICE MANUAL Date...
  • Page 64: Calculating And Saving The New Sensor Constant - Sensor 1

    6.2.4 Calculating and saving the new sensor constant - sensor 1:  sensor 1:  divide the secondary indicator value by two 79,5 : 2 = 39,75 half of the value of the secondary display x sensor 1 constant = new constant half of the value of the weights used (40kg) Write the new constant value to the position of sensor 1...
  • Page 65: Calculating And Saving The New Sensor Constant - Sensor 2

    6.2.5 Calculating and saving the new sensor constant - sensor 2:  sensor 2:  divide the secondary indicator value by two 79,5 : 2 = 39,75 half of the value of the secondary display x sensor 2 constant = new constant half of the value of the weights used (40kg) Write the new constant value to the position of sensor 2...
  • Page 66: Positioning The Weights For Sensor 3 (Left Foot Sensor)

    6.2.6 Positioning the weights for sensor 3 (left foot sensor) 6.2.7 Calculating and saving the new sensor constant - sensor 3:  sensor 3:  check the value on the secondary indicator value of secondary display x sensor 3 constant = new constant value of weights used (80kg) Write the new constant value to the position of sensor 3...
  • Page 67: Calculating And Saving The New Sensor Constant - Sensor 4

    6.2.7.2 Positioning the weights for sensor 4 (right foot sensor) 6.2.8 Calculating and saving the new sensor constant - sensor 4:  sensor 4:  check the value on the secondary indicator value of secondary display x sensor 4 constant = new constant value of weights used (80kg) Write the new constant value to the position of sensor 4...
  • Page 68: Service Mode Of Scales (Checking Of Scales)

    Service Mode of Scales (Checking of Scales) To enter SERVICE MODE:  Press icon of stabilized status of weights for at least 5 s. Both indicators show values at the same time. Secondary indicator shows value with precision 0,1 kg. Project SERVICE MANUAL Date...
  • Page 69: Switching Between Kg/Lb - Eu Or Us Screen Settings

    Switching between kg/lb – EU or US screen settings Multicare 2015 redesigned beds can not be switched between kg and lb.Weighing in kg is set by default. Switching between kg/lb is only allowed on beds for the U.S. market. ...
  • Page 70: Setting Up Factory Settings Of Scale System

    Setting up factory settings of scale system  Press the button “FACTORY” on the third page in settings menu to set factory settings of the scales system. Project SERVICE MANUAL Date 05-2017 70/84 Version...
  • Page 71: Errors - Failure States

    7 Errors – Failure States Pop ups Pop-Up Meaning Action required Activate function by unlocking respective Function locked lock Insert X-Ray cassette holder correctly X-Ray cassette holder not inserted correctly Press GO button to activate keypad or Activation required touchscreen Fold up siderails to enable adjustment of Siderails folded down –...
  • Page 72: Led Blinking Statuses

    LED Blinking statuses Service / LED status status Mains Battery Thigh Lock Back rest lock Lift lock Foot controls lock Locked Illuminated Illuminated Illuminated Illuminated Short circuit Blinking 600ms Blinking 600ms Blinking 600ms Blinking 600ms Blinking 600ms ON, 600ms ON, 600ms ON, 600ms ON, 600ms ON, 600ms...
  • Page 73: Error Codes

    Error codes  Code 1: System fault during standard mode  Code 2: System fault during ALT (Automatic lateral therapy) Overheated main control box  If the temperature of the heat sink in the main control box reaches: 85°C /185°F – The battery charging function disconnects. 100°C / 212°F –...
  • Page 74: Routine Maintenance Visual Checks & Performance Test

    8 Routine maintenance visual checks & performance test Picture Action Tools Bed identification Write the bed serial and model numbers onto the preventative check report. Checking the welds Visually check the welds on the whole undercarriage. Torque wrench Checking the tightnesss of the fixings Visually check all screw connections on the whole undercarriage.
  • Page 75 Checking the night light Connect the supply cable to mains electricity. Visually check the function of the light. Checking electrical wiring Visually check all groups of cables on the bed undercarriage. Check that the plastic trunking is securely fixed and that the covers are closed.
  • Page 76 Checking electrical wiring Visually check all groups of cables on the patient surface. Check that the plastic trunking is securely fixed and that the covers are closed. Check that the cables are correctly secured with cable ties. Checking fixations on the patient surface Visually check all screw connections.
  • Page 77 Checking the function of the LCD Check all buttons (including the GO and STOP buttons). Test the bed exit function. Test the transfer function. Test the ALT function. Test all other functions on the LCD. Test the lock functions. Checking the functions of all actuators Columns, back rest, thigh rest, calf rest and bed extension actuators.
  • Page 78 Set up the next preventive check on the LCD screen. Placing the preventative check sticker on the bed Place the LINET sticker on the foot end crossbar and make a note of the date of the next preventative check (1 year).
  • Page 79 79/84 Project SERVICE MANUAL Date 05-2017 Version...
  • Page 80: Setting Up Next Periodical Check Notice

    Setting up next periodical check notice  After finishing the service, there is an option to notice hospital staff that next periodical check is needed.  Icon „Clock“ will set up period for the next peridocal check. Period can be set to 6, 12, 24 months or it can be turned off.
  • Page 81: Linis

    9 LINIS Description of Linis items displayed on LCD (Multiboard) Page 1 AD P Col 0 AD potentiometer column 0 AD Accel X AD accelerometer PCB x AD P Col 1 AD potentiometer column 1 AD Accel Y AD accelerometer PCB y AD P Col 2 AD potentiometer column 2 AD Accel BR...
  • Page 82 Page 3 End Switch End switches location Time sec Seconds of RTC C Charge 1 Charging level 1 C Charge 2 Charging level 2 C Accu Corr Charging correction SI Start Start of service interval SI End End of service interval Touchscreen coordinates Touch X Touchscreen coordinates...
  • Page 83: Stop Codes

    Stop codes Stop codes Code Reason unexpected lateral tilt detected by main control box motherboard accelerometer foot control pressed after STOP display button pressed after STOP two buttons pushed simultaneously longer than 1 second keyboard not released after system start main control box temperature exceeded column current overload 0 column current overload 1...
  • Page 84: Operation Codes

    Operation codes Operation codes Code Function No function is activated Calfrest – up Autocontour – down Lateral release Examination position Lock – legs Lock – central Lock – backrest Lock – height adjustment Lock - pedals Thighrest – up Calfrest - down Thighrest - down Trendelenburg Backrest to 30°...

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