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Help Guide
Interchangeable Lens Digital Camera
ILME-FR7 / ILME-FR7K
Troubleshooting
Power supply
Symptom
The AC adaptor is not connected to the DC IN
connector firmly.
The AC power cord is not inserted firmly into the AC
adaptor or the AC outlet.
The LAN cable is not connected firmly between the
PoE++ power delivery device and the unit.
The LAN cable is connected to the OPTION connector,
but not to the LAN connector.
Unit does
not power
The unit is connected to a power delivery device that
on.
does not support PoE++ (IEEE802.3bt, Type 4, Class 8
compliant).
The total power consumption exceeds the maximum
rating of the PoE++ power delivery device.
A network cable with category rating that does not
support PoE++ power delivery is connected.
The camera, PoE++ power delivery device, and
peripheral devices are not connected to ground.
Image output
Symptom
Connected devices are not connected correctly.
No image is
output.
Initial setup was not completed.
A signal that is not supported by the HDMI output destination device
is being output.
No image is output
from the HDMI
connector.
A cable that does not support the output HDMI standard is being
used.
Cause
Cause
427
Solution
Insert the power cord firmly as far as it will go.
Insert the power cord firmly as far as it will go.
Check that the cable is inserted until it locks.
Connect the LAN cable to the LAN connector
correctly.
Connect to a power delivery device that
supports PoE++ (IEEE802.3bt, Type 4, Class
8 compliant).
Refer to the operating instructions for the
PoE++ power delivery device.
Use a Category 5e or higher network cable
connected to the LAN connector.
Connect the camera, PoE++ power delivery
device, and peripheral devices to ground.
Connect the connected
devices correctly.
Complete the initial setup
using the Web App.
Change the HDMI output
format setting or use a
device that supports the
output signal.
Use a cable that supports
the output HDMI standard
in use.
Solution
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