Warranty Considerations; Consumables And Your Warranty - QMS 2060 Reference

Warranty Considerations

Various factors can affect a printer's warranty. Two important ones are
consumables and electrostatic discharge. Read your printer warranty
carefully, and then store it in a safe place.
» Note: Don't return any merchandise to the manufacturer without
calling for a return merchandise authorization (RMA) number. See
appendix A, "QMS Customer Support," for the QMS Customer
Response Center (CRC) telephone number where you can obtain an
RMA number.

Consumables and Your Warranty

The use of non-QMS consumables and/or accessories alone does
not affect either your warranty or any maintenance contract you may
have purchased. However, if QMS printer failure or damage is found
to be directly attributable to the use of non-QMS consumables and/or
accessories, QMS will not repair the printer free of charge. In this
case, standard time and material charges will be applied to service
your printer for that particular failure or damage. QMS recommends
that you use only QMS consumables and accessories to support your
printer. For information on all QMS products, supplies, and accesso-
ries, and on the authorized QMS remarketer or service provider near-
est you, call 1 (800) 523-2696. In all other countries, check appendix
A, "QMS Customer Support," for the QMS office closest to you.
Technical Specifications
Warranty
B-19