25. Troubleshooting Guide (CU-2WZ71YBE5)
25.1 Self Diagnosis Function (Outdoor LED Diagnosis Table)
The display screen of wireless remote control unit and the self-diagnosis LEDs (green) on the outdoor printed
circuit board in the outdoor unit can be used to identify the location of the problem.
Refer to the table below to identify and solve the cause of the problem, and then re-start the air conditioner
system.
If the problem is solved and operation returns to normal.
LED 1 illuminates and others LED are off.
Diagnosis
display
Abnormality
(Indoor
or
model:
protection
CS-XX /
control
S-XX /
WH-XX)
H11 / E04 /
Indoor/outdoor
H90
abnormal
communication
H12 / E16 /
Indoor unit
H12
capacity
unmatched
H15 / F04 /
Compressor
H15
temperature
sensor
abnormality
H16 / H03 /
Outdoor current
F46
transformer (CT)
abnormality
H27 / F08 /
Outdoor air
F36
temperature
sensor
abnormality
H28 / F06 /
Outdoor heat
F42
exchanger
temperature
sensor 1
abnormality
H30 / F04 /
Compressor
F40
discharge
temperature
sensor
abnormality
H32 / F07 /
Outdoor heat
F43
exchanger
temperature
sensor 2
abnormality
H33 / P05 /
Indoor / outdoor
H95
misconnection
abnormality
LED
LED
LED
LED
LED
6
5
4
3
○
○
○
○
○
○
○
○
LED
Abnormality
Protection
2
1
judgement
operation
○
After
Indoor fan
operation
only
for 1
operation
minute
can start
by entering
into force
cooling
operation
○
90s after
power
supply
○
○
Continuous
for 5s
○
-
○
Continuous
for 5s
○
○
Continuous
for 5s
Continuous
for 5s
(after
compressor
ON for
more than
5 minutes)
Continuous
for 5s
○
-
244
Problem
Indoor/outdoor
communication
not establish
-
Total indoor
capability more
than maximum
limit or less than
minimum limit, or
number of indoor
unit less than two.
-
Compressor
temperature
sensor open or
short circuit
-
Current
transformer faulty
or compressor
faulty
-
Outdoor air
temperature
sensor open or
short circuit
-
Outdoor heat
exchanger
temperature
sensor 1 open or
short circuit
-
Compressor
discharge
temperature
sensor open or
short circuit
-
Outdoor heat
exchanger
temperature
sensor 2 open or
short circuit
-
Indoor and
outdoor rated
voltage different
Check location
Indoor/outdoor
wire terminal
Indoor/outdoor
PCB
Indoor/outdoor
connection wire
Indoor/outdoor
connection wire
Indoor/outdoor
PCB
Specification
and combination
table in
catalogue
Compressor
temperature
sensor lead wire
and connector
Outdoor PCB
faulty or
compressor
faulty
Outdoor air
temperature
sensor lead wire
and connector
Outdoor heat
exchanger
temperature
sensor 1 lead
wire and
connector
Compressor
discharge
temperature
sensor lead wire
and connector
Outdoor heat
exchanger
temperature
sensor 2 lead
wire and
connector
Indoor and
outdoor units
check