Contents Revision history..................................4 Chapter 1: Introduction......................... 5 Dell Technologies Support..............................5 Register for a Dell Technologies Support account....................5 Where to go for support resources...........................5 Use SolVe Online for VxRail procedures........................6 Locate your appliance serial number..........................6 Look up your VxRail serial number in VxRail Manager..................6 Locate the serial number and service tag number on your appliance...............6...
Updated for VxRail self-deployment information. November 4, 2021 Updated for VxRail software version 7.0.300, updated the PSU as fault tolerant redundant, and added the support for 256 GB LRDIMM for VxRail E660 and E660F. August 24, 2021 Updated to include support for Intel Persistent Memory 200 series (BPS) and minor updates.
Introduction The VxRail E660, E660F, and E660N Installation and Service Manual provides an overview about the system, diagnostic tools, and guidelines describing high-level operations. The target audience for this document includes customers, field personnel, and partners who want to operate and maintain a VxRail E660, E660F, or E660N.
To view the PSNT and other labels, pull out the information tag in the front of the appliance. Alternatively, information may be on a sticker on the chassis of the appliance. The mini Enterprise Service Tag (EST) is found on the back of the appliance. This information is used by Dell to route support calls to the appropriate personnel.
NOTE: All instances of SAS, SATA, NVMe drives are referred to as drives in this document, unless specified otherwise. For more information about supported drives, see the Dell VxRail™ E660, E660F, and E660N Technical Specifications. Front view of the system Front view of 10 x 2.5-inch drive system...
Information tag will also contain the iDRAC secure default password. For more information about the ports, see the Dell VxRail™ E660, E660F, and E660N Technical Specifications. Rear view of the system Rear view of VxRail E660 and E660F with 2 x FH PCIe slots...
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The NIC ports are embedded on the LOM card that is connected to the system board. For more information, see the Dell VxRail™ E660, E660F, and E660N Technical Specifications. Rear view of VxRail E660, E660F, and E660N with 3 x LP PCIe slots Item Ports, panels, or slots...
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The NIC ports are embedded on the LOM card that is connected to the system board. BOSS S2 module This slot supports the BOSS S2 module. For more information, see the Dell VxRail™ E660, E660F, and E660N Technical Specifications. System overview...
Inside the system Figure 1. Inside the system with front mounting fPERC 1. Cooling fan 2. Memory DIMM slot for processor 2 (B2) 3. Riser 3 4. Riser 2 5. Intrusion switch 6. Power supply unit (PSU 2) 7. Power supply unit (PSU 1) 8.
● You can purchase deployment services from Dell Technologies. If you are using VxRail deployment services from Dell Technologies, do not rack the VxRail or connect power. Contact your Dell Technologies account team or reseller to arrange for deployment by Dell Technologies certified technicians.
Dell Technologies optimized your VxRail during initial configuration. NOTE: Do not change any of the basic settings or features set by Dell Technologies to ensure best performance. iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make appliance administrators more productive and improve the overall availability of Dell appliances.
See the table in the Supported hardware components section to know the components that you can replace. In addition to these components, there are some hardware components that require you to contact the Dell Technologies support to arrange for repair or replacement. NOTE: Before you proceed with the replacement, go to SolVe and generate the replacement procedure of the component that you want to replace.
Drive backplane cover System memory guidelines The VxRail E660 Series supports DDR4 registered DIMMs (RDIMMs), Load Reduced DIMM (LRDIMMs) and Intel Persistent Memory 200 series (BPS). System memory holds the instructions that are started by the processor. Your system memory is organized into eight channels per processor (two memory sockets per channel),16 memory sockets per processor and 32 memory sockets per system.
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Figure 2. Memory channels The following table describes memory channels and how the channels are organized: Processor Channel A Channel B Channel C Channel D Channel E Channel F Channel G Channel H Processor 1 Slots A1 and Slots A5 Slots A3 and Slots A7 and Slots A2 and...
The following table describes the supported memory matrix: DIMM type Rank type Capacity DIMM rated Operating Speed voltage and 1 DIMM per 2 DIMMs per speed channel (DPC) channel (DPC) RDIMM 16 GB, 32 GB, 64 DDR4 (1.2 V), 3200 3200 MT/s 3200 MT/s MT/s...
● Populate Intel Persistent Memory 200 series (BPS) in DIMM slot 1, unless Intel Persistent Memory 200 series (BPS) is the only DIMM in that channel, and then populate in DIMM slot 0. For more information about the supported Intel Persistent Memory 200 series (BPS) configurations, see the Dell EMC Intel Persistent Memory 200 series (BPS) User's Guide at https://www.dell.com/support/home/products/server_int/...
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Configuration Total No Total No of 1 RDIMM/ 1 Intel Total Total PM Total Memory Intel LRDIMM Persistent Standard Capacity (GB) RDIMMs Persistent capacity Memory Memory (GB) Memory (GB) 200 series Capacity (GB) LRDIMM 200 series (BPS) (BPS) capacity DIMMs (GB) 4096 2560...
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Configuration Total No Total No of 1 RDIMM/ 1 Intel Total Total PM Total Memory Intel LRDIMM Persistent Standard Capacity (GB) RDIMMs Persistent capacity Memory Memory (GB) Memory (GB) 200 series Capacity (GB) LRDIMM 200 series (BPS) (BPS) capacity DIMMs (GB) 4096 2560...
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Configuration Total No Total No of 1 RDIMM/ 1 Intel Total Total PM Total Memory Intel LRDIMM Persistent Standard Capacity (GB) RDIMMs Persistent capacity Memory Memory (GB) Memory (GB) 200 series Capacity (GB) LRDIMM 200 series (BPS) (BPS) capacity DIMMs (GB) 1024 1536...
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Configuration Total No Total No of 1 RDIMM/ 1 Intel Total Total PM Total Memory Intel LRDIMM Persistent Standard Capacity (GB) RDIMMs Persistent capacity Memory Memory (GB) Memory (GB) 200 series Capacity (GB) LRDIMM 200 series (BPS) (BPS) capacity DIMMs (GB) 1024 1536...
System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. The following sections contain information about the chassis LEDs and indicator codes of VxRail E660 Series. Status LED indicators NOTE: The indicators display solid amber if any error occurs.
For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.
Condition Corrective action code If the problem persists, see the Support section. www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. mode. If the problem persists, see the Support section.
Table 3. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is amber, and activity indicator is blinking Indicates that the NIC is connected to a valid network at less than its green. maximum port speed, and data is being sent or received. Link indicator is green, and activity indicator is off.
Power indicator codes Condition CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: When correcting a PSU mismatch, replace the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and an unexpected system shutdown.
Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.