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/ 11.9
Connected Partners
The CONNECTED PARTNERS feature allows you to automa-
tically share your data with a trusted healthcare professio-
nal or service.
IMPORTANT: The CONNECTED PARTNERS feature is
only available if you have agreed to share data with Aga-
Matrix. See SECTION 11.8 for details.
1.
In the app, tap the PROFILE button.
On Android devices, you may need to tap the BACK ARROW until
you see the bottom buttons.
2.
In the SHARING section, tap CONNECTED PARTNERS.
See CHAPTER 16 for details about connected partners.
/ 11.10
Analytics
The ANALYTICS section allows you to opt in or out of sha-
ring app analytics.
The analytics data is anonymised and cannot be used to
identify you.
1.
In the app, tap the PROFILE button.
On Android devices, you may need to tap the BACK ARROW until
you see the bottom buttons.
2.
In the ANALYTICS section, tap the switch next to SHARE APP
ANALYTICS to opt in or out of sharing app analytics.
Tap PRIVACY POLICY to review how analytics are collected and
used.
48
IMPORTANT: The GlucoMen Day CGM App stores sen-
sitive health-related information on your smart device. We
recommend keeping your device up to date with the latest
iOS or Android OS version to help ensure the highest level
of security. For extra protection measures, set and use a
password on your smart device.
11.11
Customer Service Access
The CUSTOMER SERVICE ACCESS feature allows the user
to give permission for Customer Service to access their
anonymised data.
By default, the permission is off.
IMPORTANT: The CUSTOMER SERVICE ACCESS featu-
re is only available if you have agreed to share data with
AgaMatrix. See SECTION 11.8 for details.
1.
In the app, tap the PROFILE button.
On Android devices, you may need to tap the BACK ARROW until
you see the bottom buttons.
2.
Under CUSTOMER SERVICE ACCESS, Tap the switch next to AL-
LOW ACCESS TO ANONYMISED DATA to opt in or out of allowing
access.
3.
Tap READ FULL AGREEMENT to read the agreement and tap
AGREE to allow access to your anonymised data.
4.
In order to share your anonymised data, you need an access code
to provide to Customer Service. The access code will appear under
CUSTOMER SERVICE ACCESS after you have agreed to the DATA
ACCESS AGREEMENT.
The permission allows Customer Service to view the last
60 days of your anonymised CGM readings, alerts, and
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